Medical Secretary Resume Samples

Description :

1. Coordinated patient appointments with physicians, ensuring timely follow-ups and pre-operative testing.
2. Discussed surgical procedures with patients, clarifying necessary tests and clearances.
3. Managed scheduling for pre-operative and post-operative appointments, optimizing patient flow.
4. Arranged follow-up testing based on inpatient stays, ensuring continuity of care.
5. Requested medical records from other facilities for physician review, maintaining compliance.
6. Scheduled follow-up appointments as needed, enhancing patient satisfaction.
7. Verified completion of required follow-up tests before patient visits, ensuring thorough care.

Experience

5-7 Years

Level

Executive

Education

AAS-MOA

Description :

1. Coordinated with healthcare providers to ensure accurate patient documentation and timely release of medical records.
2. Managed patient inquiries and appointment scheduling, enhancing overall patient satisfaction.
3. Maintained compliance with HIPAA regulations while handling sensitive patient information.
4. Processed insurance claims and verified patient eligibility, ensuring timely reimbursements.
5. Assisted in the preparation of medical reports and documentation for physician review.
6. Trained new staff on office procedures and patient management systems, improving team efficiency.
7. Utilized electronic health record systems to update patient information and track appointments.

Experience

5-7 Years

Level

Executive

Education

AAS-MOA

Description :

1. Managed patient check-in and check-out for clinics with up to 40 patients daily, ensuring smooth operations.
2. Collected copays and balanced daily financial transactions, maintaining accuracy in financial records.
3. Coordinated clinical schedules, rescheduling patients and optimizing appointment slots to enhance productivity.
4. Handled new patient scheduling, verifying insurance information and ensuring compliance with healthcare policies.
5. Processed no-fault auto insurance claims and workers' compensation, ensuring timely patient care.
6. Responded to patient inquiries regarding scheduling, medications, and procedures, providing excellent customer service.
7. Validated insurance details and secured referrals prior to patient visits, streamlining the intake process.

Experience

5-7 Years

Level

Executive

Education

AAS-MOA

Description :

1. Managed patient databases and coordinated appointments for over 600 patients, ensuring timely pre-op and post-op scheduling.
2. Maintained electronic medical records, ensuring accuracy and compliance with healthcare regulations.
3. Conducted quality checks on medical records to verify data integrity and consistency.
4. Addressed provider inquiries with detailed responses, enhancing communication and workflow.
5. Provided exceptional service to patients and families, fostering a welcoming environment.
6. Secured insurance authorizations for specialized tests, expediting patient care.
7. Trained new staff on office procedures and software, improving team efficiency.

Experience

10+ Years

Level

Consultant

Education

AAS-MOA

Description :

1. Provided comprehensive secretarial support to physicians in a fast-paced clinical environment.
2. Managed incoming calls, screened inquiries, and directed messages to appropriate staff.
3. Coordinated physician calendars, scheduling meetings and personal appointments efficiently.
4. Assisted in patient care activities, ensuring smooth operations for medical personnel.
5. Prepared and organized billing correspondence, maintaining accurate financial records.
6. Identified and corrected discrepancies in medical documentation, ensuring compliance.
7. Maintained confidentiality and adhered to HIPAA regulations in all patient interactions.

Experience

10+ Years

Level

Consultant

Education

AAS-MOA

Description :

1. Coordinated scheduling for various medical procedures, including MRIs and surgeries, ensuring optimal patient flow.
2. Managed electronic medical records, ensuring timely communication with healthcare providers and patients.
3. Reviewed and updated patient demographics, maintaining accurate and confidential records.
4. Ensured compliance with healthcare regulations by verifying insurance and processing referrals.
5. Performed administrative duties, including filing, photocopying, and faxing, to support clinical operations.
6. Maintained proficiency in medical software, enhancing data management and retrieval processes.
7. Handled billing and coding for insurance claims, improving revenue cycle efficiency.

Experience

10+ Years

Level

Consultant

Education

AAS-MOA

Description :

1. Managed patient records and ensured confidentiality while maintaining compliance with HIPAA regulations.
2. Scheduled and coordinated appointments, optimizing physician availability and patient flow.
3. Prepared and processed medical documents, including reports and insurance claims, ensuring accuracy.
4. Explained insurance benefits and payment policies to patients, enhancing their understanding.
5. Triaged incoming calls, addressing patient inquiries and directing them to appropriate departments.
6. Created and maintained spreadsheets for tracking patient appointments and follow-ups.
7. Collaborated with healthcare providers to ensure timely communication regarding patient care.

Experience

0-2 Years

Level

Junior

Education

AAS-MOA

Description :

1. Performed clerical duties including answering phones, checking patients in and out, and collecting copayments.
2. Scheduled patient appointments and coordinated surgeries across multiple hospitals.
3. Managed physician's calendar, including office hours and surgery schedules.
4. Verified medical eligibility and benefits for patients prior to visits and procedures.
5. Participated in the new hire process, including interviews and training development.
6. Developed new office procedures to streamline daily operations and improve efficiency.
7. Scheduled and confirmed diagnostic appointments, surgeries, and consultations.

Experience

7-10 Years

Level

Senior

Education

AAS-MOA

Description :

1. Managed all medical record requests, ensuring timely retrieval from both paper and electronic systems.
2. Maintained confidentiality and accuracy of patient data, facilitating secure document handling.
3. Processed patient payments via cash, check, and credit card, issuing receipts promptly.
4. Efficiently operated a multi-line phone system, providing excellent customer service to patients.
5. Verified patient eligibility and claims status with insurance providers, ensuring accurate billing.
6. Kept current with coding requirements through ongoing education and certification renewal.
7. Prepared patient charts, pre-admission forms, and consent documents as needed.

Experience

10+ Years

Level

Consultant

Education

AAS-MOA

Description :

1. Managed incoming calls, recorded messages, and communicated effectively with medical staff and patients.
2. Maintained accurate filing of patient treatment and billing records, ensuring easy access to information.
3. Coordinated appointment scheduling for multiple therapists, verifying insurance benefits prior to evaluations.
4. Verified Medicaid eligibility for clients, ensuring compliance with insurance requirements.
5. Protected patient confidentiality by adhering to HIPAA regulations and safeguarding medical records.
6. Entered patient demographics and managed billing processes, enhancing overall office efficiency.
7. Maintained cleanliness and organization of the front desk and waiting areas, creating a welcoming environment.

Experience

2-5 Years

Level

Junior

Education

AAS-MOA