Preventing theft in retail establishments is the main job description of a Loss Prevention Specialist. For executing this core task, the Specialists will monitor the surveillance camera and watch the shoppers wearing a civilian dress so as to blend with customers. The major duties and tasks are listed on the Loss Prevention Specialist Resume as follows – keeping an eye on all the shoppers and ensuring that nothing is lost or damaged, checking hidden cameras and emergency exists; detaining shoplifters and questioning the suspect, completing necessary paperwork and summoning in the court as witness, and evaluating the security system of the store.
To be effective at this job, the following core qualifications are expected – knowledge of surveillance camera controls, exemplary observation skills, ability to monitor alarm systems, familiarity in conducting safety and loss prevention audits, and a good understanding of safety procedures. For an entry-level position, a high school diploma will do, as on-the-job training will be provided, but for advanced settings, experience and training will be required.
Summary : Loss Prevention Specialist is responsible for identifying and investigating suspicious activities, evaluating risk, planning, developing and implementing security measures, performing audits, providing security training, and maintaining a good working relationship with the company's management and employees.
Skills : Exceptional Written And Oral Communication Skills,Strong.
Description :
Conduct detailed investigations requiring specific skill sets in the loss of merchandise, money, or property incurred through employee or non-employee misconduct and the misuse of company property.
Apply expert interviewing techniques to gain knowledge of pertinent facts while conducting detailed investigations involving sexual harassment complaints, fair employment practice violations and use of prescription and illicit drugs in the workplace.
Conduct individual and group training for employees to ensure awareness of JC Penny policies on sexual harassment, job discrimination, and workplace violence.
Conduct management orientation of company policies, safety and security programs, harassment training, and open/close reports.
Develop and implement new audit and control procedures for assigned areas by consulting with Operations, Audit and Compliance departments; provide training and guidance with respect to audit results.
Design, recommend and implement physical security solutions for assigned areas.
Research and recommend new ways to identify losses in assigned areas and help with implementation.
Experience
10+ Years
Level
Senior
Education
Business Management
Sr. Loss Prevention Specialist Resume
Summary : A highly dedicated and qualified individual searching for the job of a security manager or security specialist in an agency wherein able to manage and administer security personnel and direct them to provide security to the agency.
Skills : Fluent Spanish, Spoken & Written.
Description :
Identified potential for loss of store merchandise and helped to develop strategies to eliminate shoplifting by introducing innovative ways of detecting shoplifters such as having the store detectives dress the part of ordinary shoppers as well as using palm sized radios and hand signals while in surveillance.
Advised retail managers on compliance with applicable codes, state laws, regulations, and standards.
Conducted surveillance in the store with the use of closed circuit televisions, floor detection and monitoring, and conducted citizen arrests of 15 criminals for shoplifting.
Assisted store managers with bi-weekly training on loss prevention for staff, other managers, and store employees on loss control and prevention measures.
Conducted floor walks, drafted shoplifter scenarios, and made suggestions on how cash register personnel could better spot would-be shoplifters.
Worked with the Honolulu Police Department and assisted with investigations on external theft and fraud cases from career criminals and organized theft rings.
Monitored and reviewed monthly reports and compiled information on error-related shortages and overages.
Overages were reduced by 25 percent as a direct result of the removal of 4 employees who were involved with internal theft from the store.
Experience
10+ Years
Level
Senior
Education
Master Of Science
Loss Prevention Specialist III Resume
Summary : Highly organized and motivated professional with a decade of hands-on construction management and construction health and safety experience. Possesses excellent written and verbal communication skills.
Skills : Microsoft, Excel.
Description :
Responsible for protecting company assets, investigating dishonest employees, reducing accidents, and supervision of the company's safety and hazardous materials program.
Trained employees in loss prevention techniques and proper safety procedures, and ensured compliance with company security, loss prevention and safety policies and procedures.
Operated as a valued member of the store's management team and exercised a great deal of autonomy.
Prevented loss by using surveillance techniques, undercover operations, and implementing physical security methodologies and techniques to secure the facility and merchandise.
Reduced casualty claims and annual dollar loss to the lowest level since store opening.
Successfully managed inventory to achieve the second and third lowest inventory shrinkage.
Identified flaws in point-of-sale system that would allow a dishonest employee to steal undetected and implemented corrective action that fixed the problem.
Maintain above average Return-On-Investment by reducing losses and increasing recoveries.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Science
Loss Prevention Specialist III Resume
Objective : Hard worker, on time, dedicated, take pride in work, willing to work overtime and weekends and holidays Strong history in customer service Good listener with effective skills of assessment and problem resolution.
Skills : Event Management, Effective Communication, Documentation Control, Cost Management, Training and Public Speaking, Problem Solving, Team Coordination.
Description :
Referred unresolved customer grievances to designated departments for further investigation.
Obtained and examined all relevant information to assess validity of complaints and determine causes.
Monitored/authorized entrance/departure of employees, visitors, and other persons to ensure security Called police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Circulated among visitors, patrons, or employees to preserve order and protect property.
Patrolled premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.
Answered calls/took messages, answered questions and provided information Warned persons of rule infractions/violations and apprehended or evicted violators Inspected/adjusted security systems/equipment to ensure operational use and to detect evidence of tampering.
Monitored and adjusted controls that regulate building systems, such as air conditioning, furnace or boiler.
Experience
2-5 Years
Level
Junior
Education
Bachelors In Fine Arts
Loss Prevention Specialist II Resume
Objective : To gain a full time career opportunity within a security company utilizing knowledge and experience in Security and Customer Service to add to the bottom line growth of a corporation.
Skills : Microsoft Office.
Description :
Responsible for providing security services for Bloomingdale's staff and visitors.
Answered radio pages and calls in a prompt manner and prioritized calls based on importance.
Responsible for preventing theft from accruing internal and external facilities.
Monitor and authorize entrance and departure of Bloomingdale's employees, visitors, and other persons to guard against theft and maintain security of premises.
Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Circulate among visitors, patrons, or employees to preserve order and protect property.
Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
Experience
2-5 Years
Level
Junior
Education
Information Technology
Loss Prevention Specialist I Resume
Objective : Consistent, hardworking, highly motivated person. Enjoy working with the public and that friendly, outgoing and dependable person.
Skills : Asset Protection, Loss Prevention, Security, Customer Service.
Description :
Responsible for building a loss prevention and asset protection culture amongst associates.
Applied prioritized and proactive strategies and policies responsible for addressing loss prevention issues in a business environment.
Exercised sound investigative judgment, maintaining knowledge of causes and cures for shrinkage.
Maximized company profitability by minimizing losses attributed to inventory shrinkage and cash theft.
Conducted internal and external theft/embezzlement investigations from start to finish leading to the dismissal of associates or prosecution and asset recovery from suspects.
Responsible for addressing loss prevention and 'shrink' related matters.
Conduct detailed audits reporting results to management.
Applied proactive strategies to combat external and internal theft issues.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Science
Loss Prevention Specialist/Analyst Resume
Summary : Motivated problem-solver with six years of demonstrated ability to supervise, lead, follow and serve in all aspects of operations, while also being responsible for the training of subordinate personnel.
Skills : Internet Research, Microsoft Office, Web Based Software Programs, Inventory Management, Analytical, Decision- Making, Interpersonal, Bookkeeping, Mathematical.
Description :
Conduct safety, legal, and cash control compliance audit to ensure the conformity of company, local, state, and federal regulations, policies, and procedures.
Implement company policies and procedures to reduce and/or eliminate shrink(profit loss).
Provide physical security, and surveillance of internal and external areas of company property, via 3 bank digital video bank recording system, monitoring for suspicious activity.
Conduct food sanitation, safety audits, and quality control audits.
Maintain a multitude of various documents and files relating to data mining reporting.
Investigate and document internal and external issues concerning theft, fraud, associate, vendor and customer dishonesty, and workman's compensation claims.
Objective : Studying to become a Probation Officer or someone that is able to speak to the juveniles to help them astray from the path they are headed.
Skills : Data Management, Data Manipulation, Outlook, Word, Powerpoint, Excel, Publisher.
Description :
Provided excellent customer service in order to exceed the customers' expectations.
Extensive use of Lexis Nexis Legal Software.
Addressed customer concerns regarding collection issues, refunds, and account adjustments.
Assisted with the reduction of delinquency for early stage unpaid balances.
Established and maintained effective working relationships between customers and the bank.
Conducted outbound collection calls in order to minimize loss and improve customer relations.
Performed various skip tracing and other location methods to investigate the whereabouts of delinquent customers, in an effort to mitigate losses to the company.
Identified customer issues attributing to account delinquency and used problem solving skills in order to find solutions to address their grievances.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Arts
Loss Prevention Specialist I Resume
Summary : Over 3 years of hands-on experience in directly assisting employers in the safety and protection of their assets and merchandise. Driven individual who is known for making perfect decisions under pressure.
Skills : Microsoft efficient and Mac Efficient.
Description :
Identify, investigate and resolve all outside premises theft incidents by recovery and apprehension.
Ensure to take required steps utilizing prolific merchandise recovery procedures.
Identify and support internal cases under direction of Area Loss Prevention Manager.
Conduct surveillances as defined and directed by Loss Prevention Manager.
Receive and report confidential details to Loss Prevention Director and Loss Prevention Supervisor to assist internal investigations.
Prepare case reports for Corporate Loss Prevention and Law Enforcement relevant to theft incidents, stolen merchandise and other criminal activities taking place at store.
Maintain, update and control all relevant evidence.
Record non-compliance of company procedures and policies on activity report every week.
Experience
7-10 Years
Level
Management
Education
BS
Loss Prevention Specialist/Officer Resume
Summary : Team oriented loss prevention specialist with 5+ years of security experience working with diverse populations Experience in working with internal and external fraudulent activities.
Screened applicant background by checking criminal history and employment references and on boarded new hires.
Developed and implemented strategies to minimize merchandise losses from theft.
Performed frequent inventory checks to expose previously undetected shortfalls.
Coordinated necessary meetings to discuss concerns and offer recommendations for attaining loss prevention targets.
Oriented and trained new staff members in techniques for identifying shoplifters and preventing incidences.
Directly supervised associates and provided additional advising as needed to improve individual performance.
Generated thorough incident reports and organized detailed database of all activity.
Scheduled to move into Manager in Training Program.
Experience
7-10 Years
Level
Management
Education
Kinesiology
Loss Prevention Specialist Resume
Summary : A knowledgeable criminal justice professional with hands on experience in intelligence analysis and emergency management within a 24/7 Global Security Operation Center.
Skills : <div>Observation and listening, Communication, Patience.</div>
Description :
Collected on auto loans that went 60-180+ days past due.
Attempted to contact clients to collect on past-due amount, offer payment deferment, or repossess vehicle.
Calculated repossession costs by booking out vehicle value and comparing it to the auction-loss variable.
Assessed number of repossessions group could accommodate monthly using individual-monthly budget.
Communicated with recovery agents, law enforcement, and border patrol daily.
Assisted management by fielding escalated calls, making final decisions on account statuses, and mentoring struggling associates by sharing best practices.
Ensured hold-harmless forms were received and properly signed.
Assigned to be Notary Public to sign off affidavits for other employees.
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