The basic job duty of a Parts Advisor is to assist the mechanics and customers with their purchasing needs and supplies. The person will also be responsible for achieving the sales targets and directly report to the Parts Manager. The common duties listed on the Parts Advisor Resume include the following – tracking all incoming and outgoing parts at the dealership, locating needed parts and ordering supplies in case of low stock, handling parts payment collection, packing and shipping parts to manufacturer on time, and identifying the exact part required based on model, year and make of the vehicle.
Job requirements include – computer proficiency, knowledge of all parts and supplies, ability to identify and locate the correct spare part after referring the parts manual, strong verbal and written communication skills; and high level of customer service skills. while a high school diploma is a minimum education expected for this post, possessing experience in auto parts sales will be beneficial.
Objective : Detail-oriented Parts Advisor with 5 years of experience in identifying, sourcing, and delivering automotive parts. Proven track record in enhancing customer satisfaction and optimizing inventory management.
Skills : Customer Service, Inventory Management, Parts Cataloging, Parts Identification
Description :
Assist customers in identifying the correct parts needed for repairs and maintenance.
Deliver exceptional service to customers and vendors, ensuring satisfaction.
Process customer orders efficiently and recommend related repair items.
Maintain extensive product knowledge to assist customers effectively.
Manage daily inventory tasks, including receiving, stocking, and shipping parts.
Support perpetual inventory management to ensure stock accuracy.
Maintain a clean and professional appearance of the service area and stockroom.
Experience
2-5 Years
Level
Executive
Education
AAS in Auto Tech
Parts Advisor Resume
Headline : Dedicated Parts Advisor with 7 years of experience in inventory management, customer service, and parts sales. Proven ability to enhance customer satisfaction and streamline operations while maintaining high profit margins.
Skills : Inventory Management, Customer Service, Order Processing, Parts Identification, Sales Support
Description :
Facilitated parts sales to internal and external clients, ensuring high customer satisfaction in a fast-paced environment.
Managed incoming calls and inquiries, providing accurate information and support.
Generated price quotes and tracked order statuses to keep clients informed.
Reviewed and verified estimates to ensure correct parts orders and pricing accuracy.
Processed billing for internal parts requests, ensuring accuracy and compliance.
Maintained gross profit margins by analyzing client needs and pricing strategies.
Handled retail payments, ensuring all transactions were processed accurately and efficiently.
Experience
5-7 Years
Level
Executive
Education
AAS in Auto Tech
Parts Advisor/Manager Resume
Objective : Detail-oriented Parts Advisor with 5 years of experience in inventory management, customer service, and parts sourcing. Proven track record of enhancing customer satisfaction and optimizing parts operations.
Skills : Inventory Management, Customer Service, Order Processing, Parts Cataloging, Supplier Relations
Description :
Managed online inventory and pricing to remain competitive in the market.
Collaborated with team members to ensure high levels of customer satisfaction.
Coordinated with other dealerships to source parts not available in stock.
Followed up with customers to confirm satisfaction with purchased parts.
Demonstrated multitasking by managing in-person inquiries and wholesale orders.
Checked daily stock orders from distributors, ensuring accurate part matching.
Coordinated delivery schedules for parts drivers to ensure timely service.
Experience
2-5 Years
Level
Executive
Education
AAS in Auto Tech
Parts Advisor III Resume
Summary : Dedicated Parts Advisor with over 10 years of experience in automotive parts sales and customer service. Proven ability to manage inventory, assist customers, and drive sales while ensuring high levels of satisfaction.
Skills : Customer Service, Parts Knowledge, Sales Support, Order Processing, Inventory Control
Description :
Managed customer inquiries, providing accurate product information and resolving issues efficiently.
Utilized extensive product knowledge to assist customers in selecting the right parts for their needs.
Delivered exceptional customer service, fostering loyalty and repeat business.
Processed orders and managed inventory levels to ensure product availability.
Collaborated with sales and marketing teams to promote new products and services.
Achieved monthly sales targets through proactive customer engagement and follow-up.
Experience
7-10 Years
Level
Management
Education
AAS in Auto Tech
Parts Advisor I Resume
Objective : Dedicated Parts Advisor with 5 years of experience in inventory management and customer service. Proven ability to enhance customer satisfaction and streamline parts ordering processes in fast-paced environments.
Skills : Parts Specialist, Inventory Management, Customer Service, Order Processing, Parts Identification
Description :
Managed inventory levels and maintained organized storage areas to ensure efficient operations.
Processed customer orders accurately and promptly, ensuring timely delivery of parts.
Provided expert assistance to customers, addressing inquiries and resolving complaints effectively.
Collaborated with technicians to fulfill parts requests and support repair operations.
Monitored stock levels and initiated orders for out-of-stock items to prevent delays.
Trained new staff on inventory management and customer service best practices.
Utilized software systems to track orders and manage customer relationships efficiently.
Experience
2-5 Years
Level
Junior
Education
AAS in Auto Tech
Lead Parts Advisor Resume
Objective : Detail-oriented Parts Advisor with 5 years of experience in automotive parts management. Proven ability to enhance customer satisfaction through effective communication and efficient order processing.
Skills : Parts Management, Customer Service, Order Processing, Parts Identification
Description :
Evaluate parts requests to identify cost-effective solutions for customers.
Maintain accurate data in the inventory management system, ensuring timely order processing.
Communicate effectively with service advisors and technicians to track order deliveries.
Process telephone and email orders efficiently, ensuring customer needs are met.
Inspect incoming parts for quality and accuracy, returning defective items as necessary.
Utilize manufacturer catalogs to verify part numbers and pricing for customer inquiries.
Organize and label parts inventory, maintaining optimal stock levels.
Experience
2-5 Years
Level
Executive
Education
AAS in Auto Tech
Automotive Parts Advisor Resume
Objective : Detail-oriented Parts Advisor with 5 years of experience in automotive parts sales and customer service. Proven ability to manage inventory, provide expert advice, and enhance customer satisfaction through effective communication.
Skills : Inventory Management, Parts Cataloging, Order Processing, Technical Knowledge, Inventory Control
Description :
Advise customers on parts selection and modifications to meet their needs.
Utilize technical knowledge to explain features and benefits of various parts.
Process and fulfill telephone and in-person orders efficiently.
Handle payment transactions and ensure accurate credit authorizations.
Organize and maintain stockroom inventory using systematic storage methods.
Inspect returned parts for quality issues and manage exchanges or refunds.
Collaborate with team members to enhance service delivery and customer experience.
Experience
2-5 Years
Level
Junior
Education
AAS in Auto Tech
Parts Advisor II Resume
Objective : Detail-oriented Parts Advisor with 5 years of experience in automotive parts management, inventory control, and customer service. Proven track record in optimizing parts procurement and enhancing operational efficiency.
Skills : Forklift operation, Commercial driving license, Electrical and carpentry skills, Inventory management, Customer service
Description :
Utilized advanced software to accurately identify and source parts for Chrysler, Dodge, Jeep, and Ram vehicles.
Collaborated with technicians and service advisors to expedite parts procurement and enhance service delivery.
Provided exceptional customer service by assisting clients in locating and pricing parts for their vehicles.
Implemented an inventory management system that improved turnover rates and reduced waste.
Assessed and determined necessary replacement parts based on customer descriptions and inspections.
Maintained up-to-date knowledge of promotions, payment policies, and security practices to ensure compliance.
Executed cleaning, stocking, and organization tasks to maintain a well-presented sales area.
Experience
2-5 Years
Level
Executive
Education
AAS in Auto Tech
Parts Advisor/Technician Resume
Summary : Detail-oriented Parts Advisor with over 10 years of experience in inventory management, customer service, and technical support. Proven track record in optimizing parts operations and enhancing customer satisfaction in automotive environments.
Managed parts inventory for retail and service departments, ensuring optimal stock levels.
Facilitated effective communication between departments to enhance service delivery.
Oversaw parts ordering and warranty tracking, improving operational efficiency.
Recognized as a top-performing Parts Department nationally for operational excellence.
Collaborated with service teams to forecast parts needs, maintaining inventory accuracy.
Provided expert technical support to customers, resolving inquiries promptly.
Trained staff on new parts and systems, enhancing team knowledge and performance.
Experience
7-10 Years
Level
Management
Education
AAS in Auto Tech
Parts Advisor/Consultant Resume
Summary : Detail-oriented Parts Advisor with 10 years of experience in automotive parts sales and inventory management. Proven track record in customer service, order fulfillment, and team training to enhance operational efficiency.
Skills : Customer Service, Inventory Management, Customer Service, Parts Identification
Description :
Managed stock levels and placed special orders with suppliers to meet customer demands.
Trained and mentored new Parts and Warehouse clerks on operational procedures.
Led warehouse reorganization, improving efficiency and accessibility of parts.
Developed and implemented policies that enhanced workflow and compliance.
Conducted physical inventories, ensuring accurate stock counts and data integrity.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Processed purchase orders and maintained accurate records for inventory management.
Experience
10+ Years
Level
Senior
Education
AAS in Auto Tech
Parts Advisor Resume
Headline : Dedicated Parts Advisor with 7 years of experience in inventory management, customer service, and parts sales. Proven ability to enhance operational efficiency and ensure customer satisfaction through effective communication and problem-solving.
Skills : Reynolds Software, Microsoft Word, Inventory Management, Customer Service, Parts Sales
Description :
Provided exceptional customer service by promptly addressing inquiries and resolving issues.
Verified parts against delivery notes, ensuring accuracy before signing off on orders.
Maintained a clean and organized work area to promote safety and efficiency.
Updated and maintained product displays to enhance customer engagement.
Managed cash, checks, and credit card transactions with precision.
Reported stock damages and losses to the Parts Manager for timely resolution.
Operated forklifts to efficiently move heavy parts and equipment within the warehouse.
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