The basic job duty of a Parts Advisor is to assist the mechanics and customers with their purchasing needs and supplies. The person will also be responsible for achieving the sales targets and directly report to the Parts Manager. The common duties listed on the Parts Advisor Resume include the following – tracking all incoming and outgoing parts at the dealership, locating needed parts and ordering supplies in case of low stock, handling parts payment collection, packing and shipping parts to manufacturer on time, and identifying the exact part required based on model, year and make of the vehicle.
Job requirements include – computer proficiency, knowledge of all parts and supplies, ability to identify and locate the correct spare part after referring the parts manual, strong verbal and written communication skills; and high level of customer service skills. while a high school diploma is a minimum education expected for this post, possessing experience in auto parts sales will be beneficial.
Objective : Responsible for Ensuring superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot, and also Coordinating activities to ensure the correct part is identified, obtained and delivered in a timely manner and as agreed.
Skills : Sales, Marketing, Social Media, Graphic Design, Project Management.
Description :
To ascertains the type of part needed or assists the customer or mechanic in determining the correct part for the job at hand.
Provide exceptional service to all customers and vendors.
Process customer orders and recommend additional related repair items.
Gain superior product knowledge and understanding of vehicle components to effectively help customers.
Assist with daily inventory, receiving, stocking and shipping.
Assist in maintaining perpetual inventories.
Help maintain cleanliness and professional appearance of the service counter, work area and stockroom.
Experience
2-5 Years
Level
Executive
Education
Masters Of Business
Parts Advisor Resume
Headline : At most of my recent jobs, I handled troubleshooting, customer service, and irate customers daily. I can handle tough situations with critical thinking while remaining calm. I have five years of customer service experience along with being a very skilled speaker. I take challenges with a smile on my face, determination, and perseverance.
Skills : Excel, Power point, Word.
Description :
Sell parts and accessories over the counter to internal and external clients under very busy conditions with elevated customer expectation.
Answer internal and external client phone calls and in-person inquiries.
Provide price quotes and order status information.
Review estimates to ensure the ordered parts are correct and that all pricing is in line with the estimate.
Ensure all parts requests from internal clients are correctly billed out.
Maintain gross profit percentages as appropriate for each client and pay type.
Process retail client payments by invoice, obtain credit authorizations ensuring that all charge sales receipts are signed and received by the client.
Experience
5-7 Years
Level
Executive
Education
Electronics
Parts Advisor/Manager Resume
Objective : Able to be a part of an established company, and able to use prior knowledge, time management, and customer handling skills to highest potential.
Skills : Excel, Word, Power point.
Description :
Updated online inventory and prices according to other competition in area.
Worked with other staff members to ensure guest satisfaction is met.
Worked with other dealerships to meet a customer's need of a wanted part if not in stock at our store.
Following up with customers to make sure that we reached their satisfaction with our parts.
Demonstrated ability to multi-task by managing in-person and talking to wholesale body shops to order parts.
Checking in our daily stock order from our distributor and matching up parts to their right belongings.
Getting our parts driver loaded up and hand him a set delivery schedule to make our clients happy by getting them their parts to them fast.
Experience
2-5 Years
Level
Executive
Education
Criminal Justice
Parts Advisor III Resume
Summary : Over ten years of parts experience, great automotive knowledge, and great people skills. Knowledge of all aspects of parts sales, retail, wholesale, outside sales, back counter, shipping/receiving, warranty, and parts delivery.
Skills : Forklift Operator.
Description :
Answered an average of50 calls per day by addressing customer inquiries, solving problems and providing new product information.
Described product to customers and accurately explained details and care of merchandise.
Politely assisted customers in person and via telephone.
Provided an elevated customer experience to generate a loyal clientele.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Directed calls to appropriate individuals and departments.
Helped drive sales goals and achieve monthly quotas.
Experience
7-10 Years
Level
Management
Education
Diploma
Parts Advisor I Resume
Objective : Obtain a position as a team player in a people-oriented organization where maximizing customer-service experiences in a challenging environment to achieve the corporate goal. Possess strong interpersonal communication skills, problem analysis, and problem-solving, along with organizational skills, customer service oriented.
Skills : Carpentry, Forklift Operator, Filing, Mechanic Assistant, Parts Advisor, Shipping And Receiving.
Description :
Advise customers on substitution or modification of parts when identical replacements are not available.
Maintain and clean work and inventory areas.
Fill customer orders from stock and place orders when requested items are out of stock.
Receive and fill telephone orders for parts.
Examine returned parts for defects, and exchange defective parts or refund money.
Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
Mark and store parts in stockrooms according to prearranged systems.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Science
Lead Parts Advisor Resume
Objective : Team-oriented individual with 3+ years of experience working with a diverse consumer population. Strong interpersonal and communication skills, effective organization, self-motivated, task-oriented, and effective time management abilities.
Skills : Automotive Technology, Manufacturing.
Description :
Review of appraisals submitted to determine the most cost effective replacement parts.
Enter and maintain data within a computer based system which includes forwarding parts orders to the appropiate manufacturer.
Follow up on delivery of orders while establishing proffessional relationships in communicating with service advisors, estimators and technicians.
Recieve and fill telepohne and E-mail orders for parts.
Examine orders recievced and return if defective.
Use of CCC Auto Collision Estimating Software and manufacturer catalogs to determine replacement part stock numbers and prices.
Locate and label parts and aintain inventory of stock.
Experience
2-5 Years
Level
Executive
Education
Master Technician
Automotive Parts Advisor Resume
Objective : Seeking employment that allows to grow professionally, while being able to utilize my skills for the betterment of the company with the best use of dedication, determination and resourcefulness.
Skills : Microsoft Office, ADP.
Description :
Advise customers on substitution or modification of parts when identical replacements are not available.
Discuss use and features of various parts, based on knowledge of machines or equipment.
Receive and fill telephone orders for parts.
Receive payment or obtain credit authorization.
Mark and store parts in stockrooms according to prearranged systems.
Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
Examine returned parts for defects, and exchange defective parts or refund money.
Experience
2-5 Years
Level
Junior
Education
Associate
Parts Advisor II Resume
Objective : Parts Advisor is responsible for all parts related activities, including product analysis, development, manufacturing, and sales.
Skills : Mitsubishi forklift operator, Class A CDL, 3.5 years residential electrical and carpentry, and 4 years auto mechanic.
Description :
Use proprietary software catalog to identify and locate correct parts for repair, maintenance, and customization of Chrysler, Dodge, Jeep, and Ram automobiles.
Consult and interact with technicians and service advisors to ensure that correct parts are procured as quickly as possible.
Assist customers in finding and pricing parts for their specific vehicles.
Implemented a system that ensured consistent turn-over of inventory.
Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Completed all cleaning, stocking and organizing tasks in the assigned sales area.
Experience
2-5 Years
Level
Executive
Education
Psychology
Parts Advisor/Technician Resume
Summary : Determined and passionate to help seniors find ways to be comfortable, safe, and cared for in a compassionate and friendly environment. Over 5 years of experience volunteering for Horizon Hospice, working with elderly clients and their caregivers.
Marketed parts for retail, service and wholesale departments.
Provided interdepartmental communications.
Responsible for inventory management, ordered parts for various centers and tracked parts warranty coverage.
Parts Department was recognized nationally as the model and premiere operation.
Combine efforts with Service Department to forecast short- and long-term parts needs to ensure proper inventory levels.
Provided technical support for retail clients.
Trained and coached staff on current model year parts.
Experience
7-10 Years
Level
Management
Education
BA In Political Science
Parts Advisor/Consultant Resume
Summary : To utilize professional skills and experiences from past employments to take the next step in my professional career. Driven and motivated to take on new challenges and move forward while taking advantage of everything learned and perfected in employment history.
Skills : installing satellites and securing cables using impact drill and hammer drill, automotive technology, sales.
Description :
Worked directly with General Motors placing stock and customer special orders.
Trained Parts clerks and Warehouse clerks in basic duties and responsibilities.
Was instrumental in warehouse relocation and reorganization.
Structured and maintained many policies and procedures that are still in use today.
Contributed in multiple complete physical inventories, performing counting tasks and data entry analysis.
Responded to all customer inquiries thoroughly and professionally.
Receive purchase orders and create new PO numbers for new purchase orders.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Parts Advisor Resume
Headline : To establish a long-term career in a company where I may utilize my Parts Advisor professional skills and knowledge to be an effective Associate Program Manager and inspiration to those around me.
Skills : Reynolds And Reynolds, Word, Excel-.
Description :
Ensured to provide prompt service to customers.
Ensured that parts are correctly checked against delivery notes and that all orders are checked before the delivery note is signed.
Ensured that the work area is kept to a high standard of cleanliness.
Maintained up-dated displays at all times.
Managed procedures for cash, checks, credit cards, and accounts.
Reported stock damage and losses to the Parts Manager.
Operate forklift in moving stock, including diesel engines, generators, and other heavy diesel parts.
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