Night Auditor Resume Samples

Description :

1. Conducted comprehensive audits of daily revenue across all hotel departments, ensuring accuracy and compliance.
2. Managed financial reporting for rooms, food and beverage, and catering, identifying discrepancies and implementing corrective actions.
3. Performed manual audits of restaurant and bar sales, enhancing revenue tracking and reporting accuracy.
4. Collaborated with accounting to prepare and balance daily trial balances and flash reports, adhering to GAAP standards.
5. Acted as the manager on duty, overseeing front office operations and ensuring guest satisfaction during night shifts.
6. Trained and mentored new audit staff, fostering a culture of excellence and accuracy in financial reporting.
7. Worked with IT specialists to resolve server issues, ensuring uninterrupted operations and data integrity.

Experience

10+ Years

Level

Senior

Education

BSHM

Description :

1. Managed nightly audits, ensuring accurate financial reporting and compliance with company policies.
2. Conducted thorough reviews of daily revenue and expenses, identifying discrepancies and resolving issues promptly.
3. Provided detailed financial analysis to management, enhancing decision-making processes.
4. Coordinated with local businesses to secure accommodations for guests, optimizing occupancy rates.
5. Performed front desk duties, including check-ins, check-outs, and guest inquiries, ensuring a seamless experience.
6. Maintained accurate records of transactions and prepared comprehensive end-of-day reports.
7. Trained new staff on night audit procedures and customer service protocols, fostering a collaborative team environment.

Experience

7-10 Years

Level

Executive

Education

B.S. in HM

Description :

1. Conduct nightly audits of financial transactions, ensuring accuracy in all front office accounting records.
2. Summarize and compile daily financial information, including room revenue and occupancy statistics.
3. Prepare detailed reports of cash, check, and credit card activities, reflecting the hotel's financial performance.
4. Post room charges and taxes to guest accounts, processing all transactions accurately.
5. Verify account postings and balances made by front desk staff, ensuring compliance with financial policies.
6. Monitor promotional programs and discounts, ensuring accurate application to guest accounts.
7. Provide exceptional customer service, addressing guest inquiries and resolving issues promptly.

Experience

2-5 Years

Level

Executive

Education

B.S. in HM

Description :

1. Managed nightly hotel operations, ensuring accurate financial reporting and guest satisfaction.
2. Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
3. Executed check-in and check-out procedures, ensuring a seamless experience for guests.
4. Conducted nightly audits of financial transactions, ensuring accuracy and compliance with hotel policies.
5. Balanced cash drawers and processed payments, maintaining accountability for all transactions.
6. Communicated effectively with management regarding operational issues and guest feedback.
7. Monitored security and safety protocols throughout the property during night shifts.

Experience

7-10 Years

Level

Management

Education

B.S. in HM

Description :

1. Managed nightly financial audits, ensuring accuracy in all transactions and reports.
2. Processed various payment types, including cash, credit, and debit, with a focus on security and accuracy.
3. Handled guest check-outs, resolving disputes and ensuring satisfaction with the billing process.
4. Responded to guest inquiries and requests, providing exceptional customer service throughout the night.
5. Addressed and resolved customer complaints promptly and courteously, enhancing guest experience.
6. Charged no-show fees according to hotel policies, maintaining compliance with contractual agreements.
7. Prepared detailed financial reports for management review, utilizing Excel for data analysis and presentation.

Experience

2-5 Years

Level

Executive

Education

B.S. in HM

Description :

1. Conducted nightly audits, ensuring accurate posting of room charges and taxes to guest accounts.
2. Verified hotel paperwork for accuracy, processed no-shows, and balanced daily transactions.
3. Settled guest accounts, making informed decisions on discounts and occupancy reports.
4. Maintained up-to-date knowledge of room rates and availability, assisting with advance deposits and billing.
5. Managed guest experiences, addressing issues promptly and communicating feedback to management.
6. Fostered a positive work environment through professional communication with staff and management.
7. Performed guest service duties, including reservations and amenities, ensuring a seamless experience.

Experience

2-5 Years

Level

Executive

Education

B.S. Hospitality

Description :

1. Conduct nightly audits, ensuring accurate financial reporting and compliance with hotel policies.
2. Post charges for rooms, food, and services to ledgers, maintaining precise records.
3. Verify guest credit and payment methods, ensuring smooth check-in and check-out processes.
4. Resolve customer inquiries and issues promptly, enhancing overall guest experience.
5. Collaborate with housekeeping and maintenance to ensure room readiness for incoming guests.
6. Review and explain account charges to guests, ensuring transparency and satisfaction.
7. Maintain accurate records of room availability and guest accounts using hotel management software.

Experience

5-7 Years

Level

Consultant

Education

B.S. in HM

Description :

1. Greeted and assisted guests with a professional demeanor, ensuring a welcoming atmosphere.
2. Managed reservations and ensured compliance with hotel policies for all bookings.
3. Executed nightly audits, verifying all financial transactions and guest accounts.
4. Reconciled food and beverage transactions, ensuring accuracy in guest billing.
5. Maintained accurate logs of room occupancy and revenue forecasts for management review.
6. Trained and supervised staff, enhancing team performance and service quality.
7. Conducted nightly cash deposits and resolved discrepancies in financial records.

Experience

2-5 Years

Level

Executive

Education

B.S. in HM

Description :

1. Record and analyze financial transactions to ensure accuracy and compliance.
2. Manage cash flow and secure cash equivalents according to company policies.
3. Maintain organized records in line with confidentiality and retention policies.
4. Prepare and distribute financial reports for management review.
5. Conduct audits of financial reports to identify discrepancies and ensure accuracy.
6. Provide exceptional service to guests, addressing their needs and concerns promptly.
7. Verify and balance revenue from all sources, resolving any discrepancies efficiently.

Experience

0-2 Years

Level

Entry Level

Education

A.S. in HM

Description :

1. Conducted nightly audits of guest ledgers, ensuring accuracy and compliance with financial standards.
2. Resolved guest complaints promptly, enhancing overall satisfaction and loyalty.
3. Delivered exceptional customer service, creating a welcoming atmosphere for all guests.
4. Reported unusual activities to management, ensuring guest safety and security.
5. Updated financial reports for various hotel departments, facilitating informed decision-making.
6. Audited high balance reports, communicating findings to management for improved internal controls.
7. Processed guest requests efficiently, managing room assignments and cancellations effectively.

Experience

10+ Years

Level

Senior

Education

B.S. in H.M.