A Performance Consultant is a professional expert who works within the organization to help improve the process and project initiatives. The job duties seen on the Performance Consultant Resume include the following – training employee on proper techniques, meeting with management to plan development opportunities, acting as analysts for processing change and improvement, designing and establishing corporate goal-setting strategies; creating and coordinating appropriate training sessions, improving existing HR policies; and discussing strategies with senior management, making recommendations and providing expert guidance to staff on industry practices.
It would be advantageous to possess strong communication skills, and time management traits, the job also requires good coordination and deductive reasoning skills. To complete the job description, the consultant should also possess knowledge and experience in Enterprise Resource Planning Software. To fill this vacancy, employers normally look for applicants possessing a degree in business administration.
Objective : Over 2 years of experience in a combination of human resources development, manufacturing support, lead a training team in one of the most outstanding medical companies with high-quality standards.
Skills : Customer Service Certification, Computer Proficiency, Able To Teach Or Explain Things To Others.
Description :
Done Requirement gathering for different releases.
Created a performance test strategy and test plan.
Developed scripts in Load runner for different scenarios.
Executed different load test scenarios as per the given requirement document.
Designed different scenarios in the controller of Load runner distributing the load as per requirement
Analyzed the results prepared reports after the load test.
Performed daily status call with the client for report analysis.
Experience
0-2 Years
Level
Entry Level
Education
MS in Communication
Performance Consultant Resume
Summary : 11+ years of call center experience with an emphasis in training, management, sales, and retention Extensive knowledge and analytical approach that drives innovation and practical solution implementation Steady progression of scope, responsibility, and accountability with consistently positive results.
Skills : Microsoft Word, PowerPoint, Outlook, Brainshark, Adobe Connect Level3, SurveyMonkey.
Description :
Created and delivered bi-weekly "SharkBytes", short video learning modules viewable on mobile phones and laptops using Brainshark.
Demonstrated technical skills and address the professional skills needed to improve the efficiency and quality of customer contacts.
Prepared, developed, planned, and facilitated internal and external focus group sessions to gather meaningful data.
Facilitated compression planning and brainstorming sessions as needed.
Led and managed content for the University, an educational site for travel agents.
Led re-launch of the site, overseeing content and site design.
Designed, developed, and delivered the "FlipSide" program, matching employees in different positions together to enhance collaboration through a greater understanding of each other's roles.
Experience
10+ Years
Level
Senior
Education
BS in Broad Area Business
Performance Consultant Resume
Objective : Performance Consultant with 4 years of experience in instructional design and development, training, project management, workforce selection, leadership, and organizational development in telematics, telecommunications, education, healthcare, insurance, hospitality, government, oil & gas, manufacturing, construction, transportation, retail, airlines, etc.
Skills : Marketing Strategy, Public Speaking, Writing And Editing, Public Relations, Hoot Suite, SalesForce, Brand Strategy, Speech Writing.
Description :
Worked closely with the development team to identify the performance test needs and its deliverables.
Designed performance test strategies and performance test plans considering the performance test requirements.
Designed performance test scripts in Loadrunner Vugen, enhance the script to meet the test scenarios, troubleshoot any run time errors and set run time settings as required.
Created correlations for the dynamic values in the script based on the response from the server to enhance the Script.
Parameterized the test with multiple users to simulate real-time multiple users logging into the system.
Organized the test cases and test plans in HP ALM Schedule and execute the test scripts for performance testing assigning multiple Load generators to meet the test needs through Performance Center.
Designed and executed performance test scenarios in the Performance Center.
Collated the execution results and analyze them in Loadrunner Analysis.
Experience
2-5 Years
Level
Junior
Education
MBA in Operations Management
Performance Consultant Resume
Objective : Project Manager with 4 years' experience, and proven ability to manage multiple programs and projects simultaneously in a fast-paced environment with tight deadlines both domestic and globally. Self-starter with the drive and initiative to take ownership of high-profile projects cross-organizationally and cross-functionally.
Skills : Project Management, Training, Six Sigma Green Belt.
Description :
Provided performance consulting and training services for individuals and teams.
Partnered with management and associates to assess the services needed to enhance performance determined by assessment and conducting evaluations to ensure desired results.
Designed, developed, implemented, and facilitated, and support organizational training programs regarding software application, and professional development for associates.
Evaluated and measured the impact of training.
Provided quantitative and qualitative measures of improvement.
Maintained and updated Associate Training Records Database by scheduling classes,.
Maintained training materials and evaluation records.
Assisted fellow team members to coordinate and oversee functions related to learning and development such as the college fair, career development day, and development library.
Performed hiring, daily supervision, mentoring, training, and development of assigned associates.
Experience
2-5 Years
Level
Junior
Education
BS
Performance Consultant Resume
Summary : A results oriented training professional with a proven track record of driving business success through effective learning and performance improvement initiatives. Leading successful learning programs incorporating effective analysis, design, development, delivery, and evaluation methodologies.
Skills : Business Needs Analysis, Instructional Design, Implementation.
Description :
Specialized in designing, developing, facilitating, and managing performance improvement and training projects.
Developed projects in the areas of custom computer applications, management skills, project management, leadership development, customer service, performance management, communication, and other soft skills.
Successful tracked record of maintaining profitability with overall budgets up to $1.5M.
Led a training development project for a major SAP rollout at a manufacturing client.
Included overall training strategy, project planning, resource planning, and personnel management.
Managed 17 instructional designers, two data loaders, and two schedulers to ensure project success.
Resulted in 66 technical courses delivered to over 400 employees at different facilities around the country on time and within budget with no downtime during the transition.
Facilitated change and strategy sessions with the leadership of a not-for-profit human service organization.
Experience
7-10 Years
Level
Management
Education
MA
Performance Consultant Resume
Objective : A dedicated and motivated individual with profound knowledge in consulting, training and development, organization development, and organizational change. Actively seeking a position to utilize skills to broaden expertise but most importantly meet the needs of the organization.
Provided consultation involving psychoeducation, counseling, and mental skill development.
Consulted with teams, individual athletes in a group, and individual athletes in one-on-one counseling.
Provided individual consultation during training and competition.
Conducted co-consultation with other consultants.
Provided services to youth, adolescents, and adults, as well as males and females of different ethnicities and socioeconomic backgrounds.
Analyzed psychometric test results and create recommendation reports for Managers.
Recommended and procured new psychometrics and online testing to expand company services.
Experience
2-5 Years
Level
Junior
Education
MA in Psychology
Performance Consultant Resume
Objective : Experienced and certified Human Resources professional seeking a talent management leadership position focused on optimizing talent to meet business challenges. Specific areas of interest and expertise include change management, leadership development, and employee engagement.
Skills : Excel, Microsoft Office, Spss, Macintosh, Computer, Training, Development.
Description :
Planned and facilitated sponsorship meetings, lead the stakeholder assessment process and advised leaders on risk identification and mitigation strategies.
Analyzed business outlooks, workforce plans, and organizational performance data, and engaged in constant environmental scanning to understand business and talent trends.
Developed and refreshed talent plans, or annual forecasts for talent initiatives, for each partner business unit.
Collaborated with HR partners, including Compensation, Employee Relations, Recruiting, and Learning and Development to execute holistic talent solutions.
Selected as the first HR professional to chair a business-driven, multi-functional team charged with aligning corporate performance management practices to meet strategic objectives.
Served as a performance management subject matter expert to HR and internal business clients.
Responsible for training managers and employees, enhancing the PeopleSoft platform, and providing annual recommendations for performance management practice enhancement to the corporate leadership team.
Experience
2-5 Years
Level
Junior
Education
MA in Higher Education
Performance Consultant Resume
Objective : A versatile leader with an extensive experience reflecting a unique combination of organizational development (OD) and training as a line manager, facilitator, curriculum developer, and internal consultant. Expertise in improving individual and organizational performance and stimulating culture change.
Worked with a team of consultants to apply the Performance Model to Slow Foods Cafe and formulate recommendations for enhancing the efficiency of the organization.
Codified rules and regulations.
Recruited and organized 96 participants into 16 teams.
Collected tournament dues and award-winning teams.
Set match ups and enforce rules.
Administered psychometrics and evaluated performance to prepare recommendation reports.
Developed tasks and workflows and facilitated pilot tests of an electronic performance support tool for LMS system to reduce claims processing time, errors.
Experience
2-5 Years
Level
Junior
Education
BS in Economics
Performance Consultant Resume
Summary : Dynamic human resources executive with more than 14 years of leadership experience including 13 years of significant Human Resources roles in large complex healthcare organizations. Consensus builder who creates an environment that attracts and retains a dedicated, engaged high-performing, and diverse workforce.
Skills : Training Design, And Delivery, Performance Management, Competency Modeling, Human Performance Improvement.
Description :
Served as the project manager/liaison for all projects that require assistance from Learning and Development.
Utilized the Human Performance Improvement (HPI) methodology to recommend and implement various solutions that lead to achieving individual, department, and corporate-wide objectives.
Conducted analyses and appropriately assessed the business needs of the client and recommends viable solutions based on need and root cause.
Developed and maintained productive and cooperative working relationships with management and associates.
Managed the development of 7 courses, 12 job aids, and 18 instructor-led sessions.
Managed the building of competency models for Associate Resources, Business Consulting, Compliance, Customer Service, Health Management, and Marketing areas.
Led team in developing a SharePoint site that serves as the intranet and internal documentation repository for the Business Services Division.
Experience
10+ Years
Level
Senior
Education
MS
Performance Consultant Resume
Objective : Seeking to add value to an organization in a Quality Management System Project Management role. Summary of Qualifications and Experience Master's in Health Policy and Administration, 4+ years in leading projects, facilitating cross-functional teams, relationship building, and change management.
Skills : Medical Terminology, Financial Services, Customer Relationship Management.
Description :
Supervised, trained, and evaluated newly hired and incumbent consultants in their knowledge, understanding, and application of the firm's annuity and mutual fund investment products, services, and informational system applications.
Created and coordinated customized training programs for targeted business clients.
Consulted and advised with senior management.
Negotiated priorities in consideration of alterations.
Evaluated new training requests and analyzed the needs of the business clients.
Delegated the production and development of training materials.
Maintained strong public speaking skills.
Demonstrated excellent consultative skills, time management, written and verbal abilities.
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