Pharmacy Assistant Resume Samples

Description :

1. Processed written prescriptions, requests for refills, and verified patient information are complete and accurate.
2. Entered patient order information into the pharmacy system.
3. Maintained confidential information, and assigned records as required.
4. Accurately and efficiently prepared prescription orders after verifying information and dosage.
5. Performed routine clerical duties, included data entry, answering telephones, and assisting customers.
6. Provided quality customer service to patients and other healthcare providers.
7. Assisted customers by answering simple questions, located items or referred them to the pharmacist for medication information.
8. Cleaned, and helped maintain, equipment and work areas, and sterilize glassware according to prescribed methods.
9. Maintained and updated patient profiles, including lists of medications taken by individual patients on the system.
10. Ordered, labeled, and counted stock of medications, chemicals, and supplies, and entered inventory data into the computer.

Experience

7-10 Years

Level

Management

Education

Associate

Description :

1. Helps health care providers and patients by greeting them in person and by phone, answering questions and requests, and referring inquiries to the pharmacist.
2. Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level.
3. Anticipating needed medications and supplies; placing and expediting orders, verifying receipt, removing outdated drugs.
4. Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations.
5. Protects patients and employees by adhering to infection-control policies and protocols.
6. Organizes medications for pharmacist to dispense by reading medication orders and prescriptions.
7. Maintains records by recording and filing physicians' orders and prescriptions.
8. Generates revenues by calculating, recording, and issuing charges.

Experience

5-7 Years

Level

Executive

Education

NAACA

Description :

1. Filled prescriptions under pharmacists' supervision.
2. Provided counter and telephone customer service answering customers' inquiries.
3. Regular operation of manual register and later, modern POS system.
4. Relayed new or refill prescription orders to pharmacist on-duty.
5. Inventoried incoming prescription and over-the-counter medications.
6. Continued advancement of customer service (customer interaction in-person and via phone), as well as register and POS operation.
7. Organized improved, the streamlined organizational system in inventorying of incoming pharmacy products and medications.
8. An inaugurated new initiative for plastic recycling of empty medicine stock bottles.

Experience

2-5 Years

Level

Junior

Education

MS

Description :

1. Entered new patient profiles and prescriptions into medication input software system.
2. Communicated directly with doctors' offices via telephone, fax, and email.
3. Provided friendly customer service at prescription drop-off and pick-up counters.
4. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.
5. Efficiently answered multi-line phone and processed the high volume of order requests from nurses, doctors, and pharmacists.
6. Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.
7. Accurately pulled medications from the shelves for the replenishment and delivered them to the various patient care areas.
8. Accurately recorded compounded products and prepared appropriate labels.

Experience

7-10 Years

Level

Management

Education

Pharma

Description :

1. Maintaining professional communication with various physicians' offices to ensure proper processing and dispensing of prescriptions.
2. Using dispensary and computer systems to generate stock lists and labels.
3. Helping to maintain reasonable dispensary stock levels.
4. Processing incoming goods from wholesalers, manufacturers and elsewhere.
5. Delivering pharmaceuticals and other goods to sites within a pharmacy department, including other store sites.
6. Selling over the counter medicines including controlled substances while being in compliance with the state methamphetamine guard laws.
7. Answering queries on the supply and availability of medicines, while confirming controlled substances are dispensed within correct timelines allowed.

Experience

7-10 Years

Level

Management

Education

HS

Description :

1. Prepare prescription labels by typing or operating a computer and printer.
2. Operate a cash register to process cash or credit sales.
3. Accept prescriptions for filling, gathering and processing necessary information.
4. Answer telephone inquiries, referring callers to the pharmacist when necessary.
5. Greet customers and help them locate merchandise.
6. Receive, store, and inventory pharmaceutical supplies or medications, check for out-dated medications and notify pharmacist when inventory levels are low.
7. Unpack, sort, count and label incoming merchandise, including items requiring special handling or refrigeration.
8. Perform clerical tasks, such as filing, compiling and maintaining prescription records, or composing.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Provided friendly customer service that helped retain customers despite fierce competition in the industry.
2. Demonstrated accuracy in cashiering, cash handling and credit card processing, consistently balancing cash drawer to the penny.
3. Organized filled prescriptions in alphabetical order.
4. Assisted customers with picking up prescriptions in an orderly and timely manner.
5. Utilized Microsoft Word and the Internet to enter and also retrieve customers data to properly assist with prescription orders.
6. Built relationships with customers and coworkers.
7. Responsible for third-party ring ups, return to stock all other duties assigned by the pharmacy manager.

Experience

0-2 Years

Level

Entry Level

Education

Nursing

Description :

1. Responsible for contributing to the overall performance of the store.
2. Offering face to face advice to customers on the store's products.
3. Maximizing store revenue by suggesting upgrades, insurance and add-ons to customers.
4. Processing returns and refunds as required in line with company procedures.
5. Using the stock management system to log, check, locate and move stock both in and out of the store.
6. Ensuring that all areas are clean and adhere to the company's clear floor policy and Health and Safety requirements.
7. Handling customer complaints in a calm manner.
8. Managing cash and payment systems in accordance with company procedures and policies.

Experience

5-7 Years

Level

Executive

Education

BBM

Description :

1. Responsible for ensuring acceptable refrigerator and freezer temperatures to maintain medications.
2. Maintaining organization and cleanliness within the pharmacy.
3. Receiving deliveries, sorting and shelving medications.
4. Strong organizational skills used to keep all paperwork and confidential patient information in order.
5. In charge of answering multi-line telephone calls, providing customer service to the patients and all daily transactions.
6. PDX system used to refill prescriptions, update profiles and process insurance claims.
7. Responsible for third-party ring ups, return to stock all other duties assigned by the pharmacy manager.
8. Provide quality customer service, and assist pharmacist for filling prescriptions.

Experience

0-2 Years

Level

Fresher

Education

BS

Description :

1. Assisting pharmacy staff with drug inventory, purchasing, and receiving.
2. Regularly stock shelves, rotate stock and check for expired and damaged medications and stock.
3. Adhered to technical processes required to dispense medications to patients.
4. Clean equipment and work areas, sterilize glassware to maintain safe and sanitary conditions.
5. Receptively answer customer questions and help locate desired items in the pharmacy.
6. Answer questions regarding the store and its merchandise.
7. Continually built relationships and successfully negotiated product prices with reps.
8. Help customers with questions, problems, and complaints in person and via telephone.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Ensured package product after it is checked by the pharmacist.
2. Performed drug scan, place it in the bag having printed paperwork as well as receipt.
3. Ensured to sort packages to specific locations through computer system scan into an apt tote to be shipped to stores.
4. Received prescriptions from patients plus verified needed information is written on the form.
5. Printed prescription labels having information like name of patient, clinic, medication and dosage instructions.
6. Ensured the receiving and put incoming supplies on shelves along with tagged and priced as per given directions.
7. Ensured the pharmacy was always well arranged and clean.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Prepare prescription labels by typing or operating a computer and printer.
2. Accept prescriptions for filling, gathering and processing necessary information.
3. Answer telephone inquiries, referring callers to the pharmacist when necessary.
4. Receive, store, and inventory pharmaceutical supplies or medications, check for outdated medications and notify pharmacist when inventory levels are low.
5. Restock storage areas, replenishing items on shelves.
6. Process medical insurance claims, posting bill amounts and calculating copayments.
7. Compound, package, and label pharmaceutical products, under the direction of a pharmacist.

Experience

2-5 Years

Level

Junior

Education

HS

Description :

1. Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
2. Properly filled and dispensed an average of 25 prescriptions per day.
3. Effectively resolved insurance rejections and other billing issues.
4. Managed approximately 100dollars in cash and credit card sales daily.
5. Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
6. Regularly stocked shelves rotated stock and checked for expired medications.
7. Performed technical processes required to dispense medications to patients.

Experience

10+ Years

Level

Senior

Education

Associate

Description :

1. Receive written prescription or refill requests and verify that information is complete and accurate.
2. Answer telephones, responding to questions or requests.
3. Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.
4. Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods.
5. Responsible for ensuring acceptable refrigerator and freezer temperatures to maintain medications.
6. Operate cash registers to accept payment from customers.
7. Prepare and process medical insurance claim forms and records.

Experience

10+ Years

Level

Senior

Education

HS

Description :

1. Effectively resolved insurance rejections and other billing issues.
2. Managed approximately [amount] dollars in cash and credit card sales daily.
3. Consistently greet customers with professionalism and courtesy upon arrival.
4. Created customers profiles and arranged insurance claim forms.
5. High level of accuracy over the counter daily register transactions with average transactions of 30-40 patients per hour.
6. Point person for escalated customer issues resolving billing issues, errors and service failures.
7. In charge of answering multi-line telephone calls, providing customer service to the patients and all daily transactions.
8. Pdx system used to refill prescriptions, update profiles and process insurance claims.

Experience

10+ Years

Level

Senior

Education

HS