Mortuary Assistant Resume
Objective : As a Mortuary Assistant responsible for assisting with the movement of the deceased and undertaking manual handling procedures as required for preparing them for post-mortem, assisting at post-mortem and PMCT, dignified storage of the deceased, and release to nominated funeral directors.
Skills : Compassion and empathy, Attention to detail, Basic anatomy knowledge
Description :
- Worked flexibly around the needs of the service and availability of pathologists, which included different start or finish times and working across multiple sites.
- Adapted to the unpredictable nature of the workload, including major incidents, disasters, and pandemics.
- Worked out of usual office hours and at weekends as necessary to meet the requirements of the service.
- Kept composed under pressure with a large caseload and demonstrated resilience in an environment that can be distressing.
- Assisted in the preparation and embalming of deceased individuals, ensuring adherence to health and safety regulations.
- Supported funeral directors in arranging and conducting funeral services, including setting up viewing rooms.
- Handled the transportation of deceased individuals to and from the mortuary with respect and dignity.
Experience
0-2 Years
Level
Entry Level
Education
AAS in Mortuary Science
Mortuary Assistant Resume
Objective : As a Mortuary Assistant responsible for assisting Anatomical Pathology Technologist in cases where x-rays are required, such as babies or suspicious deaths. Participating in the requirements for tissue donation as requested through the appropriate organizations.
Skills : Body preparation techniques, Ethical conduct, Infection control
Description :
- Supervised visitors, ensuring safe working practices and adherence to policies, protocols, and procedures.
- Ensured visitors to the mortuary had adequate information to enable them to carry out their duties safely and effectively.
- Cleaned and disinfected all areas of the mortuary according to standard procedure.
- Participated in the procedure for dignified disposal of fetal remains according to Trust Policy.
- Maintained awareness of and adhere to all cleansing and disinfection procedures and protocols.
- Ensured the deceased were handled in a safe manner and according to the Trust's moving and handling policy.
- Responsible for risking assessment before lifting and seeking help where required. Always comply with infection prevention and control procedures.
Experience
2-5 Years
Level
Junior
Education
Certificate in Funeral Service
Mortuary Assistant Resume
Objective : As a Mortuary Assistant responsible for assisting Anatomical Pathology Technologists and Crime Scene Officers in examining, photographing, and fingerprinting the deceased as instructed. To attend the mortuary department in the event of a major incident/mass disaster being declared 1.2 Administration.
Skills : Time management, Communication skills, Grief counseling support
Description :
- Maintained up-to-date records (manual andor computerized) of all activities relating to the movement of the deceased into and out of the mortuary, especially the mortuary registers and all release documentation about the deceased.
- Ensured all appropriate paperwork was completed accurately and promptly according to standard operating procedures.
- Checked that all statutory documentation consent forms, cremation forms, and release forms have been completed correctly, and followed up on any mistakes.
- Ensured all documents about fetal death were completed correctly.
- Maintained awareness of and adhere to all health and safety regulations, guidance, and policies associated with the work of the mortuary.
- Communicated daily with clinical users regarding the organization of paperwork andor regarding required procedures for the transfer of the deceased to the mortuary facility.
- Communicated daily with funeral directors regarding arrangements for the release of the deceased.
Experience
0-2 Years
Level
Fresher
Education
BS in Mortuary Science
Mortuary Assistant Resume
Objective : As a Mortuary Assistant responsible for communicating regularly with relatives of the deceased, requiring the postholder to display empathy, sympathy, and sensitivity. Answering telephone and personal inquiries in a clear, polite, and professional manner, taking messages and referring calls or inquiries as appropriate, always ensuring strict confidentiality in line with Trust policy.
Skills : Respect for confidentiality, Team collaboration, Inventory management
Description :
- Compassionately provided support and advice when receiving and giving highly sensitive information.
- Provided clear verbal updates to members of the multi-disciplinary team relating to postmortem information.
- Received bodiesremains at the morgue for storage and post-mortem examination by weighing the bodyremains and assigning appropriate storage.
- Advised and released bodies to legally entitled individualsagencies and ensured paperwork (Warrants for Postmortem Examination) was for both incoming and outgoing bodiesremains.
- Maintained continuity of evidence and ensured appropriate handling procedures.
- Managed inventory of embalming supplies and other necessary materials for mortuary operations.
- Handled sensitive information with confidentiality and professionalism.
Experience
0-2 Years
Level
Entry Level
Education
AS in Funeral Service
Mortuary Assistant Resume
Objective : As a Mortuary Assistant responsible for attending to inquiries from investigators, medical professionals, and the public and routing media inquiries to appropriate management staff.
Skills : Physical stamina, Administrative skills, Equipment maintenance
Description :
- Communicated with next-of-kin regarding body identification, releasing of bodyremains for disposition to funeral services, and providing various information (obtaining Medical Certificates of Death).
- Appropriately triaged after-hours calls including forwarding calls, if required, to Regional Supervising Coroners and after-hours on-call staff.
- Interacted directly with client families during their time of need and is responsible for creating and maintaining a premier level of client family satisfaction.
- Ensured that the client's families andor other persons entering the office received the information or assistance that they required.
- Assisted the Team in the movement of the casketed deceased and other related items in and out of the visitation area, funeral home chapel, church, or other place of service.
- Ensured that public spaces such as lobby, chapels, restrooms, and receptionrest areas were clean and prepared before, and after, scheduled services.
- Assisted client families in and out of the limousine with special emphasis and attention provided to the handicapped and elderly.
Experience
2-5 Years
Level
Junior
Education
BA in Psychology
Mortuary Assistant Resume
Objective : A Mortuary Assistant plays a crucial role in supporting the funeral home staff by providing compassionate care to grieving families. Responsibilities include preparing the deceased for viewing, assisting with embalming procedures, and maintaining a clean and respectful environment within the mortuary. This position requires a strong attention to detail, as well as the ability to handle sensitive situations with empathy and professionalism. Additionally, Mortuary Assistants may assist in administrative tasks, such as filing paperwork and coordinating with service providers.
Skills : Stress management, Customer service, Adherence to legal guidelines, Compassionate communication
Description :
- Transported the deceased from the hospital, nursing home, residence, prep rooms, or embalming facilities to the mortuary or funeral home, assisted with visitations and funeral services preparations.
- Drive company vehicles, transport flowers to graveside services, and transport decedents for services and to the care center.
- Aided by the Company dress code and any department requests regarding work attire, answered telephones using proper etiquette, and obtained first call and service information from families.
- Maintained a positive working relationship with Company employees, and handled customer changes with willingness, friendliness, and a can-do attitude.
- Documented and maintained accurate records of deceased individuals, including identification and case details.
- Assisted in the dressing and cosmetology of deceased individuals to prepare them for viewings.
- Coordinated with medical examiners and law enforcement for the proper handling of deceased individuals in cases of sudden death.
Experience
0-2 Years
Level
Fresher
Education
Certificate in Grief Counseling
Mortuary Assistant Resume
Objective : In the role of a Mortuary Assistant, individuals are tasked with various duties that ensure the respectful handling of deceased individuals. This includes preparing bodies for funerals, dressing and casketing, and ensuring that all necessary documentation is completed accurately. The position demands a high level of discretion and respect for the deceased and their families. Mortuary Assistants often work closely with funeral directors and other staff to facilitate smooth operations during a difficult time for families.
Skills : Cleaning and sanitation, Basic embalming skills, Cultural sensitivity, Attention to detail
Description :
- Participated in training and skill development opportunities to improve competency and customer service.
- Reported to work on time and maintained standard attendance by company policy.
- Learned to arrange and conduct funeral and memorial ceremonies in a professional, organized, and caring manner consistent with company policies and procedures, learned to negotiate and create acceptable funeral contracts
- Handled contracts, legal documents, and collection of monies or insurance under company policies.
- Ensured client families were informed of special recognition services available for veterans and ensured the delivery of selected recognition services.
- Confirmed authorization to proceed with the service arrangements, and participated in training sessions on best practices for mortuary operations and embalming techniques.
- Ensured compliance with local, state, and federal regulations regarding the handling of human remains, and operated and maintained mortuary equipment, including embalming machines and refrigeration units.
Experience
0-2 Years
Level
Entry Level
Education
AS in Health Sciences
Mortuary Assistant Resume
Objective : Mortuary Assistants are essential members of the funeral service team, providing support in the preparation and care of deceased individuals. Their responsibilities encompass a range of tasks, including washing and dressing the body, setting up for viewings, and assisting with the overall organization of funeral services. This role requires a compassionate demeanor, as Mortuary Assistants frequently interact with grieving families, offering comfort and assistance during their time of loss. Attention to detail and adherence to health regulations are also critical in this position.
Skills : Crisis management, Record keeping, Safety protocols
Description :
- Adhered to all company and regulatory requirements, respectfully cared for the deceased while performing a variety of tasks.
- Performed heavy lifting tasks as required for the care, transport, and final disposition of deceased human bodies.
- Assisted with planning, arranging, and carrying out funerals, and celebrations of life.
- Assisted with the death certificate process from inception to completion.
- Maintained cleanliness and organization of the funeral home.
- Assisted the funeral director in all tasks pertinent to the proper operation of a funeral home.
- Assisted in the arrangement of memorial services and the preparation of necessary documentation.
Experience
0-2 Years
Level
Fresher
Education
BS in Biology
Mortuary Assistant Resume
Objective : As a Mortuary Assistant responsible for preparing for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes or mementos of client families, ensures proper care and storage of any of these items.
Skills : Organizational skills, Punctuality, Understanding of religious practices
Description :
- Prepared documents related to services, cremations, and maintenance, as directed by management.
- Assisted with respectful preparation of remains of the deceased, including dressing and lifting the deceased, or operation of the crematory, as permitted by law and in keeping with company regulations.
- Performed office duties such as answering phones and operating fax machines, computers, multiline phone systems, debit card machines, typewriters, postage meters, and scale and stereovideo systems.
- Responsible for running errands such as floral delivery, and picking up of supplies, and documents.
- Served as an usher and may park cars or perform any transportation requirements.
- Drove Funeral Home vehicles for services and picking up families.
- Assisted with visitations, memorial, and funeral services which may include, visitation and chapel set up, dressing and casketing remains, and delivering family items and flowers.
Experience
2-5 Years
Level
Junior
Education
Diploma in Funeral Directing
Mortuary Assistant Resume
Objective : As a Mortuary Assistant responsible for preparing documents related to services, cremations, and maintenance. Greeting and receiving client families and/or other persons entering the office for information and assistance.
Skills : Computer literacy, Emotional resilience, Professional demeanor
Description :
- Accommodated the needs of the family during a service andor visitation
- Washed and cleaned funeral home vehicles and other client vehicles as required from time to time.
- Assisted in setting up and managing visitations, funeral services, and receptions.
- Greeted families and guests, addressing any immediate needs or concerns, and ensuring a supportive and respectful environment.
- Obtained death certificates and other necessary documentation from local government offices.
- Provided general support to funeral directors and other staff in daily tasks and during services.
- Always maintained a professional presence, ensuring all areas were presentable and prepared.
Experience
2-5 Years
Level
Junior
Education
AAS in Mortuary Science
