A Mortgage Counselor is an independent consultant who works with borrowers in obtaining loans. The job duties associated with this role are listed on the Mortgage Counselor Resume as – assisting people and businesses in getting loan amount; acting on the behalf of potential borrowers to get the best loan, developing relationships with real estate agents; recommending mortgage loans for clients; collecting personal information; assessing the borrower’s credit and financial history; explaining the loan process to the applicants; using underwriting software to determine the borrowing and payback amount, and completing mortgage loan processes.
Those working at this capacity should denote the following skills on their resumes – a wide range of global economies, updated knowledge in the field of loan counseling; rich expertise in loan counseling; the ability to guide loan applicants; ability to determine the best type of loan for clients; proficiency in using relevant software. Becoming Mortgage Counselor requires only a high school diploma or GED and a license.
Objective : Responsible for Communicating all information required by operating crew as well collaborate in maximizing load capacity with them, Dispatching all messages as required during pre and post flight.
Skills : Life And Health, Property And Casualty, Sales Force, NetX360, Albridge, SmartOffice.
Description :
Provided the best solution for at-risk homeowners by restructuring their mortgages to make them permanently affordable.
Calculated income, prepares budgets, interviews potential clients and handles traditional loss mitigation workouts.
Handled potential and existing customers' inquiries, activated equipment, and provided technical assistance where needed.
Monitored the status of an existing order followed up with a customer until all questions were answered or an issue is resolved.
Helped people decide what types of products or services would best suit their needs, made changes or updates to a customer's profile or account information.
Made calls to debtors on past due accounts; helped debtors maintained a solid credit history through education on account management.
Collected and reconciled debt via payment arrangements and settlements.
Experience
2-5 Years
Level
Junior
Education
GED
Mortgage Counselor Resume
Objective : Seeking a Mortgage Counselor position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Microsoft Office, Sales, Marketing.
Description :
Reviewed loan applications of probable.
Submitted files to loan companies, managed files ..updating financial information til closing date.
Mortgage counseled classes over a 6 week period to new homeowners teaching: budgeting,credit counseling, how to become new home owners.
Able to servi e the families of medium income median with safe and affordable housi g as well.
Successfully got our office approved for a new type of morCredit mortgage loan financing and within 3-6 months had the program up and running with 5 new families approved.
Developed community incolved fund raisers events and participated in such, used co ti,uous office skills, customer service and worki,g with public and private families.
Monitored accounts as well as posted payment to our computer base, or recommended other payment methods that were more conducive to debtor.
Experience
2-5 Years
Level
Executive
Education
G.E.D
Mortgage Counselor Resume
Objective : Mortgage Counselor professional with diverse management and technical skills. Experience encompasses finance, mortgage banking, call center operations, materials procurement, distribution, and logistics. Additional background in litigation, claims processing, executive recruitment, corporate training, and management of sales and.
Skills : Microsoft Office, Management Skills, Multitaking.
Description :
Assessed clients' overall financial situation by reviewing income, assets, debts, expenses, credit reports, or other financial information.
Created debt management plans, spending plans, or budgets to assist clients to meet financial goals.
Interview clients by telephone or in person to gather financial information.
Explained general financial topics to clients, such as credit report ratings, bankruptcy laws, consumer protection laws, wage attachments, or collection actions.
Advised clients on housing matters, such as housing rental, homeownership, mortgage delinquency, or foreclosure prevention.
Negotiated with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions, time extensions, or to set up payment plans.
Created action plans to assist clients in obtaining permanent housing via rent or mortgage programs.
Experience
2-5 Years
Level
Executive
Education
MS
Mortgage Counselor Resume
Objective : Responsible for Performing financial interviews, create payment plans, and discuss loss mitigation options with homeowners, in a call center environment, Using an advanced telephony system.
Skills : Customer Service, Retail, Microsoft Word, Banking, Social Media, Peer Leader, General Office.
Description :
Provided outstanding customer service and counsel customers to help prevent them from entering into foreclosure status.
Handled Inbound and Outbound calls from customers.
Counseled customers on what program works best for their Mortgage.
Assisted customers in making their monthly payments.
Reviewed Emails from managers and other departments.
Sent out Modification packets and letters to customers when necessary.
Worked on the dialer.
Experience
2-5 Years
Level
Executive
Education
MS
Mortgage Counselor Resume
Objective : Responsible for Generating insurance verification and precertification reports daily and follow up with case management and insurance verification departments as appropriate.
Skills : Multitasking, Time Management, Prioritization, Detail Oriented, Phone, Active Listening, Intermediate Computer, Excellent Customer Service.
Description :
Guided clients through the entire mortgage process.
Answered any and all questions about acquiring a mortgage.
Verified clients' income, assets, employment, education, and credit history by obtaining the required documentation.
Ordered all necessary documentation to ensure a smooth closing.
Updated customer financials.
Assisted the Foreclosure Department with Foreclosure Summaries.
Conducted research to help clients avoid repossessions or foreclosures or remove levies or wage garnishments.
Experience
2-5 Years
Level
Junior
Education
A.A.S In Addiction Counseling
Mortgage Counselor Resume
Headline : Responsible for Utilizing eligibility systems, on-line websites, or phone calls to determine insurance benefits and precertification requirements, Assisting patients with payment arrangements and in co-ordination with the Medicaid Eligibility Staff assists patients with financial applications.
Skills : PowerPoint, Publisher, Word Adobe Illustrator Various Carrier Client Management And Enrollment Websites Typing, 60 WPM 10-Key.
Description :
Handled incoming and outgoing calls to assist customers who are trying to keep their homes.
Assisted in an application for loan modification of mortgage.
Exceeded target service levels.
In charged of hundreds of customer files to ensure their files are complete for review with underwriting.
Served as the main point of contact during the foreclosure prevention review process.
Underwrote backlog of files to decide applications for assistance for conventional and government-insured loans.
Conferred with customers by telephone to determine reasons for overdue payments Work with customers to help them understand their mortgage terms, review delinquency patterns, and negotiate payment arrangements.
Experience
5-7 Years
Level
Executive
Education
GED
Mortgage Counselor Resume
Headline : Highly qualified Mortgage Counselor with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Microsoft Office, Customer Service, Customer Service, Management, Communication.
Description :
Adhered to all federal and state compliance guidelines relative to retail mortgage lending.
Interviewed an average of 25 mortgage loan applicants per month.
Analyzed applicants' financial status, credit, and property evaluation to determine the feasibility of granting the loan.
Educated customers on a variety of loan products and available credit options.
Executed the loan origination process, including ordering credit reports, appraisals, and preliminary title reports.
Researched insurance information and flood certificates.
Collected on FHA, VA, FNMA, and PMI delinquent mortgage loans.
Experience
5-7 Years
Level
Junior
Education
G.E.D
Mortgage Counselor Resume
Objective : Responsible for Contacting patient employer, if necessary, for verification of employment, premium status, babies being added to policies, Escalating any concerns as needed to Patient Access Manager/Supervisor.
Assisted our clients on inbound/outbound calls by giving the best solutions to customer's situations.
Ability to learn every aspect of the job quickly and being efficient made me a top collector for every month.
Counseled and educated consumers on home buying/loan programs.
Insured consumers had a fundamental knowledge of their financial profile, debt management, budgeting, credit counseling.
Knowledgeable in loan programs with specific emphasis in FHA, VA, and Conventional.
Made on average 125 calls per day as well as handling incoming calls to meet objectives of the department.
Prepared forbearance and pre-sales plans where applicable in resolving delinquencies.
Experience
2-5 Years
Level
Junior
Education
MS
Mortgage Counselor Resume
Objective : Seeking a Mortgage Counselor profession with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Customer Service, Microsoft Office, Multitasking.
Description :
Worked to bring customer accounts to current status by offering different options including repayment or workout plans.
Reviewed documents necessary for a loan modification with borrowers and counseled customers on the loan modification process.
Explained loan information to clients, such as available loan types, eligibility requirements, or loan restrictions.
Documented and maintained all contacts.
Oversaw flight pre-planning, and post-flight, seats, baggage, and cargo utilization.
Liaised with various divisions such as a ramp, cargo, passenger, catering, government agencies, etc. to collate data and to inform them of airlines standards and procedures.
Collected and presented all documentation required by the carrier before flight departure.
Experience
2-5 Years
Level
Executive
Education
MS
Mortgage Counselor Resume
Objective : To obtain a challenging Mortgage Counselor position in the business field in which strong organization and communication skills can be applied which would provide excellent opportunities for career advancement and attain professional growth.
Skills : Multitasking, Customer Service, MS Office.
Description :
Interviews members and conducts needs analysis to assist in suggesting the most appropriate mortgage or home equity products for their specific.
Managed a portfolio of delinquent accounts ranging from 180 days past due and beyond Collected on all delinquent credit card and consumer loan.
Assisting customers going through the foreclosure process giving them options to keep home through modification of loans, short sales, or working out.
Counseled clients on a day to day basis who faced foreclosure.
Scheduled Debt and Budget counseling and appointments for clients in debt.
Handled all 90-day reviews for clients who were eligible for Loan Modifications Assisted with placing clients with HUD-certified Home Retention.
Worked with the local non -profit agency as a counselor.
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