A Parts Counterman takes responsibility for assisting customers in locating the parts needed for their vehicle. A well-drafted Parts Counterman Resume mentions the following core duties and responsibilities – selling products and services to repair the problem and to meet the customer’s needs; assisting in keeping parts department clean; recording all sales and customer transactions; providing service technician with parts; assisting parts manager in merchandising displays; maintaining the retail sales floor and displays; and performing routine housekeeping tasks.
Those seeking this job role should mention on the resume the following skills and abilities – the ability to match customer’s needs with appropriate parts and services; knowledge of automotive systems; understanding of parts counter procedures; and relevant computer operation skills. Formal education is not mandatory for this role, however, possessing relevant skills and experience will be useful.
Headline : An enthusiastic and knowledgeable person who is flexible, resourceful, and willing to take full ownership of issues until they are fully resolved, and is also passionate about providing outstanding customer service. Currently looking for a suitable position with a forward-thinking company.
Skills : Inventory Control, Active Listening, Customer Service.
Description :
Sourced out parts and supplies by utilizing parts catalogs or computer lookup for both walk-in customers and mechanics.
Sold all parts related to Freightliner Trucks including parts for Caterpillar, Cummins, and Detroit Diesel Engines.
Filled orders and issued supplies from stock to walk-in customers and technicians.
Read Freightliner catalogs, or computer displays in order to determine replacement part stock numbers and prices for the following Caterpillar, Cummins and Detroit Diesel Engines or vehicles.
Received and filled telephone orders for parts.
Filled customer orders from stock.
Prepared sales slip or sales contracts.
Received payment or obtained credit authorization.
Experience
5-7 Years
Level
Executive
Education
Vocational In Diesel Technology
Parts Counterman Resume
Summary : To obtain a challenging Parts Counterman position that will utilize my skills and knowledge. Detail Oriented Team Player. Experienced in Mechanical inclined Inventory management, control Math fractions, measurement Ratios, and Quantities.
Skills : Verbal Skills, Inventory Control, Communication Skills.
Description :
Assisted customers in selecting and purchasing parts.
Created invoices for payment and submit to the cashier.
Prepared purchase orders for R.O.'s for aftermarket parts.
Assisted with checking in and putting away the daily stock order.
Assisted sales/prep to sell and order accessories for customers.
Restocked all shelves on a daily basis. Assisted technicians, look up parts, pricing, etc.
Accomplished quotas at the end of each month.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Parts Counterman Resume
Headline : Seeking a Parts Counterman position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Ability to Accurately Track Parts, Ability to Receive Customers, Establish Rapport, and Determine andAttend to Customers Needs.
Description :
Read catalogs or computer displays in order to determine replacement part stock numbers and prices.
Received and filled telephone orders for technicians and wholesale accounts.
Coordinated pickup and delivery needs with the parts driver, service writer, and technician.
Checked and determined whether parts are in undamaged and good working order before the sale, and delivery.
Maintained solid relationships with shop owners and technicians.
Examined, returned parts for defects, and exchange defective parts or credit customers.
Maintained the basic upkeep of the warehouse.
Experience
5-7 Years
Level
Executive
Education
Diploma
Parts Counterman Resume
Summary : To obtain a Parts Counterman position within an established company that utilizes my experience and skills for the development of the company.
Skills : Microsoft Office, Inventory Control, Communication Skills, Case Management.
Description :
Assisted mechanics in obtaining the parts required to repair the vehicles they work on.
Responsible for assisting, selling, and/or ordering any and all parts that a customer requests for their personal vehicles.
Answered a high volume of calls for not only parts customers, but service customers as well.
Answered any of the questions to the best of ability.
Responsible for the delivery of wholesale parts ordered for various auto repair shops.
Responsible for reviewing inventory, resupplying the parts department, and ensuring that special order parts are labeled for the appropriate consumer.
Trusted to assist with the opening and closing of the parts department, as well as the closing of the maintenance side of service.
Experience
7-10 Years
Level
Management
Education
Diploma
Parts Counterman Resume
Summary : Highly dependable and knowledgeable with over ten years of experience as an automotive parts manager/counter person at various General Motors and Nissan dealerships. Contribute to repeat and referral business through positive, solutions-based communication skills with a strong commitment to customer relations to achieve maximum sales goals.
Skills : Customer Service, Knowledge of Automotive Systems.
Description :
Assisted all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
Informed customers of companion part requirements and specials, and ensured that the customer is exposed to the full product line.
Answered phone calls, provided price quotes, and other information.
Reviewed body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
Provided a high level of service to internal and external customers.
Notified parts manager of out-of-stock parts or shop materials that need immediate attention.
Notified the service advisor and the customer when special ordered parts have been received.
Followed up on back-ordered parts.
Assisted outside sales representatives with their orders.
Experience
10+ Years
Level
Junior
Education
Diploma
Parts Counterman Resume
Summary : Parts Counterman with 28 years of experience working mostly with any and all GM vehicles, including Isuzu, workhorse chassis, and Chevrolet medium-duty trucks. Have also been a business partner of a Party Rental / Equipment rental company. Have a very strong work ethic, great communication skills, and focusing on what the customer is actually needing, and making sure that need is absolutely satisfied.
Skills : Communication Skills, Interpersonal Skills, Inventory Control.
Description :
Added new customers to our computer system, and updating any out of date information.
Ordered company calendars for the coming year, including design, and pictures that will go in the company calendar.
Worked in the rental business, doing deliveries, fixing equipment, working the counter, and being in charge of a crew.
Responsible for ordering parts, notifying Technicians, & Service Advisors when parts arrive.
Followed all company and department policies and procedures.
Worked extensively on the computer utilizing all software to perform a job.
Procured parts per service requests and customer’s requests.
Experience
10+ Years
Level
Senior
Education
Diploma
Parts Counterman Resume
Headline : As a Parts Counterman provide service technicians with parts, and part estimates needed for service repair orders. Review body and repair shop estimates/orders to ensure parts are correct and all pricing is in line with the estimate.
Skills : Fabrication, Inventory Control, Active Listening, Customer Service.
Description :
Assisted customers both retail and wholesale in looking up auto parts for their vehicle or shop job.
Assisted in setting up parts department in a new dealership location.
Advised customers of the many different products offered.
Recorded parts on work orders through the service department.
Complied with established security and safety policies and procedures.
Performed other duties, including special projects, as needed and directed.
Developed constructive and cooperative working relationships with coworkers.
Experience
5-7 Years
Level
Executive
Education
BS In Information Technology
Parts Counterman Resume
Summary : A professional, courteous, and knowledgeable Parts Counterman to ensure proper service to all customers. Complete all paperwork accurately and in a readable manner either utilizing computer equipment or manually depending on the work required.
Assisted wholesale & retail customers and technicians with parts orders & pricing.
Received and verified daily stock orders.
Maintained documentation of parts orders for billing.
Pulled parts and prepared pallets for shipping.
Assisted in maintaining inventory concerning obsolete parts and warranty return parts.
Assisted in yearly inventory audits.
Maintained parts of accountability. Ordered and maintained parts for core and warranty putting them in the specified area. Maintained excellent customer.
Experience
7-10 Years
Level
Management
Education
GED In Academic
Parts Counterman Resume
Objective : An energetic and engaging Parts Associate who performs well with metrics. Ability to creatively problem-solve a customer's needs, and make recommendations based on their expressed interests.
Skills : Fast Learner, Interpersonal skills, Communication Skills.
Description :
Received and sent parts via UPS or freight companies and organizing incoming parts to the proper shelf or shop job.
Answered phones and understood customers' requests.
Used programs such as Allison Extranet and DDCSN to research specific parts of customers' units.
Organized and returned, used core and warranty core parts for all brands.
Maintained a clean work environment and working smart and safe.
Responsible for listening to customer truck parts needs and locating the correct parts for what they are working on as well as addressing any complaints or concerns that they have.
Organized parts on the shelves and make sure parts set for delivery both in town and out of town are in the correct areas designated for delivery.
Experience
2-5 Years
Level
Junior
Education
Certificate In Diesel
Parts Counterman Resume
Summary : Over 10 years of experience, as a Parts Counter and in industries including Wholesale Trade-Durable Goods, Automotive Dealers, and Gasoline Service Stations.
Skills : MS Office, Customer Service, Verbal Communication.
Description :
Completed daily stock and emergency orders.
Reviewed, maintained, and replenished on-hand inventory.
Routinely performed physical inventory and entered electronic data adjustments.
Performed managerial requirements in the absence of the department manager.
Located parts at other suppliers to expedite the work order.
Assisted the department manager with electronic data adjustments, physical inventory maintenance, and lists of defective or unusable items for return to manufacturer or disposal.
Looked up and sold parts as needed for wholesale and retail customers on the phone or in-person. Checked-in parts accurately.
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