A Museum Volunteer works in a variety of museums and helps with various allotted duties. While the job duties vary based on the type and size of the setting, the following are certain core duties listed on the Museum Volunteer Resume – interacting with all visitors in a friendly, and professional manner delivering exemplary customer service, communicating well with visitors, and remaining polite at all times, greeting visitors at the main entrance and giving appropriate direction, stamping visitor’s hands, answering general visitor questions about the museum and exhibits, and assisting with general crowd control.
Employers prefer to hire those possessing the following skills – knowledge of the museum’s settings, the ability to control the crowd, multitasking skills, familiarity with basic information relating to museum reception and administration, and a professional appearance. Formal education is not a must for this post, and a high school diploma or GED with good speaking skills is sufficient.
Summary : Museum Volunteer is Developing and implementing recruitment strategies to assist with rebuilding the docent group to meet the needs of the museum. Building and maintaining relationships with local organizations, groups, and communities throughout Norman, the University, and surrounding areas to promote the docent program.
Skills : Microsoft Office, Adobe Suites, Rhinoceros 3D Architecture Design, Researching.
Description :
Displayed Designer Helped organize and coordinate museum functions.
Worked in teams and solo to lead hands-on activities.
Assisted with parties and special events.
Tour Guided for special groups.
Handled many of the basic upkeep functions of the museum while the curator was busy with the legal paperwork involved in a non-profit museum.
Helped visitors to engage with exhibits.
Restocked exhibits.
Experience
10+ Years
Level
Senior
Education
Master's
Museum Volunteer Resume
Summary : Museum Volunteer is Collaborating with the Director of Learning + Engagement to develop a sustainable structure for incoming docent classes including but not limited to training materials, welcome packets, and scheduling guest speakers. Managing budgets for recruitment events, promotion, and printed materials. Conducting biannual assessment and evaluation of the respective program. Overseeing volunteers for museum special events as needed.
Skills : Microsoft Office, Adobe Suites, Rhinoceros 3D Architecture Design, Researching.
Description :
Scanned and saved employment documents into electronic files, including I-9, acknowledgment forms, training certificates, etc.
Audited and organized files.
Entered and tracked data in Excel spreadsheets.
Performed background check database searches.
Assisted with the creation, distribution, and filing of employee correspondence, including memos, offer and exit letters, pay rate increase letters, etc.
Helped with general visitor questions about the area.
Answered questions regarding the museum and exhibits Aided in gift shop sales and questions.
Experience
7-10 Years
Level
Management
Education
Associate Of Science
Museum Volunteer Resume
Summary : Museum Volunteer with 8 years of experience in Greeting and welcoming visitors and groups, answering questions and informing them of Fleet rules, as required. Checking for appropriate tickets and membership cards. Directing visitors to galleries and other key points of interest. Assisting with opening and closing procedures. Monitoring theater shows and galleries.
Skills : Planning, Directing Visitors.
Description :
Engaged with others in a collaborative and inclusive manner, supporting diversity, accessibility, and equity with program audiences, colleagues, and Museum guests.
Regularly showed support of GCV&M values of Authenticity, Collaboration, Exploration, Inclusivity, Stewardship, and Responsibility in all actions and communications.
Represented self and the Museum courteously, accurately, and professionally.
Complied with all GCV&M staff expectations within the home department and included in the Staff Handbook and Safety Manual.
Worked effectively both independently and as part of a team.
Maintained confidentiality when handling sensitive information.
Worked knowledge of Microsoft Word, Excel and Outlook.
Experience
7-10 Years
Level
Management
Education
Associate Of Science
Museum Volunteer Resume
Summary : Museum Volunteer is Staying knowledgeable of current exhibitions, theater shows and events. Knowledged of safety and emergency procedures. Offering general information about the Fleet, Balboa Park and San Diego.
Skills : Emergency Assistant, Information Management.
Description :
Researched and implemented best practices in volunteer management.
Worked with Marketing and Press Director and the Visitor Services Director to advertise and organize public programs, and to seek new volunteers.
Served as customer service representative on schedule determined by Visitor Services Director. Duties include serving as a cashier, greeting customers, assisting with shop inventory, and performing various duties on the museum floor such as introducing films in the auditorium.
Maintained files pertaining to the volunteer program and public programs.
Coordinated volunteer needs with departments.
Maintained communications with volunteers.
Acted as liaison between volunteers and staff.
Experience
7-10 Years
Level
Management
Education
MS
Museum Volunteer Resume
Headline : Museum Volunteer is Maintaining, organizing, filing, inventory, and describing collections. Assisting with the rehousing of incoming and unprocessed collections. Cataloguing & indexing writing physical descriptions, condition reporting, housing & storing objects. Regularly communicating with supervisor on the status of tasks and projects.
Skills : Reporting, Storing.
Description :
Assisted with the training of volunteers for the DOE Bus Tours, and coordinates scheduling of volunteers for the tours with the Visitor Services Director who manages the reservations for the Bus Tours.
Organized and implemented public programs, both in-person and online.
Served as customer service representative, including cashier duties and other duties on museum floor.
Prepared materials and prototypes for experiments and activities.
Assisted museum educators and instructors with classroom duties and tasks.
Supported delivery and implementation of youth programs such as camps, classes and workshops.
Effectively worked with museum staff, and other volunteers to deliver programs to a diverse audience during special events or other specialized program needs.
Experience
5-7 Years
Level
Executive
Education
MS
Museum Volunteer Resume
Objective : Museum Volunteer is Welcoming and greeting visitors at the tour desk in the visitor center, Providing information and directions & Distributing tickets for docent-led mansion and garden tours. Explaining and assisting in the operation of Hillwoods immersive audio mobile app, and when available, the audio tour equipment.
Skills : Tour Equipment, Directing Skills.
Description :
Organized and supported the day-to-day activities of the Teaching Volunteers in Museum Halls and Classrooms.
Conducted and reported on Teaching Volunteer observations.
Coordinated and documented the use of teaching carts and objects.
Oversaw Teaching Volunteer shift and training sign-up.
Assisted with developing facilitation guides for Teaching Volunteer use.
Tracked and reported Teaching Volunteer statistics.
Assisted with special events for school groups.
Experience
2-5 Years
Level
Executive
Education
MS
Museum Volunteer Resume
Objective : Museum Volunteer is Answering Hillwood-related and general questions. Mansion on-station service (approximately 50% of your time), Providing directions to visitors,
Answering specific questions about the mansion and objects in the collection,
Reviewing audio tour use. Assisting security with the mansion coat room, when open.
Skills : Coat Room, Security Planner.
Description :
Reached out to teachers to organize school field trips.
Purchased and coordinated supplies.
Attended and participated in team meetings and other meetings as determined.
Coordinated and facilitated Teaching Volunteer trainings.
Assisted with interviewing and onboarding new volunteers.
Assisted with the Teaching Volunteers’ online learning management system.
Consulted with the National Center for Science Literacy, Education and Technology on resources for teachers and students related to science-focused Museum Halls.
Experience
2-5 Years
Level
Executive
Education
MS
Museum Volunteer Resume
Objective : Museum Volunteer is Monitoring and assisting players throughout the entire experience. Aiding players in dressing in their haptic suits and VR headsets. Assisting with preparation and distribution of sensory elements; this will include food
& Facilitating the collection of tickets and movement of visitors for the docent-led tours.
Skills : Volunteer Planner, Monitoring.
Description :
Enabled an environment in which volunteers are valued and appreciated and broadly accessible roles in which volunteers can be successful while helping fulfill Museum initiatives.
Applied the NHMLAC approach to volunteer engagement across all volunteer opportunities and experiences.
Collaborated with all Museum departments to design volunteer roles for interpretive, behind-the-scenes, remote, and special programming support.
Supported supervisory oversight of volunteers by tracking participation, helping to create frameworks for volunteer growth and development, and participating in disciplinary processes.
Facilitated regular volunteer orientation sessions and interpretive trainings (may be virtual or in-person). Collaborate on the implementation of a unified training and coaching approach, including developing training materials, tools, and techniques.
Scheduled, tracked volunteer data, maintenance of Logistics online database and all volunteer files, volunteer service reporting, and co-creation of departmental policies and procedures.
Coordinated the annual Volunteer Recognition Night event and other appreciation efforts.
Experience
2-5 Years
Level
Executive
Education
MS
Museum Volunteer Resume
Objective : As a Museum Volunteer is Greeting and assisting customers on the sales floor primarily in the Main Shop, but during busy times could be posted in the Taylor Hall Shop as well. Assisting customers with the selection of gifts, jewelry, textiles, childrens gifts and books, books, art supplies and other merchandise. Assisting customers in the dressing room and with merchandise in the area of the dressing room.
Skills : Room Planner, Merchandise Assistant.
Description :
Maintained a weekly onsite presence at both NHM and the LBTP.
Regularly managed volunteer teams in support of onsite evening and weekend events, as needed.
Experienced coordinating or managing staff or teams.
Experienced working with or managing volunteers, or in social services.
Experienced in project management and program development.
Experienced with and openness to working with a wide variety of people.
Listened compassionately, facilitate, and engage in collegial relationships across departments and with outside partnerships.
Recruited, hired, trained and developed volunteers to become museum ambassadors, Docents, event support staff, interns, and outreach ambassadors.
Experience
2-5 Years
Level
Executive
Education
GED
Museum Volunteer Resume
Objective : As a Museum Volunteer is Transporting visitors across the Cana Island causeway using a farm tractor and wagon. Helping passengers get safely in and out of the wagon & Understanding and communicating the basic policies and admissions for the island, Communicating general information and history of Cana Island Light Station.
Developed and maintained a general orientation and ongoing training program for volunteers, interns, and work-study students.
Coordinated internship and work-study programs to be utilized by all departments to support the needs of programs and initiatives that drive the mission of the NVMM.
Provided support to other departments as needed. These may include but are not limited to: special projects, experience, administration, and advancement.
Maintained a volunteer recognition program throughout the year; developed and implemented retention strategies that follow museum standards and best practices, and are current and relevant.
Adhered to all NVMM policies, procedures, operating systems, and standards.
Gained a general understanding of United States Veterans.
Performed quality work within deadlines with or without direct supervision.
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