The main job role of an On-Site Service Specialist is to troubleshoot the equipment, advise the customers on how to use the equipment, build a relationship with customers, and follow company procedures. The job also involved the following listed on the On-Site Service Specialist Resume – creating reports of the customer service calls; providing service and customer support during field visits and dispatches, managing all on-site installations, repairs, maintenance, and test tasks; documenting processes; safely operating a vehicle, following all filed procedures and protocols; and building positive relationships with customers.
To excel in this role, the following skills are needed – proven field service experience, the ability to troubleshoot, test, repair, and service technical equipment, English literacy, familiarity with mobile tools and applications, the ability to travel as and when needed, and multitasking skills. A relevant technical diploma or degree is preferred.
Headline : To secure an On Site Service Specialist position with a growing and profitable organization where I can utilize my technical skill as well as my customer service to grow and advance within the company. Authorized to work in the US for any employer.
Operated high volume duplicating equipment, performs associated copying tasks, operated high volume document scanning equipment, operate high volume mail processing equipment.
Shipped and received products and supplied, sorted, distributed, and handled incoming and outgoing mail/faxes, as well as applied necessary postage.
Repaired customer site equipment.
Performed QC and final check, housekeeping, and file services.
Maintained records for management reports and inventories of supplies needed.
Managed all on-site installation, maintenance, repairs, and testing tasks to ensure proper documentation of all related processes.
Diagnosed errors and technical problems and determine proper solutions to produce timely and detailed service reports.
Experience
5-7 Years
Level
Executive
Education
Business Administration
On Site Service Specialist Resume
Objective : Seeking an entry level position in an On Site Service Specialist where my current skills can be utilized and grow. Proven Customer Service with staff and public is shown in my previous positions. I am very qualified for any of the following types of positions in the IT Field; Help Desk, Specialist, Support Analyst, Technician, Desktop Support.
Skills : Microsoft Office, Managing Skills.
Description :
Debugged base printer server infrastructure, its network, and connectivity including DNS/IP address issues, and its day-to-day maintenance.
Debugged the small office network including any DNS, IP address issues, general connectivity issues.
Kept logs of all packages delivered to all the client's sites via a thorough logbook, of up to one previous year.
Kept a log and corresponded with upper management for vehicle repairs and machining costs for office machines as well as the company vehicle.
In charged of delivery of all client's packages to and from their sites on demand.
Calculated charges for jobs performed and maintains some billing logs.
Collaborated with the technical team and shared information across the organization.
Experience
2-5 Years
Level
Junior
Education
Associate Of Arts In English
On Site Service Specialist Resume
Headline : As an On Site Service Specialist, responsible for Managing all on-site installation, maintenance, repairs, and testing tasks to ensure proper documentation of all related processes, and also Diagnosing errors and technical problems, and determining proper solutions to produce timely and detailed service reports.
Skills : Data Management, Extremely Organized, Strong Verbal Communication, Budgeting And Finance, Team Leadership,.
Description :
Worked as an On-Site Service Specialist/Mail Clerk.
Sorted, delivered, picked up, and postal mail, daily.
Sent and received UPS.
Printed mailings and fliers for different insurance companies.
Helped out in fulfillment, preparing benefit packages.
Ensured convenience copiers are working properly, checking for quality via daily inspections.
Serviced existing accounts by analyzing work orders, planning a daily travel schedule, and providing schedules to the team.
Experience
5-7 Years
Level
Executive
Education
MS
On Site Service Specialist Resume
Summary : On Site Service Specialist is responsible for assisting the customer onsite with a variety of tasks to ensure the customer's satisfaction with the installation of their new home. This includes, but is not limited to, preparing for, and performing the installation process.
Skills : Microsoft Office, Scanning, Administrative Assistant, Customer Service Experience, Customer Service, Purchasing, Mail Clerk.
Scanned in & deliver all UPS/FEdEx and other courier packages.
Prepared FedEx shipments.
Experience
7-10 Years
Level
Management
Education
Associate Of Arts In English
On Site Service Specialist Resume
Objective : Obtain an On Site Service Specialist position that will enable me to use my strong skills, educational background while allowing me to learn and grow within the company.
Skills : Customer service, computers, Telephones, Data entry.
Description :
Ran high-volume copy machines and performs binding and finishing work.
Distributed office supplies, fax transmissions, and mail to company personnel and/or designated drop-off points as required.
Understood technical problems effectively through proper analysis, evaluation, and diagnoses.
Provided technical support to junior staff in case of complex issues.
Provided training to customers about product usage and maintenance.
Performed software upgrades at customer locations.
Built positive relationships with customers by providing outstanding and excellent services.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
On Site Service Specialist Resume
Objective : On-Site Service Specialist with 3+ years of experience in Collaborating with the technical team and sharing information across the organization, Servici'sng existing accounts by analyzing work orders, planning a daily travel schedule, and providing schedules to the team.
Skills : Microsoft Office, Training Skills.
Description :
Responded to and coordinated all service calls required by customers.
May performed filing duties in conjunction with specific customer requests.
Cleared paper jams and informed technicians of specific problems.
Performed all repair service on customer copier equipment.
Stocked all office supply areas.
Helped with office moves, housekeeping, and conference room set as needed.
Prepared and submitted work orders, handoff documentation, expense reports, and timesheets to the respective departments.
Experience
2-5 Years
Level
Executive
Education
MS
On Site Service Specialist Resume
Objective : To obtain a challenging On Site Service Specialist position with a company that has an opportunity for advancement where my education, skills, and experience can be utilized as an asset to the company as well as to exceed the expectation of the position for which I am applying.
Skills : Proficient In 10 Key Touch, Microsoft Windows, Microsoft.
Description :
Operated the shrinkwrap, coiling, cutting, drilling, and laminating machines at The Ken Blanchard Companies site.
Responded to and coordinates all service calls required by customers.
Responsible for running mail and Shipping packages.
Recognized opportunities for efficiency and productivity improvements around the usage and integration of DOSIS Systems.
Communicated effectively with pharmacy staff to fully understand each pharmacy's unique workflow and to recommend improvements where applicable.
Exhibited continuous improvement of pharmacy workflow knowledge.
Provided customer service and support during field visits.
Experience
2-5 Years
Level
Executive
Education
GED
On Site Service Specialist Resume
Objective : Highly qualified On Site Service Specialist with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Microsoft Word/PowerPoint/ Excel, Supervising Skills, Maintenance Skills.
Description :
Worked with Life Technologies' manufacturing batch records and COAs for the Carlsbad site.
Worked with Streamdoc at Power User access in order to scan and index documents.
Reviewed work orders for accuracy and consistency with the batch record tracking sheet before scanning.
Maintained records to track batch records that were out for corrections.
Collaborated with the Life Technologies Quality team to scan and index documentation while suggesting solutions to process flow and work instructions.
Managed the mail center while working at The Ken Blanchard Companies site.
Performed bindery and collating services along with boxing materials and loading pallets at The Ken Blanchard Companies site.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Accounting
On Site Service Specialist Resume
Summary : Responsible and dependable Export Customer Service Representative with almost 2 years experience in international logistics in the regulatory specialty chemicals industry ensuring customer satisfaction and U.S Customs compliance while managing large order entry and delivery releases. In addition to internal procedures, I also have experience with different regulatory agencies such as DEA, EPA, and FDA.
Skills : SAP, Microsoft Office.
Description :
Supervised operation of the mail distribution center.
Organized mail distribution center at Cardinal Health and significantly increased its operating efficiency.
Kept extensive records and maintained and updated databases with customer information.
Implemented mail service for the new building which opened.
Cultivated great relationships with customers and associates.
Experience
7-10 Years
Level
Management
Education
Bachelor's In History
On Site Service Specialist Resume
Summary : As an On Site Service Specialist, Working as a dedicated customer service resource aligned to a specific customer and manage indirect inventory at the customer’s location. In addition to standard KeepStock, duties can include managing Grainger and Non-Grainger inventory within a customer tool crib using Grainger or customer-specific software and processes.
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