An Outside Operations Manager is a key part of the management team and oversees high-level HR duties, such as attracting talent, setting training standards, and hiring procedures. The job description is hugely dependent on the type of the organization, and their requirements, however, the following core duties are commonly listed on the Outside Operations Manager Resume – analyzing and improving organizational processes, providing leadership for the organization, developing and reviewing operational policies and procedures, overseeing budgeting, reporting, and planning; ensuring all legal, and regulatory documents are filed and monitoring compliance with laws and regulations.
Successful candidates should have a bachelor’s degree in operations management, and prior experience in leadership or management position. An extensive understanding of financial management will be beneficial. To ensure success the following skills are as well needed – experience in operations, management, and leadership; and excellent communication skills.
Headline : Dynamic Outside Operations Manager with 7 years of extensive experience in overseeing golf operations, enhancing customer service, and optimizing team performance. Proven track record in inventory management and compliance with safety regulations. Eager to leverage expertise in driving operational excellence and fostering customer satisfaction.
Skills : Operations Management, Risk Management, Team Leadership, Project Management
Description :
Reported directly to the General Manager, ensuring alignment with corporate objectives.
Oversaw operations for two high-volume golf locations, enhancing guest experience.
Supervised a team of up to thirty employees, fostering a collaborative work environment.
Managed maintenance and compliance of a fleet of heavy-duty vehicles.
Ensured adherence to OSHA regulations, promoting workplace safety.
Reviewed and approved financial invoices for operational expenditures.
Conducted training sessions to improve staff performance and service quality.
Experience
5-7 Years
Level
Management
Education
BSBM
Field Operations Supervisor - Outside Operations Manager Resume
Summary : Accomplished Field Operations Supervisor with 10 years of experience in managing outside operations and enhancing guest experiences at premier golf clubs. Expertise in team leadership, operational efficiency, and compliance with safety standards. Committed to driving performance improvements and delivering exceptional service to clients.
Skills : Safety Management, Quality Assurance, Communication Skills, Problem Solving, Negotiation Skills
Description :
Oversee daily operations for outside services, managing a team of 10+ staff to ensure seamless service delivery.
Develop and implement training programs that enhance team performance and customer satisfaction.
Coordinate with event planners to execute successful golf outings and club events, accommodating large groups.
Monitor and manage inventory levels to optimize stock and reduce waste, ensuring compliance with safety standards.
Maintain open communication with department heads to facilitate collaboration and operational efficiency.
Utilize data-driven insights to improve service offerings and operational processes, achieving measurable outcomes.
Lead recruitment, training, and development initiatives for seasonal staff, fostering a high-performance culture.
Experience
7-10 Years
Level
Senior
Education
B.S. in Bus. Admin.
Outside Operations Manager Resume
Objective : With 5 years of expertise in managing outside operations, I excel in enhancing customer experiences and optimizing team workflows. My background in inventory management and safety compliance ensures seamless operations in dynamic environments. I am driven to lead teams towards operational excellence and elevate service standards in the golf industry.
Trained and supervised a team of 75 seasonal staff to ensure high operational standards.
Proactively identified and mitigated safety hazards, enhancing workplace safety.
Resolved customer complaints effectively, improving overall service quality.
Managed rental facilities, optimizing processes and maintaining equipment.
Conducted regular inspections to guarantee public safety and equipment functionality.
Assisted in the planning and execution of special events, driving marketing efforts.
Oversaw daily operations, ensuring smooth functioning and emergency responsiveness.
Experience
2-5 Years
Level
Management
Education
B.S. in Bus. Mgmt.
Regional Outside Operations Manager Resume
Summary : Results-oriented Regional Outside Operations Manager with 10 years of experience leading golf operations and enhancing customer satisfaction. Skilled in optimizing team performance, managing inventory, and ensuring compliance with safety standards. Passionate about delivering exceptional service and driving operational efficiency across diverse environments.
Directed all aspects of outside operations, ensuring optimal staffing and service delivery within budget constraints.
Monitored course play and managed tee sheet, ensuring an excellent experience for all players.
Anticipated and fulfilled player requests, prioritizing overall satisfaction and enjoyment.
Oversaw recruitment, training, and performance management of outside staff, fostering a high-performance culture.
Maintained effective communication with all departments to ensure seamless operations.
Managed inventory and supply orders to support outside services and operations.
Successfully coordinated logistics for 20+ high-profile golf tournaments, enhancing operational visibility and guest experience.
Experience
10+ Years
Level
Executive
Education
B.S. Business Management
Outside Operations Manager Resume
Objective : Results-focused Outside Operations Manager with 2 years of experience in enhancing guest satisfaction and streamlining operational processes. Adept at managing inventory, coordinating staff activities, and ensuring compliance with safety standards. Passionate about creating memorable experiences for guests while driving team performance and operational efficiency.
Managed daily operations of golf services, ensuring high-quality guest experiences.
Oversaw inventory management, tracking stock levels, and ordering supplies as needed.
Coordinated staff schedules to maintain optimal service levels during peak times.
Implemented safety protocols and training programs to ensure compliance and reduce incidents.
Trained and mentored staff, fostering a collaborative team environment.
Facilitated communication between departments to streamline operations and enhance service delivery.
Analyzed operational metrics to identify areas for improvement and drive efficiency.
Experience
0-2 Years
Level
Junior
Education
B.S. in BA
Assistant Outside Operations Manager Resume
Objective : Enthusiastic Assistant Outside Operations Manager with 2 years of hands-on experience in optimizing guest services and team coordination within the golf industry. Proven ability to enhance operational workflows and maintain high standards in inventory and safety compliance. Committed to elevating member satisfaction through effective leadership and innovative service strategies.
Skills : Customer Service Excellence, Data Analysis, Performance Metrics, Logistics Coordination
Description :
Implemented golfer concierge service and enhanced membership procedures to improve guest experiences.
Collaborated with management to design and execute successful golf tournaments and events.
Hosted state-level championships, showcasing the club's facilities and attracting new members.
Created standard operating procedures for outside operations, ensuring consistency and quality.
Managed all aspects of outside operations, including staffing, training, and equipment maintenance.
Addressed member concerns promptly, fostering positive relationships and loyalty.
Introduced new policies to boost operational morale and productivity.
Experience
0-2 Years
Level
Entry Level
Education
B.S. Business Management
Outside Operations Manager Resume
Headline : Accomplished Outside Operations Manager with 7 years of experience in optimizing golf operations and enhancing guest satisfaction. Expertise in team leadership, inventory control, and safety compliance. Passionate about fostering operational efficiency and delivering exceptional service to elevate the overall guest experience.
Skills : Team Recruitment, Supplier Management, Scheduling, Workforce Management, Change Management, Decision Making
Description :
Managed the organization and cleanliness of the golf shop and driving range to enhance guest experiences.
Coordinated schedules for cart attendants and course ambassadors to ensure efficient operations.
Oversaw daily course setup to minimize disruption between golfers and maintenance staff.
Maintained a fleet of 70 golf carts, ensuring timely repairs and parts procurement.
Led team members in delivering exceptional guest services, aligning with company values of Respect, Integrity, and Teamwork.
Exhibited hospitality excellence according to Five-Star Behavior Standards with guests and staff.
Monitored and improved operational processes to enhance overall service delivery.
Experience
5-7 Years
Level
Management
Education
BSBM
Senior Outside Operations Manager Resume
Summary : Results-driven Senior Outside Operations Manager with a decade of experience in optimizing golf operations and enhancing guest satisfaction. Proven ability to lead teams, streamline processes, and manage inventory effectively while ensuring compliance with safety regulations. Dedicated to achieving operational excellence and creating memorable experiences for clients.
Skills : Operational Software Proficiency, Email Management, Server Management, Programming Fundamentals, C++ Programming, Network Management
Description :
Directed operations for optimal start of play, enhancing overall guest experience.
Collaborated with management on staff training, performance evaluations, and workforce planning.
Resolved customer complaints effectively, ensuring high levels of satisfaction.
Monitored business forecasts to align staffing and resources with operational demands.
Communicated policy changes to staff, ensuring compliance and operational efficiency.
Implemented safe work practices, reducing incidents and promoting a culture of safety.
Fostered teamwork and collaboration among staff to achieve common goals.
Experience
7-10 Years
Level
Senior
Education
B.S. Business Mgmt.
Outside Operations Manager Resume
Objective : Results-driven Outside Operations Manager with 5 years of experience in enhancing operational workflows and delivering top-tier customer service in the golf industry. Skilled in team leadership, compliance management, and inventory control. Committed to creating exceptional experiences for guests while optimizing performance and operational efficiency.
Educated players on course policies, ensuring compliance and enhancing the guest experience.
Maintained cleanliness and organization of the cart storage and wash areas, promoting safety and efficiency.
Prepared and staged golf carts for play according to Troon Golf standards, improving operational flow.
Assisted players with equipment needs, enhancing customer satisfaction.
Managed practice facility maintenance, ensuring availability of essential items and maintaining inventory.
Supported food and beverage operations, contributing to overall guest satisfaction.
Collaborated with management to develop staff training programs, enhancing service quality.
Experience
2-5 Years
Level
Management
Education
B.S. in BA
Outside Operations Manager Resume
Headline : Results-focused Outside Operations Manager with 7 years of experience driving operational success in the golf industry. Skilled in enhancing guest experiences, managing team dynamics, and ensuring compliance with safety protocols. Dedicated to improving service delivery and optimizing operational workflows to achieve excellence.
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