An Optical Sales Associate acts as the first point of contact for customers and assists them with the various activities. The job description and duties are listed on the Optical Sales Associate Resume as – welcoming customers into the store, carrying out pre-screening tests, helping customers select the correct frames, and lenses, measuring the frames and ensuring they fit perfectly, ordering prescription glasses and contact lens in for the customer, making follow up appointments for customers, making adjustments to the frames when the customer collects their glasses; explaining offers and products to customers; and carrying out pre-screening tests such as retinal imaging and pressure and visual field testing.
While the actual duties tend to vary based on the requirements of the store, the following skills are universally common and needed to get the job done – basic IT skills, the ability to communicate clearly with all people, experience working in a retail environment, and customer service sector. A high school diploma or GED with English and Maths at National 5 is compulsory to work in this capacity.
Headline : Dedicated Optical Sales Associate with 7 years of experience in eyewear sales and customer service. Proven track record in exceeding sales targets and enhancing patient satisfaction through personalized service and product knowledge.
Managed appointment scheduling and patient check-ins to ensure smooth operations.
Interpreted lens prescriptions and conducted precise P.D. measurements for accurate fittings.
Assisted customers in selecting frames that suit their style and needs.
Performed daily cash handling and bank deposits to maintain financial accuracy.
Compiled daily sales reports and processed insurance claims efficiently.
Handled a high volume of Medicaid orders, ensuring compliance with regulations.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Experience
5-7 Years
Level
Executive
Education
AAS Opticianry
Optical Sales Associate Resume
Summary : Dedicated Optical Sales Associate with 10 years of experience in delivering exceptional customer service, enhancing product knowledge, and driving sales growth in optical retail environments.
Utilized consultative selling techniques to assess customer needs and recommend appropriate eyewear solutions.
Managed inventory and ordered contact lenses and eyewear for patients efficiently.
Oversaw opening and closing procedures for the optical department, ensuring smooth operations.
Collaborated with optometrists to evaluate and fulfill patient prescriptions accurately.
Processed insurance claims for eyewear and contact lenses, ensuring timely reimbursements.
Provided exceptional customer service through effective communication and relationship-building.
Conducted outreach to patients for eye exams and follow-up sales, enhancing customer loyalty.
Experience
7-10 Years
Level
Management
Education
AAS
Optical Sales Associate Resume
Headline : Results-driven Optical Sales Associate with 7 years of experience in eyewear sales and customer service. Expertise in enhancing patient satisfaction and driving sales through personalized service and in-depth product knowledge.
Managed cash register operations, ensuring accurate financial transactions.
Adjusted and repaired eyewear, providing tailored solutions to customers.
Coordinated eye health events, educating patients on eye care and products.
Facilitated effective communication between doctors and patients.
Conducted pre-tests for eye exams and maintained testing equipment.
Created and organized patient data charts for efficient record-keeping.
Collaborated with insurance companies to streamline claims processing.
Experience
5-7 Years
Level
Executive
Education
AAS Opticianry
Optical Sales Associate Resume
Headline : Results-oriented Optical Sales Associate with 7 years of experience in eyewear sales and customer service. Proven ability to enhance patient satisfaction and drive sales through personalized service and extensive product knowledge.
Guided patients in selecting frames and lenses, ensuring accurate fit and adherence to prescriptions.
Performed adjustments on spectacles and provided expert frame styling advice.
Conducted training sessions for patients on contact lens usage and care.
Managed sales of optical lenses and frames, overseeing insurance billing and financial transactions.
Generated comprehensive financial reports and managed patient recall communications.
Maintained accurate patient records and processed custom optical orders efficiently.
Collaborated with team members to enhance the overall patient experience and store performance.
Experience
5-7 Years
Level
Executive
Education
AAS Optics
Optical Sales Associate Resume
Headline : Dedicated Optical Sales Associate with 7 years of experience in providing exceptional customer service and expert product knowledge. Proven track record in driving sales and enhancing customer satisfaction in a fast-paced retail environment.
Managed customer inquiries and provided tailored optical solutions to enhance satisfaction.
Conducted pre-tests and ensured accurate completion of patient intake forms.
Utilized the BOSS Best Optical Selling System to optimize sales strategies.
Assisted customers in selecting appropriate eyewear based on their needs and preferences.
Educated customers on proper care and maintenance of their eyewear products.
Maintained professional telephone etiquette while scheduling appointments and addressing queries.
Reviewed and explained insurance benefits to customers for optimal service delivery.
Experience
5-7 Years
Level
Executive
Education
A.S. Optics
Optical Sales Associate Resume
Objective : Dedicated Optical Sales Associate with 5 years of experience in providing exceptional customer service, assisting clients in selecting eyewear, and managing inventory. Proven ability to enhance sales through effective communication and product knowledge.
Guided patients in selecting eyewear that meets their prescription and style preferences.
Performed repairs on existing eyewear to ensure customer satisfaction.
Coordinated and confirmed eye exams and follow-up appointments.
Executed merchandising strategies to enhance product visibility.
Utilized effective selling techniques to boost sales and customer engagement.
Engaged with customers to understand their eyewear needs and preferences.
Educated clients on lens options and benefits to facilitate informed decisions.
Experience
2-5 Years
Level
Executive
Education
AAS Opticianry
Optical Sales Associate Resume
Headline : Dedicated Optical Sales Associate with 7 years of experience in delivering exceptional customer service, driving sales, and building lasting client relationships. Expert in eyewear selection and product knowledge to meet diverse client needs.
Managed the complete eyewear process, from frame selection to lens fitting, ensuring customer satisfaction.
Utilized advanced optical technology to assist clients in choosing the best eyewear solutions.
Maintained a high-energy environment, fostering a positive shopping experience for clients.
Engaged in continuous learning about new eyewear trends and products to provide informed recommendations.
Collaborated with team members to enhance store performance and customer service.
Provided tailored product recommendations based on individual client needs and preferences.
Achieved recognition for outstanding sales performance and customer service excellence.
Experience
5-7 Years
Level
Executive
Education
AAS Opticianry
Optical Sales Associate Resume
Headline : Dedicated Optical Sales Associate with 7 years of experience in providing exceptional customer service, assisting with eyewear selection, and driving sales growth while ensuring customer satisfaction and education.
Ensured a safe and healthy environment for customers and staff while performing all duties.
Guided customers in selecting optical products based on prescriptions and personal preferences.
Consistently met or exceeded sales targets through effective communication and product knowledge.
Managed daily intra-web functions, including order tracking and inventory management.
Operated equipment to adjust eyewear and coordinated timely delivery of products to customers.
Addressed customer inquiries and concerns promptly, ensuring a high level of service.
Analyzed and resolved customer service issues, keeping customers informed about order statuses.
Experience
5-7 Years
Level
Executive
Education
AAS Opticianry
Optical Sales Associate Resume
Headline : Dedicated Optical Sales Associate with 7 years of experience in providing exceptional customer service, fitting eyewear, and ensuring client satisfaction. Proven track record in sales and maintaining store presentation standards.
Verified insurance coverage and authorization codes to ensure seamless transactions.
Maintained the Vision Center's appearance, ensuring a welcoming environment.
Designed and fitted lenses and frames according to optical prescriptions.
Assisted clients in selecting frames that suit their style and needs.
Measured customers for eyeglasses, coordinating frames with facial measurements.
Ensured accuracy of finished lens spectacles through thorough quality checks.
Adjusted frames and lenses for optimal fit and comfort for clients.
Experience
5-7 Years
Level
Executive
Education
A.S. Optometry
Optical Sales Associate Resume
Headline : Dedicated Optical Sales Associate with 7 years of experience in providing exceptional customer service, guiding frame and lens selection, and ensuring patient satisfaction through expert knowledge in optics and eyewear trends.
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