Marriott Sales Manager Resume
Headline : As a Marriott Sales Manager, ensured business is turned over properly and in a timely fashion for proper service delivery, assisted in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.
Skills : Sales Strategy, Client Relationship Management., Sales Strategy, Customer Relationship Management, Negotiation Skills, Market Analysis
Description :
- Worked collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Built and strengthened relationships with existing and new customers to enable future bookings.
- Developed relationships within community to strengthen and expand customer base for sales opportunities.
- Managed and developed relationships with key internal and external stakeholders.
- Provided accurate, complete and effective turnover to Event Management.
- Participated in sales calls with members of sales team to acquire new business andor close on business.
- Executed and supported the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Experience
5-7 Years
Level
Management
Education
B.S. Hospitality Management
Marriott Sales Manager Resume
Headline : As a Marriott Sales Manager, complied with attendance rules and be available to work on a regular basis, ensured all revenue goals are achieved or exceeded.
Skills : Negotiation Skills, Market Analysis., Sales Strategy, Customer Relationship Management, Negotiation Skills, Market Analysis
Description :
- Served as the point of contact for escalated client issues, managing stakeholder relationships with multi-million dollar accounts, and improved client retention from 60 to 80.
- Coordinated with the sales director to develop and implement new sales strategies to expand market penetration and facilitate revenue growth across two territories.
- Coordinated cross-functionally with marketing and sales teams to align tactics and selling techniques with brand messaging, contributing to a 50 increase in annual sales revenue.
- Generated new business leads core customer demographics and market trends.
- Conducted property site tours and entertained qualified clients per the company and property policies.
- Responsible for managing a portfolio of corporate and group clients, driving sales revenue by X annually.
- Responsible for building and maintaining long-term relationships with corporate clients, resulting in an XX increase in repeat bookings.
Experience
5-7 Years
Level
Management
Education
B.B.A. Business Admin
Marriott Sales Manager Resume
Objective : As a Marriott Sales Manager, moved throughout property to conduct site inspections, maximized revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
Skills : Revenue Management, Customer Service Excellence., Sales Strategy, Customer Relationship Management, Negotiation Skills, Market Analysis
Description :
- Handled account details so that all pertinent aspects of solicitation and closing are complete and documented.
- Coordinated various departments' participation in servicing accounts.
- Developed and conducted persuasive verbal sales presentations to prospective clients.
- Traveled locally to conduct outside calls, promote the hotel and review competition.
- Prepared information for, meet with and entertain clients as deemed appropriate by potential business from that account.
- Represented hotel at trade shows. Set up exhibits involving bending, stooping, lifting and reaching overhead.
- Communicated both verbally and in writing to provide clear direction to staff.
- Managed a team of 15 sales representatives and account executives, provide support during high-level consultations, and identify opportunities to improve performance, resulting in a 40 increase in sales revenue in and an average close rate of 35.
Experience
2-5 Years
Level
Executive
Education
MBA in Hospitality
Marriott Sales Manager Resume
Objective : As a Marriott Sales Manager, interacted effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other property departments in order to ensure guest satisfaction, supported company's customer service standards and property's brand standards.
Skills : Event Planning, Team Leadership., Sales Strategy, Customer Relationship Management, Negotiation Skills, Market Analysis
Description :
- Participated in and practices daily service basics of the brand.
- Executed exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their programevent.
- Served the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gained understanding of the property's primary target customer and service expectations serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the programevent.
- Proactively solicited and handled sales opportunities.
- Provided excellent customer service consistent with the daily service basics of the company.
- Developed, implemented and constantly modified sales action plans.
Experience
2-5 Years
Level
Executive
Education
A.A. Hotel Management
Marriott Sales Manager Resume
Summary : As a Marriott Sales Manager, assisted with selling, implementation and follow-through of catering promotions, executed and supports the operational aspects of business booked (generating proposal, writing contract, customer correspondence).
Skills : Communication Skills, Networking., Sales Strategy, Customer Relationship Management, Negotiation Skills, Market Analysis
Description :
- Sold menu items, beverages, wines, and facilities including destination services, business center, and audio-visual services.
- Demonstrated knowledge and proficiency of how and when to impose deadlines and delegate tasks.
- Ensured catering leaders are generating lost business reports.
- Managed the catering sales efforts for the property including local and groupcatering business.
- Distributed catering and group contracts before group arrival.
- Understood competitor offerings and effectively sells against them.
- Provided Exceptional Customer Service .
Experience
7-10 Years
Level
Management
Education
BSc in Tourism
Marriott Sales Manager Resume
Summary : As a Marriott Sales Manager, assisted the property's Banquets/Catering Department in the property's reactive and proactive sales efforts with a focus on group and catering accounts, assisted in implementing the brand's service strategy and applicable brand initiatives in all aspects of the sales process.
Skills : Contract Management, Sales Forecasting., Sales Strategy, Customer Relationship Management, Negotiation Skills, Market Analysis
Description :
- Assisted the seamless turnover from sales to operations and back to sales while consistently delivering a high level of service.
- Ensured the team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events.
- Assisted in completing and distributing catering sales revenue and operation budgets and revenue forecasting.
- Tracked booking goals on a weekly basis and compiles incentive reports for distribution to catering leaders.
- Ensured that booking guidelines are followed and that catering leaders are maximizing space and revenue.
- Supported management team in creating and implementing a catering salesmarketing plan addressing revenue, customers and market.
- Managed and maintained an accurate and up-to-date contact management system.
Experience
7-10 Years
Level
Management
Education
Sales Management Cert.
Marriott Sales Manager Resume
Summary : As a Marriott Sales Manager, prospected for new contract business using a wide variety of methods including phone calls, outside sales calls, attending community functions, internet prospecting, supplier partnerships, trade journals.
Skills : Problem Solving, Time Management., Sales Strategy, Customer Relationship Management, Negotiation Skills, Market Analysis
Description :
- Negotiated and closed contracts that meet the hotels business plan objectives.
- Internally communicated client requirements, thereby insuring all information is accurate between client and hotel staff.
- Coordinated and participate in target market trade shows and sales blitzes.
- Conducted competitive analysis and maintain competitor files in order to be able to compete successfully.
- Maintained good rapport with local civic groups and companies.
- Supported the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases.
- Accurately prepared and presented Requests for Proposals so that both client and hotel receive a good value.
Experience
10+ Years
Level
Senior
Education
Diploma in Sales
Marriott Sales Manager Resume
Summary : As a Marriott Sales Manager, negotiated room blocks, group room rates, function space, food and beverage prices, and hotel services within approved departmental booking guidelines.
Skills : Presentation Skills, Budgeting, Sales Strategy, Customer Relationship Management, Negotiation Skills, Market Analysis
Description :
- Called on prospects to solicit business, analyzes requirements of pending functions, outline available hotel facilities, and quote approved pricing.
- Sold group business within the assigned markets, focus on weekends and need times
- Exceeded budgeted goals, and for the management of all aspects of the Sales process in accordance with Renaissance standards
- Ensured all Renaissance Club Sport Human Resources policies and employment practices are followed.
- Solicited, negotiated and generated contracted revenues from volume prospects that meet criteria established in the hotel business plan.
- Employed revenue management techniques to recommend corporate rate proposals.
- Increased sales volume and profitability by assisting in developing and executing projects for assigned market areas as stated in the hotel marketing plan
Experience
10+ Years
Level
Senior
Education
BA in Marketing
Marriott Sales Manager Resume
Headline : As a Marriott Sales Manager, interacted with guests to obtain feedback on product quality and service levels, employed proactive sales approach in introducing Renaissance Club Sport to any and all potential clients.
Skills : Sales Reporting, CRM Software Proficiency., Sales Strategy, Customer Relationship Management, Negotiation Skills, Market Analysis
Description :
- Generated leads for group and catering bookings that are booked internally in Hotel Sales Department
- Participated in industry-related, community and any other events that may increase awareness of the
- Renaissance Club Sport brand and generate room nights or memberships for the property.
- Participated in select Marriott training that will further develop sales skills.
- Continually performed shops of the local competitive hotel properties to determine their key accounts, and share-shift room nights to Renaissance Club Sport
- Worked closely with Marriott Sales Organization
- Met assigned market segments budgeted sales and REVPAR by soliciting, selling, and confirming business as required, tracked on a monthly basis
Experience
5-7 Years
Level
Management
Education
Event Management Dip.
Marriott Sales Manager Resume
Headline : As a Marriott Sales Manager, used Knowledge of Market Trends and Target Customer Information to Maximize Revenue, identified new business to achieve personal and location revenue goals.
Skills : Strategic Planning, Brand Management, Sales Strategy, Customer Relationship Management, Negotiation Skills, Market Analysis
Description :
- Understood the overall market - competitors strengths and weaknesses, economic trends, supply and demand.
- Closed the best opportunities for the location based on market conditions and location needs.
- Gained understanding of the locations primary target customer and service expectations.
- Served the customer by understanding their business, business issues and concerns, to offer better business solution.
- Supported the companys service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Serviced our customers in order to grow share of the account.
- Executed and supported the companys customer service standards.
Experience
5-7 Years
Level
Management
Education
B.S. Business Management
