Payment Specialist Resume Samples

Description :

1. Processed commercial insurance and patient payments, ensuring accurate posting to accounts.
2. Validated electronic fund transfers, enhancing the accuracy of financial records.
3. Resolved discrepancies on claims reports, improving overall payment accuracy.
4. Reduced claim processing time by identifying and reporting zero pay trends promptly.
5. Balanced batches by preparing detailed receipt spreadsheets after payment applications.
6. Analyzed Explanation of Benefits to post insurance refunds accurately.
7. Supported patient refund processes by preparing comprehensive audit reports.

Experience

2-5 Years

Level

Executive

Education

BSF

Description :

1. Managed payment processing for over 1,000 accounts, ensuring timely and accurate transactions.
2. Developed strategies to reduce delinquency rates, improving customer satisfaction and retention.
3. Maintained compliance with industry regulations, minimizing risk and enhancing operational efficiency.
4. Collaborated with cross-functional teams to optimize payment systems and resolve customer issues.
5. Utilized data analysis to identify trends and implement solutions for payment discrepancies.
6. Trained and mentored junior staff on payment processing best practices and customer service.
7. Achieved recognition for consistently exceeding performance targets in collections and customer service.

Experience

10+ Years

Level

Senior

Education

BSF

Description :

1. Managed end-to-end payment processing, ensuring timely and accurate posting of patient and insurance payments.
2. Reviewed and resolved payment discrepancies, including denials and underpayments, in compliance with collection policies.
3. Performed line item adjustments for zero pays and denials, enhancing account accuracy.
4. Reconciled patient accounts and processed refunds, maintaining a high level of accuracy.
5. Handled incoming payment inquiries, providing exceptional customer service and support.
6. Monitored payment statuses and coordinated with relevant departments for timely resolution.
7. Generated financial reports to track payment trends and identify areas for improvement.

Experience

5-7 Years

Level

Management

Education

BSF

Description :

1. Managed the Purchase Order Payment Quantum database, ensuring seamless payment flow and system integrity.
2. Maintained accurate historical payment entries in Quantum for reliable financial reporting.
3. Collaborated with clinical teams and analysts to ensure timely payment processing.
4. Reviewed vendor contracts for payment terms, ensuring compliance and accuracy in invoice approvals.
5. Conducted regular audits to verify the accuracy of information in the payment system.
6. Developed and implemented process improvements that enhanced payment efficiency.
7. Trained new staff on payment processing protocols and system usage.

Experience

2-5 Years

Level

Management

Education

BSc Finance

Description :

1. Managed payment processing for various departments, ensuring timely and accurate transactions.
2. Reviewed and resolved payment discrepancies, enhancing operational efficiency.
3. Utilized financial software for tracking payments and generating reports.
4. Conducted audits of payment records to ensure compliance with company policies.
5. Collaborated with cross-functional teams to streamline payment workflows.
6. Trained staff on payment processing procedures and best practices.
7. Developed and maintained relationships with vendors to facilitate smooth payment operations.

Experience

5-7 Years

Level

Management

Education

B.S. Finance

Description :

1. Maintained accurate payment records and processed transactions for various clients, ensuring compliance with industry standards.
2. Managed billing and payment reconciliation for Medicaid, Medicare, and private insurance, enhancing accuracy and efficiency.
3. Reviewed and adjusted accounts to ensure correct payment amounts were posted, improving financial reporting.
4. Communicated effectively with patients and insurance companies to resolve payment inquiries and discrepancies.
5. Trained new staff on payment processing systems and best practices, fostering a knowledgeable team.
6. Utilized data analysis to identify trends in payment processing, leading to improved operational strategies.
7. Ensured compliance with regulatory requirements in all payment processing activities, reducing risk of errors.

Experience

5-7 Years

Level

Executive

Education

BSF

Description :

1. Managed end-to-end payment processing, ensuring timely and accurate transactions.
2. Collaborated with finance teams to resolve payment discrepancies and improve reporting accuracy.
3. Implemented tracking systems for payment approvals, enhancing workflow efficiency.
4. Monitored payment schedules and ensured compliance with financial regulations.
5. Maintained detailed records of transactions and reconciled accounts monthly.
6. Communicated with vendors to clarify payment terms and resolve issues promptly.
7. Analyzed payment data to identify trends and recommend process improvements.

Experience

5-7 Years

Level

Executive

Education

B.S. Finance

Description :

1. Managed all aspects of payment processing, including data entry, verification, and reconciliation.
2. Maintained accurate financial records and updated databases for efficient tracking.
3. Collaborated with case managers to address client payment inquiries and fee adjustments.
4. Provided support to clients regarding payment options and account management.
5. Generated invoices, recorded payments, and ensured accurate financial reporting.
6. Reviewed financial documents for discrepancies and resolved issues promptly.
7. Delivered exceptional customer service to clients and internal teams via phone and in-person.

Experience

5-7 Years

Level

Executive

Education

BSF

Description :

1. Prepared and processed payment batches for accurate data entry and timely transactions.
2. Maintained daily deposit logs and generated Lockbox batch reports for financial accuracy.
3. Managed deposit logs for insurance, cash, and credit card payments to ensure compliance.
4. Generated daily payment batch reports for multiple centers, enhancing operational efficiency.
5. Processed payments, refunds, and adjustments for Medicare, Medicaid, and other services.
6. Reviewed and adjusted patient accounts in line with managed care contracts and policies.
7. Assisted with physician credentialing and addressed patient inquiries regarding insurance and reimbursements.

Experience

5-7 Years

Level

Executive

Education

BSF

Description :

1. Developed and maintained strong relationships with clients to ensure timely payment processing and resolution of issues.
2. Managed payment transactions for various clients, ensuring accuracy and compliance with financial regulations.
3. Utilized effective communication skills to address client inquiries and provide solutions promptly.
4. Implemented process improvements that reduced payment processing time by 20%.
5. Maintained detailed records of transactions and reconciled discrepancies to ensure financial accuracy.
6. Trained new staff on payment processing systems and best practices to enhance team efficiency.
7. Collaborated with cross-functional teams to streamline payment workflows and improve overall service delivery.

Experience

5-7 Years

Level

Executive

Education

BSc Finance

Description :

1. Conducted comprehensive financial analyses to ensure accurate payment processing and contract compliance.
2. Collaborated with internal teams and external clients to resolve payment discrepancies.
3. Managed sensitive financial data with confidentiality and integrity.
4. Successfully implemented a new payment processing system, enhancing transaction efficiency.
5. Streamlined payment workflows, reducing processing time and errors.
6. Supported the accounting team during month-end close, ensuring timely and accurate financial reporting.
7. Trained staff on new payment systems and procedures, improving team performance.

Experience

5-7 Years

Level

Management

Education

B.S. Finance

Description :

1. Operated mail extraction and imaging systems to capture and process payment documentation efficiently.
2. Prepared image processing by sorting envelopes and managing exception mail for accurate payment handling.
3. Ensured consistent accuracy in customer billing and remittance advice documents, enhancing customer trust.
4. Verified numerical data through imaging systems to ensure corporate payment accuracy and compliance.
5. Utilized Microsoft Office Suite for data management and reporting, improving workflow efficiency.
6. Processed payments for accounts receivable, charge-offs, and reconnect fees, maintaining financial integrity.
7. Verified transmittals and documentation for corporate payment posting, ensuring timely and accurate financial records.

Experience

5-7 Years

Level

Management

Education

B.S. Finance