An Outreach Case Manager works in government, non-profit and volunteer environment and help people who need social service or assistance. A well-written Outreach Case Manager Resume emphasizes such duties as – scheduling and supervising parental visitations for children in foster care, conducting outreach services, maintaining a detailed pipeline of qualified candidates, contacting potential program candidates, onboarding new program participants; maintaining program participant logs, and participating in case management meetings.
Even while these professionals can work for any niches within the nonprofit industry, the needed skills are universally common and are listed on the resume as – strong communication skills, the ability to maintain a consistently upbeat demeanor; active listening skills; social awareness of the socio-economic situations. A bachelor’s degree or an associate’s degree in social science or communication is desirable on the resumes.
Headline : Goal-oriented leader with experience in statewide program administration, case management, and customer service. Maintains high performance reviews and excels in communication with all levels of rank and staff. U.S. Army veteran (Sgt/E-5) who dedicates career to assisting veterans and their families who are experiencing crises.
Skills : Ability To Multi-task, Ability To Break Concepts Into Actionable Tasks, Program Management And Development, Leadership And Supervision, Proficient In Ms Office Suite, Effective Communication And Writing.
Description :
Screened veterans to determine that they are appropriate and eligible for admission to particular programs.
Oriented the veteran to the general nature and goals of the program, the rules governing veteran conduct and infractions that can lead to disciplinary action or discharge from a program, in a non-residential program, explaining the hours during which services are available, costs of treatment, and the veteran's rights.
Planned in which the staff and veteran work together to identify and rank problems needing resolution, establish agreed upon short and long term goals, and decide on a treatment process and resources to be utilized.
Counseled to assist individuals, families, or groups in achieving objectives through exploration of a problem and its ramifications, examination of attitudes and feelings, consideration of alternative solutions, and decision making.
Case managed to bring services, agencies, resources, and people together within a planned framework of action toward the achievement of established goals.
Interviewed clients and their families to collect data, disseminate health education information, and administer satisfaction surveys and related .
Determined need and make recommendations for continuation of or change in services.
Experience
5-7 Years
Level
Executive
Education
Master Of Public Administration
Outreach Case Manager Resume
Objective : A dedicated, highly motivated and service-oriented professional seeking to work in the non-profit, social services arena, specifically assisting my clients in locating housing as well as increasing their income (SSI/SSDI). Very reliable and I possess the ability to quickly learn new concepts and skills. I have a solid work history, reputation as a team player and passion for helping others.
Skills : Data Entry, Word, Excel, Reporting, Reporting, Filing.
Description :
Social Worker worked closely with Homeless Population.
Met chronically homeless clients on the field and developing a trusting relationship.
Assessed client personal needs, strengths, weaknesses and resources.
Administrated CES VI-SPDAT surveys, entering surveys into HMIS.
Developed and coordinated housing plan, matching clients with specific housing programs according to their situation.
Provided direct and indirect client services.
Transported clients to and from appropriate services as necessary.
Experience
2-5 Years
Level
Junior
Education
Master Of Science In Gerontology
Outreach Case Manager Resume
Headline : Dedicated Outreach Case Manager Professional with proven results and competencies in all aspects of Social Work, Case Management, Psychosocial and Interdisciplinary Evaluations and Assessments, Surveys and Interviews, Training and Teaching, Individual and Group Counseling, Team Leadership, Behavior Management Planning, Staffing, and related administrative duties. Instrumental in designing and implementing innovative modalities concerning social welfare with families and children, Ensuring positive mental and physical health involving individuals and communities.
Skills : Case management exp. Training Skills.
Description :
Provided social work services/case management as necessary to Outreach families ensuring that all services are in line with data collection and the reporting is timely and accurate.
Ensured services are offered utilizing inside and outside resources staying within budget.
Used mission, vision, and guiding values of Metropolitan Ministries and Outreach Policy Guidelines as a framework to assure services are delivered with concern for the care, safety and welfare of our clients.
Maintained client transactions, case notes, history, by utilizing real-time data entries best practices to keep client information confidential.
Generated and compiled client outcomes and reports within Unity and Excel for reporting to funders for program.
Kept confidential records according to the Code of Ethics.
Developed in coordination with the Director and Associate Director a viable Case Management plan for use in Outreach and Prevention Services.
Experience
5-7 Years
Level
Executive
Education
Master Of Science In Elementary Education
Outreach Case Manager Resume
Summary : Outreach Case Manager professional interested in the mission of your program, I understand the basic approach to treatment and rehabilitation towards targeted population, and my role in empowering this group. I am passionate, patient, and motivated to teach, learn and grow in any position assigned to me. I look forward to working with you and the staff you have already, and know that my addition will only add to the success you have already achieved.
Skills : Microsoft Office, Word, Excel, Etc., Individual Company Databases.
Description :
Served on interdisciplinary teams to provide case management for consumers housed in community group home residences.
Developed weekly group programs and maintained documentation to fulfill funding source requirements.
Assisted with transitional housing needs by monitoring & tracking clients / Coordinate daily living protocol & safe housing for LGBT community and people with HIV/AIDS.
Contributed to the proposal and delivered presentation that won grant to overhaul one of agency's Single Room Occupancy (SRO) facilities.
Outcompeted 75 other homeless shelters and HIV programs to win corporate funding.
Proved need for and acquired license that allowed agency to provide housing to emancipated youth with children.
Retrofitted facility with childproof safety features and launched childcare programs carried out by certified childcare professional.
Experience
10+ Years
Level
Senior
Education
BA In Psychology
Outreach Case Manager Resume
Summary : Excellent presentation, organizational and administrative management skills, providing effective leadership, training and guidance to staff, working effectively with a diverse population: multicultural, age, gender, etc., Aptitude for analyzing information and situations and resolving problems, acting as a positive role model by displaying appropriate professional behavior.
Designed and implemented creative group programs benefiting mentally retarded consumers (ages 22 to 60), LGBT community, youth and low-income families, enhancing their social skills and self-esteem.
Launched an ongoing event agenda that included STEP Program, holiday celebrations, current events discussion groups, Cultural trips and numerous community excursions.
Engaged clients, utilizing prevention and diversion to follow up and instill self-sufficiency.
Actively engaged in partnership opportunities that enhance services for clients.
Referred, networked and advocated for clients with Tampa Bay area social service agencies.
Connected clients with mainstream resources.
Assisted client in raising income, finding employment or applying for SSI/SSDI Entering case notes into HMIS daily.
Experience
10+ Years
Level
Senior
Education
BA In Psychology
Outreach Case Manager Resume
Headline : To obtain a Outreach Case Manager, responsible for Providing outreach support and direct service through counseling/therapy, case management, assertive community treatment, job support, crisis intervention, and psycho-social rehabilitation services either in the community or within Threshold agency services to homeless mentally ill population.
Skills : Microsoft Office, Training, Human Resources, Data Entry, Counseling.
Description :
Linked clients to resources and referrals by reviewing client Individual Treatment Plans to identify goals, objectives, and specific mental health services needed.
Maintained confidential files of client needs and treatments and handling and budgeting of client funds.
Advocated on cliental behalf for services and ensured client rights by educating clients of available resources and intervening with collateral sources.
Performed comprehensive client assessment to gage functioning levels and community supports and work cooperatively with neighboring agencies and staff to ensure client needs and objectives are met.
Completed Audit for Shelter Linkage Program on monthly basis.
Surpassed audit expectations which provided agency with increased funding to expand program providing resources for homeless population.
Provided and secured services for individuals with long term mental illness, some with multiple diagnoses.
Experience
5-7 Years
Level
Executive
Education
Master Of Social Work In Social Work
Outreach Case Manager Resume
Headline : As an Outreach Case Manager, responsible for Providing comprehensive case management services for assigned clients including but not limited to crisis intervention, advocacy, assistance in problem solving, assessment, Conflict resolution, entitlements, training on daily living skills, and referrals, Assessing client needs and develops service plans and client objectives to achieve self- sufficiency.
Skills : Staff Management, Training Skills, Supervising Skills.
Description :
Conducted fieldwork including but not limited to home visits, escorting clients to Appointments, and outreach.
Monitored client medication as required, experiences in C.A.R.E.S systems and AWARDS.
Maintained and submitted all necessary documents and reports as required by Urban Pathways, regulatory and funding agency policies, procedures, and regulations.
Attended staff meetings, trainings, and supervisory sessions, as required.
Developed and maintained relationships with community services and resources.
Coordinated treatment with community .
Engaged homeless men and women to accept referrals and transportation services Schedule and escort clients to appointments and various referral sites .
Experience
5-7 Years
Level
Executive
Education
B.A. In Liberal Arts/Psychology
Outreach Case Manager Resume
Headline : Creative and resourceful Outreach Case Manager professional talented at quickly mastering new skills and processing new information. Diplomatic and gracious with a desire to deliver exceptional customer service. Exceptional knowledge of Administration Case Management, with experience in Diverse Projects and Organizational Subject Matter that includes the following; Case Management, Data Entry, Counseling, Mediation, Client Outreach and Mentoring.
Skills : Word, Outlook, Data Managemnet.
Description :
Professionally trained for the development and implementation of quality case management services to TANF Customers (Temporary Assistance for Needy Families).
Managed a caseload of 30-40 new clients monthly.
Arranged transportation to and from clients homes by conducting 3 outreach home visits attempt to assigned clients, including one visit during non-traditional hours within 30 days of receiving referrals.
Assisted in the removal of barriers related to customer needs.
Assisted in making appointments and referrals with needed resources, such as: POWER, Social Security, ESA/DHS, vocational, educational, occupational issues, health related issues, housing/shelter, legal, childcare and transportation.
Maintained accurate and up-to-date documentation of all case management activities according to agency policies and timeline; input information into ESA/DHS CATCH 2 database system.
Composed statistical reports monthly.
Experience
5-7 Years
Level
Executive
Education
Master Of Arts In Divinity
Outreach Case Manager Resume
Headline : Outreach Case Manager is responsible for Working with NGRI individuals and provided information for State and court system, Working with discharges from WSH and CSH, Assuring compliance with agency policies, State and Medicaid regulations, Working with multiple outside agencies to include DSS, DRS, SSA and local agencies for services.
Skills : Word, Excel, Planning Skills.
Description :
Made contact with the hard to reach homeless throughout metro Atlanta area.
Built trusting relationships with clients and their families.
Assessed clients to develop individual service plans based on their immediate needs.
Connected homeless clients to permanent supportive housing services.
Refereed clients to various community resources based on their needs.
Provided various emergency services for homeless clients.
Able to provide encouragement for clients with an extensive history of homeless.
Experience
5-7 Years
Level
Executive
Education
Bachelors Of Science In Sociology
Outreach Case Manager Resume
Objective : To obtain an Outreach Case Manager position which would allow me to utilize my cumulative education and work experience and to serve as a resource for individuals and families.
Skills : Microsoft Office, Email, Typing, Fax, Print, Copy.
Description :
Maintained and developed up-to-date information and resources to meet the diverse housing needs of shelter families.
Submitted on a timely basis written communication including housing applications.
Coordinated the referral and intake process for the outpatient program.
Developed and monitored individual living plans.
Entered and maintained referral/intake information using the OASAS database.
Updated client's information/status in DHS CARES database.
Facilitated and organized housing educational groups.
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