A Mortgage Branch Manager is responsible for the daily operations of the mortgage providers, banks, and credit unions. The job duties are described on the Mortgage Branch Manager Resume as – managing all aspects of the branch, including overseeing the compliance, underwriting operations, sales, and processing teams, representing and promoting the company brand, building, and ensuring sales goals are met. Other duties include – hiring and training all branch personnel including mortgage loan officers, and processing teams; leading and training and motivating employees to achieve sales goals; marketing and promoting the company with business partners, monitoring loan quality to ensure it is in alignment with company policies, and procedures, and meeting and exceeding sales management goals.
Essential abilities for the post include the following – experience in the banking or mortgage industry, experience in a supervisory role in customer service, human resources, operations, and business development; knowledge of FHA, VA, USDA and conventional residential mortgage loan products, and regulations, and strong industry knowledge and advanced technical computer skills. Employers select resumes displaying a degree in sales management or banking.
Headline : Employment objective is to obtain an Administrative or Clerical Support position by transitioning from the Mortgage industry into a different professional field. The ideal position would allow me to utilize my extensive skills and past work experience in administrative support, client relations, financial services and sales, in an Administrative or Clerical position.
Skills : Microsoft Suites, Windows OS, Certified Notary Public.
Description :
Oversaw team of Mortgage Loan Officers and Processors selling and originate Residential/Commercial mortgage services and Broker loans.
Managed and implemented marketing strategies and activities.
Solicited leads from Internet, Attorneys, CPAs, and Realtors.
Had daily communication with Banks and Investors.
Hired, trained and motivated staff members.
Consulted with clients seeking to refinance or purchase property to help customers determine the best loan products and its benefits for their budget.
Provided expert consultation and aggressively sell mortgage products.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Mortgage Branch Manager Resume
Headline : Motivated professional with extensive experience in Sales, Marketing, Mortgage Origination, and Business, Management. Focused, visionary, who also pays close attention to detail having the ability to operate efficiently and precisely. Cares about people. Profit driven.
Skills : 10 Key Touch, Computer Skills.
Description :
Prepared ongoing training to enhance their knowledge in the production of mortgages before they submit a client application to the processing department for approval of a loan.
Ordered title on the property and review the report, deed, and schedules for any liens that may have an effect on the property.
Developed sales tools and collateral.
Briefed press and analysts at quarterly sales meetings.
Acted as a leader within the company.
Monitored, measured, and reported on program performance and outcomes within the area of responsibility to senior-level executives.
Ensured that monthly audits are performed to evaluate program operations within all area offices for compliance with the Quality Control Plan and contract requirements. Ensures that corrective action plans are implemented in a timely manner when necessary.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Mortgage Branch Manager Resume
Headline : Highly qualified Mortgage Branch Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Interpersonal Skills, Quality Control.
Description :
Included overseeing the production of four loan officers, and three processors.
Prepared ongoing training to enhance their knowledge in production of mortgages before they submit a client application to the processing department for approval of a loan.
Consisted of but not limited to: quality control and compliance of the processing department; this included assuring all applications, credit reports, employment, income, and verification and were processed thoroughly through one of the Conventional, FHA, DU or LP to determine the best suited lender/investor for our clients according to their financial need.
Investigated multiple banks and/or investors to ensure that our company secures the best rate and terms possible for our client.
Selected the best bank/investor per their faxed pre-approval, I make sure that the loan is compliant and packaged according to investor guidelines before the processing department sends the loan out.
Ensured that appointments are scheduled and kept with the borrower for appraisers to evaluate the value of their home.
Ordered title on the property and review the report, deed, and schedules for any liens that may have an effect on the property; I also confirmed social security numbers on all borrowers against the property searches of the title.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Mortgage Branch Manager Resume
Objective : To obtain a position in either administration or management where I am able to utilize my combined education and experience in business management and administration. I love training others, able to work alone or in groups.
Ran a franchise/net branch of Freedom Mortgage Corporation for 3 years, and then Gateway Funding for 2 years.
Ran the businesses as my own, responsible for all costs associated with the business, including rent, payroll, and all other expenses.
Managed a staff of 4 Loan Officers and oversee day to day branch operations to ensure the achievement of sales goals on a monthly basis.
Originated and developed business to close on my own, and pass along to my loan officers.
Generated new business through cold calling pre-qualified leads, and networking with local realtors.
Responsible for helping to lead clients through entire loan process from the initial sale to mortgage closing while ensuring that federal consumer loan policies and guidelines are strictly adhered to.
Worked closely with Underwriting, and Title Attorneys to make sure that loans were closed in an efficient manner.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Science
Mortgage Branch Manager Resume
Summary : Over 15 years of successful experience in business management, IT, military background and is a social agent of change. He is a dynamic goal oriented professional with a multidisciplinary approach to business with high moral standards and strong work ethics.
Skills : Ms. Project, Ms. Office Suite, Excel, Powerpoint, Word, Operations Management, Project Planning, Matrix Management, Matrix Management, Sales And Marketing, Sales And Marketing, Cost Estimating, Business Development, Change Management, Supply Chain Management.
Description :
Developed sales and marketing strategies.
Responsible for the development, training, and implementation of strategic sales and marketing goals for local sales teams within the financial industry.
Coordinated with the marketing department to create advertising materials that emphasized brand recognition and product offerings.
Established sales goals that staff members are expected to accomplish, then supervised and mentored them to be successful.
Reported sales results to senior officials on a regular basis (monthly).
Ensured accounting and reporting are done properly and established branch procedures and policies.
Possessed an understanding of the financial realities of the business and know how to operate within a budget.
Experience
10+ Years
Level
Senior
Education
BBA In Business Administration
Mortgage Branch Manager Resume
Headline : A very skilled salesperson who has been trained by some of the top companies in the world. I am looking for an opportunity to showcase my skills, hard work, and my determination to be the best.
Assigned responsibility for investigating and verifying financial status and reputation of prospective customers applying for credit.
Recorded data on the status of loans, including a number of new applications and loans approved, canceled, and denied, using the computer.
Supervised 11 employees, scheduled work hours, resolved conflicts, determined salaries.
Managed 7 salespeople, 1 underwriter, 2 processors, and 1 receptionist.
Furnished office, bought all computer and supplies, negotiated a lease.
Processed FHA, conforming and non--conforming first and second mortgages while handling debt consolidations, refinancing, and other financial.
Prepared a post-closing audit package which included a detailed list of signed documents of the closing package from the bank/investors and the borrower.
Experience
5-7 Years
Level
Executive
Education
Business Management
Mortgage Branch Manager Resume
Summary : A very motivated, personable, tactful business professional with a talent for quickly mastering technology. I am bilingual in English and Spanish. I am flexible, versatile, and able to maintain a sense of humor under pressure; moreover, I work well in fast-paced environments. I am poised and competent with demonstrated ability to easily transcend cultural differences. I thrive in deadline-driven environments and bear excellent team-building skills.
Skills : Several Computer Programs.
Description :
Developed and maintained successful relationships with business referral sources.
Communicated with and advised clients and partners during various stages of the loan process.
Provided underwriting with complete and accurate loan applications.
Ensured exceptional client experience by overseeing loan process from origination through closing.
Utilized training materials, reference tools, and other resources to provide accurate up-to-date loan program/policy information to clients and partners.
Trained Realtors in understanding the mortgage process Educating prospective customers in the loan process Complying with the CFCB, Dodd-Frank, TILA, and RESPA regulations.
Hired subcontractors & supervised all maintenance and renovations on 20 properties monthly Prepared and processed mortgage and loan applications.
Experience
10+ Years
Level
Senior
Education
Associates In Licenses
Mortgage Branch Manager Resume
Headline : An excellent record of cold calls and appointments with Consumers and B2B. Work well with little to no supervision because I set my own goals and work hard to meet or exceed them. (I tend to set very high goals).
Skills : Manging Skills, Mortgage Manager, MS Office.
Description :
Recruited, Hired, and Trained Loan Officers.
Managed & Coached Loan Officers to ensure high Company Standards and Compliance with all Laws and Regulations.
Developed advertising and marketing strategies.
Established meetings to motivate and educate Loan Officers with new lending programs.
Set up and maintained a computer network system to increase efficiency for the entire office.
Increased profitability for the company by 100% within 1 month and maintained that as our office minimum goal.
Delivered a monthly revenue forecast.
Experience
5-7 Years
Level
Executive
Education
Bachelors
Mortgage Branch Manager Resume
Summary : Experience in change management, achieving business growth, and contributing to the business-friendly technological implementation and successful rollout of operational improvements across multiple business units. Strong knowledge of business process improvements and team management.
Skills : Operational Skills, Management Skills, Time Management, Team Work.
Description :
Coordinated weekly meetings for 10-25 people at a time which involved calendaring, space reservation, and arranging the catering.
Updated, tracked, and monitored account status, execute letters and notices, and generate monthly reports Assured quality customer service phone calls Communicated with internal and external clients in both English and Spanish.
Worked closely with Broker and co- Agents to determine project marketing needs and formulate effective solutions.
Managed branch office with direct supervision of 14 team members.
Submitted loans through automated underwriting programs like DU/LP upon validation.
Processed and closed loan packages in a timely and accurate manner.
Successful as a self-employed branch manager for Allstate Mortgage in Jacksonville, FL.
Experience
10+ Years
Level
Senior
Education
Business Accounting
Mortgage Branch Manager Resume
Summary : Dedicated professional with several years of managerial and customer service experience. Strong work ethics with experience in marketing and customer relations. Time management skills with the ability to manage multiple tasks. Great organizational, communication, and problem-solving skills. Strong computer proficiencies in MS Word, Citrix, SAP, PowerPoint & MS Excel.
Skills : Problem Solving Skills, MS Office, Training Skills.
Description :
GA Responsible for the opening of the new office, Finding a prime location for a new office, negotiating a short-term lease with the landlord, negotiating and locating a company for data and telephone wiring for Internet at the new office, finding and negotiating furniture for the office.
Recruited and hired staff with experience, evaluate, and determine guarantees for newly hired.
Joined and attend Affiliate organization.
Maintained profitable P&L, Lead employees and branches to drive the achievement of sales, administrative, operational, and audit goals, and standards.
Instituted a branch-wide focus on customer relationships by continuously coaching staff on relationship development, consultative sales, and community outreach strategies.
Evaluated, reviewed, and approved unusual and complex individual consumer loan requests to meet industry guidelines.
Examined mortgage transactions to ensure accuracy and completeness for compliance regulations.
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