Operations Project Manager Resume Samples

Description :

1. Assisted Senior FM and Operations Manager with site inspections, evaluations and project bids.
2. Pursued service bids, negotiated services, fulfilled interior and exterior project follow-up to client satisfaction.
3. Initiated online accessible site data collection program for consistent field reporting.
4. Ensured warranty support and insurance levels in compliance with contracted service agreements.
5. Designed and maintained process for monitoring and controlling actual expenditures against the established budget of $18 million per organization.
6. Created, updated, and validated project milestone documentation and organization-wide project plans including all start-up activities for both companies.
7. Assigned exclusively to all projects requiring high levels of confidentiality and security.
8. Anticipated potential risks, issues, and roadblocks regarding project implementation.

Experience

2-5 Years

Level

Junior

Education

PS

Description :

1. Managed projects for multi-location, cross-functional teams focused on process gap analysis and resolving mission-critical problems.
2. Communicated the project vision, strategies and business benefits to various teams/audience levels to gain the support of the bigger picture.
3. Served as a seasoned resource during LOB adoption/implementation of change controls, risk assessments and FMEA reviews.
4. Collaborated to create/revise workflows, policy and procedure manuals to improve business objectives, processes and minimize risk.
5. Coordinated reporting of initiatives, status/updates and conducted weekly touchpoints with teams and stakeholders.
6. Managed full life cycle cross-functional projects that drive customer, quality and business efficiencies.
7. Managed a project to re-engineer all internal processes with the aim of improving the customer's experience, drive cost efficiencies and complaint reduction.
   

Experience

5-7 Years

Level

Executive

Education

BA

Description :

1. Sought out to facilitate the successful turnaround of a corporation providing infrastructure optimization with the city through strategic planning and financial controls.
2. Expedited a large-scale storm and sanitary sewer upgrade for the city, ensuring project finished on time and within budget.
3. Provided quality control, quality assurance, production improvement, and adherence to contractual estimation, strengthening contractual relationships and client satisfaction.
4. Cultivated and negotiated improved contracts with 20+ vendors, resulting in improved profitability.
5. Secured contracts with an additional 2 cities for $1.2M, extending presence and improving reputation during the corporate turnaround process.
6. Authored turnaround plan, improving performance, reliability, and status with the city obtaining contracts, a 5-year extension, and multimillion-dollar turnaround in a year.
7. Directed 30 employees across the state, implementing structure and procedure while improving morale and corporate commitment.
8. Decreased accounts receivable by 60 days with the implementation of a revised invoicing structure.

Experience

5-7 Years

Level

Executive

Education

MBA

Description :

1. Responsible for ensuring compliance and regulatory mandates were followed for the Hospital projects.
2. Solved complex problems and developed innovative solutions.
3. Managed from initiation to close out many projects simultaneously for the FHIC, PreAccess and Patient Financial Services teams.
4. Lead the development of program/project scope statements, in consultation with applicable stakeholders.
5. Worked with Project Sponsors and key project resources to identify the skills, duration, and effort required for successful project execution.
6. Integrated CRM and billing systems to ensure FH patients were billed correctly for their activities at the Hospital.
7. Decreased accounts receivable by 60 days with the implementation of a revised invoicing structure.

Experience

0-2 Years

Level

Entry Level

Education

MBA

Description :

1. Managed cross-functional project teams tasked with complex product development initiatives that were then rolled out to over 4300 domestic locations.
2. Drove operations readiness, communication of calendar promotions, and resource planning.
3. Ensure operation tools were built to allow for efficient development and execution, delivered a robust 3-year plan that is operationally sustainable and profitable.
4. Effectively managed multiple projects and resources with minimal manager oversight to drive projects and timelines that enforced scope.
5. Responsible for conceptual and practical expertise in the development of training materials for new products and procedures.
6. Assured the smooth turnover of projects both at the initiation as well as the conclusion to users.
7. Collaborated with user groups to maintain an ongoing understanding of business issues and needs.

Experience

0-2 Years

Level

Entry Level

Education

BS

Description :

1. Lead global technological and industrial manufacturing conglomerate of complex power systems, consumer products, and electronics, with worldwide revenues of $90 billion.
2. Manage over $185 million in contracts with top Fortune 500 AA+/BB enterprises.
3. Negotiate and manage equipment supply agreements and service contracts of wind generators, gas turbine generators, motors, customer service, and spare parts.
4. Responsible for the general management, business administration, and operations for product services, as well as customer relationships.
5. Monitor critical activities to ensure timely delivery and customer satisfaction, and fulfill commercial obligations.
6. In charge of overall project management planning, execution, scheduling, reporting, estimations and forecasts for the department.
7. Address technical and commercial issues to avoid escalation, in close collaboration with internal and external stakeholders, until its satisfactory resolution.
8. Lead and coordinate a multi-disciplinary and international team with direct supervision of staff.

Experience

10+ Years

Level

Senior

Education

Diploma

Description :

1. Manage high-priority projects for a start-up venture.
2. Responsible for all aspects of the project lifecycle that includes identifying, analyzing, and recommending implementation strategies to define best practices.
3. Identify technologies/applications that improve processes and reduce costs.
4. Partner with global vendors and consultants to increase brand engagement, e-commerce, service delivery, and digital content capabilities.
5. Restructure a tactile consumer product for web/mobile delivery and drafting a patent application for the mobile app.
6. Conduct market research and concluded that it needs to deliver its tactile product experience to users via a web/mobile platform.
7. Reposition the content, offering the user a unique branded experience, and delivering it to them via web/mobile delivery.
8. Develop a project plan that included defining the scope, gathering requirements, estimating potential costs, schedules, and identifying risks.

Experience

7-10 Years

Level

Management

Education

MCA

Description :

1. Worked closely with engineering, product marketing, and all cross-functional teams to track project timeline and schedule while posting up-to-date information on wiki pages.
2. Facilitated weekly operations production and planning meetings, manage all presentation decks and action items.
3. Managed weekly bug scrub review with all the Managers to make sure all the bugs scrubbed properly with their attributes and to be fixed projects.
4. Supported senior directors to run daily software features meetings to discuss status/risks and meet codes drop deadline similar to an agile environment.
5. Automated Excel VBA macro to run efficiently and help analyze data on weekly reports, maintain daily and weekly bug projections report to streamline the process.
6. Accurately maintained and updated components in CARETS (Component Attribute/Relationship Enterprise Tracking System) and CDETS.
7. Accountable for all EDCS (Electronic Document Control System) documents to go through the full approval process to meet ISO requirements.

Experience

2-5 Years

Level

Junior

Education

MBA

Description :

1. Managed multi-vendor strategic supply chain projects for a $5 billion corporation, including software development, integration, and operational process changes.
2. Led teams of training and implementation specialists through detailed project plans to convert from various systems to standardized warehouse management systems.
3. Improved warehouse efficiency and accuracy with radio frequency (RF) technology in all functional areas of the increasing operations accuracy to 99.8%.
4. Implemented Pick to Voice (PTV) technology through the full system development life cycle.
5. Coordinated teams of SMEs to develop standardized processes for all warehouse functions, and develop labor standards/goals for each.
6. Managed building consolidation project, reducing 26 DCs to 20.
7. Assisted Facilities Director with construction projects of five redistribution centers.
8. Monitored and reported on-site progress against plan.

Experience

10+ Years

Level

Senior

Education

BS

Description :

1. Actively participated in multiple committees within the organization.
2. Regularly work within the business development aspect of the organization with the Executives, Directors, and other clinical or hospital departments.
3. Provided feedback and guidance in processes, helping to continue the development of operations.
4. Worked to build structures that have implemented programs and policies to coordinate clinical operations including workflow, policies and procedures, and improvement plans.
5. Obtained significant experience in different types of management roles, including direct employee management and/or overseeing other managers in the company.
6. Worked with others to develop functionality and use of the Electronic Medical Record systems to fit company needs and implemented in various locations.
7. Managed HR responsibilities, including conducting interviews, hiring employees, and conducting evaluations or corrective actions.
8. Created and assisted in the management of many schedules, including physicians and staff schedules.

Experience

10+ Years

Level

Senior

Education

E.Ed

Description :

1. Identified and scheduled project deliverables, developed a plan of action and provided a status for senior-level management.
2. Concurrently directed 2-3 projects; ranging in duration from 2-18 months with budgets from $550K to $2M.
3. Coordinated with business units to deploy strategic initiatives and develop unit-specific key indicators and performance measures in line with corporate goals.
4. Selected to collaborate on training curriculum for call center operations.
5. Assisted in design, development, and presentation of a 2-day training session with 3 modules; 1st training session with 38 attendees.
6. Establishing, organizing, and implementing short- and long-range goals, objectives, policies, and operating procedures for knowledge-based tool project initiation.
7. Directed web knowledge software project; incorporated into call center system to ensure accurate information gathering.
8. Managed all phases of the project from inception to implementation.

Experience

5-7 Years

Level

Executive

Education

M.Ed

Description :

1. Accountable for and manage the development, implementation and ongoing maintenance processes and periodic projects.
2. Manage the development, implementation, and maintenance of operations processes.
3. Responsible for the documentation of processes.
4. Manage to report related to operational processes.
5. Lead projects by creating a project timeline, identifying key milestones and additional resources.
6. Support agenda development, preparation, and documentation for a number of key meetings.
7. Complete, track and manage system change requests and IT work requests.

Experience

5-7 Years

Level

Executive

Education

BS