An Online Sales Representative is hired to sell products and services via the internet on a commission basis. Other daily accountabilities are listed on the Online Sales Representative Resume as – maintaining records, solving client issues, participating in required training, and performing online sales activity to achieve sales objectives. The job duties as well include –updating the customer database, performing daily tasks, maintaining profitable and productive relationships, attending sales training and educational programs, responding to customer queries, and contacting potential customers through phone for business expansion.
To ensure success in this job the following skills are required – knowledge of MS Office, familiarity with BRM and CRM software, high level of communication skills, excellent selling and negotiation skills, the ability to create and deliver presentations, and relationship management skills. Employers don’t expect anything further than a high school diploma or GED, however, strong knowledge of the product/services being sold is highly essential.
Objective : To secure a full/part-time, Online Sales Representative position with the chance for advancement in a career that will utilize my many skills and talents.
Skills : Management Skills, Training Skills.
Description :
Consistently hit and exceeded sales goals by 20%.
Documented all customer inquiries and comments thoroughly and quickly.
Coordinated between billing department and customers to resolve problems.
Processed cash and credit payments rapidly and accurately.
Responded to all customer inquiries thoroughly and professionally.
Referred unresolved customer grievances to designated departments for further investigation.
Placed special merchandise orders for customers.
Experience
2-5 Years
Level
Executive
Education
GED
Online Sales Representative Resume
Headline : Seeking a challenging career that utilizes my college education and real world experiences, which will enrich my knowledge and gives me a chance to be a part of a team that will foster confidence and personal growth in my profession; while contributing to the growth of the organization. Very interested in working as an Automotive Insurance Adjuster who inspects post-collision vehicles in order to facilitate the repair process for customer and fair and accurate estimating for insurance company.
Initially started for the tech department until a decision was made to switch to a newer, bigger warehouse.
Had taken this position as the first opportunity upon my arrival to Los Angeles, working 14 hour days on average, 6 days a week until the Warehouse was completed.
Analyzed existing operational practices to address inefficiencies.
Experienced with volunteer work at the Salvation Army, one of the biggest charitable organizations in the world, assisted this companies warehouse procedure which was awful.
Planned daily operations in conjunction with company processes.
Increased and facilitated seamless communications across the multiple departments that had been strained and saved 10's thousands of dollars in lost revenue due to non-shipments of orders.
Established a new software and worked hand in hand with the developers, this was a drastic change and with my knowledge and attention to detail, I was the go-to person who was in charge of training the forklift drivers, receivers, and even owners in the many processes that the software.
Experience
5-7 Years
Level
Executive
Education
GED
Online Sales Representative Resume
Headline : To occupy an Online Sales Representative position with a company that will allow me to apply my knowledge and expertise as well as further my abilities in a corporate world with day to day operations. The overall objective is to be in management with full knowledge of all operations and tasks.
Skills : Inventory Management, Microsoft Word, Excel, And PowerPoint, Internet Business Solicitation, Facebook, Twitter, Instagram, And Other Social Media Outlets Used To Generate Sales And Income.
Description :
Assisted customers with purchasing items online, by giving them my expert opinion and knowledge of the products.
Assisted them with navigating the Best Buy website.
Assembled latches from steel, die-cast, or aluminum pieces.
Inspected the parts for damage or discoloration.
Greeted customers in a timely fashion, while quickly determining their needs.
Answered customer questions about product availability and shipment times.
Met sales goals and service expectations monthly to overcome customer objections when needed show empathy to customers and build rapport.
Experience
5-7 Years
Level
Executive
Education
Diploma
Online Sales Representative Resume
Objective : Looking for an Online Sales Representative position of increasing responsibility in the accounting and or sales/marketing field where I can utilize my work experience and education.
Assessed customer needs resulting from inbound calls, sales order comments and instant messaging then provided customers with product information or found a satisfactory remedy to their problem while staying in bounds of company policies.
Reviewed customer communication regarding placed or potential orders, made requested changes, and communicated these changes to all parties involved in the sales and order fulfillment process.
Completed weekly reports and made updates to the company website.
Made changes to customer orders using the company's order processing system and assured all changes to orders were communicated to and understood by our warehouse representatives.
Arranged with customers and FedEx for the return of incorrect or faulty merchandise and negotiated warranty claims with our warehouse and product manufacturing representatives on behalf of customers.
Compiled a weekly inventory report for our companies top-selling items.
Input small sales and product updates to our company website.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Business Administration
Online Sales Representative Resume
Headline : To obtain an Online Sales Representative position in a field I enjoy, advance, and exceeding expectations and implementing creative solutions to provide more than exceptional service to my employer and customers.
Skills : Windows Computer; Secretarial; Travel Arrangement, Business Machines.
Description :
Traveled Planner.
Developed itineraries for business and pleasure travel.
Served as point of contact between host sites and clients.
Negotiated terms and rates between parties.
Developed safety nets to avoid conflicts Accomplishments Contacted clients making them aware of changes made by the airline to their flight itinerary.
Kept an eye on flight changes making sure all flights after the changes were still connecting flights.
Used Customer service skills, negotiating skills, intervening skills, travel agent skills.
Experience
5-7 Years
Level
Junior
Education
Business Education
Online Sales Representative Resume
Objective : Responsible for Collaborating with the team on improving prospecting strategies, Ability to identifying & sourcing information on prospective clients.
Skills : Microsoft Office, EBay Sales, Typing.
Description :
Resolved problems for customers Recommend changes to products to better the customer Provided excellent customer service Multi-tasked in a fast-paced environment Provided help towards my team, team coach, and customers Sold products to customers Process information for the customers Worked with multiple systems during online conversations Make prospecting calls.
Able to make a sales pitch to people who have freight to ship.
Negotiated with shippers and carriers.
Managed daily shipments and make sure they pick up and deliver 24/7/365.
Responded to customers via chat, email, and fax Research appliance parts and place orders for customers Provide outstanding service to all our customers in a fast-paced environment.
Made outbound phone calls via cell or internet (wired ethernet) in a quiet environment without interruptions.
Consistently displayed a positive, professional, friendly, and high energy willingness to assist customers through video, chat, or telephone interactions.
Experience
2-5 Years
Level
Executive
Education
Associate In Science
Online Sales Representative Resume
Headline : To utilize my diverse Sales and Marketing experience including Digital Media Advertising, Business Administration, Inside and Outside Sales experience in a challenging and rewarding Inside Sales or Client Relationship position.
Skills : Microsoft Office, Ready To Work Credentials.
Description :
Responsible for fielding over 100 daily inbound/outbound calls and converting these interactions into sales.
Responsible for communicating with clients and contractors through website interactions to increase sales activity.
Consistently converting over 23% of my calls into sales.
Hired by this company in order to set an industry-standard in customer service.
Quoted online government purchase orders.
Read product blueprints for job quotes.
Became more educated with Microsoft Office and MAC operating systems.
Experience
5-7 Years
Level
Executive
Education
BA In Communication Studies
Online Sales Representative Resume
Summary : Responsible for Researching the value of all inventory so that the item would be priced reasonably, Testing all products to guarantee good working order.
Followed up on sales leads for subprime Auto loans.
Responsible for processing of loan application and credit analysis for accepting or denying of application.
Verified of all applicants documentation and calculation of debt ratio.
Responsible for providing detailed information to prospective borrowers and dealers for obtaining loans within a timely manner.
Provided support to Collections,skip tracing and Recovery department.
Created and maintained daily and End of Month Sales & Collections reports.
Worked on various Special Project assigned by upper management team.
Experience
7-10 Years
Level
Management
Education
BS In Psychology
Online Sales Representative Resume
Summary : Over 10+ years of Online Sales Representative Experience including managing schedules, appointments, and manning in/outbound phones. Outstanding customer service skills including serving clients, resolving complaints, and troubleshooting problems for clients. Extensive Retail Expertise including making sales and managing inventory.
Skills : Typing -73 Wpm, Microsoft PowerPoint, Spreadsheets, Proficient In 10 Key.
Description :
Researched the value of all inventory so that the item would be priced reasonably.
Tested all products to guarantee good working order.
Posted each item on an online marketing system for sale.
Able to work from home checking the status of orders to be in constant understanding of what the next workday would bring.
Worked independently to package orders and ship them out in a timely manner.
Made available to customers with questions or concerns and corrected the issue as often as possible without having to bring it up to managers.
Offered support to managers and coworkers during low sale periods.
Experience
10+ Years
Level
Senior
Education
Bachelor's In Animal Ecology
Online Sales Representative Resume
Objective : A dynamic Online Sales Representative professional, with excellent telephone etiquette, experienced in call-center settings. Excel in listening to customer needs and articulate product benefits. Provide value to the customer by creating solutions. Build and maintain enduring customer relationships to boost sales.
Skills : Microsoft Office, Customer Service, Computer Savvy.
Description :
Monitored customer's actions to assist with online support.
Provided customer's assistance with evaluating rate plans, mobile devices, and accessories for comparison and purchase.
Assisted customer's with instructions for various needs including; logging into their online accounts, managing their overall plan and services, adding lines of service, or starting new lines of service.
Maintained multiple lines of chat simultaneously.
Provided answers and suggestions in a timely manner to all customers.
Reduced stress and confusion for customers with detailed walk through information.
Consulted with team members or Team leader about any questions or concerns that were out of the online sales chat service range.
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