Operations Assistant Resume Samples

Description :

1. Responsible for interfacing with and assisting customers, manufacturers, wholesalers, and suppliers in efficiently fulfilling all company orders using OSCommerce order processing system.
2. Using a ticket processing system Zendesk to prioritize and process all customer, manufacturer, wholesaler, and supplier calls and/or emails.
3. Obtaining initial information which is used to better assist customers in determining what they need for their vehicle(s).
4. Processing all customer orders and stock replenishment from suppliers, wholesalers, and manufacturers.
5. Accepting and processing all forms of payment including Paypal, all major credit cards, cash, and checks on a daily basis to complete orders.
6. Quickly and successfully resolve any customer and/or supplier issues that may arise.
7. Tracking and finalizing all invoices, back order and discontinued parts concerns.
8. Receiving, inspecting and processing all shipments verifying for accuracy and restocking to proper item storage location(s).

Experience

7-10 Years

Level

Executive

Education

HS

Description :

1. Maintains documents and material records or logs timely.
2. Operates and performs routine maintenance of a variety of office machines such as CRT, telephone, fax, microfiche reader/printer, copier, and digital scanner.
3. Revises filing system to ensure ready access of records; receives prepares or verifies documents; reviews, processes or edits documents and forms.
4. Performs computations, to ascertain the correctness of reported information.
5. Serves as front desk receptionist; greets and assist walk-in customers for the department, receives and responds to routine inquiries from the public daily; transfers calls to the proper secretary of state agencies for technical questions when necessary.
6. Answers phones and takes messages when necessary; greets and announces individuals to appropriate staff upon their arrival within the office.
7. Provides some guidance and direction to lower clerical staff in fulfilling support functions.
8. Assist private secretary with keeping track of attendance for the office.

Experience

10+ Years

Level

Senior

Education

BA

Description :

1. Reported to the VP of operations and was responsible for managing the day to day operations and administrative support.
2. General office functions in ensuring efficient and accurate processing of contract requirements and documents.
3. Contract administration included set up and maintain new project files, meeting notes, submittal processing, change orders, RFI, insurance certificates, document distribution, equipment, and material release and tracking.
4. Monthly project billing, punch list processing, project closeout books and documents along with as built and the operations and maintenance manuals and distribution.
5. Weekly and monthly reports on billing, labor projections, vehicle maintenance, current company project information, warrant log and safety log.
6. Created an operations manual with complete step by step processes and procedures.
7. Covered front desk and phones for receptionist and cover office managers desk as needed.
8. Created documents and templates, as well as stream, lined documents, processes, and procedures for the company.

Experience

2-5 Years

Level

Junior

Education

Certification

Description :

1. Work with maintenance and housekeeping to schedule apartment readiness, scheduling and implementing new residents orientation, buddy program, move in and out 's for our building.
2. Outside marketing in the community to promote our senior housing, planning and hosting various groups in our building to promote and educate the public.
3. Front desk coverage to include all aspects of daily operations of front office and customer service.
4. Responsible for office petty cash, and office product/supply orders and stock.
5. Work with vendors and outside sales to guarantee a functional and positive working environment.
6. Scheduled team meetings, updated internal operations documents and maintained spreadsheets for all office activities.
7. Deliver exceptional service to clients by building and sustaining high-trust partnerships with internal team members.

Experience

10+ Years

Level

Management

Education

BBA

Description :

1. Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency.
2. View all branch capture runs to ensure everything is balanced and transmitted by end of the day perform preliminary reviews of check deposit transactions monitor daily outgoing remote deposit capture batch file to item processing within deadlines.
3. Print incoming fed returns form federal reserve bank through feedline advantage.
4. Quickly and effectively resolve debit or credit discrepancies on the check that were processed through the federal reserve.
5. Prepare cash letter for the redemption of savings bonds through the federal reserve.
6. Process outgoing and incoming domestic and international wire transfers through the federal reserve system.
7. Processing branch currency orders and shipments through the federal reserve.
8. Read source documents such as canceled checks, sales reports, or bills and enter data in specific data fields or onto tapes or disks for subsequent entry using keyboards or scanners.

Experience

7-10 Years

Level

Executive

Education

MBA

Description :

1. Manage security process compliance in the manner that aligns with customer requirements.
2. Coordinate personnel and asset risk management through surveillance and electronic tracking.
3. Provide mitigation plans for status security risk on a daily / weekly basis.
4. Protect classified traffic on communications networks that include data, voice, and video.
5. Provide management information gathered from various operations according to policy and procedures.
6. Maintain and log all reports gathered from various internal intelligence monitoring and maintain accountability for site personnel and report to the regional office.
7. Process air movement/ground movement request for equipment shipments and personnel.
8. Maintain registry information pertaining to classified materials, certifications, and to support various security matters.
9. Provide expert incident evaluation, response, and recovery plans, programs and operations to ensure successful organizational recovery and reconstitution.
10. Interact with clients and document any information relevant to their case.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Providing administrative support to the vice president of global administration and office operations.
2. Scheduling meetings, word processing, maintaining calendar, making travel arrangements, administrative support, and other activities as assigned.
3. Assisting with meeting preparation and handle meeting logistics and coordination.
4. Processing payment request forms for global administration and office operations department.
5. Maintaining global administration and office operations SharePoint sites, which includes uploading documents, updating content and re-configuring sites when needed.
6. Monitoring staff travel reports a member of the center's security task force.
7. Adding visitors, service requests, and additional services to our building management office site.
8. Filing AMEX reports in concurring (expense management services) cover the front desk at all times.
9. Training to all new operations assistants, part-time and seasonal employees in all aspects of operations.
10. Reviewing documented and processed sensitive mail within the department.

Experience

2-5 Years

Level

Junior

Education

BA

Description :

1. Maintaining office procedures, executive communications and staffing management through direct communication and collaboration with senior level executives.
2. Communicating daily with leaders, senior managers, and staff regarding the status and execution of all sales, service, and quality control processes.
3. Preparing communications to engage and educate employees on company developments including new policies, engagement programs, company press, and achievements.
4. Launching marketing initiatives to support the business to business marketing efforts.
5. Maintaining office efficiency through managing inventory, meeting minutes, customer service and hiring processes.
6. Providing support to the accounting department by co-creating reports to reflect weekly revenue and expenses.
7. Providing customer service in a manner consistent with good customer relations and company policy.
8. Assisting with assigning daily work orders of the construction department.
9. Reviewing daily reports for irregularities notifies proper authorities to ensure problems are resolved.
10. Working on business development initiatives and participated in meetings.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Involving in many of the day to day operational needs.
2. Instruction of a new hire training course to prepare the staff for daily duties.
3. Providing conflict resolution when needed, provide accurate information in the verbal and written form communication between upper management and staff.
4. Delegating daily duties and monitoring progression throughout the day instruction of a new hire training course to prepare the staff for daily duties.
5. Maintaining and updating spreadsheets for location structures and managed updates in internal claim systems.
6. Preparing file reviews, which included scheduling of the file review, collect documents, organized books and produced booklets for all clients.
7. Assisting account executive and business development managers to increase the speed and efficiency of our sales and renewal processes.
8. Sending violation and hearing notices, hearing findings, and account follow-up to residents.
9. Administering collection and return of moving and community room deposit including pre and post inspections.

Experience

7-10 Years

Level

Executive

Education

BS

Description :

1. Provide administrative support for CEO, COO, VP of investments, VP of construction & maintenance, VP of operations, and operations manager.
2. Handle all service requests, vendor proposals and contracts, and lease inquiries.
3. Help the field whenever necessary by following up with resident prospects and setting up appointments to tour the community.
4. Act as the traveling coordinator for all associates and assist operations manager with setting up yearly manager's conference.
5. Run weekly reports consisting of occupancy, forecasting, and delinquency data.
6. Responsible for ordering mobile devices for associates and assist with cloud data back-ups skills used administrative, office technology and hardware, organization, building management, office management, expense reporting.
7. Managed back-orders and the return of defective products periodically with the supply base by using ERP software.
8. Worked diligently with vendors and suppliers to streamline the flow of the supply chain.

Experience

2-5 Years

Level

Junior

Education

BS