The main duty of a Network Control Specialist is to operate, monitor, manage, and troubleshoot and maintain the services relating to data communication networks and to ensure that they are available to the end-users. Typical work activities are listed on the Network Control Specialist Resume as – supervising the company’s network systems, overseeing LAN, and WAN networks linked to various computer platforms, operating systems, and topologies; installing network systems to maintain connectivity of systems and sources; managing complex network systems, and reporting suspected breaches to the relevant team.
A bachelor’s degree in IT, computer science, or communication systems is imperative for becoming a network control specialist. Besides, the following skills are also needed – expert understanding of network topologies, operating systems, system backups, IP routing, and firewalls; thorough knowledge of troubleshooting complex network features, and the capability to control and manage network performance through various resources.
Objective : Collecting, analyzing, and determining effects of changes to the network and its impact on the business, Determining the priority of action and additional resources required based on the severity of service interruption, and also Providing technical analysis to customers to isolate issues and develop strategies to restore or activate services.
Skills : Process Management, Process Development, Project Coordination, Systems Implementation.
Description :
Received incoming phone calls from AT&T field techs.
Required to help determine if they required additional help or if they were able to fix the issues on their own.
Received calls that required my assessment of the tech's work to determine if they had completed it to the satisfaction of AT&T protocol.
Had to maintain a tactful And professional tone, even when faced with difficult techs.
Required to learn to read all the tests that were used during the duration of the calls.
Consistently exceeded all Service Level Objectives through exceptional service and prompt issue resolution.
Utilized a variety of network monitoring tools such as PRTG, NETFLOW, SNMPc, and NET BOSS.
Experience
2-5 Years
Level
Executive
Education
B.A. In Psychology
Network Control Specialist Resume
Objective : Technically sophisticated, self-motivated Network Engineer with extensive experience configuring, installing, and maintaining reliable complex networks. Client-oriented with history of building strong relationships based on outstanding service and technical expertise. Partner with colleagues and vendors to ensure optimal network performance with minimal downtime and business interruption.
Delivered logical and physical network technical support to FAA to resolve application and connectivity issues.
Remained on schedule for multiple concurrent projects.
Collaborated with Network Engineering and Design colleagues to monitor and address network reliability.
Liaised with local exchange carriers and vendors to address and resolve issues.
Staged equipment for router swaps.
Performed remote maintenance and repair of Cisco, Sycamore, and APC equipment.
Alerted senior management and clients to major outages; presented results of root cause analysis.
Experience
2-5 Years
Level
Executive
Education
MS
Network Control Specialist Resume
Summary : Monitoring and testing the Gateway network elements per written operational procedures, Performed remote maintenance per written operational procedures; will also performing remote maintenance as necessary and as directed by management.
Skills : Business Continuity And Emergency Management, Financial Planning And Budgeting, Microsoft Office Products, Project Management.
Description :
Independently performed software and communication protocol upgrades on file servers and database servers.
Assisted with analysis of network needs, and with network design and installation.
Installed network-based software and performs system administration.
Tested new software applications in a network environment to assure their usefulness before recommending their purchase.
Provided hardware and software training to individuals and groups.
Worked to ensure backup and recovery procedures are followed for network data files.
Directed and assigned work to contract workers and other state employees outside the work unit.
Experience
7-10 Years
Level
Management
Education
MS
Network Control Specialist Resume
Objective : Seeking a full-time Network Control Specialist position with a company, where there is a need for an individual who is motived to excel, apply educational training to a professional setting, willing to learning new applications, someone who adapts quickly, and strive for efficiency.
Skills : Space Operations, Computer Networking, Management.
Description :
Worked shifts in the FTI primary network operation control center (PNOCC), HTEN network operation center (NOC), and Weather and Radar Processor (WARP) helpdesk.
Supported a large IPv4/IPv6 NGN service provider network with more than 15,000 fiber route miles with 100 gigabits of capacity on each route and more than 30 points of presence (POP).
Supported a large dual core TDM and IP telecommunications network providing more than 24,000 services to over 4,500 facilities.
Monitored for, analyzed, troubleshot, and tracked network problems within an operations center utilizing network management and monitoring tools such as SNMPc, Cisco NetFlow, CA Spectrum, and Orion.
Worked with network technologies such as Ethernet, T1/T3, Sonnet, ATM, Frame Relay, MPLS, VRF, IP, BGP, and OSPF.
Worked with local exchange carriers, ILECs, IXCs, internal and external groups as needed to resolve network issues.
Worked remotely with onsite technicians and telecommunication partners to resolve network problems.
Experience
2-5 Years
Level
Executive
Education
Bachelors
Network Control Specialist Resume
Summary : Experienced professional with over 10 years providing service and support to clients. Possess confidence and patience to effectively communicate with thousands of customers from all cultures and economic levels. Superior multi-tasking ability allows for troubleshooting while using computer applications, maintaining a professional demeanor, researching, and resolving issues.
Experienced monitoring and troubleshooting network quality and performance on several nodes, including MSC, RNC/BSC, BTS/Node B, and SGSN in a Network Operations Center environment, providing Tier 1 and Tier 2-level support.
Specialized in troubleshooting chronic, or long-term, alarming.
Monitored for issues that were ongoing, related to expansion projects, or that escaped Tier 1 detection mechanisms.
Troubleshoot regularly required engaging and working with different groups, including field operations, Tier 2 and 3, Telco/T1, and Advanced Tech Support.
Consistently provided expert customer support.
Regularly performed node and network health checks.
Provided support for Harris weather products running on Solaris servers for the WARP and OASIS programs.
Experience
10+ Years
Level
Senior
Education
MS
Network Control Specialist Resume
Headline : Competently execute operational and/or system/service performance checklists as outlined in written operational procedures Produce trending and tracking reports per written operational procedures.
Skills : Current DOD Secret Clearance, Mac, Windows, Active.
Description :
Verified and input data into IT systems to ensure proper rating into accounts.
Manually price, verified and input invoicing information for many companies overseas such as Cisco, Roche, Lexmark, Morpho, and Arista.
Dispatched various international orders.
Tracked information to determine correct invoicing and input for customers Accomplishments I was able to work with IT at different levels as support.
Used Multi-tasking, Computer knowledge, software knowledge, and Spanish language used heavily.
Maintained standards and security are necessary for WAN connection.
Communicated and troubleshoot with the WAN administrator on connectivity issues.
Experience
5-7 Years
Level
Executive
Education
MS
Network Control Specialist Resume
Objective : Network Control Specialist with 3 years of experience in Responding to Iridium alerts in a timely manner and initiate corrective actions to restore network services, Coordinating fault resolution with senior personnel and with vendor support.
Verified and input data into IT systems to ensure proper rating into accounts.
Manually price, verify, and input invoicing information for many companies overseas such as Cisco, Roche, Lexmark, Morpho, and Arista.
Dispatched various international orders.
Tracked information to determine correct invoicing and input for customers Accomplishments I was able to work with IT at different levels as support.
Recognized within the company as an expert within my specific area/field.
Employ established processes to ensure an expedient, low effort and high-quality resolution to client service requests Participate in projects as directed by Network Control Help Desk (NCHD) Leadership (e.g. departmental project initiatives, systems or procedural improvement projects).
Assisted in the development of standard operating procedures and policies in a dynamically changing business environment that will result in high-quality client service.
Experience
2-5 Years
Level
Executive
Education
MS
Network Control Specialist Resume
Objective : As a Network Control Specialist, responsible for Making recommendations and take actions to prevent/restore network interruption and/or service degradations, Providing Tier 1 technical support for customer care and network elements as assigned.
Skills : Networking, MS Office.
Description :
Responsible for receiving, scrubbing, and entering orders into AT&T's provisioning systems.
Managed critical dates associated with the order as they progress towards the customer's desired due date ensuring timely service delivery.
Aggressively flowed orders downstream to ensure timely delivery and timely order issuance.
Interfaced and coordinated with IXC, LECS, CLECS for local access ordering where appropriate.
Ensured customer satisfaction measures and service level objectives are met or exceeded for both internal and external customers.
Responsible for order management, test and turn up activities associated with VOICE/DATE products.
Dispatched vendor meets, analyzed, isolated, created trouble tickets, and resolved issues in preparation for circuit turn up with the appropriate vendors.
Experience
2-5 Years
Level
Executive
Education
Bachelors
Network Control Specialist Resume
Headline : Utilizing Operations reporting systems, processes, and procedures to ensure timely and accurate trouble ticket resolution and activity reports, Ensuring Iridiums policies and code of conduct are understood and complied with.
Skills : Control Management, Supervising Skills.
Description :
Troubleshot and designed emergency first responder radio system networks with high up-time requirements.
Received awards for my work on work the Philippines Disaster Relief project and the Harris Technology Award for cost savings.
Worked on high-profile systems such as Miami, Philippines disaster relief, Dallas/Fort Worth International Airport, Chicago, and many others.
Created a tool to auto-create MPLS backbone configurations.
Trained consultants, our implementation team, Harris TAC, contractors, and others concerning best practices and troubleshooting.
Provided training for our implementation engineers, vendors, and support personnel.
Designed, built, and maintained a multi-tenant data center with segregated areas using VRFs.
Experience
5-7 Years
Level
Executive
Education
BS In Information Technology
Network Control Specialist Resume
Objective : Network Control Specialist with 2 years of experience in Reviewing and processing information submitted for a background screen, Verifying ID documents for accuracy, and also Requesting appropriate forms from registrants if needed to complete the screen.
Skills : MS Office, Multitasking.
Description :
Verified and input data into IT systems to ensure proper rating into accounts.
Manually price, verify and input invoicing information for many companies overseas such as Cisco, Roche, Lexmark, Morpho and Arista.
Dispatched various international orders.
Tracked information to determine correct invoicing and input for customers Accomplishments I was able to work with IT in different levels as support.
Used Multi-tasking, Computer knowledge, software knowledge and spanish language used heavily.
Worked on very complex problems where analysis of situations or data required my in-depth evaluation of various factors.
Exercised my own judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criterion for obtaining results.
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