People Operations Manager Resume
Summary : As a People Operations Manager responsible for leading, implementing, and innovating functions of the People Operations department, including Talent Acquisition, DEI, benefits administration, employee relations, compliance training, employment law, performance management, leaves of absence, and development and enforcement of company policies and institutional practices.
Skills : Employee Relations, Talent Acquisition, Performance Management
Description :
- Positively built and diplomatically managed interpersonal relationships at all levels of the organization and served as a role model for our respectful workplace policy.
- Able to apply racial equity principles to your work and collaborate with employees in concert with management to identify and incorporate social equity and inclusion into existing policies.
- Responsible for processes in an innovative and culturally responsible way while exhibiting emotional intelligence.
- Oversaw the talent acquisition process, collaborated with departmental managers and employees to understand skills and competencies required for openings, and implemented continual process improvement.
- Led benefits administration, including annual open enrollment selection, negotiation, and execution with our health benefits vendors and brokers.
- Led initiatives to enhance employee engagement through regular feedback mechanisms, resulting in a measurable increase in overall job satisfaction and productivity across teams.
- Collaborated with cross-functional teams to design and execute training programs that addressed skill gaps and promoted professional development opportunities for all employees.
Experience
7-10 Years
Level
Senior
Education
MBA
People Operations Manager Resume
Summary : As a People Operations Manager responsible for overseeing the development and implements changes and improvements to new employee onboarding processes.
Skills : Leadership Development, Conflict Resolution, HR Strategy
Description :
- Oversaw, administered and refined various HR systems (ATS, HRIS, Performance Review Software) and procedures for all company personnel, including maintaining the employee handbook, procedure documentation, performance appraisals, and career pathing.
- Ensured accuracy of employee records and documentation of all related human resources inquiries and concerns (benefit forms, mediations, employee complaints, performance improvement plans).
- Focused on providing a positive customer-service-oriented experience for employees and managers.
- Analyzed internal and external trends in compensation and benefits, and researched, proposed, and implemented competitive base and incentive pay programs.
- Ensured the organization attracts and retains top talent while maintaining parity with existing staff.
- Led the bi-annual performance review process including preparing online platforms, coordinating with management regarding performance review standards and content, training staff, and supporting technical and qualitative questions.
- Managed the performance appraisal process, ensuring that it was fair, transparent, and aligned with organizational goals, which fostered a culture of continuous improvement.
Experience
10+ Years
Level
Management
Education
BA Psychology
People Operations Manager Resume
Headline : As a People Operations Manager collaborated with the Business and People Operations Director on learning and development programs and initiatives for employees.
Skills : Organizational Development, Compensation and Benefits, Diversity and Inclusion
Description :
- Led the frequent updating and communication of safety compliance requirements in concert with leadership.
- Ensured compliance with all applicable local, state, and federal employment laws and regulations
- Updated HR policies according to legal requirements, conducted routine compliance audits and stayed current with changes in labor laws and regulations to recommend appropriate policy updates.
- Oversaw and managed the payroll function in conjunction with the Payroll Administrator.
- Ensured accuracy of payroll and necessary adjustments are made on a timely basis
- Managed and oversaw the design, implementation, and administration of comprehensive compensation programs.
- Conducted market research to ensure competitive pay structures, created, and maintained job descriptions with corresponding salary ranges, and administered benefits programs.
Experience
5-7 Years
Level
Executive
Education
BS HRM
People Operations Manager Resume
Summary : As a People Operations Manager coordinating with external vendors and brokers to manage benefits effectively in collaboration with the Benefits Administrator.
Skills : Employee Engagement, Workforce Planning, Change Management
Description :
- Developed, reviewed, and updated the Employee Handbook and other HR policies and procedures to ensure they meet Rincons needs and comply with legal requirements.
- Collaborated with others and disseminated approved policies, provided training, and ensured adherence.
- Collaborated with legal and compliance teams to align policies with laws and regulations, and ongoing monitoring of policy effectiveness to suggest improvements.
- Collected, analyzed, and interpreted HR data relating to compliance, compensation, and benefits.
- Prepared regular reports tracked key HR metrics and generated compliance reports as needed.
- Provided actionable insights for decision-making and recommending data-driven enhancements to HR programs and practices.
- Created a sustainable employer brand as a great place to work from the inside out to attract, hire, and retain top talent.
Experience
7-10 Years
Level
Consultant
Education
MS OD
People Operations Manager Resume
Summary : As a People Operations Manager working with interdepartmental teams to develop strategies that promote better employee recruitment, engagement, performance, efficiency, development, retention, and customer service.
Skills : Onboarding and Offboarding, Labor Law Compliance, Succession Planning
Description :
- Worked with the ACCESS leadership team to create a high-performance culture, including developing staff productivity and performance benchmarks.
- Collected and measured relevant people metrics, including productivity and performance, time to hire, engagement, and satisfaction, and developed action plans accordingly.
- Developed an internal advisory committee to help inform initiatives to improve and maintain ACCESS organizational culture and ways to make ACCESS a great place to work.
- Designed and implemented employee development initiatives including training, mentorship, and career planning programs.
- Supported ACCESS-wide continuous improvement processes, including facilitating Quality Improvement Steering Committee
- Supported organizational capacity-building evaluation and learning efforts through a human resources lens.
- Supported leadership in developing organizational structures.
Experience
10+ Years
Level
Management
Education
BSBA
People Operations Manager Resume
Summary : In the capacity of a People Operations Manager, the focus is on creating a seamless employee experience from recruitment to retirement. This role encompasses developing and executing HR policies that promote diversity, equity, and inclusion within the workplace. By collaborating with leadership teams, the People Operations Manager ensures that talent management strategies align with business objectives. Furthermore, this position involves addressing employee relations issues and implementing training programs that enhance skills and career growth opportunities for all staff members.
Skills : Employee Retention Strategies, HR Analytics, Policy Development, Talent Acquisition
Description :
- Administered ACCESS performance management system including 60-day reviews, annual appraisals, and other performance initiatives.
- Responsible for coaching and supporting the supervisors in handling employee performance issues.
- Supported the Director of Human Resources on employee relations and performance issues and progressive discipline, conducted stay and exit interviews with employees to understand employee experience and address any issues.
- Modernized and improved the efficiency and effectiveness of HR systems.
- Recommended new approaches, policies, procedures, and initiatives for the HR department to support the mission of the organization, and support the planning and execution of ACCESS events.
- Analyzed employee feedback and survey data to identify trends and areas for improvement, leading to actionable strategies that enhanced workplace morale and collaboration.
- Oversaw the development and implementation of diversity and inclusion initiatives that promoted a more equitable workplace and attracted a broader range of talent.
Experience
7-10 Years
Level
Senior
Education
HRM Cert
People Operations Manager Resume
Headline : The People Operations Manager is responsible for cultivating a high-performance culture by implementing best practices in talent acquisition and retention. This role requires a deep understanding of workforce dynamics and the ability to design programs that support employee engagement and satisfaction. By leveraging data analytics, the People Operations Manager can identify trends and areas for improvement within the organization. This position also involves ensuring compliance with labor laws and regulations while promoting a safe and inclusive work environment for all employees.
Skills : Learning and Development, Budget Management, Employee Wellness Programs, Employee Engagement
Description :
- Operated standard office equipment and used required software applications, gathered information, identified linkages and trends, and applied findings to assignments.
- Interpreted and applied policies and identify and recommend changes as appropriate, partnered with other functional areas to accomplish objectives.
- Incited enthusiasm and influence, motivate and persuade others to achieve desired outcomes, organized and prioritized multiple tasks and meet deadlines.
- Worked independently as well as collaboratively within a team environment, facilitated conflict resolution processes and provided coaching to managers on effective communication strategies, which improved team dynamics and reduced turnover.
- Designed and executed compensation and benefits programs that were competitive within the industry, ensuring that the organization attracted and retained top talent.
- Implemented HR technology solutions that streamlined processes such as recruitment, onboarding, and performance management, resulting in increased efficiency and reduced administrative burden.
- Conducted regular audits of HR policies and practices to ensure compliance with labor laws and regulations, thereby minimizing legal risks for the organization.
Experience
5-7 Years
Level
Executive
Education
MA I-O Psych
People Operations Manager Resume
Headline : As a People Operations Manager handled stressful situations and provided a high level of customer service calmly and professionally. Established and maintained effective working relationships both within the organization and with external partners, specifically community partners.
Skills : HR Information Systems, Coaching and Mentoring, Employment Branding
Description :
- Collaborated across the People team and IT to optimize and enhance our existing tech stack to support continued growth and efficiency.
- Built processes and documentation to facilitate decision-making and tracking while adhering to our existing policies and procedures.
- Partnered across the business and with the recruiting team to support immigration needs in the hiring process and manage ongoing immigration cases in conjunction with our immigration counsel.
- Participated in supporting the channels while collaborating with other internal service organizations to enhance the support model and monitor key support metrics.
- Oversaw and maintained relationships with international PEO to enable international expansion thoughtfully and strategically.
- Responsible for running analyses leveraging People data to drive insightsinform decision-making at both the company level and department level, partnering with People Business Partners and People Programs.
Experience
5-7 Years
Level
Executive
Education
BS Sociology
People Operations Manager Resume
Summary : As a People Operations Manager partnered closely with Data Engineering and Business Intelligence to provide the supporting People data for broader team analyses and projects.
Skills : Team Collaboration, Vendor Management, Payroll Processing
Description :
- Drove and participated in compliance audits and filings, partnering closely with the broader People Operations team.
- Tracked and reported against team and department-level goals and deliverables, supporting metrics and progress readouts.
- Reported to the Regional HR Business Partner, this role is a strategic HR partner to site leadership and employees at all levels to deliver high-quality, efficient people services.
- Provided HR expertise while operating within established policies and practices.
- Provided leadership for overall ethics and HR compliance programs, and ensured processes and policies comply with local, federal, and company employment regulations.
- Partnered with HR Centers of Excellence and the Site Leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
- Developed strategies for and raised the talent bar through recruiting, interviewing, and selecting skilled employees to fill open hourly positions including identification and performance of local temp labor agencies.
Experience
7-10 Years
Level
Consultant
Education
MS HRD
People Operations Manager Resume
Summary : As a People Operations Manager, the emphasis is placed on strategic workforce planning and development. This role involves collaborating with various departments to identify staffing needs and develop targeted recruitment strategies. The People Operations Manager also plays a key role in designing and implementing training and development programs that align with organizational goals.
Skills : Benefits Administration, Culture Building, Performance Management
Description :
- Ensured employee experience is aligned with business objectives and productivity needs.
- Led team resources, priorities, and work assignments.
- Led special projects in collaboration with cross-functional HR team members.
- Provided guidance and advice to plant leadership and team members regarding employee engagement, company policies, internal and external compliance, and employee relations.
- Connected with and gave input to the HR shared services organization on compensation and benefits and partnered with the Talent Acquisition Team in the hiring process.
- Discovered continuous improvement opportunities and took the initiative to drive incremental change in HR processes and systems.
- Developed succession planning strategies that identified high-potential employees and prepared them for future leadership roles within the organization.
Experience
7-10 Years
Level
Senior
Education
BA Communication
