An Ocean Import Agent is responsible for receiving, reviewing, and processing import documentation that is involved in processing air and ocean import transactions. The job description entails ensuring all import-related tasks are in order, and that any issues are handled as and when they occur. Other accountabilities are listed on the Ocean Import Agent Resume as – obtaining shipment documents from supervisors and clients; tracking and tracing shipments as per the specified protocols, preparing and processing documentation such as house and master airway bills, performing data entry activities in an accurate and timely manner, communicating with customers, vendors and company officers; reviewing and processing import documents; validating information on carrier websites, managing carriers for arrival notices; and assisting in the processing of cargo to ensure timely delivery.
Those seeking this job role must mention on the resume the following skills and abilities – excellent coordination skills, multitasking skills, strong knowledge of the working industry, the ability to track and trace shipments, and the ability to handle vendor relations. A degree is often preferred though not mandatory. n
Summary : Detail-oriented and organized Transportation Logistics Coordinator offering comprehensive background in transportation management, including [13] years as an Import Operations Agent. Expertise in transportation operations, waste prevention, and safety compliance.
Skills : Word, Acrobat, Acrobat, As400, As400.
Description :
Gathered, logged and monitored all shipping data.
Communicated with origin station to gather necessary documentation Determined the most cost-effective procedures and routes for shipments.
Action quoted requests for international and domestic cargo shipments Took corrective action in the case of accidents and delays to minimize extra expenses.
Managed shipment schedules to maximize productivity and cut costs.
Assigned shipments to carriers in the centralized database.
Communicated with dispatchers, warehouses and customers regarding outgoing orders.
Prioritized order security, accuracy and on-time pickup and delivery.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Ocean Import Agent Resume
Summary : Having acquired over 10+ years of Ocean Import Agent experience gives me the advantage to multi-function at Any needed position within any company, ready to show you what strive in but also learn as much as can helping the workflow with ease always with a smile.
Skills : Logistics, Customer Service, Problem Solving, Accounting, International Trade, Supply Chain.
Description :
Had daily communication with my over seas office to advice of up coming shipments.
Received a pre-alert Requested all documents 10+2, master BL, House BL, invoice packing slip and if needed originals.
Obtained broker and customer information along with tracking and tracing shipment for date and time of arrival.
Generated an arrival notice confirming all documents are correct and to customs standers and regulations.
Turned over invoice to customer and arrange delivery.
Updated all incoming/out going cargo by created a spread sheet of all finished and none finished warehouse products, reworking all inventory in to system and preparing work load for the next day.
Sent emails to all supervisors and managers of were house space availability.
Experience
10+ Years
Level
Senior
Education
Diploma In General Law
Ocean Import Agent Resume
Summary : Motivated professional seeks Event Coordinator position in growing organization offering stability, challenge and the opportunity for advancement. Results-driven professional with experience in all aspects of strategic planning, logistics, client and customer relations and external vendor relationship management.
Skills : Minitab, Microsoft office, Typing, Customer service.
Description :
Responsible for managing multiple reports for submission to customers in timely manner.
Responsible for tracking and tracing incoming shipments to provide accurate and consistent feedback to customers.
Attended meetings and conference calls to increase customer support services.
Maintained high file count and multiple customer accounts with expedience and professionalism.
Created and issued arrival notices for international shipments.
Responsible for establishing costs, billing out charges, and creating invoices for incoming shipments.
Collaborated with offices overseas to coordinate receipt of all supporting documentation for incoming shipments.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Arts In Sociology
Ocean Import Agent Resume
Objective : To obtain an Ocean Import Agent position with a company which will require me to utilize my skills, abilities and experience in the logistics/supply chain field to ensure company's success.
Skills : Logistics, Microsoft Office, Management.
Description :
Prepared documents for shipment claims submissions.
Updated the database with changes in carrier status.
Ensured all areas of Finance (Vendor Invoices, Clearing Invoices) are handled/maintained to a 1st class standard and all queries are addressed and resolved as soon as possible.
Adhered to company policy and procedures and ensure that all work is carried out to preset service levels.
Maximized profitability on all files handled as well as to be cost-conscious at all times.
Credit checked all files according to company policy and escalate irregularities where appropriate.
Ensured all filing, is done regularly, tidily and accurately.
Experience
2-5 Years
Level
Executive
Education
MBA In Digital Marketing
Ocean Import Agent Resume
Summary : Over 13 plus years of hands-on experience in supply chain management, including procurement/sourcing (indirect/direct), contract negotiation, contract manufacturing/facilities, supplier compliance, supplier relations, supplier onboarding, quality assurance, 3PL Distribution, warehousing, special projects, sales support, and internal staff/external customer training.
Skills : Critical Thinking, Microsoft Office, Data Entry, Customer Relations, Leadership Training, Clerical.
Description :
Coordinated inquiries and ordered from customers and overseas agent with operation staff.
Provided quote updates shipment status, and prepares any necessary information and documents of import shipments.
Handled various phone call and e-mails from customers and overseas agents and offices.
Handled and resolved various complaint and claims from customers.
Maintained selling rates, monitors costs and provides service, negotiates the costs and selling rates with maximum profit.
Maintained clients steady billing cycle.
Monitored all shipment invoices status, providing outstanding invoices with backup documents if requested.
Experience
10+ Years
Level
Senior
Education
BS In Business Administration
Ocean Import Agent Resume
Objective : Enterprising and results-driven MBA graduate seeking a retail management position. Highly organized with exceptional attention to detail, the ability to manage multiple projects, adjust to change, and consistently meet deadlines.
Skills : Microsoft Office Suite, Spanish.
Description :
Ensured the right products get to the right location on time and in a cost saving manner.
Involved working with transportation, stock management, warehouse personnel, and monitoring the flow of goods.
Used IT systems to manage stock levels, status of goods, delivery times, coordinate and control flow of goods for clients.
Evaluated data, liason between supplier and customers, analyze and solve logistical problems and find solutions in a timely manner.
Used logistical, time management, decision making, and communication skills.
Coordinated the release of goods from the carrier, Customs, or other governmental agency examinations that may be required.
Communicated with worldwide offices/agents regarding proper documentation for imports.
Experience
2-5 Years
Level
Executive
Education
B.A.
Ocean Import Agent Resume
Headline : A multilingual graduate of Ocean Import Agent with academic training in Mass Media and over 5 years of work experience in performing administrative duties. Strengths include training colleagues, critical thinking, and problem-solving.
Skills : Microsoft, Peoplesoft, Administrative Assistant, Customer Service, Production, Social Media, Social Media Marketing.
Description :
Proactively provided excellent and timely customer service, under the direct supervision and advice of the department Supervisor or Manager, by informing clients of the status of shipments and referring clients to a higher-level authority when questions are beyond scope of responsibility.
Quoted, account creation, SOP responsibility.
Confirmed all shipment information with origin to initiate shipment- Knowledge of Inco terms.
Received and validated customers order including shipping documents, SLI, EIN, credit application.
Reviewed/updated; verified fees, customer profile, SOP, and rates per quote or customer SOP/work instructions.
Verified shipment status, review pre-alert and verify Issue shipment handling instructions to operational Ocean Import Processors.
Served as a liaison between Document Processing Agent and the Customer regarding shipment details and/or exception.
Experience
5-7 Years
Level
Executive
Education
BA
Ocean Import Agent Resume
Headline : To establish a long-term career in a company where I may utilize my Ocean Import Agent professional skills and knowledge to be an effective Associate Program Manager and inspiration to those around me.
Skills : Planning Skills, Coordinating Skills.
Description :
Communicated exceptions and shipment status with Customer and Ocean Import Processor.
Worked with Accounts Receivable.
Increased customer satisfaction and business share through regular contact (i.e., phone, email, possible visits).
Initiated customer reports.
Understood the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.
Applied industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.
Coordinated tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.
Experience
5-7 Years
Level
Executive
Education
MS
Ocean Import Agent Resume
Objective : Responsible for identifying areas of business that require improvements i.e. operational processes, cost control, customer service, attention to detail, and work with your colleagues to resolve accordingly.
Skills : Customer Service, Reporting Skills.
Description :
Collaborated with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution.
Built great relationships with customers, responding timely and following up on issue resolution.
Provided reporting and documentation support to internal and external customers.
Participated in customer business reviews.
Applied industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.
Worked in a fast-paced and deadline-driven environment.
Adhered to DSV policy and procedures and ensure that all work is carried out to preset service levels.
Experience
2-5 Years
Level
Executive
Education
MS
Ocean Import Agent Resume
Headline : As an Ocean Import Agent, responsible for Coordinating tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.
Skills : Planning Skills, Communication Skills.
Description :
Disciplined and professional attitude must be displayed at all times.
Maximized profitability on all files handled as well as to be cost conscious at all times.
Credit checked all files according to DSV policy and escalate irregularities where appropriate.
Ensured all filing, is done regularly, tidily and accurately.
Built close, strong relationships with all our Customers, DSV offices, Overseas agents and Service providers.
Identified areas of our business which require improvements i.e.: operational processes, cost control, customer service, attention to detail and work with your colleagues to resolve accordingly.
Provide 1st class customer service as well as pay attention to detail at all times
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