A Network Control Technician is hired to monitor, operate, manage, troubleshoot, and maintain the services related to a data communication network and to ensure that is available to all the end-users. Work competencies commonly listed on the Network Control Technician Resume are – supervising the company’s network systems, overseeing local and wide area networks linked to various computer platforms, operating systems, network capabilities, and topologies, installing network systems to maintain connectivity of systems and sources, monitoring network issues and troubleshooting when necessary; and reviewing daily tickets and ensuring assigned cases are solved promptly.
Summary of skills often considered crucial for the role are – expert understanding of network topologies, operating systems, system backups, IP routing, and firewalls; knowledge of troubleshooting of complex network features, the ability to design, plan, and implement data connectivity of LAN, WAN, and software-defined WAN; and the capability to control and manage network performance through various resources. A bachelor’s degree in computer science or information technology or communication systems is imperative for becoming a Network Control Technician.
Objective : Dedicated Network Control Technician with 2 years of hands-on experience in monitoring, troubleshooting, and optimizing network systems. Skilled in managing incidents to ensure high service availability and performance. Committed to enhancing operational efficiency through effective communication and collaboration with cross-functional teams.
Operated within a Network Operations Center to monitor and resolve network issues promptly, ensuring minimal service disruption.
Managed network maintenance activities, escalating issues to engineering teams to meet Service Level Agreements.
Diagnosed and mitigated risks related to network vulnerabilities and performance issues.
Supported field technicians in troubleshooting and testing satellite communication links.
Utilized monitoring tools like SolarWinds and iMonitoriBuilder NMS for effective network management.
Logged and tracked trouble tickets to maintain oversight on issue resolution progress.
Demonstrated proficiency in Microsoft Office tools to facilitate effective reporting and documentation.
Experience
0-2 Years
Level
Entry Level
Education
AAS NT
Junior Network Control Technician Resume
Objective : Dynamic and detail-oriented Junior Network Control Technician with 2 years of experience in monitoring and maintaining network systems. Proven ability to troubleshoot issues and optimize performance, ensuring reliable connectivity. Eager to leverage strong analytical skills and teamwork to enhance network operations and deliver exceptional service.
Operated and monitored satellite voice and data services for over 200 clients, ensuring optimal performance in challenging environments.
Managed and troubleshot VSAT network equipment, including Cisco switches and various modem technologies.
Diagnosed RF and network issues, collaborating with field engineers for equipment repairs.
Utilized bandwidth management techniques to optimize data rates and enhance user experience.
Oversaw VoIP systems to ensure reliable communication services for clients.
Developed automated scripts to improve workflow and troubleshoot satellite communication failures.
Maintained thorough documentation of network issues and resolutions within incident management systems.
Experience
0-2 Years
Level
Junior
Education
AAS Network Tech
Network Control Technician Resume
Headline : Accomplished Network Control Technician with 7 years of extensive experience in monitoring, diagnosing, and optimizing network infrastructures. Adept at ensuring system reliability and performance through proactive troubleshooting and incident management. Passionate about leveraging technical expertise and collaborative skills to enhance operational efficiency and support organizational goals.
Skills : Ethernet Networking, Lte Network Protocols, T1 Testing And Troubleshooting, Network Analysis And Optimization, Network Monitoring Tools, Remedy Ticket Management System
Description :
Successfully resolved over 300 trouble tickets related to VPN and dial-up access, enhancing customer satisfaction and service efficiency.
Executed routine maintenance on AS400 systems, ensuring 99% uptime through effective monitoring and troubleshooting.
Authored and disseminated 15 technical advisories, improving team response to network issues.
Created comprehensive documentation for system processes, leading to a 30% reduction in training time for new personnel.
Managed full system backups and restores, ensuring data integrity and compliance with company policies.
Monitored network performance and identified issues to ensure optimal operation.
Ensured up-to-date and accurate information through Ticket Status Board, escalating critical issues effectively to maintain air traffic safety.
Experience
5-7 Years
Level
Senior
Education
AAS Network Tech
Network Operations Technician Resume
Objective : Network Operations Technician with 5 years of experience in managing and optimizing network infrastructures. Proficient in troubleshooting complex issues and ensuring high availability of services. Dedicated to enhancing system performance and reliability through effective incident management and collaboration with cross-functional teams.
Executed comprehensive testing and analysis of wired and wireless network components including software, modems, and terminals.
Quickly diagnosed customer issues and coordinated with support teams for timely resolution.
Provided initial fault isolation for customer equipment such as routers and switches, enhancing service reliability.
Facilitated network configuration adjustments using Linux CLI to optimize performance.
Gathered and analyzed customer data, including traffic reports and network status for troubleshooting purposes.
Supported network maintenance and alarm management, ensuring operational continuity.
Maintained detailed documentation of network operations, utilizing technical writing skills to enhance clarity.
Experience
2-5 Years
Level
Consultant
Education
AAS Network Tech
Network Control Technician Resume
Summary : With a decade of expertise as a Network Control Technician, I excel in monitoring, diagnosing, and enhancing network performance. My strong analytical abilities and technical knowledge enable me to resolve complex issues swiftly, ensuring optimal service delivery. I am dedicated to advancing network operations through strategic problem-solving and collaboration with diverse teams.
Skills : Cisco Certified Network Associate, Domain Name System Management, Local Area Network/wide Area Network, Advanced Routing Protocols, Dynamic Host Configuration Protocol, Open Shortest Path First
Description :
Executed call traces on Ericsson, Lucent, and Samsung switches for E911 network reliability and accuracy.
Analyzed RF cell parameters to enhance service quality and operational efficiency.
Ensured uninterrupted access to 911 emergency services by maintaining cell tower functionality.
Utilized switch management skills across Alcatel Lucent, Ericsson, and Samsung platforms.
Collaborated with customers and engineering teams to swiftly identify and resolve network issues.
Worked alongside subject matter experts to develop innovative project solutions.
Participated in a 24/7 on-call rotation to monitor and maintain network infrastructure health.
Experience
7-10 Years
Level
Management
Education
B.S. IT
Network Systems Technician Resume
Objective : Proficient Network Systems Technician with 5 years of experience in managing, troubleshooting, and optimizing complex network infrastructures. Adept at ensuring high availability and performance through effective incident management and collaborative problem-solving. Eager to leverage technical expertise to drive operational efficiency and support organizational objectives.
Led the creation of procedural documentation for resolving network outages, enhancing team efficiency.
Collaborated with operations teams across multiple distribution centers to track KPIs and implement solutions.
Utilized data analysis and visualization techniques to identify performance trends and optimize operations.
Modernized reporting tools to improve the design and efficiency of the delivery network.
Streamlined incident management processes, resulting in quicker resolution times.
Enhanced network monitoring capabilities, ensuring reliability across various locations.
Conducted regular training sessions for team members on new tools and best practices.
Experience
2-5 Years
Level
Freelancer
Education
A.S. in Network Systems
Network Control Technician Resume
Summary : Accomplished Network Control Technician with 10 years of experience in optimizing and troubleshooting complex network systems. Expertise in ensuring high availability and performance through proactive incident management and effective collaboration. Driven to enhance operational efficiency and service delivery by leveraging advanced technical skills and strategic problem-solving.
Monitored and troubleshot hardware and external issues impacting voice and data services across the U.S. within a high-paced operations center.
Maintained operations of Lucent 5ESS and Nortel MTX switches by performing remote diagnostics and preventative maintenance.
Authored documentation to standardize troubleshooting protocols for the Network Operations Center.
Executed proactive network surveillance and incident management to restore service during critical events.
Resolved customer-affecting outages promptly, ensuring a 99.5% operational uptime for Sprint services.
Served as lead trainer for new employees, establishing standard procedures for resolving hardware and software issues.
Collaborated with partners to update forecasts and assess operational impacts.
Experience
10+ Years
Level
Executive
Education
B.S. IT
Network Performance Technician Resume
Headline : Experienced Network Performance Technician with 7 years dedicated to optimizing and troubleshooting sophisticated network infrastructures. Proficient in enhancing system reliability and performance through effective incident management and proactive monitoring. Eager to contribute technical expertise and collaborative skills to streamline operations and ensure exceptional service delivery.
Provided expert technical support to technicians in diagnosing and troubleshooting complex UverseDSL circuits.
Conducted training sessions for field technicians to enhance their troubleshooting skills.
Supported users with technical queries, ensuring optimal product functionality.
Analyzed complex problems requiring in-depth evaluations of data and situations.
Achieved promotion to senior agent within 2 months due to exceptional performance.
Performed network support in the NOC for severity 1 and severity 2 outages.
Delivered technical assistance for IP-based private networking, enhancing connectivity.
Experience
5-7 Years
Level
Senior
Education
B.S. IT
Network Control Technician Resume
Objective : Enthusiastic Network Control Technician with 2 years of practical experience in monitoring and maintaining network systems. Proficient in troubleshooting and resolving connectivity issues to ensure optimal network performance. Driven to enhance service reliability and operational efficiency through proactive incident management and effective collaboration with team members.
Implemented network monitoring tools to track performance metrics.
Assisted in the design and deployment of network infrastructure.
Document and resolve failures in leased point-to-point satellite networks to maintain service reliability.
Identify and resolve issues in the General DataCom TMS TDM network, enhancing system performance.
Manage failures in the analog tail circuit network, utilizing GDS and Paradyne modems effectively.
Provided technical support for network-related inquiries and issues.
Collaborate with cross-functional teams to optimize network operations and enhance service delivery.
Experience
0-2 Years
Level
Entry Level
Education
AAS
Network Control Technician Resume
Summary : Accomplished Network Control Technician with 10 years of extensive experience in monitoring, troubleshooting, and optimizing complex network systems. Proven expertise in incident management and performance enhancement, ensuring high availability and reliability. Committed to advancing operational efficiency through innovative solutions and effective collaboration with cross-functional teams.
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