A Luxury Sales Associate provides excellent customer service with the ability to develop meaningful and loyal customer relationships. The job description and duties are listed on the Luxury Sales Associate Resume as – building and maintaining a client base through consistent follow-up with phone calls and thank you notes, scheduling appointments to review new product line, and inviting to store events, communicating features and benefits or merchandize beyond the basics, current fashion trends, and suggestive selling techniques; managing basic store operations, processing shipment, transfers promptly, merchandising goods on the sales floor; and developing business driving initiative and contests.
Powerful traits are key to success in this field and such include – highly professional and friendly nature and disposition, an energetic and positive attitude, the ability to work in a fast-paced environment; and a proven track of over-crossing sales quota. Formal education includes only a high school diploma or GED.
Summary : Have more than 20 years of international customer service experience in many different positions. I'm a professional with a track record managing a broad range of business activities such as buying, selling, inspecting, distributing, containerizing and shipping of various consumer goods worldwide. I am very responsible, organized and pay attention to details. Understanding and exemplifying the brand message in order to secure positioning as the luxury leaders in the professional market. Identifying opportunities to improve sales team support (tools, processes, etc.) and relay back to Sales Operations.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Placed special merchandise orders for customers.
Shared product knowledge with customers while making personal recommendations.
Demonstrated that customers come first by serving them with a sense of urgency.
Worked as a team member to provide the highest level of service to customers.
Maintained friendly and professional customer interactions.
Verified that all merchandising standards were maintained on a daily basis.
Experience
10+ Years
Level
Senior
Education
Bachelor's In Interior Design
Luxury Sales Associate Resume
Summary : Luxury Sales Associate is Assisting in all New hire setup, to include logins & passwords, equipment ordering, IT tickets generation and welcome packet communication. Maintaining roster & all mailing lists. Updating & maintaining salon locator. Managing order forms, UPC lists as well as B2B product catalog. Administrative support for Dir of Strategic Partnerships & Developing accurate forecasting.
Skills : Microsoft Word, Excel, PowerPoint, Sales.
Description :
Luxury Sales Associate focused on driving sales through thoughtful delivery and maintenance of high end customer service to a multi-cultural client base.
Pilot sales through a professional, authentic, and positive approach with enthusiasm for our designers.
A deep knowledge of our products and awareness of the retail industry at large with a commitment to further education.
A constant focused on client appreciation and creating a meaningful and valuable relationship.
Preserved relationships through consistent client outreach.
Maintained the shop floor, assist with visual merchandising, stock management and replenishment, and point of sale processing.
Answered a high volume of calls daily in a call center environment.
Experience
7-10 Years
Level
Management
Education
B.A. In Media Studies
Luxury Sales Associate Resume
Summary : Detail oriented individual, self-motivated, quick and eager learner with a professional phone manner. Demonstrating success in Customer Service/Management, with the ability to influence clients to increase company sales and service. I am pursuing a career where I can utilize my professional skills effectively to contribute to the success of a company. Demonstrating strategic planning to achieve sales goals.
Skills : Adobe, POS, Excel.
Description :
Mainly worked with designers such as Stella McCartney, Akris Punto, and St. John Collection.
Clientele ranged from walk-ins to VIP members, and all were delivered excellent customer service and respectful treatment.
Daily tasks entailed maintaining the cleanliness of the retail counter and the order of the back stockroom.
Worked in a professional environment where I performed sales and great customer service.
Serviced the customers with items such as Bugatchi, George Roth, Seven for all mankind, Salavatore Ferragamo.
Met a daily goal of 800$ per shift.
Provided excellent customer service and excelled in the call flow.
Experience
7-10 Years
Level
Management
Education
Bachelor's
Luxury Sales Associate Resume
Summary : Developed and maintained positive customer relationship. Receiving inbound sales and service calls from customers shopping from our various catalogs and websites. Assisting these customers by placing new orders or servicing existing orders and shipments. Answering customer inquiries about store hours of operation, services, in-store events and other operational topics.
Skills : Marketing, Training, Hiring.
Description :
Recognized for superior performance as a two-time district Employee of the Month honoree.
Increased sales of specific target luxury brands by 24%, selling $40K in luxury target products in 2009.
Developed and maintained relationships with clients to ensure satisfaction and high returning customer visits.
Ensured luxury 'brand' was established with service, experience, and sales of products.
Assisted in updating customer database.
Helped with sales and improving revenue generation.
Provided superior customer service and achieved sales goal.
Experience
7-10 Years
Level
Management
Education
GED
Luxury Sales Associate Resume
Headline : Luxury Sales Associate is Mastering the art of quickly navigating multiple desktop and web applications in the pursuit of servicing or directing these customers. Demonstrating an unquestionable desire to provide helpful, knowledgeable, resolution to all customer inquiries. Working within established quality and metric driven processes while showing love for our customers and fellow associates.
Provided analytics to measure, and report, compliance.
Assisted with special projects and ad hoc assignments as needed including visits to our boutiques and warehouse.
Provided customer service and sales consultations for all customers.
Provided specific brand consultations and current trend overview Managed boutique .
Exceeded targeted sales goals.
Monitored customer preferences to determine focus of sales efforts.
Determined customer needs and connect them to the proper retail store sales associate for merchandise answers or sales assistance
Experience
5-7 Years
Level
Executive
Education
Associate Of Arts In Marketing
Luxury Sales Associate Resume
Objective : An astute minded determined individual with a drive to excel and exceed the company's potential. Well developing sales techniques and skills to ensure target numbers, and drive to go beyond basic expectations. Directing all phone calls and questions to appropriate areas of store. Demonstrating a true passion and respect for the product. Exhibiting pride through positive demeanor, body language and personal presentation.
Skills : Territory Management, New Account Development, Relationship Management, Complex Negotiations, Sales Team Supervision, Closing Strategies, Sales Training, Lead Qualification, Behavioral Analysis, Presentations And Proposals, Microsoft Office, Advertising.
Description :
Demonstrated professional etiquette through integrity, honesty and respect for others.
Provided logistic, and analytic, support for all CARE Services initiatives, including launch of global program for holistic approach to product care
Analyzed and processed product defect claims from boutiques and credit note process with Paris.
Detailed quality control of products and assessment of sellable, defective, repairable, and damaged of all categories with special focus on leathergoods and fine jewelry.
Supported technician for Embroidery project.
Trained on personalization machine to provide as needed support to technician, cover scheduling gaps.
Monthly reported on CARE Services initiatives.
Experience
2-5 Years
Level
Executive
Education
Associate Of Arts In Marketing
Luxury Sales Associate Resume
Summary : Seeking to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities and to gain long term employment with a company that is on or looking to be on the cutting edge. Preparing food and/or beverages to client specifications and provide support in the Guest Kitchen. Providing assistance on the floor at any given time to support other departments based on store needs. Ensuring a clean, organized sales floor and fitting rooms.
Assisted in all guest service areas as called upon – Call Center, Guest Kitchen, Sales Floor, Concierge & Administration.
Responsible for creating an ultimate experience for every guest by providing exceptional customer service and supporting front and certain back of house functions.
Greeted every client and assist them in their individual shopping needs, i.e. offering a beverage, guiding to the appropriate department or sales professional, etc.
Maintained a welcoming environment that generates customer traffic and builds loyalty by exceeding customer expectations.
Located products for customers, complete transfers and charge sends from other stores as needed.
Partnered with Operations Associates when necessary to follow up on costumer sends/deliveries, transfers and new product receipt.
Prepared store for opening and closing, including: filling in merchandise and returning merchandise to the stock room; stocking cash wraps with gift boxes, bags, etc., and maintaining clean, presentable front and back of house areas. Fold and straighten merchandise.
Experience
7-10 Years
Level
Management
Education
Diploma In Pharmacy Technician
Luxury Sales Associate Resume
Objective : Luxury Sales Associate is working in a remote environment. Thriving and succeeding in a fast-paced, demanding work environment; must be flexible to changes in direction, routine, and schedule. Reading and comprehending complex instructions and multitask. Using office equipment in an effective and efficient manner. Working as a team player and accept assignments from multiple individuals.
Skills : Visual Merchandising, Microsoft Office Applications.
Description :
Assisted in maximizing hotel room revenue and occupancy numbers.
Participated in annual reservations sales training.
Adhered to the company dress code.
Participated in department meetings as scheduled.
Fulfilled daily tasks on the Reservations Checklist.
Worked a flexible schedule, and be available to work nights, weekends, and holidays.
Assisted in processing sales transactions. Must be knowledgeable of return, markdown/discount, tax, security and packaging policies; and capture customer information.
Experience
2-5 Years
Level
Executive
Education
MA
Luxury Sales Associate Resume
Objective : Luxury Sales Associate is Management of Salesforce content library. Distributing salon monthly newsletters.
Assisting with sales meeting coordination and setup. Maintaining MSDS safety sheets. Placing SHOP orders for the field team as needed. Supporting our salon rebate program by completing internal audits of salon submissions. Serving as liaison to ensure internal tools are being used as designed when out in the field.
Skills : Sales, Shop Assistant.
Description :
Oversaw the accuracy of previous day booked reservations and reservations due to arrive within 3 days.
Kept current with all communication and hotel information.
Ensured appropriate guest follow-up takes place in a timely and proper fashion, in accordance with the standard operating procedures.
Provided detailed notes and comments in the lead management system and PMS regarding guest requests to ensure a quality guest experience.
Assisted with group rooming lists or 3rd party reservations as needed.
Maintained rate integrity in accordance with revenue management strategies.
Maintained a standard of 90% or higher on shop calls.
Experience
2-5 Years
Level
Executive
Education
MS
Luxury Sales Associate Resume
Objective : Luxury Sales Associate is Building relationships with salon owners/managers and stylists. Helping to identify and respond to opportunities that build market share long term and maximize sales in the short term. Acquiring new salon partnerships that meet the luxury standard of the brand. Assisting in product training and class facilitation.
Skills : Training, Seasonal Sales Manager.
Description :
Answered all incoming calls in less than three rings in a professional and friendly demeanor following Auberge Resorts Collection call quality, Forbes standards, and brand standards.
Achieved monthly individual & team conversion and revenue goals.
Pursued Outbound Revenue Opportunities through our lead management system.
Accurately coded reservations in the lead reservation system, follow up on leads, and ensure superior guest service.
Painted the picture of the Blue Sky experience, selling from a place of empathy and storytelling.
Assisted callers with understanding the various seasonal experiences available.
Customized all calls, emails, quotes, and conversations to luxury travel trade consortia which have various value-added amenities.
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