A Patient Scheduler will work with patients and take the duty of scheduling appointments, and follow-ups either through phone or in person. The daily activities depicted on the Patient Scheduler Resume include – answering phone calls, scheduling appointments, conducting patient pre-certification checks, handling insurance documentation, collecting payments, maintaining stock of inventory, managing front desk operations, following up with Doctor’s office to ensure proper exams are scheduled for their patients, and performing other administrative tasks.
Here are some qualifications needed for succeeding in this profession – telephone etiquette, medical teamwork, knowledge of medical terminologies, ability to receive and express full information through verbal and written communication, working knowledge of software, high level of accuracy, and the ability to schedule appointments in a fast manner. As on-the-job training is provided, employers expect only a high school diploma or GED from applicants.
Summary : Highly qualified Patient Scheduler with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and the collaborative environment on which your company prides itself.
Skills : Customer Service, Healthcare.
Description :
Provided professional customer service by obtaining and verifying necessary demographic and insurance information.
Scheduled and registered patients for an initial consultation, CT scans, and radiation therapy.
Maintained an excel spreadsheet of patient progress during treatment and followed up with patients and physician offices daily to ensure timely treatment services.
Created and maintained schedules for radiation oncologist, administrator, ct technician, office manager, and front office.
Detailed proofreading and delivery of dictations to all physicians involved in patient care.
Entered patient demographic and insurance information in Aria and NexGen to ensure accuracy for billing.
Provided assistance in patients scheduling, rescheduling and canceling appointments with Bon Secours providers.
Experience
7-10 Years
Level
Consultant
Education
Nurse
Sr. Patient Scheduler Resume
Summary : Switchboard operator, Scheduling Customer Service Representative, with strong interpersonal and organizational skills and with a keen ability to multitask a variety of challenges, responsibilities with great customer service skills.
Skills : Administration, Scheduling, Medical Terminology, Type 45 Wpm, Self-Motivated, Self-Starter, Selling, Selling.
Description :
Schedule patients according to physician's timeline Intake of patient's information Trained in multiple scheduling systems Handles calls Multi-line and promptly forwards them to appropriate person among 85 employees.
Responsible for scheduling meetings for all employees; escorts visitors to staff members' offices, along with provides hospitality service arrangements as requested by staff.
Compose and distribute inter-departmental memorandums (e-mail, documentaries, and voice) ensuring timely delivery and receipt of important information while at the time maintaining confidentiality.
Responsible for making domestic travel arrangements for physicians and realized that the medical field is where I thrive the most.
Loved the customer service part of my position and enjoyed the challenges that can sometimes present themselves in this field.
Skills Used Organize, sort and assign mail distribution for all the employees.
Patient chart management through Centricity, GPMS and EMR system Appointment reminder calls Patient chart management Assist the physician Administrative Skill.
Experience
7-10 Years
Level
Consultant
Education
High School Diploma
Jr. Patient Scheduler Resume
Headline : To secure a position with a well-established organization with a stable environment in the health care field. To obtain a position that will enable the use of strong communication skills and will allow for growth in a dynamic environment.
Skills : Microsoft word, Customer Relations, Customer Service, Power point, Schedule Appointments, Call Center, Phones, Patient Scheduling, Patient Care.
Description :
Responsible for the scheduling of all patients for an outpatient radiology facility that performs MRI, CAT, Dexa, Mammogram, X-Ray, Fluoroscopic, Nuclear Medicine, and Ultrasound procedures.
Collecting demographic information or updating demographic information for every patient scheduled.
Adding or updating patient insurance information ensuring accuracy for our authorizations department.
Scheduling patients during the allotted time periods for each particular exam.
Gaining knowledge of patient medical history by use of detailed questionnaires for each procedure needed.
Placing and receiving over 120 calls a day, and booking over 50 appointments per day.
Labeling faxes Working out of an electronic medical records system to send patient reports to doctor's offices via electronic faxes.
Working closely with the authorization and patient financial services department for patient co-pay information.
Experience
5-7 Years
Level
Executive
Education
BS
Patient Scheduler III Resume
Summary : Seeking employment as Patient Scheduler. Exceptional experience in scheduling appointments for patients.
Preregister, register or reschedule patient appointments, obtaining accurate demographic and insurance information.
Scheduling appropriate interpreters for non-English speaking patients and making reminder calls.
Sent new patient's the appropriate pre-appointment documents.
Answering and routing phone calls identifying callers needs or triage situation, routing and/or creating messages for medical staff as required.
Reviewed the provider's future schedules for accuracy and correcting any discrepancies.
Administrative navigation of Smart Connect-Relay Health, an online program used to communicate between patients and caregivers.
Collect, duplicate and assemble documents for New Patient Information packets and other clerical duties as needed.
Experience
7-10 Years
Level
Consultant
Education
AAS
Patient Scheduler II Resume
Summary : To obtain an Administrative position that will allow to fully utilize customer care, bookkeeping, secretarial, clerical, office management, and administrative skills in a highly stimulating environment.
Skills : Bilingual Spanish, Computer Skills.
Description :
Answer telephones and transfer to appropriate staff member.
Works with physicians, nurses and physician office staffs to accurately schedule inpatients and outpatients surgical procedures.
Acts as a liaison with physicians, office staffs and ancillary departments.
Utilize Medical Center resources efficiently.
Schedule patient surgical procedures while using guidelines established within the scheduling system.
Provides accurate and detailed information regarding patient time of arrival and any other directional information needed by caller.
Coordinates cancellations, reschedules and additions to schedule accurately.
Sorts and distribute reservations, schedules, route slips, etc., to appropriate departments in a timely manner.
Experience
10+ Years
Level
Senior
Education
Diploma
Patient Scheduler I Resume
Summary : Organized Office Scheduler with foundation in records management. Experienced in billing and collection procedures. Experienced in scheduling patients with 11 years providing administrative and patient support in hospital and medical office settings. Advanced knowledge of private insurance processes and codes.
Skills : Clerical and Administrative, File Maintenance, Inside Sales Support, MS Office Experience, Fluent in Spanish.
Description :
Answered and quickly redirected up to 25 calls per hour.
Scheduled in-coming and out-going patients in the Outpatient Rehab Department.
Ordered and distributed office supplies while adhering to a fixed office budget Compiled monthly statistical reports, spreadsheets, and organizational charts to improve office organization.
Entered numerical data into databases in a timely and accurate manner.
Scanned documentation and entered into the database.
Organized forms, made photocopies, filed records, and prepare correspondence and reports.
Registered patients by providing them with the correct paperwork and checked patient information for accuracy.
Experience
10+ Years
Level
Senior
Education
Pharmacology
Patient Scheduler/Coordinator Resume
Headline : Energetic, reliable, and experienced Administrative Support personal with strong customer service and decision making skills. Works well in stressful situations.
Skills : Microsoft Word, Microsoft Windows, Computer Savvy, Customer service experience, Technical Support, Data Entry.
Description :
Acquired insurance authorizations for procedures and tests ordered by the attending physician.
Arranged and assisted with hospital admissions.
Scheduled surgeries and procedures in conjunction with the Surgical Coordinator.
Completed registration quickly and cordially for all new patients.
Confirmed patient information, collected copays and verified insurance.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Worked in the corporate office scheduling for over 200 offices across the country.
Scheduled injured worker's first physical, occupational, or certified hands therapy appointments.
Experience
5-7 Years
Level
Executive
Education
Social Work
Patient Scheduler II Resume
Summary : Patient Scheduler position within an organization that can fully utilize skills to achieve their business needs and objectives.
Skills : Microsoft office.
Description :
Experience with reception duties, including answering phones and greeting patients.
Demonstrate the ability to effectively manage multi-line phones.
Functioned effectively performing several tasks simultaneously, and where interruptions are frequent.
Possessed excellent customer service skills.
Interacting in a friendly, professional manner with a wide range of patients, operations staff, physicians.
Communicated and worked effectively with the physical and emotional development of all age groups.
Greeted and registered patients daily.
Confirmed insurance coverage and collect payments.
Experience
7-10 Years
Level
Consultant
Education
Associate Of Arts
Patient Scheduler/Technician Resume
Summary : Over10 years of experience as Patient Scheduler/Marketing. Most recently, working as Scheduler/Marketing at a Weight Loss Clinic.
Skills : Microsoft Office, Excel.
Description :
Acted as patient advocate in receiving calls from prospective patients.
Answer as many of the patients questions as possible, describing the programs and related information.
Explained to patient how to prepare for lab work and consult with the Providers on their scheduled appointment day.
Obtained specific information from patient in order to schedule appointment.
Followed medical protocol as developed when presenting the programs.
Knowledgeable about the programs and credentials of the staff.
Assisted front office staff by answering telephones, pulling charts, and filing.
Experience
7-10 Years
Level
Management
Education
High School
Associate Patient Scheduler Resume
Summary : Extensive experience in Customer-Service and have dealt with dissolving any client issues productively and proficiently.
Recorded and filed patient data and medical records.
Reviewed medical records for accuracy and completion as required by insurance companies.
Strictly followed all federal and state guidelines for the release of information.
Wrote clear and detailed clinical phone messages for physicians.
Completed registration quickly and cordially for all new patients.
Monitored shared email in-boxes and ensured inquiries were addressed.
Provided administrative support for three physicians.
Experience
7-10 Years
Level
Consultant
Education
Medical
Patient Scheduler Resume
Summary : Detail oriented with organizational and time management expertise. Knowledge of Medicaid/Medicare and various public health insurances. Extensive background of data collection, data entry, and database management. Experience with patient medical records, including scanning and patient chart audits.
Skills : Customer Service, Patient Scheduling, Patient Registration, Call Center, Office Suite, Quickbooks, Quickbooks, Data Entry.
Description :
Scheduled medical, dental, and mental health appointments, rescheduled as necessary.
Greeted patients offering the highest level of patient care/customer service.
Reviewed provider schedules daily and resolved scheduling conflicts.
Screened patients to ensure eligibility requirements.
Maintained dental wait list and recall system.
Trained and orientated new employees, temps and students on scheduling procedures.
Routine desk duties such as filing, ordering office supplies.
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