A Merchandise Manager is tasked with the duty of controlling, sourcing, purchasing and delivering products in a retail environment. While the job description varies based on the size of the company, some activities are common and are listed on the Merchandise Manager Resume as – developing and maintaining cordial relationship with vendors, negotiating products and shipping prices, evaluating new vendors, developing and implementing visual merchandising strategies, tracking employer’s inventory supply, training employees, analyzing sales trends and adjusting product offering as per the trends.
As this is a management position, hiring companies want these skills– visual merchandising skills, strong negotiation and communication skills, the ability to analyze and interpret sales trends and a solid grasp over principles of marketing and business. Employers want their candidates to have a Bachelor’s degree in business merchandising or management.
Summary : Customer service professional dedicated to effective team management and customer satisfaction. Ambitious Customer Service Manager experienced with managing complex projects and driving productivity improvement. Exceptional customer care professional who addresses inquiries and resolves problems as they arise.
Skills : Microsoft Office.
Description :
Led merchandise selection, pricing, planning and marketing.
Answered customer questions regarding store merchandise, department information and pricing.
Organized store merchandise racks by size, style and color.
Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
Ran markdown reports, managed store replenishment and analyzed buying reports.
Established strong vendor relationships to maintain and support the business.
Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
Experience
7-10 Years
Level
Management
Education
Associate Of Arts
Visual Merchandise Manager Resume
Objective : Successful Retail and Merchandising Professional with over five years experience in the fashion industry. Ability to produce results in a fast paced environment. Extensive knowledge of management, customer service and marketing.
Maximizing sales and revenue by overseeing all merchandise and visual presentation.
Supervising the processing area to ensure production quantity, quality, and pricing goals are met.
Proactively direct and implement safety procedures that effectively control all accidents.
Help production with customer donations, moving furniture from donation area to sales floor and sales floor to customer vehicles.
Sorting donations, pricing donations according to guidelines coordinate multiple projects simultaneously, prioritize, problem solve, coaching, build a strong team, Handle sensitive and confidential information appropriately, interact with diverse population, and provide excellent customer service.
Provide leadership and direction to associates as appropriate.
Increased customer satisfaction in our facility.
Experience
0-2 Years
Level
Entry Level
Education
Master of Science
Service & Merchandise Manager Resume
Summary : Strong planning and allocation background in footwear, apparel, and accessories. Over ten years of expertise in creating strategic merchandise plans that support financial, product, and marketing objectives of the company. A successful four year history of directing and motivating direct reports to achieve optimum performance levels.
Skills : Planning Manager, Managing Open To Buy, Bottoms Up And Top Down Plans, Intense Analysis Of Risks And Opportunities By Class, Challenging, And Influencing Merchants., Strategic Weekly Markdowns In Season To Mitigate Risk.
Description :
Managed $75 million Branded and Private Label Apparel business in 365 FootAction stores.
Planned and forecasted sales, inventories, promotions, and markdowns in Market Max.
Partnered with Buyer and Head Merchandiser to create optimum assortments by location to maximize profit opportunities utilizing available space.
Proactively managed open to buy to ensure departments achieved sales and inventory goals, gross margin, and turn.
Continuously reacted and forecasted changes to original sales and inventory plan based on current and future market trends that resulted in optimized inventory levels and maximized gross margin.
Developed and implemented allocation strategies to maximize inventory.
Trained, motivated and developed team of merchandisers to ensure effective performance and growth.
Partnered with Head Merchandiser to ensure correct sizes were bought and distributed to stores based on historical and current selling patterns by size.
Experience
10+ Years
Level
Senior
Education
Business Administration
General Merchandise Manager Resume
Objective : Dedicated person who is always looking to better myself. I'm driven to work hard and face challenges head on. My experience in all aspects of purchasing, management and merchandising will allow me to be an asset to any company.
Skills : Microsoft Office, Sales And Marketing, Education And Training, Learning Strategies, Instructor, Monitoring, Time Management, Judgement And Decision, Competitive Analysis, Social Perceptiveness.
Description :
Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment, machinery, and supplies.
Interview and hire staff, and oversee staff training.
Prepare and process requisitions and purchase orders for supplies and equipment.
Maintain records of goods ordered and received.
Use computers for various applications, such as database management or word processing.
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Merchandise Manager/Sales Resume
Objective : Retail Merchandise Manager who is highly energetic, outgoing and detail-oriented. Established and maintained proper high traffic displays, resulting in increased sales.
Skills : Achievement Analytical business Development business.
Description :
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries Completed weekly schedules according to payroll policies.
Trained staff to deliver outstanding customer service.
Contributed to merchandising ideas at team sale meetings.
Designed displays to make the store experience interactive and engaging.
Displayed the appropriate signage for products and sales promotions.
Arranged items in favorable positions and areas of the store for optimal sales.
Experience
0-2 Years
Level
Entry Level
Education
Ged
Inventory Merchandise Manager Resume
Objective : Applicable skills and management experience from nearly nine years in the retail industry. Proven strengths in exceeding customer needs, managing and collaborating with individuals and teams, hiring, coaching employees, and community business relations development.
Skills : Microsoft Office Suite, Microsoft Sharepoint, Project Management, Project Management, Written Communication, Internal Communications, Leadership, Communications, Communications.
Description :
Monitored past and current sales versus current stock on store-managed product to determine appropriate stock levels.
Monitored various media outlets to support customer demand of product.
Aided In the training and continuing development of booksellers to ensure that customer needs were consistently met across the staff.
Identified and addressed weaknesses and/or strengths and provided constructive feedback to facilitate improvement and growth.
Guaranteed that company messages, objectives and standards were met through constant, effective communication between all levels of store and corporate staffs.
Set clear, obtainable goals to motivate staff members during shifts to promote personal accountability while increasing sales.
Identified customer needs to make recommendations and provide superior customer service, fostering brand loyalty, both for the Trade and Digital markets.
Executed merchandising and operational tasks set by the project management system.
Experience
0-2 Years
Level
Entry Level
Education
B.A. In Psychology
Merchandise Manager II Resume
Objective : Desires a position in a academic setting. Dynamic instructor with demonstrated capabilities in research. Committed to academic advancement. Educator committed to dynamic instruction that fosters student development. I'm driven to educate others and promote organization and individual productivity through the continued use of technology. .
Completed and mailed bills, contracts, policies, invoices and checks.
Managed business finances, including paying vendors and suppliers for products services rendered.
Prospected to obtain new accounts while maintaining relationships with existing accounts.
Monitored income expense sheets to track and adjust expenses.
Solicited and developed new business accounts by cold calling and networking.
Built relationships with customers and the community to promote long term business growth.
Met existing customers to review current services and expand sales opportunities.
Kept detailed records of daily activities through online customer database.
Experience
2-5 Years
Level
Junior
Education
BS In Business
Merchandise Manager III Resume
Summary : Highly effective Recruiter who promotes positive and productive environments. Remains calm and collected in high stress environments.
Skills : Outlook, Microsoft Office, Microsoft Word, Customer Service, Inventory Management, Loss Prevention, Training And Development, Money Management, Multi-Tasking, Sales, Sales, P&L Management, Marketing, Operations, Business Analysis, Performance Management, Merchandising, Talent Acquisition.
Description :
Answered customer questions regarding store merchandise, department information and pricing.
Organized store merchandise racks by size, style and color.
Led merchandise selection, pricing, planning and marketing.
Ran markdown reports, managed store replenishment and analyzed buying reports.
Created visual marketing and styled window displays.
Negotiated prices, discount terms and all transportation arrangements for merchandise.
Assembled promotional displays, including quarter and full-size point of purchase displays.
Conferred with store managers to obtain information about customer needs and preferences.
Experience
7-10 Years
Level
Management
Education
MBA In Human Resources
Merchandise Manager I Resume
Summary : A dedicated and hardworking retail sales manager with progressive experience in sales analysis and growth, visual merchandising, inventory management, store openings, customer service, staff recruitment, development, and leadership. Leverages experience at broad-based retail organizations to gain understanding of other complex industries. A forward-thinking multitasker who consistently meets goals, demonstrating an ability to achieve maximum effectiveness while maintaining high standards.
Skills : Retail Management, Management.
Description :
Led cross-functional team for multiple departments.
Drove seasonal business strategies to meet or exceed financial goals and customer expectations.
Managed and developed merchandising team, encouraged customer-focused and team-oriented work.
Prioritized tasks to support company strategies and meet financial targets.
Partnered with cross-functional team members to develop key department concepts, key items, promotional rankings, and store assortments.
Approved ranking of all categories within department, based on historical and current product performance, as well as current marketplace information.
Identified business opportunities and risks in-season by analyzing sales performance and gathering marketplace data.
Adjusted future department strategies in-season as needed.
Experience
10+ Years
Level
Senior
Education
Mid
Merchandise Manager/Buyer Resume
Summary : An effective leader with integrity, skilled in enlisting the support of all team members in aligning with project and organizational goals. Strong meeting planning and facilitation skills; able to communicate effectively with all organizational levels, build relationships of trust and enlist the participation of team members.
Skills : Microsoft Office, Powerpoint, Casting Software, QuickBooks, SmartSheet, Mac and PC, Shotgun, DOT Rules and regulations.
Description :
Prepared sales and inventory reports for management and budget departments.
Coordinated sales promotion activities and prepared merchandise displays and advertising copy Assisted sales staff in completing complicated and difficult sales.
Kept records pertaining to purchases, sales, and requisitions.
Formulated pricing policies on merchandise according to requirements for profitability of store operations.
Inventoried stock and reorders when inventories drop to specified level.
Examined merchandise to ensure that it is correctly priced, displays and functions as advertised.
Listened to and resolved customer complaints regarding service, product, and personnel.
Recommended, selected, and obtained merchandise based on customer needs and desires.
Experience
7-10 Years
Level
Consultant
Education
Master of Science
Divisional Merchandise Manager Resume
Objective : To obtain a long term position in an environment where I can learn new skills and start a new career. I excel at customer service and multitasking due to being a quick learner and I am always welcome to new opportunities to improve my professional skills.
Skills : Microsoft Office - Outlook, Excel, Word And Power Point, Lean Basics, Oracle, SAP.
Description :
Sourced and developed many products from commodity type items to specialty items that were specifically engineered to help teachers in the classroom.
Responsible for the life cycle of an item from the creation of inventory to product disposition.
Negotiated suppler contracts for 275 suppliers on an annual basis and maintained all vendor performance and disputes.
Negotiated costs for 5,000 items on an annual basis.
Merchandised all products to increase sales in all advertised materials including catalogs and the web.
Provided support for all upper-level management and directed support staff with daily tasks.
Key Successes: Successfully hit sales revenue two years in a row in a declining school market.
Experience
2-5 Years
Level
Executive
Education
Business Administration
Merchandise Manager Resume
Objective : Accomplished sales management professional with extensive customer service experience. Strong interpersonal skills with instilling motivation and promoting teamwork. Well-versed in leading staff training and mentoring. Innovative problem solver. Able to communicate effectively with diverse groups of people, utilizing various forms of communication.
Skills : Microsoft Office, Excel, Word, Outlook, Organizational Skills.
Description :
Provide member service by greeting and assisting customers, and responding to member inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for members.
Instruct staff on how to handle difficult and complicated sales.
Monitor sales activities to ensure that members receive satisfactory service and quality.
Plan and prepare work schedules and keep records of employees' work schedules and attendance.
Establish and implement policies, goals, objectives, and procedures for their area.
Inventory stock and reorder when inventory drops to a specified level.
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