An Outbound Sales Agent contacts prospects and customers and sells products and services. A well-written Outbound Sales Agent Resume indicates the following duties – making cold calls to leads, generating sales and revenue for the organization, attending networking events, and community events; contacting prospective customers; marketing research to develop warm leads; vetting lead lists for warm and cold leads; identifying prospects that fit the demographics, using product knowledge to showcase the solutions; negotiating price with clients; and making sure the customers are satisfied.
To shine in this sales domain, the following skills are needed – strong customer service skills, research experience, persistence, communication skills; basic knowledge of mathematical calculations; typing skills; and a problem-solving attitude. As on-the-job training is provided, education to a level of a high school diploma or GED is sufficient.