Medical Office Manager Resume Samples

Description :

1. Managed daily operations, including staff scheduling and financial transactions, ensuring smooth workflow.
2. Educated patients on insurance processes, enhancing understanding and compliance.
3. Oversaw completion of Medicare and private insurance forms, ensuring accuracy and compliance.
4. Coordinated surgical schedules for both hospital and office settings, optimizing resource allocation.
5. Handled patient check-in/out processes, collected co-payments, and scheduled follow-up appointments.
6. Supervised office staff, focusing on recruitment, training, and performance management.
7. Maintained sterile environments and managed surgical supplies, ensuring compliance with health regulations.

Experience

10+ Years

Level

Senior

Education

BSHA

Description :

1. Recruited, trained, and evaluated staff, ensuring high performance and compliance with healthcare standards.
2. Managed financial operations, including billing, coding, and collections, to optimize revenue cycle.
3. Analyzed performance metrics and financial reports to drive strategic improvements and achieve organizational goals.
4. Collaborated with accounting to reconcile accounts, manage office supplies, and oversee financial transactions using QuickBooks.
5. Ensured adherence to HIPAA regulations and maintained patient confidentiality across all operations.
6. Oversaw data entry and management of medical records, appointment scheduling, and inventory control using Nextech software.
7. Developed and implemented office policies and procedures to enhance operational efficiency and patient care.

Experience

7-10 Years

Level

Management

Education

BSHA

Description :

1. Managed daily operations of a busy medical clinic, overseeing staff and ensuring compliance with healthcare regulations.
2. Coordinated physician schedules to optimize patient care and clinic efficiency.
3. Led recruitment and training initiatives for new medical staff, enhancing team performance.
4. Established a robust provider network, successfully recruiting high-quality physicians to meet patient needs.
5. Supervised a diverse team of medical professionals, fostering a collaborative and productive work environment.
6. Evaluated clinic staff performance, implementing development plans to enhance skills and service delivery.
7. Ensured timely and accurate processing of medical diagnostics and reports, maintaining high standards of care.

Experience

7-10 Years

Level

Management

Education

BSHA

Description :

1. Oversee daily medical office operations, managing a staff of 7 employees to ensure efficient workflow.
2. Supervise diverse office staff, including receptionists and medical assistants, to enhance team performance.
3. Maintain compliance with OSHA, HIPAA, and coding regulations, updating policies as necessary.
4. Monitor and assign ICD-10 and CPT codes to ensure accurate patient treatment and insurance reimbursements.
5. Prepare and distribute payroll, including quarterly payroll tax preparation, ensuring accuracy and timeliness.
6. Oversee inventory management and procurement of medical and office supplies to optimize resources.
7. Implement patient feedback systems to continuously improve service quality and operational efficiency.

Experience

10+ Years

Level

Senior

Education

BSHA

Description :

1. Managed daily operations of the medical office, ensuring efficient workflow and patient satisfaction.
2. Coordinated with insurance companies to verify coverage and inform patients of their financial responsibilities.
3. Oversaw the authorization process for medical services, ensuring compliance with regulations.
4. Reviewed and submitted claims, ensuring accuracy in coding and documentation.
5. Maintained patient records and medical histories, ensuring confidentiality and compliance with HIPAA.
6. Trained staff on office procedures and best practices, fostering a collaborative environment.
7. Ensured proper sterilization and maintenance of medical equipment, adhering to safety standards.

Experience

10+ Years

Level

Senior

Education

BSHA

Description :

1. Developed and enforced office policies and procedures to enhance operational efficiency.
2. Supervised and trained medical and administrative staff, fostering a collaborative work environment.
3. Managed procurement of medical and office supplies, ensuring optimal inventory levels.
4. Coordinated with healthcare providers to streamline patient admissions and surgical scheduling.
5. Oversaw billing processes, ensuring accurate patient and insurance billing.
6. Maintained compliance with HIPAA regulations and other healthcare standards.
7. Conducted regular audits of office operations to identify areas for improvement.

Experience

2-5 Years

Level

Executive

Education

BSHA

Description :

1. Promoted to Medical Office Manager, enhancing registration, call center, and medical records processes.
2. Streamlined clinical workflows to improve communication among staff, patients, and physicians.
3. Facilitated compliance with NCQA guidelines, leading to successful PCMH certification.
4. Implemented new processes for home health care accounts, ensuring timely paperwork submission.
5. Collaborated on annual budget planning for equipment and office renovations.
6. Reduced claim rejection rates from 8% to 2% through targeted training and process adjustments.
7. Monitored call quality and provided feedback to call center staff for continuous improvement.

Experience

2-5 Years

Level

Executive

Education

BSHA

Description :

1. Oversee daily operations, including staff scheduling, supervising medical and billing teams, and managing correspondence.
2. Collect and review patient medical histories, ensuring accurate medication orders and addressing patient inquiries.
3. Act as a liaison between patients, physicians, and insurance providers to facilitate communication and resolve issues.
4. Conduct thorough reviews of patient files and documentation to ensure compliance and respond to requests.
5. Increased patient flow by 20% through operational improvements and enhanced service delivery.
6. Developed and implemented a comprehensive training program, boosting office efficiency.
7. Negotiated vendor contracts, achieving a 15% reduction in office supply costs.

Experience

2-5 Years

Level

Junior

Education

BSHA

Description :

1. Oversee daily operations of the medical office, ensuring efficient workflow and patient satisfaction.
2. Supervise and train non-medical staff, including interns and volunteers, to enhance team performance.
3. Manage administrative functions, including scheduling, billing, and patient records, ensuring compliance with regulations.
4. Coordinate community outreach programs to promote health services and engage with local organizations.
5. Collaborate with healthcare providers to develop training programs for office staff on medical procedures.
6. Ensure confidentiality and security of patient records, adhering to HIPAA regulations.
7. Maintain facility operations, coordinating with other managers for building maintenance and safety compliance.

Experience

2-5 Years

Level

Junior

Education

BSHA

Description :

1. Managed physician schedules, optimizing patient flow and reducing wait times.
2. Oversaw financial operations, ensuring timely payment of bills and maintaining budget compliance.
3. Maintained medical equipment and office supplies, ensuring operational readiness.
4. Organized and maintained patient records, ensuring compliance with privacy regulations.
5. Facilitated efficient medical billing and claims processing, improving revenue cycle management.
6. Supervised daily office operations, leading a team of receptionists and medical assistants.
7. Coordinated procurement of medical supplies, managing inventory levels effectively.

Experience

7-10 Years

Level

Executive

Education

BSHA

Description :

1. Managed daily operations of a busy medical office, ensuring efficient workflow and patient satisfaction.
2. Oversaw a team of 10 staff members, providing training and support to enhance performance.
3. Developed and implemented policies to improve patient care and office efficiency.
4. Handled patient inquiries and complaints, resolving issues promptly to maintain high service standards.
5. Monitored financial performance, including budgeting and billing, to ensure profitability.
6. Coordinated with healthcare providers to optimize patient scheduling and resource allocation.
7. Maintained compliance with healthcare regulations and standards, ensuring a safe environment for patients and staff.

Experience

2-5 Years

Level

Junior

Education

BSHA

Description :

1. Led a team of 23 employees, including medical and office staff, enhancing collaboration and efficiency.
2. Delivered exceptional customer service, ensuring all patients received timely and compassionate care.
3. Oversaw office operations, including recruitment, performance management, and staff training for a specialty practice.
4. Conducted regular quality assurance reviews for client intake, registration, and scheduling functions.
5. Coordinated client reception and services, improving patient flow and satisfaction.
6. Managed electronic health records and billing systems, ensuring compliance and accuracy.
7. Handled insurance and billing inquiries, resolving patient issues related to coverage and claims.

Experience

7-10 Years

Level

Management

Education

BSHA