A Medical Records Representative is hired to create and maintain medical records, gather patient data, and maintain a master patient index. Among other duties, the following tasks mentioned on the Medical Records Representative Resume are considered crucial – assigning new record numbers, assuring quality results by following hospital standards, guiding and motivating other employees, keeping abreast of any new technology changes, handling fiscal operations, and updating medical records periodically.
Those seeking to apply for this role must be able to mention on the resume the following skills and abilities – a deep understanding of medical terminologies and related laws, the ability to keep patient records and information confidential, strong record accessing skills, and the ability to multitask. As on-the-job training is provided, a high school diploma or GED is sufficient to work in this capacity.
Objective : Professional with private sector experience in help desk support, customer service and sales. Proven ability to research, identify, and quickly resolve problems. Committed to quality work and customer service through active listening and problem solving.
Skills : Word, PowerPoint, Multi-line Phone Operation Proficiency, 45 WPM Typing Speed, Processed Electronic Medical Records, Filing And Data Archiving, Business Correspondence, Patient Scheduling.
Description :
Coordinated the release of medical information for correspondence and in-person requests.
Created and maintained filing systems and automated tracking systems.
Maintained appointment schedules and arranged conferences, events, and meetings for high-level officials and their staff Added new material to file records and created new records.
Maintained working knowledge of all information systems and applications utilized within HIMS to support department operations.
Completed special projects and assignments for the HIMS Management team.
Maintained accurate records including flow sheets, direct bill accounts, credit card receipts, registration cards, and credit cards.
Assisted with receptionist duties, file organization, and research and development.
Experience
2-5 Years
Level
Executive
Education
Associates In Business Administration
Medical Records Representative Resume
Summary : Energetic, diligent, effective team player with quality office experience, great customer service, and strong organizational techniques. Detail-oriented with excellent written/oral communication skills to establish strong relationships and succeed with fast-paced environments. Solid multi-tasking and time management skills.
Skills : Marketing, Product Launches, Event Planning and Directing,.
Description :
Initiated the medical chart daily, and then is responsible for routing the chart to the appropriate personnel.
Created new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to the computer.
Pulled charts daily for patients who are scheduled.
Gathered patient information by collecting demographic information from a variety of sources; interacting with other physicians' offices.
Maintained quality results by following hospital standards.
Maintained record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.
Communicated with patients over the phone or in person.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Medical Records Representative Resume
Summary : Detail-Oriented Clerical professional with demonstrated expertise in developing customer loyalty and managing retail sales operations.
Skills : Microsoft Word And Excel, Representative Skills.
Description :
Audited co-pays collected for the entire state of Florida.
Supported all clinics in the state solved problems for them as well as brought any concerns to management.
Trained co-workers as well as took on some responsibilities of team leads.
Responsible for filling out notaries and affidavits.
Promoted to a level two cash application rep and received the most valuable piece award. I am also proud of the training and helping my co-workers to grow.
Retrieved medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes.
Maintained patient confidence by keeping patient records information confidential.
Experience
10+ Years
Level
Senior
Education
High School Or Equivalent
Medical Records Representative Resume
Headline : Responsible for Receiving high volume inbound calls to schedule office visits and surgical procedures for a large facility, ensured accuracy of insurance and claim information, processed requests for general information, and transferred patient and internal staff calls to appropriate parties.
Skills : Primesuite/Greenway, Microsoft Excel.
Description :
Worked with an interdisciplinary group of clinicians and administrative staff in a professional, positive and collaborative team environment.
Managed a multi-line phone system and pleasantly greeted all patients.
Assembled records into corresponding chart folders.
Prepared charts for next-day appointments.
Responsible for the maintenance of records through filing, data entry, and application of the records retention & destruction process.
Fulfilled requests for medical records in accordance with HIPAA rules and corporate policies.
Responsible for the printing and distribution of bills.
Experience
5-7 Years
Level
Executive
Education
BA
Medical Records Representative Resume
Objective : Analytical thinker, effective communicator, and efficient time manager Ensure excellent quality in business tasks and customer service Display ethical business values and a serious business attitude Dedicated toward achieving company and professional goals by utilizing a strong work ethic.
Skills : Medical Records, Data Entry, Customer Service , Microsoft Office, Telephone Etiquette, Office Assistant, Decision Making, Filing.
Description :
Scanned and indexed patient's medical documents into electronic medical records (EMR).
Filed patient's medical records in a standardized numerical sequence.
Assisted patients with medical record requests in a timely manner.
Responded to inquires from other departments regarding patients' medical records.
Retrieved patients charts and loose documents from other departments work areas as they are done reviewing patients medical information Accomplishments I received a promotion into another position to a different department within the organization Skills Used I displayed excellent customer service, performed data entry, filing records, answered the phone courteous and professionally, faxed correspondence, used copier and printer.
Requested medical documentation directly from physician offices for the purpose of compliance with the Medicare standards for healthcare services.
Maintained a positive relationship with physicians and other health care personnel to coordinate the appropriate medication or medical devices for the patients.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Medical Records Representative Resume
Objective : Motivated individual experienced in management and customer service. Also have a strong ability to work within a team, as well as multi-task projects under strict deadlines.
Skills : Have Knowledge Of MS Office And Accurint Excellent Time Management Excellent Multi-tasking Of All Responsibilities Strong In Customer Service And Communication Performs Well With Others Fluent In Spanish Oral And Written.
Description :
Maintained, retrieved, and distributed health information from appropriate storage media such as electronic data systems or paper in an efficient and timely manner, and in compliance with HIPAA privacy and security regulations.
Assisted with the management and tracking of incoming medical record requests.
Ensured all medical record requests were completed within established guidelines and timeframes set forth by the State of Texas and the University Health System.
Ensured data integrity and quality by identifying inconsistencies in patient information and facilitating corrective action.
Maintained, tracked, and reported productivity weekly to the Health Information Management Supervisor.
Performed customer service responsibilities via telephone in a manner that met the age-specific, cultural, and developmental needs; ultimately treating all customers and patients served by the University Health System Medical Records Department with courtesy, dignity, respect and professionalism.
Maintained office supplies and equipment.
Experience
2-5 Years
Level
Executive
Education
MS
Medical Records Representative Resume
Headline : Optimistic, driven, dependable, hard worker currently seeking an occupation where I can utilize my education, experience and customer service skills to achieve and set high standards for the company. Solid communication and clerical skills with a background in medical records.
Skills : Customer Service, Medical Records, Cashier.
Description :
Assisted with the conversion of electronic medical records for Swope Health Services systems.
Processed incoming mail and deliver to other departments in a timely manner.
Managed and responded to patient requests via email as requested by Doctors.
Responded to requests for medical records; processes letters and reports.
Assisted Doctors with retrieving confidential patient records.
Copied and filed medical records.
Trained new hires on the utilization of healthcare software and operating systems.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Business Administration
Medical Records Representative Resume
Headline : Over 6 year experience in Litigation, Compliance, Customer Service Support, Claims and Collections Analysis. Committed to achieving operational excellence with the ability to identify and resolve issues independently and timeliness.
Skills : Excell, Excell, Records Management, Excellent Communication , Customer Service, Technology, Technology, Patient Scheduling, Computer , Powerpoint, Powerpoint, Adobe Photoshop, Problem Solving.
Description :
Responsible for protecting the security of medical records to ensure that confidentiality is maintained.
Reviewed records for completeness, accuracy, and compliance with regulations.
Responsible for entering data, such as demographic characteristics, history, and extent of disease, diagnostic procedures, and treatment into computer.
Posted medical insurance billings.
Directed customer communications when necessary to assist in medical records recovery.
Contributed ideas to enhance team effectiveness.
Maintained and input all Data Entry.
Experience
5-7 Years
Level
Executive
Education
B.S. In Computer Networking
Medical Records Representative Resume
Objective : aspirations for success in my life are limitless. the goal is to obtain a position where I can utilize my interpersonal skills and diligent approach.
Requested medical documentation directly from physician offices for the purpose of compliance with the Medicare standards for healthcare services.
Maintained a positive relationship with physicians and other health care personnel to coordinate the appropriate medication or medical devices for the patients.
Directed customer communications when necessary to assist in medical records recovery.
Data entry of updated customer account information and referral information for claim processing, in accordance with departmental guidelines.
Knowledged of healthcare products, Medicare guidelines, and various types of insurance coverage to determine customer eligibility.
Served as the main liaison between customers, management and sales team.
Ensured knowledge of appropriate call etiquette to ensure good customer relations and compliance of HIPPA regulations.
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