A Patient Clerical Assistant is hired to provide administrative and clerical assistance at medical facility functions. The daily accountabilities are listed on the Patient Clerical Assistant Resume as –performing administrative tasks, ensuring high-quality customer service to patients, interviewing patients for case histories, updating and maintaining patient’s health records, assisting patients with initial paperwork, scheduling and coordinating appointments, processing insurance claims in compliance with law requirements, managing receivables and payable accounts and maintaining financial records, and ensuring compliance with procedures; and staying up-to-date with changes in medical and insurance legislation.
To excel in the role, the following skills and abilities are required – knowledge of healthcare operations, familiarity with medical and insurance legislation, excellent organizational and multitasking skills, customer-oriented communication skills, and hands-on experience with medical software and MS Office. A high school diploma or GED and a certification in medical administration is a common requirement.
Summary : Patient Clerical Assistant is responsible for the scheduling of appointments and the processing of patient information. This includes patient intake forms, phone calls, and patient/visitor history forms.
Skills : Strong organizational skills, Active listening skills, Seasoned in conflict resolution Sharp, problem solver
Description :
Recorded and filed patient data and medical records.
Carefully reviewed medical records for accuracy and completion as required by insurance companies.
Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
Wrote clear and detailed clinical phone messages for physicians.
Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.
Arranged and assisted with hospital admissions.
Completed registration quickly and cordially for all new patients.Quickly responded to staff and client inquiries regarding CPT codes.
Acted as a liaison between the business department, billers and third party payers in resolving billing and reimbursement accuracy.
Confirmed patient information, collected copays and verified insurance.
Experience
7-10 Years
Level
Management
Education
Medical Assistant
Patient Clerical Assistant Resume
Headline : Patient Clerical Assistant is responsible for the day-to-day operations of the hospital. This includes answering phones, scheduling appointments, preparing patient records, and performing other clerical duties.
Skills : Microsoft Office, Customer Service, Phones.
Description :
Answered telephones, answer patient calls to nurse station.
Get medicines delivered from the pharmacy to the nurses.
Taken inventory of office supplies and order what is out of stock including in nurse supply closets.
Organized patient charts.
Updated patient charts.
Transferred, admitted, and discharged patients.
Printed packets for patients upon arrival.
Assisted nurse when need help with discharging or moving patients.
Called doctors when there is an issue with patients.
Experience
5-7 Years
Level
Executive
Education
Registered Nursing
Patient Clerical Assistant Resume
Headline : Strong background in customer service including supervisory experience, with a history of goal-oriented success due to the following: Excellent verbal and written communication skills, proficiency with Microsoft Office, exemplary work ethic, self-motivated, detail-oriented, organized, reliable, adaptable and professional.
Skills : Ability to establish effective, long-lasting relationships with clients and co-workers.
Description :
Provided patient care support with a strong emphasis on customer centricity.
Performed general clerical functions including answering phones, filing, faxing and imprinting.
Assembled charts with a high degree of accuracy, including researching and locating required documents.
Ordered forms, materials, and office supplies with regard to departmental budget parameters.
Assisted with scheduling concerns to meet the needs of patients and clinical staff.
Provided assistance with technical issues, and serving as a communications liaison for the Perioperative and IT departments when necessary.
Addressed all requests and concerns of patients, visitors, and staff as needed.
Built and maintained relationships with all service departments involved in the care of patients.
Experience
5-7 Years
Level
Executive
Education
General Studies
Patient Clerical Assistant Resume
Summary : Patient Clerical Assistant manages the patient record and all scheduling needs of the medical office. This includes coordinating appointments and activities, making sure that all medical records are in order, and other administrative duties.
Skills : Microsoft Office, Adobe Acrobat Professional.
Description :
Performed clerical and receptionist duties, such as data/order entry.
Created/maintained patient charts, and other duties as assigned.
Entered data for reports, production items, shipping, and inventory.
Maintained computerized inventory of all parts, supplies, and products.
Represented the company in a professional and businesslike manner.
Demonstrated the ability to meet deadlines and prioritize work assignments.
Communicated effectively with all levels of management, performs other duties as required or assigned.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Sciences
Patient Clerical Assistant Resume
Objective : Worked as a Clerical Assistant for a year now at very demanding companies with high expectations for employees. Very quick learner and very goal oriented in my positions. Highly organized and always maintain a professional and positive attitude throughout my work day.
Skills : Knowledge of healthcare operations.
Description :
Admitted and discharged patients.
Filed and updated charts accordingly.
Answered phone calls.
Spoke directly with patients, doctors and visitors.
Updated all programs regarding nurses and patient information.
Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.
Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment.
Calmed upset/angry customers.
Experience
0-2 Years
Level
Entry Level
Education
Certification In Esthetics
Patient Clerical Assistant Resume
Objective : To obtain a position that will allow me to utilize my ability to work well with others, my strong organizational skills, and to help me develop more skill in both customer service and patient care.
Skills : Customer Service, Professional Skin Care, Administrative, Helthcare.
Description :
Assisted with scheduling appointments with doctors, nurses, and other healthcare professionals.
Assisted with scheduling patients (such as the patient physician).
Assisted with locating patient records at various medical offices.
Ensured that all medical records are in order for each appointment (including lab results).
Managed the insurance policies for the office.
Helped patients receive care by following up on their requests for follow-up care or referrals to specialists or other services.
Organized billing information (including insurance information) and payment correspondence.
Experience
0-2 Years
Level
Entry Level
Education
Medical Billing/Coding
Patient Clerical Assistant Resume
Objective : Worked as a Clerical Assistant for a year now at very demanding companies with high expectations for employees quick learner and very goal oriented in my positions. Highly organized and always maintain a professional and positive attitude throughout my work day.
Skills : Customer Service, Professional Skin Care, Administrative, Healthcare.
Description :
Processed patients for scheduled appointments.
Ran errands for patients or potential patients.
Processed insurance claims by phone and email or in person.
Scheduled appointments with doctors, dentists, medical offices, pharmacies, and other health care providers.
Scheduled information on patient family members and caregivers to ensure compliance with privacy laws.
Performed other tasks as assigned by supervisors or as needed.
Assisted with financial planning such as budgeting and cash flow projections for the company.
Experience
0-2 Years
Level
Entry Level
Education
Diploma
Patient Clerical Assistant Resume
Objective : Patient Clerical Assistant is responsible for the clerical work required in a hospital setting, including but not limited to billing, insurance, patient records, and financial planning. This includes answering the phone and other clerical tasks that require attention.
Skills : Familiarity with medical and insurance legislation.
Description :
Answered the telephone and take incoming calls.
Made a reasonable effort to follow all protocols for taking phone calls.
Answered the telephone for patients and callers, such as referring doctors, billing agents, etc.
Taken patient insurance information, such as a claim or prescription.
Taken patient medical or health histories.
Taken patient medical or health histories and send them back to the physician or doctor office if necessary.
Taken insurance information from patients such as insurance cards and policies, etc., at their request.
Experience
2-5 Years
Level
Executive
Education
Medical
Patient Clerical Assistant Resume
Summary : Patient Clerical Assistant is responsible for providing support to patients in the emergency department or surgery. This includes taking patient information to the front desk, answering emergency calls, and assisting with routine patient care.
Skills : Excellent organizational and multitasking skills.
Description :
Assisted the front desk staff by taking information and charts to the front desk for processing
Answered questions from patients in the emergency department or surgery waiting room
Assisted patients with medical record tasks and appointments such as scheduling, insurance verification, etc.
Taken patient medical histories and vital signs on behalf of patients when necessary
Performed a range of clerical duties including but not limited to.
Collected prescription refills from doctor offices; preparing medications for refill; scheduling appointments; giving out medication reminders; taking blood pressure readings; writing prescriptions; printing receipts and payment vouchers; making out insurance applications, etc.
Helped patients with their medications by taking them up to date or managing them when necessary.
Experience
7-10 Years
Level
Management
Education
Diploma
Patient Clerical Assistant Resume
Objective : Patient Clerical Assistant is responsible for assisting the physician in the office and performing administrative duties in the clinic. Responsible for taking patient histories, ensuring that patients are treated in a safe, efficient, and effective manner, providing medical clearance to enter the clinic area, and performing other tasks required by the physician.
Skills : Customer-oriented communication skills.
Description :
Gathered from all possible sources including patients, providers, vendors and third party organizations.
Assisted with the scheduling of appointments and direct patient care activities such as taking blood samples or performing other medical procedures.
Worked in an office setting or in a hospital setting.
Assisted patients in their medical record intake process (including completing insurance forms).
Received initial contact from patients regarding their medical condition/history.
Performed clerical tasks required to prepare the patient medical record (i.e., entering information into computer systems).
Performed clerical duties such as answering phone calls, taking orders from customers, printing forms etc.
Creating an account is free and takes five seconds.
You'll get access to the PDF version of this resume template.
Choose an option.
Sign up with Google
Sign up with Facebook
Sign up with Linkedin
This helps us make sure you're human and prevents spammers from abusing our services.
By continuing, you agree to our Privacy Policy and Terms.
Unlock the Power of Over 10,000 Resume Samples.
Take your job search to the next level with our extensive collection of 10,000+ resume samples. Find inspiration for your own resume and gain a competitive edge in your job search.
Get Hired Faster with Resume Assistant.
Make your resume shine with our Resume Assistant. You'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want.
Get Noticed with Resume Templates that Beat the ATS.
Get past the resume screeners with ease using our optimized templates. Our professional designs are tailored to beat the ATS and help you land your dream job.
