The parts department manager plays a very crucial role in the store’s department as these individuals ensure that there is a regular supply of replacement parts in the stores. Working mainly in the auto dealership and construction companies, these parts department managers maintain the right amount of stock for uninterrupted flow; these managers also ensure that the efficiency and productivity of the store’s repair and operations are maintained. The parts department managers take the responsibility of managing stock and inventories, and also identify and evaluate the number of purchases to be made.
Most of the parts department manager depict in the Parts Department Manager Resume a high school diploma along with extensive experience in the related field. Candidates to brighten their career in this job should have excellent product knowledge, administrative skills, and familiarity with inventory management. Good Customer and sales service skills would be highly valued.
Summary : Seek to translate 17 years of automotive, customer service and management skills with a regarded organization that will give challenging assignments and responsibility with the opportunity.
Skills : Inventory Management, Customer service, Various computer programs.
Description :
Manager of a staff member department, Mechanical, and Body shop departments, and over wholesale Automotive accounts.
Responsible for hiring, training, motivating, accuracy in ordering, receiving, shipping, inventory level control, product knowledge.
Charge of all warranty, shortages, damage, defective parts, and labor claims.
Managed and promoted the Honda Sales accessory department and spiff program for the Sales staff.
Excellent knowledge of computers, generating and evaluating reports of inventory, sales, phase in / phase out, monthly price tape updates.
Generate purchase orders and RMA's, follow up on all orders for billing Research vendors for quotes, pricing, availability, and special order items.
Inventory control Parts coordination and Dispatcher for Service Technicians Customer account verification Special order processing and quotes.
Experience
10+ Years
Level
Senior
Education
Diploma
Parts department Manager III Resume
Summary : Experience in the food industry with those years being in the position of management. This included small crews, have superb customer service skills and always endeavor to keep them happy.
Skills : Effective Use Of Time, Verbal And Written Communication,.
Description :
Responsible for the accuracy and maintenance of a multi-line parts department.
Supervising the parts dept staff, assessing the needs of the shop to minimize downtime waiting for non-stocked parts.
Maintaining and establishing new wholesale accounts, reporting each week to the dealer principal the status of the department.
Training and in the use of the computer inventory control system.
Increased wholesale accounts, re-established the accuracy of the inventory increased the active parts inventory and decreased the over 90-day inventory.
Minor accomplishments include the remodel of the parts displays and showroom and the acquisition of much-needed equipment for the warehouse.
Management and attention to detail proved effective in running a successful department.
Experience
10+ Years
Level
Senior
Education
CDL
Sr. Parts Department Manager Resume
Summary : Fulfilling requests for hard-to-find parts, have used challenging situations in the workplace as a way to become a more solutions-oriented employee. When working a busy and short-staffed shift.
Skills : Management, Excellent Written, Verbal, and Telephone Communication Skills.
Description :
Process new orders, troubleshooting customers issues, locate resources for problem resolution and design best-option solutions.
Interface daily with internal partners in accounting, field services, new business, operations, and warranty division.
Managed a high-volume workload within a deadline-driven environment.
Resolved an average of inquiries in any given week and consistently met performance benchmarks in all areas.
Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations.
preparation of all reports needed by brand manufacturers and dealers, resolving issues with customers as well as day to day operations.
Provided superior customer service and was often requested by name. Maintained inventory shrink below company standards.
Experience
10+ Years
Level
Senior
Education
Diploma
Parts Department Manager/Representative Resume
Summary : Working in a deli taught the importance of flexibility in responsibilities, as would be expected to quickly switch between such jobs as cleaning a deep-fryer, assisting a customer at the counter.
Skills : Microsoft Office, Management, parts department, Automotive.
Description :
Helped customers and technicians find the correct part to complete the repair Took parts and service call over the phone Answered customer questions.
Located the correct parts on factory diagrams and provide accurate pricing and availability to the technician in the field.
Tracked incoming shipments and co-ordinate with the dispatch office to ensure a quick turnaround on parts.
Ordered parts for stock inventory, as well as special order parts for specific repairs.
Performed monthly warehouse inventories, quarterly service kit inventories, and annual truck inventories.
Performed price and availability check before ordering to find a balance between cost and shipping time.
Ordered from five to ten vendors on a daily basis Submitted warranty claims on damaged or defective parts.
Experience
10+ Years
Level
Management
Education
BS
Parts Department Manager I Resume
Objective : Greetings, It is with pride offer resume. Have been in the automotive and agricultural fields now for over 25 years, and have honed parts department management skills to a sharp point.
Increased sales over the previous year Increased gross profit over the previous year and increased gross profit margin.
Reduced parts obsolescence by properly utilizing factory programs and parts brokerage firms.
Developed policies and procedures that enhanced the special order parts process and the reporting of these parts to the service department.
Increased repair order fill rate by setting stocking guides at a faster rate than what was recommended by factory standards.
Worked closely with Sales and Service departments assuring that added accessories and additional repairs.
Worked closely with the accounting department in implementing new purchase order controls that improved end of month reconciliation.
Assisted Business Manager in maintaining computer systems (ADP) including hardware.
Experience
2-5 Years
Level
Junior
Education
Associate
Parts Department Manager/Analyst Resume
Headline : To continue to build upon existing skills and further professional growth in the automotive parts industry.
Skills : Microsoft office, Excel, Word, Global.
Description :
Recommended additions to and deletions of merchandise to be sold in the department.
Ordered merchandise, supplies, and equipment for the department as well as for the service department.
Recorded delivery of merchandise, compared record with merchandise ordered and reported discrepancies to control costs and maintain correct inventory levels.
Listened to customer complaints, examined returned merchandise and resolved problems to restore and promote good public relations.
Personally handled all warranty returns and obsolete new stock returns.
Reviewed all TSB's and Recall notices by the manufacturer to ensure proper stocking levels of necessary parts.
Performed all Service Advisor duties as well a Parts Manager duties during the absence of the Service Manager.
Experience
5-7 Years
Level
Executive
Education
Diploma
Parts Department Manager/Supervisor Resume
Objective : Worked in a business environment since college graduation, obtaining managerial positions in both aftermarket automotive parts store and new car dealerships.
Skills : Ms-office, Ms-excel.
Description :
Parts Department Manager Headed department operations, including the leading team of highly experienced personnel and managing inventory.
Supervised service delivery to a clientele comprised of in-house clients, wholesale/resale clients.
Drove revenue boost and increased line-item sales by invoice.
Hiked inventory fill rate by while slashing overhead by evaluating and projecting market trends.
Plunged obsolete parts and product inventory levels through instituting no-return, pre-pay policy for special orders.
Grew client base by creating and launching a special ordering system for difficult-to-find parts.
Communicate with dealers and customers regarding part orders and estimated times of arrival.
Experience
2-5 Years
Level
Junior
Education
Business
Parts Department Manager/Technician Resume
Headline : To secure a permanent full-time position in medium-heavy-duty truck parts sales, inventory, merchandising, shipping and phone sales and internet sales.
Skills : Technical Skills, Customer Service.
Description :
Responsible for directing activities within the parts department.
Provided customer service at the front walk-in counter, back mechanic's counter and phones.
Responsible for monitoring and maintaining core credits and charges.
Responsible for visual display merchandising. Forecasting future monthly and yearly departmental sales.
Reduced shrink and improved profit margin by implementing cycle counts, monitoring and enforcing sales procedures.
Inventory control and management Employee time delegation Customer service Parts and services procurement.
Opening and Closing, Cashiering, Cash Management, Hiring, Customer Service, Sales Inventory Control and Management, Budgets, Meetings.
Experience
5-7 Years
Level
Executive
Education
Diploma
Parts Department Manager/Co-ordinator Resume
Summary : Seeking a career in product support using customer service, asset management, personnel management, and technical computer skills.
Skills : Ms-excel, Communication Skills.
Description :
Planned and executed an annual marketing action plan and business strategy which steadily grew sales and gross profits.
Successfully managed parts availability while maintaining inventory turn.
Sold and promoted parts to retail customers, and developed export parts sales business.
Trained staff in customer relations, suggestive selling, product display techniques, customer support, inventory handling.
Negotiated pricing structures for new wholesale and commercial customers.
Teamed with Service Department Manager to identify, analyze, and resolve issues to provide superior product support and customer satisfaction.
Responsible for inventory procurement and vendor negotiations. Scheduled, coached, and managed parts department staff.
Experience
10+ Years
Level
Senior
Education
BS
Parts Department Manager/Director Resume
Summary : Results-oriented Manager with hands on management style and productive experience in developing, growing and managing profitable customer service focused operations.
Created monthly budget/forecast for all categories reflected on the financial statements.
Created spreadsheets for comparative tracking of sales, gross, expenses, and net.
Generated and distributed Daily Operating Control reports to all dealership managers.
Maintained the loyalty of our top 5 body shops through purchase agreement/commitments based on enhanced pricing.
Responsible for making sure all parts were accounted for, make sure the proper parts were ordered.
Quickly promoted to managing Online and Service departments.
Experience
10+ Years
Level
Management
Education
Associate
Lead Parts Department Manager Resume
Summary : To acquire a position in a company built on reputation and quality customer care where can grow personally as well as professionally.
Skills : Ms-Office, Photoshop, Video Editing, Customer Service.
Description :
Work with the Service Manager to ensure a timely turnaround of parts needed for internal jobs.
Prepare and administer an annual operating budget for the parts department.
Understand, keep abreast of, and comply with federal, state, and local regulations that may affect parts sales.
Provide technical assistance to parts department employees, and to develop strategies for a more efficient operation.
Conduct meetings with parts department employees to discuss activities and problems of mutual interest.
Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction.
Handle customer complaints immediately and according to the dealership's guidelines.
Experience
10+ Years
Level
Senior
Education
Diploma
Parts Department Manager Resume
Headline : Experienced purchasing manager with proven ability to reduce costs, improve organization methods and maintain accurate stock levels. Excellent customer service, time management and sales abilities.
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