Outreach Coordinator Resume Samples

Description :

1. Held full responsibility for the development, planning, and execution of marketing plans for the promotion of Senior LIFE's programs and products to drive referral retention, conversion, and overall sales growth.
2. Developed, managed, and implemented all marketing activities to educate and promote the organization's LIFE/adult day program to the community by building and maintaining relationships with area agencies and providers within the geriatric and supplemental target market.
3. Maintained an average annual referral to member conversion rate of 5%.
4. Successfully identified, targeted, and managed the sales and referral pipeline through the planning, execution, and management of a calendar of marketing events and educational programs targeting local area agencies and community organizations, healthcare providers, seniors, and caregivers.
5. Managed the overall referral and enrollment process, generating 238 referrals, 100+ professional contacts, and 40 intake assessments.
6. Sold the program and its benefits leading to 13 new enrollments and zero disenrollment of current members.
7. Outstanding performance led to being awarded the role of PACE/LIFE program trainer responsible for training new hires and existing outreach coordinators on the center and its Medicare and Medicaid programs and associated sales techniques.
8. Developed content and managed inventory for all promotional collateral and educational materials, including brochures, handbooks, guides, and multimedia presentations.

Experience

5-7 Years

Level

Executive

Education

Bachelor Of Science

Description :

1. Developed outreach efforts within Houston to find housing and employment resources for veterans.
2. Traveled to local and state prison facilities, wrap-around meetings and conducting training behind the prison walls to capture the number of individuals being released from incarceration and connecting them with the necessary services and resources to assist them.
3. Adhere and enforce the goals and objectives set in place by the Department of Labor for maintaining grant.
4. Cultivate relationships with employers to find viable job training and job placement opportunities for persons with felony convictions.
   
5. Educate employers about the client's barriers to employment.
6. Perform work assessments and evaluations, provide vocational counseling, and conduct work readiness and job preparation training, job coaching and resume preparation.
7. Researched, analyzed and implemented and integrated online tools.

Experience

5-7 Years

Level

Executive

Education

Public Administration

Description :

1. Developed and maintained relationships with community partners to increase opportunities for co-enrollment.
   
2. Coordinated and conducted public presentations to promote BEAM Program services and collaborative activities.
3. Provided participants with intensive wrap-around case management and support services to help engage customers to re-enter post-secondary training.
4. Conducted evaluations of barriers to re-enrollment (defaulted loans, parenting youth, etc.), developed an Individualized Academic Plan (IAP) to overcome these barriers and followed participants through the educational process as well as entry into the workforce.
5. Created all BEAM programming for Broome and Tioga Counties including professional development workshops on topics such as Linkedin, Interviewing Techniques, Resume Writing, Stress Reduction, etc.
6. Reported out on a bi-weekly basis to federal study evaluators on participant statistics, cost analysis for career and outreach seminars, and community-based organization contributions to the program.
7. Responsible for gathering pertinent pre and post-program statistics to ensure measurable successful programming.

Experience

2-5 Years

Level

Junior

Education

Master's In Psychology

Description :

1. Sought business partners, local organizations and individuals to donate resulting in zero cost to the organization.
   
2. Establish lasting relationships with local churches, businesses, and individuals to enhance programs and services.
3. Created and maintained for tracking and creating documentation for all expenses, donors, and volunteers using Excel, Word and Power Point.
4. Volunteer Coordinator; recruited, trained and educated volunteers for the center, staffing events, fundraisers and outreaches with up 100 volunteers an event.
5. Responsible for scheduling, assigning duties and running background checks as well as maintaining proper forms and or paperwork for all volunteers.
6. Excel tracking for all hours, excellent documentation skills.
7. Personally responsible for rental of the facility, securing deposits and payments as well as creating a positive and lasting experience for the clients; while maintaining accurate records for all rentals of the facility.

Experience

10+ Years

Level

Senior

Education

Liberal Studies

Description :

1. Developed procedures and initiatives for patient recruitment and retention for nine Community Health Centers.
2. Coordinated access to care at area hospitals, urgent care facilities, schools, businesses, civic organizations, specialty physician's offices, and other healthcare facilities; for patients and consumers.
3. Provided community access and awareness through established forums including health fairs, civic organizations, faith-based organizations, provider networking, and grassroots.
4. Identified through outreach efforts clients that may be eligible for FAMIS and assisted with the application and enrollment of patients into the program.
5. Wrote an average of 24 comprehensive reports and presentations each year.
6. Conducted needs assessments and referred clients to financial, medical, social and community assistance and services.
7. Generated exposure of the organization and its services through various advertising methods; such as the design of marketing tools; billboards, printed literature, and press releases.

Experience

2-5 Years

Level

Junior

Education

Bachelor Of Science

Description :

1. Traveling different counties to educate parents who have or have had an open case on Adult Life Skills and Individualized Parenting.
   
2. Transporting children to and completing Supervised Visits with parents and their child or children.
3. Provided to assure the safety of the children and assure the goings-on throughout the visit is appropriate and safe for the child.
4. Providing Safety Services to the families such as supervision, parenting assistance, family crisis response, social/emotional support, and crisis home management to assure the safety of the child/children.
5. Linking the families/parents to resources in the community such as rehabilitation, doctors, counseling, housing, jobs, etc.
6. Attending court hearings to represent the agency and testify on behalf of the client's progress and compliance or lack thereof.
7. Coordinating with the case manager from the Department of Health and Human Resources to assure the child's health and safety is first and foremost.

Experience

2-5 Years

Level

Junior

Education

Bachelor's In Counseling

Description :

1. Drafted and reviewed current and premature program guidelines to ensure compliance with laws, regulations, or standards.
2. Compiled up-to-date policy information to include legislation, court proceedings, precedents, government regulations, executive orders, and agency regulations to aid in the development of outreach activities at state and local levels.
3. Managed information in database and electronic forms to ensure that program services were documented and organized daily.
4. Oversaw the implementation of new policies to ensure compliance with public health legislation and regulations.
5. Composed briefings and correspondence recommending measures and correcting performance, relative to the goals of the organization.
6. Acted as liaison to state and local legislators, non-profit organizations, federal agencies state and local government and community members on a variety of health policy issues.
7. Collaborated with researchers, safety specialist and physicians to institute standard operating procedures for hazardous or potentially hazardous conditions or equipment.

Experience

7-10 Years

Level

Consultant

Education

Public Administration

Description :

1. Planned, coordinated and organized consumer attendance at public hearings.
2. Participated in various stakeholder meetings, mental health conferences, and community events to advocate and educate consumers and families about services.
3. Organized and coordinated projects for consumer attendance and involvement in focus groups and MHSA planning processes.
4. Coordinated and supervised staff for DMH annual consumer survey of Berkeley Mental Health Clinic and Berkeley's Family Youth and Children's Clinic.
5. Worked with the social inclusion campaign team and submitted a program proposal for prevention and early intervention RFP Facilitated women's Wellness Recovery Action Planning groups.
6. Created status reports, PowerPoint presentations, and correspondence for the Social Inclusion Campaign Conference.
7. Coordinated conference logistics with facilities management, including organization of the registration process, procurement of equipment for speakers, and worked with caterers.
8. Supervised team staff and facilitated weekly team meetings.

Experience

10+ Years

Level

Senior

Education

A.S. In Supervision

Description :

1. Implemented all aspects of the community outreach program that was vital to client recovery Established trust relationships with clients, assigned and monitored twelve step progress, and held clients accountable to their recovery program.
2. Demonstrated commitment to teen recovery and developed one on one relationships while maintaining clear boundaries.
3. Co-facilitated the intensive outpatient counseling services, group therapy sessions, completed intake for new clients, and supervised aftercare plans.
4. Structured and spearheaded the development of the outreach committee and mentoring program for newcomers.
5. Implemented the afterschool program, weekend events, and community out-reach activities.
6. Facilitated successful event planning and worked closely with clients to determine the purpose and scope of an event.
7. Scheduled and supervised twice weekly adolescent recovery meetings and monthly purpose meetings.
8. Created flyers, new comer out-reach phone lists, and contributed to the how to guidebook for the outreach coordinator position.

Experience

7-10 Years

Level

Management

Education

Bachelor Of Science

Description :

1. Worked with Marketing Coordinator to shift member newsletter from quarterly print to monthly electronic forma; adjusted advertising from primarily print to a balance of print ads and social media outreach that targets customers.
2. Increased number of vendor demonstrations at the store, engaging more members and customers and increasing sales of targeted products.
3. Identified and resolved major error in member database, eliminating the cost of servicing lapsed members.
4. Launched discussion with management and board to change membership equity disbursement structure with the goal of building financial sustainability for Co-op and members; will continue this process as a volunteer.
5. Received accolades from the Co-op board of directors for contributions to improvement in board process and communications.
6. Worked one cashier shift per week, connecting and engaging with member-owners and customers.
7. Provided excellent service and accurate cash handling.

Experience

5-7 Years

Level

Executive

Education

B.S. In Plant

Description :

1. Participate in community outreach and enrollment activities.
2. Obtain required consents, signatures and create electronic and physical files of all relevant documentation.
   
3. Provide various program information and materials to candidates to better facilitate candidate's presenting needs.
4. Provide sensitive, culturally diverse assistance/guidance to patients, family members and caregivers.
5. Assist members in scheduling appointments for both medical and psychological services to better facilitate and provide support for their well-being.
6. Attend and participate in meetings to advocate for member, as required.
7. Encourage members, family members and caregivers to use program resources to maximize wellness and independence.

Experience

2-5 Years

Level

Executive

Education

M.S. In Health Counseling

Description :

1. Researched and identified suitable affordable housing options for individuals experiencing homelessness, and recruited several landlords providing housing opportunities for several individuals and families.
2. Assisted clients with HUD housing paperwork such as HCV, PSH, Public Housing Grants, and other housing grant monies.
3. Provided direct case management and coordinated with case management in the community.
4. Communicated effectively with local community and external agencies.
5. Successfully fostered relationships which enabled needed resources to be accessed.
6. Assertively and diligently located, outreached, and engaged with individuals on the streets, in shelters, hospitals, substance abuse treatment centers, Nursing homes, jails and other outlying/nontraditional settings.
7. Provided ongoing, active outreach and creative engagement to individuals.
8. Conducted comprehensive assessments and helped individuals to develop action plans to achieve their goals.

Experience

2-5 Years

Level

Junior

Education

Social Work