Order Entry Specialist Resume Samples

Description :

1. Assign the corresponding database codes for the Customer, pending court, all Counsels listed, and facilities.
2. Perform internet research as needed to locate a working telephone or a physical address for the appropriate contact person.
3. Communicate orders are processed in accordance with the client's special preferences and standard procedures.
4. Report daily productivity numbers to the manager supervisor by maintaining documentation for all orders processed.
5. Entering Customer's orders into the company system answering phones, filing, and creation of internet orders.
6. Creating a training document for how to complete sending out a record request from start to finish for the department use.
7. Training new employees on various processes of the order entry department.

Experience

2-5 Years

Level

Junior

Education

MS

Description :

1. Communicate clearly with all employees from every department as well as new and everyday clients.
2. Knowledgeable of shipping terms and policies, freight claims tax rates and manages vendor information.
3. Answer general calls, direct customers to the correct salesperson, and back up for the wholesale department.
4. Communicate requests from all employees such as project job numbers, order entry, and invoicing.
5. Assign and maintain job and invoice numbers, client information, orders and account billing balance.
6. Generate manual progress billing invoices and enter every stock order accurately as well as client contract jobs into the SAP system.
7. Collect client payment, manage and input credit card orders online using company confidential information.

Experience

5-7 Years

Level

Junior

Education

BS

Description :

1. Receive orders Sort and distribute mail throughout the lab.
2. Process orders received in the department by verifying all material was in place, and all items needed to enter the order were intact.
3. Data entry for Professional Photographers by setting up picture packages, entering package orders for customers.
4. Started in assembly as a seasonal worker and worked up to the order entry position asking questions when instructions were unclear.
5. Monitor assigned daily worklists.
6. Most orders were handwritten so to decipher what product was being ordered and the quantity of that product.
7. Started without sending it to unnecessary departments and possibly making it leave the lab as a late order.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Utilize the Sales Order system to input each order from all Sales Executives and Sales Coordinators.
2. Promotes a non-standard or "one of a kind" order entry process, acceptance, policies, and procedures.
3. Hired on as an Office Assistant and was promoted into this role.
4. Responsible for ensuring all inbound documents are handled efficiently.
5. Continuous access to In Progress orders to be able to make and the ability to cancel any order at the request of Sales Executive.
6. Distribute orders/copies to correct departments for art design, product purchasing, production, and documentation.
7. Sales Report updated daily to give Sales Executives the ability to track progression to goals.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Processes order by entering data into the system, entering special instruction notes into comments tabs for shipping and billing Dept.
2. Communicating with other departments within the company including sales, shipping, and warehouse.
3. Preparing packet with a copy of processed order according to the expected ship date.
4. Informing other inter-company departments about expediting or trace missing or delayed shipments.
5. Managing returns and issuing a credit back to the customer's account.
6. Sometimes helping picking customer orders and ensuring the correct products are loaded and shipped.
7. Assisted with support training of seasonal employees entered, phone, fax,  Entry Specialist for both speed and accuracy.

Experience

5-7 Years

Level

Junior

Education

Diploma

Description :

1. Verified all quotes, sales contracts, purchase orders, tax certificates, bills of material, drawings.
2. Met and exceeded deadlines for the order delivery dates and increased company revenue.
3. Single point of contact for Sales and Project Management on further analysis for management approval.
4. Created financial reports to improve departmental relationships.
5. Answered phone calls, sorted mail, and responded to numerous emails on a daily basis.
6. Demonstrated team leadership, flexibility, and time management through changing priorities and policies.
7. Data Entry and recordation of all sales orders negotiated by station Account Executives.

Experience

2-5 Years

Level

Senior

Education

BS

Description :

1. Enter orders into Home Depot's system for processing and fax order confirmations to customers upon shipping.
2. Check stock on various warehouse items prior to shipping.
3. Utilize basic systems and reference materials to provide solutions to meet customer needs.
4. Answer all inquiries professionally and investigate to provide final customer satisfaction for all product and service offerings.
5. Take inbound communication from both internal and external customers via various communication mediums.
6. Focus on first contact resolution and will identify problems that he/she cannot resolve and escalate appropriately and immediately.
7. Provide clarification of policy and process and further assist all customers in guiding them to the area of business they desire.

Experience

5-7 Years

Level

Junior

Education

Diploma

Description :

1. Responsible for accurate and prompt data entry of title insurance orders.
2. The input of data to E-file recording documents in an efficient manner.
3. Follow up with customers for additional information if necessary.
4. Responsible for submitting title search work, assessment search, and plat drawings.
5. Efficiently respond to a high volume of calls and emails from internal and external customers.
6. Organized, analyzed and entered child support orders created by private attorneys and prepared files for enforcement.
7. Determined legal actions were necessary and routed to the correct department for processing.

Experience

5-7 Years

Level

Junior

Education

HS

Description :

1. Provide accuracy to assist customer's needs in a timely matter.
2. Partner with Sales Engineers to assure all documentation is provided correctly.
3. Ensure orders were processed and executed in a timely matter in order for the customer to be provided with services.
4. Conduct timely and accurate order entries with an understanding of service expectations for unique and varying customer requirements.
5. Outstanding personality to be a team player and encourage new processes that would benefit the customer.
6. Answering inbound calls from customers wanting to buy products seen in catalogs and online.
7. Engage with customers, making them feel valued and important, reinforcing their purchase choices and upselling.

Experience

5-7 Years

Level

Junior

Education

BS

Description :

1. Accurately process customer orders according to company standards and guidelines.
2. Manage customer order discrepancies to include, but are not limited to, creating accurate purchase orders and invoices.
3. Receive, review and enter orders into company ERP systems daily.
4. Handle all email, fax and phone order requests submitted to the Order Processing department daily.
5. Assisted the Samples department with processing Sample wood plank and tile flooring orders which are processed and shipped nationwide, and internationally to Amtico customers.
6. Provide support for other departmental projects as needed.
7. Meet and maintain service levels as assigned by management.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Highly organized with the ability to work independently.
2. Work with internal teams for resolution on trouble tickets.
3. Maintain a record of order completion to ensure accurate billing.
4. Training new employees on various processes of the order entry department.
5. Full responsibility for the accurate completion of customer orders.
6. Tracked orders through keying to delivery and keep customers and internal stakeholders updated on a regular basis.
7. Engage in the weekly sales forecasting process to understand and plan.

Experience

7-10 Years

Level

Management

Education

BS

Description :

1. Worked directly with over fifty Foot Solutions Franchises and their employees.
2. Received orders via email, phone and/or fax and timely entered the orders into SAP program.
3. Oversaw E-commerce orders which included downloading the orders through Retail Back Bone into SAP.
4. Confirmed with Accounting that proper payment had been received prior to inventory being shipped.
5. Reconciled accounts that were in jeopardy of declining.
6. Utilized Microsoft Outlook linked to SAP to email invoices to franchises.
7. Provided credit memos to stores and credits to customers.

Experience

7-10 Years

Level

Management

Education

Diploma