The main duty of an Operations Representative is to represent the company in a professional manner. Apart from assisting the operations manager, the person will perform all the duties that are listed on the Operations Representative Resume – handling enquiries, creating customer databases, handling office correspondence, assisting the operations manager in managing the financial queries of the client, attending internal and external meetings, assisting in strategic planning and implementing policies; and coordinating with other departments of the company.
Those interested in this area of operation should depict the following skills and abilities – a strong passion to learn the work and travel frequently, good negotiation skills, computer competencies, and the ability to establish a strong relationship with outsiders. The education requirements may vary based on the employer’s preference, while some resumes depict only a high school diploma or GED; many denote a college degree.
Summary : To Obtain Strong attention to detail, ability to connect the details back to the big picture and assess the impact
Skills : Alpha and numeric data entry. Microsoft office, excel, and word.
Description :
Process transactions in one or more of the company's internal operations are to support the domestic and international consumers.
Responsible for basic level reporting, call-center support, reviewing and processing transactions for item processing, sorting using electronic.
Operated Opex machine, processing corporate accounts online, making deposits daily
.Maintains internal operational and financial controls and ensures they meet bank standards.
Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients.
Operations lead to identifying systems, sub-systems, equipment start-up sequence and commissioning of equipment.
Generate & validate the information of Provenir letters to be sent to Branch Managers as well as customers.
Experience
10+ Years
Level
Senior
Education
Diploma
Operations Representative I Resume
Objective : To seek a challenging position in a type of working environment conducive to professional growth. Operations Representative must have a solid understanding of manufacturing, sourcing and quality control practices. This includes experience in making/assembly operations, supply chain management, manufacturing/assembly processes, production planning and scheduling, materials handling and logistics.
Skills : MS Excel, Windows.
Description :
Enters alphanumeric data from a variety of sources, including paper-based, electronic and phone into a computer database.
Records and verifies simple to moderately complex data. and Corrects errors according to standard procedures.
Processes transactions in one or more internal operations to support domestic and international consumer
Responsible for call center support, reviewing and processing transactions for item processing, sorting using electronic or mechanical equipment, reconciling, statement.
Maintains internal operational and financial controls and ensures they meet bank standards.
Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients.
Performs routine and various item processing functions under moderate supervision within a process that has built-in checks and balances.
Experience
0-2 Years
Level
Junior
Education
Diploma
Operations Representative III Resume
Objective : Diffuse and resolve various volatile situations while maintaining the balance between the interests of both.
Skills : M.S Office, Dedicated
Description :
Lead interfaces between Process Engineering, Contractors, Operations, Mechanical.
Conduct vendor and fabrication yard audits as it relates to equipment, QA/QC .
Attend major equipment FAT's and reviews, punch list open items before equipment is accepted and allowed to be shipped from the vendor's shop.
Operations lead to identifying systems, sub-systems, equipment start-up sequence and commissioning of equipment.
Recognitions for assisting/being a resource for other Projects with documentation, attending model reviews for input and conducting Lessons.
Completed Supervisor Essentials and Leadership Roles and Behavior sessions/workshops.
Responsible to put into action supervisor techniques in day to day interactions.
Experience
2-5 Years
Level
Junior
Education
C.J
Opeartion Representrative II Resume
Summary : Looking for a full time position in an environment that offers a greater challenge and the opportunity to help the company advance efficiently and productively.
Skills : Microsoft Office, Powerpoint, Word, Excel.
Description :
Responsible for process foreign exchange debit the customer's account at the proper exchange rate.
Conduct and process as a collections case to collect funds on behalf of the customer.
Receives and verifies all incoming deposits from foreign countries as well as scan and balance all of the deposits from international customers.
Perform on PC Workstations the functions to scan and balance all incoming check deposits from commercial customers.
Receives and verifies incoming currency and/or coin deposits and other credit transactions for commercial customers.
Train new and existing team members on the production floor upon request.N
Negotiate and process various forms of monetary payment for customers and business partners.
Experience
10+ Years
Level
Management
Education
BBM
LeadOperations Representative Resume
Headline : Seeking a Company where Contribute towards department efforts in the areas of constant process improvement, improving productivity .
Skills : Microsoft Word, Excel, Outlook,
Description :
Responsible for pallet count, and weight to planning mode of transportation based on clients' needs by date and cost.
Matrix reporting for the two largest clients to track accessorial charges, losses, and special requests.
Improve processes for efficiency and cost preservation Seek freight consolidate opportunities
Supports internal and external customers, carriers, and suppliers by executing operational processes.
Answer incoming calls, listen and inquire about the reason for the call to assist or transfer to the correct individual.
Schedule appointments for carriers at specified shipper and receiver locations.
Audit load information to ensure accuracy and correct billing.
Build loads for internal and external customers to track and trace for accurate reporting and on-time pickup and on-time delivery.
Recognize opportunities to develop and deepen relationships in order to grow business and increase revenue.
Experience
5-7 Years
Level
Junior
Education
Masters
Registered Operations Representative Resume
Summary : More than 10 year of experience in the industry with the focus corporate policy and process efficiency.
Skills : Microsoft, Excel,Hard working.
Description :
Responsible for the renewal process which includes completion of credit reports, verification of data to ensure compliance.
Ensure compliance & operational risk controls in accordance with pertinent laws & regulatory banking standards & policies.
Generate & validate the information of Provenir letters to be sent to Branch Managers as well as customers.
Improve processes for efficiency and cost preservation Seek freight consolidate opportunities
Supports internal and external customers, carriers, and suppliers by executing operational processes.
Answer incoming calls, listen and inquire about the reason for the call to assist or transfer to the correct individual.
Maintains internal operational and financial controls and ensures they meet bank standards.
Experience
10+ Years
Level
Senior
Education
Masters
Senior Operations Representative Resume
Summary : Customer and quality focused business who provide the strategic vision and leadership that drive operational process.
Skills : Microsoft Office, SAP, Quickbooks.
Description :
Processes transactions in one or more of the company's internal operations to support domestic services functions.
Responsible for basic level reporting, call-center support, reviewing and international consumer, commercial and wholesale bank.
Maintain processing transactions for item processing, sorting using electronic or mechanical equipment, reconciling, statement rendering.
Maintains internal operational and financial controls and ensures they meet bank standards.
Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients.
Performs routine and various item processing functions under moderate supervision within a process that has built-in checks and balances.
Generate & validate the information of Provenir letters to be sent to Branch Managers as well as customers.
Experience
7-10 Years
Level
Senior
Education
Diploma
Assistant Opeartion Representative Resume
Headline : Lead and drive the gathering of operational metrics and insights into our global service organization, with minimal guidance and a constant focus on improving our capabilities and results
Skills : Customer Service, HELOC.
Description :
Assist management in the direction of the multi-functional activities of the department.
Conduct meeting internal and contractual commitments, assuring the quality of process and direction of resources.
Support the development of proposals by providing accurate assumptions, estimates, and schedule resources and participate in pre and post-project reviews.
Responsible for communication liaison for new temporary employee assignments non-exempt staff, product line staff, and management.
Responsible for review, revise, maintain and direct employee-training programs.
Monitor the department's process flows while maintaining the highest level of quality in all aspects of the operation of the area.
Identify, review and communicate changes and enhancements to the process control system.
Identify and recommend solutions for interdepartmental schedule problems, priority requests or any customer requirements not being met.
Facilitated ramp down a project that affected over 150 temporary employees.
Experience
5-7 Years
Level
Executive
Education
Diploma
Operations Representative Execuitve Resume
Headline : Able to work independently with little to no supervision or as a team member. Passion for superior customer service and commitment to professional growth.
Skills : Excel, Microsoft, Word, Outlook.
Description :
Received and scanned completed Remote Capture transactions and deposits for onsite storage.
Completed research cases opened by Research and Adjustments Department to correct customer account discrepancies in a timely manner with a production-oriented environment.
Performed heavy data entry work to update the computer system regarding case statuses.
Searched for missing checks and financial instruments to complete the balancing process within limited time constraints.
Located and Processed cash sent in error from the banking center on a number of occasions.
Balanced Foreign, and Bad Image items to the penny using 10-key calculators and encoding machines.
Prepared General Ledger tickets as necessary to correct discrepancies between the financial reports and actual item amounts.
Experience
5-7 Years
Level
Executive
Education
AA
Associate Operations Representative Resume
Headline : To obtain a job within chosen field that will challenge allow to use education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement.
Skills : Economics Minor, Computer Knowledge.
Description :
Maintain a Cultivated newly created position for discolored water complaints.
Responsible for procedures, implemented customer correspondence templates, created and maintained complaint spreadsheet tracking system.
Collected and tabulated project bids from developers Defused chronic/severe discolored water complaints from customers.
Assisted water company Inspectors and Supervisors on water main cleaning & lining projects via tracking discolored water.
Orders should be placed within a strict timeline in order to meet the department standard of 10-day turnaround from order to delivery.
Located and Processed cash sent in error from the banking center on a number of occasions.
Balanced Foreign, and Bad Image items to the penny using 10-key calculators and encoding machines.
Experience
5-7 Years
Level
Junior
Education
Diploma
Chief Operations Representative Resume
Summary : Desire to bring help People excel in all avenues of life . Experienced in Dedicated to creating and nurturing a lifelong love of knowledge in people.
Skills : Data Entry, 10 Key.
Description :
Facilitated and supported new system conversions and process change requirements related to strategic or operational initiatives.
Processed adjustments for liability products with respect to renegotiations, dividend calculations, transfer routines, penalties, journals, and account lockouts.
Responsible for timely and accurate responses to all customers inquires originated by Banking Services.
Responsible for processing chargeback items from the Federal Government and Clearing Houses on a daily basis.
Included overdrafts and large return items.
Responsible for all exception items, tracking all jobs completed to banking standards and accurately to compliance.
Experience
10+ Years
Level
Senior
Education
Masters
Operations Representative Resume
Summary : Seeking a company where Determine key data sources and data interdependencies within the organization, to ensure all relevant parameters are considered to gather insights
Skills : MS Office, People Soft.
Description :
Performed transactions using a credit/debit and general ledger account numbers to correct rejects and balancing checks.
Performed support functions on end of day procedures and ensured that logs are approved by the supervisor/coordinator.
Prioritized large dollar settlement differences before the deadline to avoid losses to the bank and customers.
Performed data entry, updated spreadsheet reports and provided feedback to management and other additional duties as requested.
Coordinated staff work activities and build teamwork effort to ensure work issues are corrected and managed in a timely manner.
Performed and maintained the Access Database of all client consolidated invoices.
Make sure that the amounts encoded are correct and in balance to ensure that customers'accountst is debited and credited correctly.
Experience
10+ Years
Level
Management
Education
Diploma
Senior Operations Representative Resume
Objective : Knowledgeable Senior Operations Representative professional with extensive experience in customer service, fraud investigations, proof operations, research, garnishments, levies and liens. Detail-oriented Customer Service Trainer. Keen ability to identify problems on documents and make quality decisions that facilitate problem resolution and enhance customer satisfaction.
Skills : Microsoft Office Programs, HTML, Operational Skills.
Description :
Responsible for the daily functions of the Return Research Department.
Made key decisions to determine best ways to manage work load for optimum performance.
Successfully reconciled and prepared incoming return cash correspondence from various financial institutions and internal departments.
Represented the bank's interest by implementing the necessary financial adjustments to account inquiries both orally and in writing.
Maintained and prepared end-of-day settlements on processed items affecting accounts with 100% accuracy.
Consistently researched and resolved client problems and responded to inquiries quickly and effectively with little or no supervision.
Often served as the final decision-maker.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Senior Operations Representative Resume
Objective : To further my experience and be challenged with the opportunity to serve others by contributing to the achievement of organizational values and applying my professional skills and education.
Skills : Microsoft Office, Customer Service, Call Center Experience, Typing 70-80 WPM, 10-Key.
Description :
Provided sales and marketing department, clients, and traders with detailed account information.
Reconciled accounts with custodian information to our accounting system.
Provided traders and custodians with account information.
Identified and investigated any reconciling items.
Produced client reports on a monthly, quarterly, and annual basis.
Processed information in a timely manner in order to meet daily deadlines.
Calculated management fees, affirmed trades.
Experience
2-5 Years
Level
Junior
Education
B.A. In History
Senior Operations Representative Resume
Objective : Senior Operations Representative professional seeking career advancement opportunities in the medical field with an emphasis on delivering quality, caring, customer service to meet a patient's medical needs. Possess strong knowledge of Respiratory and Durable Medical Equipment. Developed interpersonal skills, able to interact with a diversity of healthcare professionals and patients.
Skills : MS Office, Training SKills, Planning Skills.
Description :
Managed employee transfers, merit increases, promotions, and terminations to assist with personnel management.
Maintained records for account manager's attendance and disciplinary actions, and reported all disciplinary actions to corporate headquarters.
Maintained personnel files to allow for reporting and monthly staffing analysis.
Developed and implemented various spreadsheets to track and manage budgets.
Managed all approvals, denials, and responses to customers' application requests for enrollment in hardship programs.
Maintained data, fee waivers, reinstatements, and corrections of any misapplied payments.
Researched to determine allocations of data entry for a number of areas with a variety of sources.
Experience
0-2 Years
Level
Entry Level
Education
Diploma
Senior Operations Representative Resume
Headline : To obtain a challenging Senior Operations Representative position that will utilize both my professional experience to contribute to the organization's goals while providing me with excellent opportunities for career development and personal growth.
Skills : Microsoft Office, Ten Key By Touch, Customer Service Representative, Banking/Credit Union, Safe Deposit Boxes, Opening New Accounts, And Cross-sell Products.
Description :
Utilized multiple operating systems to produce key documents from various sources in order to fulfill Customer requests from automation exceptions while adhering to Service Level Agreement and productivity standards.
Performed research if necessary and take appropriate steps to mitigate risk in a high-volume document fulfillment environment.
Researched and fulfilled Customer requests for deposit return items and provide legal replacement checks when warranted.
Subject matter expert in return items to peer-train and quality check associates on function.
Provided daily capacity reporting data for incoming cases.
Procured and fulfilled Customer and associate requests for tax documents.
Served as subject matter expert to peer-train associates on tax document fulfillment.
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