NOC Engineer Resume
Objective : Administration of experience as a Network Support Engineer and hands-on experience. Proven track record of success in designing and managing robust network architecture and infrastructure challenges while managing Costs and risks.
Skills : System Administration, Network MS Exchange, Vmware, Outlook 2010, Connectwise, Terminal Servers.
Description :
- Monitored Netcool, routers, switches, servers, peripherals and telecommunications equipment.
- Took the lead in resolving complex network and server using appropriate diagnostic procedures.
- Responsible for monitoring components of enterprise communications and network management alerts.
- Sound technical knowledge in multiple areas of networking, data communications, and protocols.
- Communicated effectively, both verbally and in writing with customers and management.
- performed work within set services levels and with minimal supervision,and ability to work within a team.
- Monitored LAN & WAN network stability and traffic trends utilizing Big Brother and Netcool.
Experience
2-5 Years
Level
Management
Education
Diploma
NOC Engineer l Resume
Headline : Information Technology Professional looking to apply vast information technology experience and extensive skill set to your IT department. In addition, eager to contribute organization and to the growth of this ever-changing field.
Skills : Microsoft Office, Monitoring, SQL, Customer Service Skills, Cleaning, Computer Skills, Typing 50 Wpm, Communication Skills.
Description :
- Configured and managed CheckPoint firewall rules.
- Customer Service Skills, Cleaning, Computer Skills, and application logs, and such as backups.
- Acted as a liaison between Network Engineering making sure all troubleshooting, documentation.
- Identified and implement efficient and reliable system standards, and apply best practices in effective monitoring.
- Monitored and provide technical support for a variety of server platforms including file servers, FTP servers.
- support environments such as networking equipment and storage equipment.
- Variety of IT and business groups to develop technical requirements while maintaining excellent business relationships.
Experience
5-7 Years
Level
Management
Education
BS
NOC Engineer ll Resume
Objective : Installations of fiber optics, cable television, and satellite systems, experience working with connectivity problems. Work characteristics under pressure and have good public relations skills.
Skills : PC Maintenance, Network Troubleshooting, Maintenance, Support, NOC.
Description :
- Ensure network availability using various monitoring tools such as and SIM.
- Installed and configured Windows Server and Guest Operating systems.
- Manage a Farm environment primarily used for Publishing Budgeting Oracle Applications.
- Installed and configured and enabled remote connectivity to the Server via the Web.
- Maintain Windows Active Directory and user administration credentials, and group rights.
- Setting up shares, volumes, and directories; and monitoring servers, storage, and events.
- Managed Troubleshoot advanced service issues analog telephony Resolved data, voice, email, voicemail.
Experience
2-5 Years
Level
Junior
Education
Diploma
Asst. NOC Engineer Resume
Objective : Analytical and detail-oriented problem-solving skills with strong communication skills. Ability to work with minimal supervision, while maintaining a high degree of efficiency.
Skills : Microsoft Office, Monitoring, SQL, Customer Service Skills, Cleaning, Computer Skills, Typing 50 Wpm, Communication Skills.
Description :
- Execute documented actions in a technical area, including integration, configuration, and validation.
- Subject matter expert for all of the hub networks, critical infrastructure, and video monitoring tools.
- Ensure that all of the hub monitoring tools and processes are properly deployed, tested and maintained.
- Adjust and create Netcool filters through SQL code and Digital Marketing Provider providing email marketing.
- Provided services in a mission-critical, 100% uptime production environment.
- Managed incidents and outages across multiple departments - Managed servers and applications during maintenance.
- Maintain hundreds of servers, routers, load balancers to maintain the integrity of a large production environment.
Experience
2-5 Years
Level
Junior
Education
BS
NOC Engineer/Executive Resume
Objective : Self-Motivated Individual with strong work industry-related computer systems and programs Ability to work under pressure in stressful situations to meet deadlines, and perform quality service.
Skills : Customer Service Skills, Cleaning, Computer Skills, Typing 50 Wpm, Communication Skills.
Description :
- Responsibilities include, Fault management and Event notification of the Network infrastructure.
- Responsible for using Network management, monitoring and trouble isolation tools and interpreting the results.
- Resolve network problems and improve network performance by using Business direct, Imonitor and Solarwinds applications.
- Coordinate and document preventive, proactive and corrective maintenance requirements.
- Support of network projects such as software or hardware upgrades network expansion and data collection.
- Responsible for testing and evaluating network hardware and software, analysis tools and writing network documentation.
- Application monitoring, to include Server hardware, and Operating systems.
Experience
2-5 Years
Level
Junior
Education
BS
NOC Engineer/Representative Resume
Headline : Transport Manager with extensive experience in the management and execution of Network Maintenance Telecommunications experience of which more than were in a Transport.
Skills : Nortel and Ericsson, Redcom IGX and VoIP switching, SS7 Signaling, Wireless Switch Translations.
Description :
- Configure and troubleshoot user issues on the network and configure the backup options.
- Performed troubleshooting and resolving problems from the customer including collaboration on issues with vendor circuits.
- Performed proactively spotting, ticketing, attending customer calls, action tracking, and administrating change control.
- Lead the configuration, testing, turn up of ordered services in coordination suppliers before service handover to the customer.
- Performed proactive acknowledgment of alarms and notify customers of service impacting events.
- Contacted and deployed Field Engineers for any appropriate problems.
- Performed testing of new scripts in the lab before placing them into the production network.
Experience
5-7 Years
Level
Management
Education
Diploma
NOC Engineer/Analyst Resume
Objective : Detail-oriented, highly analytical and management with proven ability to direct technical support operations. Now looking for a new and challenging IT position, expertise that shall result in job satisfaction.
Skills : Teamwork, Customer Service, Access, Excel, Editing, Ms. Word, MS Office, Outlook.
Description :
- Monitored power and unwanted alarms on sites using the tool.
- Analyzed alarms and follow up with them after escalation.
- Provided remote support and fault management and BTS using via Refection.
- Ensured Remedy Action Request System is properly and adequately logged for incident logging, tracking, and management.
- Ensured help desk monitoring and escalation of power-related alarms to field engineers.
- Developed graphical report analysis procedures using pie and bar chart on a daily basis.
- Managed Access Refs generating task, forward trouble tickets to field engineers, and subsequently followed up on tickets.
Experience
2-5 Years
Level
Management
Education
BS
NOC Engineer/Supervisor Resume
Headline : Career highlights include strong hands-on experience in the installation, configuration, maintenance and administration of the operating systems and application servers in a high-performance computing environment.
Skills : Team Leadership, Teamwork, Customer Service, Access, Excel, Editing, Ms. Word, MS Office.
Description :
- Perform standard configuration of Sun servers and other third party Appliances.
- Manage and maintain Spam filter appliance like McAfee Antivirus, and Iron port Spam.
- Help in resolving user network-related problems using tools such as telnet, to troubleshoot the user's connectivity problem.
- Monitor established connectivity to databases and network resources.
- Install, configure, update, and set up security initiatives, conforming to the standard.
- Assisted with disaster recovery in cases of hardware and carried out including restores and system reviews.
- Provide technical support to assist in the areas of updating maintenance, hardware configuration.
Experience
5-7 Years
Level
Management
Education
Diploma
NOC Engineer/Specialist Resume
Headline : Having Development, Maintenance, and administration. Having good work experience, requirement definition, resource management, schedules, project status reporting, project coordination, and conflict resolution.
Skills : Team Leadership, Teamwork, Customer Service, Access, Excel, Editing, Ms. Word, MS Office.
Description :
- Monitor and Manage three-tier architecture and monitoring backups.
- Processes administration and management like monitoring, start various processes subprocess.
- Knowledge of configuration, administration, troubleshooting, and managing core services such as to send mail.
- Knowledge in Creating, Resizing, Recovering, and removing the Volumes and monitoring application logs for failure reports.
- Health check of all the Servers and restarting JBoss and Apache.
- Disable and enable Web servers in load balancer and resolving file system and Mail queue issues.
- Configure alerts on-site scope and error logs according to the customer request.
Experience
5-7 Years
Level
Management
Education
MS
NOC Engineer/Consultant Resume
Headline : Goals are to contribute excellent workmanship to a client and ensure the success of the project. Wireless technologies respectively. Support for switching, routing, and wireless technologies.
Skills : Team Leadership, Teamwork, Customer Service, Access, Excel, Editing, Ms. Word, MS Office.
Description :
- Provide application support for production issues encountered in the company's suite of core application programs.
- Generate system logs using the Linux Operating System and its utilities and execute bash scripts.
- Modify and execute SQL queries using Oracle and the SQL Developer interface to resolve production issues.
- Use Salesforce to manage incidents from inception through resolution.
- Document processes to help maintain an up-to-date Standard Operating Manual to facilitate issue resolution.
- Utilize Nagios and AlertSite network monitoring tools to respond to system malfunctions and degradations.
- Conduct administrative processes to ensure proper alert and page outs for significant outage events.
Experience
5-7 Years
Level
Management
Education
Diploma
NOC Engineer Resume
Headline : A productive and cooperative high honors student that has obtained an Associate interpersonal, teamwork, and industry experience through school projects at Pittsburgh Technical Institute and Somerset County Technology Center, through freelance work. and full-time IT employment.
Skills : Teamwork, Training & Development, Medicare, Medicaid, Analytics, Process Improvement
Description :
- Responsible for providing a central source of support, administration, and monitoring for all servers.
- Improved systems and practices resulting in up to productivity boost.
- Monitored and analyzed infrastructure and network systems using monitoring tool.
- Completed projects and support requests in Autotask ticketing system.
- Ensured that all systems are adequately tested for security, integrity, and accuracy of data.
- Installed and supported mission-critical networks and infrastructure services.
- Created monthly Service Level Agreement reports for managed clients.
Experience
5-7 Years
Level
Executive
Education
BS
Assistant NOC Support Engineer Resume
Objective : As an Assistant NOC Support Engineer, talking clients through a series of actions, either via phone, email, or chat, until they've solved a technical issue. Escalating unresolved issues to appropriate internal teams as per SLA.
Skills : Familiarity with scripting languages, Communication.
Description :
- Referred to internal databases or external resources to provide accurate tech solutions.
- Prioritized and managed several open issues at one time.
- Followed up with clients to ensure their IT systems are fully functional after troubleshooting.
- Configured and installed various network devices and services routers, switches, firewalls, load balancers, VPN, and QoS.
- Performed network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations.
- Monitored performance and ensure system availability and reliability.
- Tracked and documented network issues and compiled incident reports.
Experience
2-5 Years
Level
Executive
Education
BCompSci
NOC Support Engineer Resume
Headline : As a NOC Support Engineer, includes resolving network issues, configuring operating systems, and using remote desktop connections to provide immediate support.
Skills : Firewalls, Windows Servers.
Description :
- Expert in OSI model and switching technologies (STP, VLAN, IPSLA, HSRP, VRRP).
- Demonstrated a specialist understanding of a network security concept and experience with firewall-added advantages.
- Knowledge of the Internet, VPN Configuration and routing protocols like OSPF, BGP, Security and wireless.
- Documented technical knowledge in the form of notes and manuals.
- Monitored system resource utilization, trending, and capacity planning.
- Provided Level-2/3 support and troubleshooting to resolve issues.
- Worked within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure.
Experience
5-7 Years
Level
Executive
Education
BSc CS
NOC Support Engineer Resume
Headline : As an NOC Support Engineer, responsible for triaging and responding to tickets relating to incidents and outages both generated by automated monitoring and customer reports.
Skills : Analytical skills, Troubleshooting, Computer network.
Description :
- Worked with cloud, private cloud, and on-premise infrastructure.
- Responded to tickets and issues with set SLA response times.
- Participated in a responsive and accountable issue management process that can solve issues quickly, reliably, and repeatability.
- Assisted in maintenance and updates of critical software and network infrastructure.
- Assisted with and recommended device deployments, upgrades, and maintenance.
- Collaborated with remote team members to build and maintain positive, productive team relationships.
- Supported the NOC Manager (Global) in the ongoing evolution and development of our NOC processes and runbooks, focused on driving continual service improvement.
Experience
5-7 Years
Level
Executive
Education
BSc IT
