An Outpatient Coordinator is responsible for performing a variety of customer service or clerical functions for an outpatient facility or clinic. A well-drafted Outpatient Coordinator Resume mentions the following core duties – answering patients, family, and visitor inquiries; taking accurate information for patient pre-registration, arranging for referrals; scheduling appointments; contacting insurance providers to verify coverage and benefits; assisting with recruitment, screening, and enrollment of personnel; authorizing admissions/treatment as per agreed protocols; ensuring that stock levels are adequate and orders are placed in time, and completing timely and accurate documentation of patient visits.
Apart from proven work experience, the following skills are needed – working knowledge of medical terminologies, HIPAA regulations, ICD and CPT coding, innovative thinking skills, strong conceptual and problem-solving skills; and meticulous attention to detail. The most traditional step to get into this career includes a degree in fields such as nursing or healthcare.
Objective : Professional Outpatient Coordinator with planning and directing of business and personal affairs for high-level executives and top management. Recognized for superior business decorum - poised in high pressure, fast-paced business environments. Strong verbal and written communicator with strengths in opening relationships while maintaining confidentiality.
Skills : MS Office, Operational Skills.
Description :
Managed daily operations and the expansion of the Outpatient Services Department.
Constructed rotating schedule for psychology students with psychiatrist during outpatient treatment.
Responsible for performing a variety of customer service or clerical functions for an outpatient facility; answered patient, family and visitor inquiries; takes accurate information for patient preregistration, arranged for referrals if necessary and scheduled appointments.
Contacted insurance providers to verify coverage and benefits.
Assisted the Coding Manager in maintaining a coding system which assures complete, accurate and timely data according to coding guidelines for all patients admitted/treated at the hospital, providing the prompt billing of accounts and the retrieval of statistical information as needed while maintaining the integrity of the data.
Performed daily review of non-reimbursed services reports to identify trends; constructed a spreadsheet to categorize non-reimbursed reports and relayed them to the appropriate department director with recommendations for resolution.
Performed human resource functions related to subordinates for the Outpatient Department.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Business Administration
Outpatient Coordinator Resume
Headline : Seeking a challenging Outpatient Coordinator position that will allow me to utilize my eclectic career background in both the social services and management fields that will simultaneously encompass my strong interpersonal and organizational capabilities.
Skills : Customer Service, Communication, Call Center, Team Leadership, Troubleshooting.
Description :
Currently employed with this employer on a PRN status.
Ensured that patient needs were met and facilitated transition from inpatient to outpatient status.
Provided services to a predominately older population.
Received physician referrals and arranged appropriate services.
Devised and maintained daily therapy schedules to ensure productivity.
Submitted Medicare and other insurance billing.
Maintained files and other internal paperwork.
Experience
5-7 Years
Level
Executive
Education
Bachelor's In Social Work
Outpatient Coordinator Resume
Headline : Dependable coordinator bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills. Dedicated to continuous process improvement in the face of rapidly evolving and changing markets.
Skills : Microsoft Office, Customer Service, Cash Handling, Office Machines, Computer , 10-Key Calculator, Medical Terminology, Insurance Verification, Sales Operations, Medicare, Medicaid, Auditing, Management Experience, Data Entry.
Description :
Partnered successfully with hospitals, doctors offices, nursing homes, liaisons, and insurance companies to produce increased visits and increase the quality of rehabilitation for new and existing clients.
Spearheaded cross-functional initiative to achieve a positive and inviting transition from hospital stay or injury recovery.
Strengthened company's business by leading implementation of new procedures for intake, continuing care, and discharge to ensure patient was recovered to the fullest.
Worked directly with insurance companies to achieve approval of extended visits when needed.
Created new revenue streams through coordinating with liaisons to get approval for admittance into program.
Exceeded company objectives with by building department to point of hiring new therapist specifically for the outpatient department.
Increased approval rating by 60% in one year through restructure of business line.
Experience
5-7 Years
Level
Executive
Education
Bachelors In Sociology
Outpatient Coordinator Resume
Objective : Outpatient Coordinator is responsible for the coordination of care between the outpatient clinic and hospital in a patient's recovery from a surgical procedure. This includes setting up patient appointments, managing the flow of patients through outpatient, coordinating follow-up appointments, coordinating referrals, and providing support for patients and their families.
Skills : Powepoint And Publisher. Familiar With Epic, AS400 And DAR Computer Programs In Hospital Setting.
Description :
Greeted all patients, collect picture ID and insurance cards.
Made sure all doctors' orders for outpatient are available for registration clerks.
Called the doctor's office if orders are not on hand to get them.
Answered incoming calls from outside hospital and also within hospital.
Assisted admitting in patient registration when needed.
Cross trained for switchboard operator and cover whenever it is needed.
Kept an organized and clean work space.
Experience
2-5 Years
Level
Executive
Education
BS In General Studies
Outpatient Coordinator Resume
Objective : Smart innovative dedicated Outpatient Coordinator professional with sound expertise in meeting high standards of quality and productivity. Leadership abilities, strong organizational skills with the ability to prioritize independently; Gained from many years' experience in mid-level management positions. Capable of setting and executing decisions to meet operational deadlines.
Skills : Planning Skills, Counseling Skills.
Description :
Responsible for clients' eligibility into the nine to eighteen-month drug free outreach program.
Provided confidential addictions counseling, education and supportive services to individuals, families and the community while promoting healthy lifestyles choices.
Provided counseling to individuals and families experiencing addiction issues.
Included confidential individual, family and group counseling about the causes and effects of addiction.
Completed all client's folders, starting with their initial treatment plan but not limited to; After-which at my discretion per individual's needs.
Assigned the client to the appropriate Senior treatment counselor.
Implemented and facilitated a life skills, etiquette and budgeting training group ran weekly.
Experience
2-5 Years
Level
Junior
Education
BS
Outpatient Coordinator Resume
Summary : Seeking a career in rehabilitation where I will have the privilege to help others gain control of their well-being and further my knowledge.
Skills : Bilingual, Microsoft Office, Management, Human Resources.
Description :
Managed a team of direct care and transportation staff, handling human resources functions including employee orientation and training.
Orientated clients and their family to the outpatient programs.
Worked directly with the corporate billing department to ensure proper billing for services rendered.
Assisted in assessing clients to ensure their appropriateness for the outpatient program.
Responsible for customer service issues.
Responsible for ensuring the patient transfer from inpatient programs to the outpatient programs were conducted in an efficient manner.
Worked with management to create the policy and procedure manuals for all Outpatient pro.
Experience
10+ Years
Level
Senior
Education
BS In Social Psychology
Outpatient Coordinator Resume
Summary : Highly skilled career Outpatient Coordinator professional with more than 30 years of practical experience in hospital, home infusion, and primary care environments Established clinician in the area of Vascular Access and Infusion Therapy for more than 20 years including acute care, home infusion, education and central access device placement Developed and presented numerous vascular access education programs at the local and national level Nationally certified in Infusion Nursing and Peripherally Inserted Central Venous Catheter (PICC) insertion training.
Skills : Public Health, Customer Service, Clerical.
Description :
Responsible for coordinating all outpatient referrals and nursing visits.
Managed, scheduled and provided Support to ten staff field nurses.
Provided administrative on-call support.
Instructed staff in use, care And maintenance of vascular access devices and infusion therapy.
Provided PICC certification classes.
Performed ongoing improvement and quality assurance of services provided to clients.
Worked with department director to coordinate payroll.
Experience
10+ Years
Level
Senior
Education
BS
Outpatient Coordinator Resume
Summary : Experienced Outpatient Coordinator with strong knowledge in a healthcare environment. Deep knowledge of medical and insurance terminology and coding. Exceptional experience in managing front office activities. Proficient with various computer programs and services. Ability to answer phones, greet customers, and perform data entry simultaneously.
Skills : Customer Service, Courier, Cashier.
Description :
Had tremendous repore with the Lab, with Pathology, and with approximately 70 accounts.
Coordinated patient appointments.
Called patient remind them of appointments and answer any questions the patients might have.
Worked with next-gen computer program.
Worked with various facility staff including Nursing, CNAs, Admissions and Discharge, Social Work and others.
Provided basic patient care as needed.
Distribute and balance the workload among employees.
Experience
10+ Years
Level
Senior
Education
Bachelors In Social Work
Outpatient Coordinator Resume
Headline : To establish a long-term career in a company where I may utilize my Outpatient Coordinator professional skills and knowledge to be an effective Associate Program Manager and inspiration to those around me.
Skills : Administrative Skills, Planning Skills.
Description :
Promoted to Outpatient Coordinator.
Responsible for the overall supervision and management of the outpatient department.
Assisted in training new employees and serves as a resource person.
Ensured that the highest level of quality treatment is fulfilled and that all required documentation is performed within established time frames.
Functioned as a member of a multi-disciplinary team, provides effective leadership and administration to the operations of the outpatient program and stands in for the Program Service Manager when required.
Participated in monthly leadership and coordinator's conference meetings and provide monthly reports of intakes, discharges, and current count of consumers.
Returned calls, when appropriate to ensure receipt of monetary incentives for members to get annual physical exams.
Experience
5-7 Years
Level
Executive
Education
MS In Counseling
Outpatient Coordinator Resume
Summary : Outpatient Coordinator Skills Highly organized with great attention to detail Flexible; able and willing to learn new things Professional in appearance and strong work ethic Computer Skills include: MS Office Suite/data entry/EMR.
Performed a wide range of difficult to complex administrative and technical activities.
Provided quality patient care and excellent client service, client education, marketing and promotion of services, while also coordinating patient flow and treatments under the direction of the Doctor.
Served as an ambassador to the hospital, demonstrate excellent relations with clients while in waiting and/or exam rooms; making sure that clients feel welcome and comfortable.
Quickly understood client's needs and initiate the process for meeting their needs.
Answered phones and take messages for the doctors as needed.
Made estimates for surgical procedures, fill prescriptions, check clients in/out, and go over discharge instructions and medications to go home from the doctor, order administrative supplies, and process order/invoice payments.
Responded to members, providers and clients regarding eligibility verifications, explanation of benefits and claim inquiries.
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