A Medical Office Representative is hired to assist patients, office employees, doctors, and other individuals. The job description and duties listed on the Medical Office Representative Resume mentions the following duties and responsibilities – helping the clinic run smoothly by scheduling appointments, greeting and checking in patients, maintaining accounts and records, creating a welcoming atmosphere by greeting visitors and patients to the clinic, checking and checking out patients, comforting patients by answering any questions, protecting patient’s right of confidentiality, and responding to medical emergencies.
Those seeking to work in this capacity should be able to demonstrate on the resume the following skills and abilities – a good understanding of basic healthcare terminology, the ability to interact with healthcare professionals, patients, and insurance companies, excellent customer service skills, and a pleasant phone demeanor. A bachelor’s degree is considered mandatory for this role. Relevant experience may be considered instead of a professional degree.
Objective : Seeking an entry-level Medical Office Representative position in an organization, where there is an opportunity to exhibit strengths and enhance skills while striving for the growth and development of the organization.
Skills : Advanced Computer , Customer Service, Customer Sales by phone, Rebate Processing, Surveying by outbound calls, Credit Services for a power company, Marketing, Veterinary Science.
Description :
Responsible Medical Office Representative with excellent communication skills demonstrated by 6 years of experience in health care.
Experienced at registering patients, scheduling appointments and recording and filing patient medical records.
Entered patient information quickly and accurately.Expertise includes verifying insurance coverage, records reviews and scheduling.
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Managed daily schedules for patient flow and staff.
Answered multiple phone lines, transferred calls to corresponding departments, scanned patient records and billed accordingly.
Performed tasks such as filing(scanning), developing new and updated office documents, faxing reports, photocopying and scanning documents for inter-departmental use.
Experience
2-5 Years
Level
Junior
Education
GED
Medical Office Representative Resume
Objective : Dedicated and responsible Receptionist with over 5 years of experience. Ready to bring strong administrative skills into a new workplace. Organized, professional, well-communicated, and hard working.
Skills : Microsoft Word, IDX, And EMR System, Adobe.
Description :
Greeted and assisted patients using AIDET principles with general questions related to their health coverage.
Verified and updated patient demographics and insurance data online.
Registered new patients as necessary.
Collected and accurately posted receivables and balance daily deposit.
Collected patient data as required.
Trained and mentored new employees on all systems used and proper office protocol required for job.
Scheduled, canceled, rescheduled and coordinated patient appointments using the IDX system.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Medical Office Representative Resume
Headline : Medical Office Representative with 4+ years of experience in Assisting in the implementation of the Veterans of Foreign Wars veterans outreach programs to military service members at military installations (including National Guard and Reserve units) in support of the DoDs Transition Assistance Program and the VAs Pre-Discharge Program.
Skills : Inventory Management, Receptionist, Customer Service, Medical office coordinator, Patient scheduling, precert/authorization of test.
Description :
Managed the day-to-day operations of a medical facility.
Updated and organized medical records, including electronic health records.
Scheduled and coordinated appointments; handle high volume inbound calls.
Handled prescription refill requests and authorizations.
Verified patient insurance.
Completed and submitted insurance claims.
Prepared correspondence between medical providers and their patients.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Medical Office Representative Resume
Summary : Seeking a Medical Office Representative position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Medical Billing, Medical Terminology, Customer Service.
Description :
Responsible for checking in patients for appointments.
Responsible for maintaining providers' schedules.
Enrolled patients in an online health portal.
Scheduled appointments.
Responsible for prepping provider-patient schedules.
Attended staff meetings.
Provided triage, first aid, and/or referral to outside medical providers, if indicated.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Medical Office Representative Resume
Headline : Flexible and hardworking with 6+ years of experience in registering patients, billing, scheduling appointments, and insurance verification. Excellent multi-tasker and great team player with a positive attitude. Motivated to maintain patient satisfaction and contribute to company success. Motivated and reliable with excellent people skills and dedicated work ethic. Strong attention to detail and extensive knowledge of medical terminology.
Skills : Administrative, Marketing, Event Planning, Public Speaking, Networking.
Description :
Remained up-to-date with all insurance requirements, including the details of patient financial responsibilities, fee-for-service, and managed care plans.
Directed patient flow during practice hours, minimizing patient wait time.
Wrote clear and detailed clinical phone messages for physicians.
Completed registration quickly and cordially for all new patients.
Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
Confirmed patient information, collected copays, and verified insurance.
Scheduled patient appointments.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Medical Office Representative Resume
Objective : Experienced with customer service with cellular phone companies, credit services of a power company for residents in the state of Virginia and North Carolina, processed rebates for Michigan state contractors, surveying by outbound phone calls for United States residents anywhere from health to fishing surveys affiliated with numerous US government agencies, marketing experience, advanced skills with computers, and received certification in Veterinary Science.
Skills : HCPCS Coding, Typing 44 WPM, 148 KSPM, CPR/FIRST AID Certified, Medical Terminology, Microsoft Office Suite, Telephone Etiquette, Operate Fax/copy machine.
Description :
Answered telephones, general clerical duties.
Checked patients in and out.
Scheduled, modified, and canceled appointments and surgeries, prepared medical charts.
Accepted and processed authorizations and referrals.
Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations, diagnoses, patient identification, and provider signature.
Coordinated with back-office (medical personnel) regarding patient readiness.
Provided quality customer service to patients.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Medical Office Representative Resume
Objective : To establish a long-term career in a company where I may utilize my Medical Office Representative professional skills and knowledge to be an effective Associate Program Manager and inspiration to those around me.
Skills : Office, Medical Records, Customer Service, Data Entry.
Description :
Maintained professional atmosphere in front office.
Educated clientele of all services and treatments offered at facility.
Assisted patients with registration for services.
Acted as chief liaison between medical staff and prospective patients.
Maintained confidentially of sensitive client information in accordance with HIPAA.
Responsible for all patient related billing transactions Utilizing interpersonal skills to assist with client referrals and follows back up with patients if additional information is needed.
Responsible for customer service (call center, front desk and telephones) and patient registration, ensured office was always running at top productivity and efficiency.
Experience
2-5 Years
Level
Junior
Education
BS In Psychology
Medical Office Representative Resume
Headline : A highly talented, detail-oriented administrative professional and customer service advocate with remote work experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. Strive in fast-paced, virtual environments following established procedures and practices to exceed all customer expectations.
Skills : Coding Specialist, Planning Skills.
Description :
Scheduled appointments for new and return patients.
Answered multi-line telephone, taking messages for multiple doctors as well as giving procedure information.
Checked patient's in and out for appointments while accepting copays & payments for services rendered.
Utilized Cerner and Powerchart for daily functions, as well as WebDenis to verify certain insurances.
Checked in and out patients, checking insurance eligibility.
Requested authorizations from insurances prior to procedures as needed.
Communicated with multiple medical offices, hospitals and pharmacys.
Experience
5-7 Years
Level
Executive
Education
Associate Of Arts
Medical Office Representative Resume
Summary : More than 18 years of experience in customer service and support with recognized strengths in problem-solving and troubleshooting, planning/implementing procedures and systems to avoid problems. Possess solid computer skills. Working knowledge using Microsoft Office 2010, Microsoft Outlook, Internet, Windows XP, Chrome.
Skills : Coordinating Skills, Medical Skills.
Description :
Updated company's data base with new patient information and manage data retrieval of current patients, accurately and in a timely fashion.
Prepared new patient charts, organized inpatient medical charts, filed ER and various other reports into charts and released information to appropriate individuals adhering to all company policies and procedures.
Responsible for maintaining all office medical records: update, file and copy.
Familiared with ICD9/10 codes.
Coordinated with Production, Technical and other Maintenance groups to ensure accurate and efficient completion of maintenance activities.
Led and coached the maintenance technicians to ensure that through proper training all work is preformed according to job plan.
Managed backlog of work orders to maintain plant reliability.
Experience
10+ Years
Level
Senior
Education
Associate In Business Administration
Medical Office Representative Resume
Objective : A dedicated, energetic, and focused receptionist at a busy medical office for 5+ years. Committed to delivering high-quality results with little or no supervision. Excel at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. The receptionist answers a high volume of calls while handling in-person inquiries from clients and colleagues. Hardworking with the drive to succeed. Bilingual.
Skills : IDX, All Scripts, Lytec MD, Outlook.
Description :
Led one or multiple maintenance teams with very high requirement in terms of safety and availability.
Provided functional support in case of extraordinary trouble/incident and difficult facility malfunction.
Trained his staff in terms of safety engineering.
Supported in case of overall changes and improvements.
Co-ordinated and supervised contractors activities with regard to maintenance and installation works and conducts control room inspections.
Prepared, Adapted maintenance plans.
Supported with regard to preparation of operation instructions (i.e. risk assessment).
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