Patient Access Specialist Resume Samples

Description :

1. Set up and processed patient files for accurate billing.
2. Answered a Minimum of 10 hunt group calls daily.
3. Ensured patient's questions and concerns are answered.
4. Verified insurance using a wide variety of Web portals.
5. Ensured patient has coverage on the date of service.
6. Collected proper paperwork that is needed for insurance to process.
7. Contacted patients to let them know if the device is covered by their insurance and answer any questions they may have.

Experience

2-5 Years

Level

Junior

Education

Certificate

Description :

1. Performed patient pre-admission, admission, transfer, and discharge activities.
2. Worked under the guidance of Patient Access Supervisor.
3. Collected and validated patient demographic and insurance information.
4. Obtained health, financial and religious information from patients at the time of admission.
5. Prepared patient identification band and complete admission papers.
6. Obtained signatures for financial responsibility and treatment procedures from patients or guardians.
7. Responded to patient concerns and inquiries professionally.

Experience

0-2 Years

Level

Entry Level

Education

High School Diploma

Description :

1. Registered and assigned beds to inpatients, emergency room patients, maternity, and newborns.
2. Explained the hospital's policies and procedures to patients and families admitted to the emergency department, exercising courtesy, patience, compassion, sympathy, and understanding.
3. Accessed patient's medical records per doctor's request.
4. Proficient in multitasking while handling various patient access responsibilities that were handled by multiple staff members during 1st & 2nd shift but handled solely by me during 3rd shift.
5. Reduced the number of patients waiting to be registered from 25 to 1 within an hours' time.
6. Assigned patients to beds within 10 mins of being admitted.
7. Worked with a team of outside sales Representatives to ensure seamless transactions between the date of service and processing paperwork to multiple insurances.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Provided exceptional customer service to each and every patient.
2. Wrote clear and detailed clinical phone messages for physicians for the entire Chicago and Chicago land area.
3. Acquired insurance authorizations for procedures and tests ordered by the attending physician.
4. Strictly followed all federal and state guidelines for the release of information.
5. Scheduled surgeries and procedures in conjunction with the Surgical Coordinator.
6. Resolved and clarified issues with patient medications and collaborated with local pharmacies.
7. Prepared medical requests for the patients those request include Referral, Prescription, General Patient and Result requests on a daily basis.

Experience

7-10 Years

Level

Management

Education

B.B.A In Management

Description :

1. Performed patient preadmission, admission, transfer, and discharge activities.
2. Worked under the guidance of a Patient Access Supervisor.
3. Collected and validated patient demographic and insurance information.
4. Obtained health, financial and religious information from patients at the time of admission Prepare patient identification band and complete admission papers.
5. Contacted insurance companies for patient medical billing operations.
6. Worked in compliance with hospital policies and procedures and adhere to government regulations.
7. Scheduled patient appointments Complete registration quickly and cordially for all new patients.

Experience

0-2 Years

Level

Entry Level

Education

Clinical Office

Description :

1. Received and stored patient valuables and other belongings as requested.
2. Demonstrated exceptional customer service and patient focus to make each encounter as positive as possible.
3. Worked closely with clinical colleagues and administrative teammates to develop a cohesive, high-performing team.
4. Verified patient demographic information upon arrival.
5. Updated and changed insurance information as appropriate.
6. Scanned insurance cards and driver's licenses.
7. Entered referrals into the computer and link them to the appropriate case.

Experience

2-5 Years

Level

Junior

Education

BA In Behavioral Science

Description :

1. Performed patient check-in, scheduled appointments, answer phones Work under the guidance of the Patient Access Supervisor.
2. Collected and validated patient demographic and insurance information.
3. Obtained health, financial and religious information from patients at the time of admission.
4. Obtained signatures for financial responsibility and treatment procedures from patients or guardians.
5. Responded to patient concerns and inquiries professionally.
6. Maintained positive working relationships with patients, physicians, visitors, and clinic staff Work in compliance with the health clinic policies and procedures and adhere to government regulations.
7. Obtained all necessary signatures on consent forms and financial agreements and completes Medicare secondary forms if required.

Experience

7-10 Years

Level

Management

Education

Diploma

Description :

1. Obtained health, financial and religious information from patients at the time of Policies/Procedures admission.
2. Obtained signatures for financial responsibility and treatment procedures from Multi-Phone Lines patients.
3. Received and store patient's valuables and other belongings as requested.
4. Collected copayments, coinsurances, deductibles, and balances.
5. Prepared daily clinics for upcoming appointments and print-related documents.
6. Created a record of the appointment, or an encounter and print.
7. Ensured that all documentation is entered accurately and swiftly.

Experience

5-7 Years

Level

Executive

Education

Biology

Description :

1. Patient registration in ER dept which includes accurate demographic information active medical insurance coverage and authorizations for healthcare services.
2. Collected copay amounts and prepares for deposits.
3. Reconciled daily cash drawer and complement necessary Federal, State, and county forms as required.
4. Medical and insurance terminology Medicare, Medicaid, Managed Care, and third party reimbursement.
5. Closed contact with nursing and physician staff for patient services. 
6. Scanned into HPF permanent information for research of accounts.
7. Registered of all departments within our facility with escorts to the appropriate location.
8. Answered calls in a timely manner with phone etiquette, confidentiality, and patient services.

Experience

2-5 Years

Level

Executive

Education

Diploma

Description :

1. Assisted patients with the hospital registration process and the required documents.
2. Collected co-payments and applied them to patient accounts.
3. Participated in regular staff meetings and department training sessions.
4. Provided resources to patients in need of financial assistance to cover hospital expenses.
5. Maintained strict patient and physician confidentiality.
6. Prepared patient charts, pre-admissions, and consent forms as necessary.
7. Prepared patient charts accurately and neatly for clinic Scheduled patient appointments.

Experience

10+ Years

Level

Senior

Education

BS In Health Studies

Description :

1. Performed and coordinated patient pre-admission, admission, transfer, and discharge activities.
2. Performed billing and bookkeeping functions.
3. Accurately completed computer smooth and orderly flow of patients moving in and out of the medical office.
4. Obtained signatures for financial responsibility, treatment procedures, HIPPA, and other medical forms from patients or guardians.
5. Assisted patients during checkout, and ensures they have post-treatment instructions if required.
6. Scheduled follow-up appointments as necessary.
7. Conducted accurate patient registration interviews, verified current demographic, insurance, physician information, and enters required data into the computer system in accordance with financial and departmental guidelines.

Experience

10+ Years

Level

Senior

Education

Certificate In Medical Billing

Description :

1. Responsible for accurately gathering and entering patient information into GPR, IDX, and Centricity.
2. Effectively handled incoming calls and transfer calls in a professional manner.
3. Proactively performed outbound calls and other related special projects.
4. Completed accurate registration of all patients obtaining services.
5. Demonstrated customer services and communication skills.
6. Scheduled appointments in an efficient and timely manner.
7. Achieved required departmental KPI's consistently Recognized by multiple patients for excellent customer service.

Experience

0-2 Years

Level

Entry Level

Education

BS In Healthcare