As a Phonathon Caller, the person will act as an ambassador and personal representative of the University and its programs. Typical work activities associated to this role are listed on the Phonathon Caller Resume are – contacting alumni of the college or university to educate them on the importance of the college fund; establishing a positive rapport with the alumni, responding positively to problems and answering questions about the university; updating address and employment of all alumni contacts, maintaining records of each call; and keeping all donor information confidential.
Those seeking to make a career in this line should mention on the resume the following skills and abilities – strong verbal and written communication skills; the ability to work as a part of the team; comfort in soliciting personal donations from the alumni; and persistence in securing negotiation of pledge amount. Formal education is not mandatory for this role.
Objective : Seeking a Phonathon Caller position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Cashier, Fundraising, Sales, Communication Skills.
Description :
Arrived on time and with a positive attitude to each call session.
Handled personal information with extreme confidentiality.
Handled each phone call with courtesy, tact, and sensitivity.
Exhibited enthusiasm in support of the University and leave all prospects (regardless of their giving status) with a good feeling about the university.
Remained positive and professional and handled objections and difficult conversations with grace and control.
Gathered, updated contact information in an attempt to maintain current and accurate prospect records.
Exercised effective communication skills to demonstrate knowledge of and enthusiasm.
Experience
2-5 Years
Level
Junior
Education
Diploma In Phonathon
Phonathon Caller Resume
Objective : As a Phonathon Caller, worked with other callers in a team-oriented environment to further the development of the student calling program and reach goals.
Skills : Strong Verbal and Written Communication Skills, a Problem-Solving Mentality.
Description :
Arrived on time and with a positive attitude to calling sessions.
Gained an understood of the College, its organizational structure, and its annual needs for financial support.
Able to gain network by conversing with alumni in various professions all across the United States.
Enhanced understanding and easily integrating into team decisions through direct communication and appropriate interpersonal style.
Prioritized helping customers over completing other routine tasks in the store.
Operated a cash register for cash and credit card transactions with accuracy.
Effectively worked in a team environment but also worked independently at times.
Experience
2-5 Years
Level
Junior
Education
GED
Phonathon Caller Resume
Objective : Phonathon Caller with 2+ years of experience Conducting telephone solicitation phone calls with prospective donors. Make clearing and completing records of the results of each call.
Skills : Customer Service, Sales, Computer Skills, Microsoft Office.
Description :
Greeted customers with a positive demeanor.
Built rapport with constituents of all backgrounds.
Accurately entered data communicated by constituents.
Promoted various funds, including the University Fund, the Compassion Fund, the Lending Library, and Passion to Serve Projects.
Worked a minimum of two shifts per week.
Updated alumni contact information for future references.
Provided accurate information to the alumni, faculty members, and students in order to obtain sufficient funds for the scholarships.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Phonathon Caller Resume
Headline : A detail-oriented and efficient individual with the ability to manage projects to successful completion. Effective leadership, planning, and communication skills that complement a team environment.
Skills : Microsoft Office, AP Style, Social Media Management, Public Relations, Video Editing.
Description :
Called alumni of the University to ask for donations.
Experienced with confidential records, social security numbers, and entering credit card numbers.
Managed an Alumni database for personal and financial records.
Served as an ambassador by establishing an open and engaging line of communication between the University and its supporters.
Called constituents to build rapport, update demographic information, and acquire gifts.
Contacted college alumni to request financial support for the university.
Built relationships with customers to increase the likelihood of repeat business.
Experience
5-7 Years
Level
Executive
Education
BS In Phonathon
Phonathon Caller Resume
Summary : Highly motivated Phonathon Caller professional skilled in communication, problem-solving, organization, and performing arts seeking an entry-level position. Experience in project management, customer relations, fundraising, marketing, and office operations. Able to bring a strong sense of creativity and attention to detail to all projects and assignments.
Skills : Effective Communication Skills, Excellent Customer Service.
Description :
Called alumni to try to get donations back towards the college.
Informed the alumni about the changes that the school has made.
Learned to deal with different types of attitudes from this job, how to deal with certain situations while over the phone.
Learned how to approach different types of attitudes while over the phone.
Called potential donors Worked with first-time and past donors through the donation process.
Encouraged non-donors to become first-time donors.
Employed as a Phonathon for the university would call alumni members of the school as well as other local people that would possibly donate.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Phonathon Caller Resume
Objective : Great attention to detail, Persistent and driven; Passionate about customer quality and contributions to business success. Ability to succeed in giving the opportunity. Adapt in any work environment giving the ability to learn quickly.
Skills : Microsoft Word, Strong Verbal, and Written Communication Skills.
Description :
Developed professional connections, proper phone etiquette, and also gained the experience of working in an office.
Utilized strong verbal communication skills to communicate with the community members to collect funds for the college's academic endeavors.
Contacted alumni and parents to secure gifts for the Annual Fund Updated records for alumni and parents electronically.
Helped the university create and maintain connections with alumni, retirees, and friends.
Required to be enthusiastic, engaging, and empathetic.
Had success rate twice the average caller.
Connected with the community and alumni in an effort to build rapport and long term relationships.
Experience
2-5 Years
Level
Junior
Education
GED
Phonathon Caller Resume
Objective : Hardworking, organized, Phonathon Caller professional with a proven background delivering sensible business technology solutions on time and under budget while working as a team member or team leader.
Skills : Microsoft Office, Public Relations, Video Editing.
Description :
Followed a script of questions to ask the donor.
Developed connections with alumni and raised awareness and support for the Fund.
Raised donations for the Fund directed toward scholarships and student resources.
Enhanced communication and interpersonal relation skills.
Taught small group of elementary children lessons; developed guidance skills to keep children attentive and psychologically present.
Collaboratively worked with team members to provide fund to the University and the students.
Constructed a diverse, educationally challenging and learning-friendly environment.
Experience
2-5 Years
Level
Junior
Education
BA In Phonathon
Phonathon Caller Resume
Objective : To secure a Phonathon Caller position in a geology related field using skills and knowledge gained in the classroom and through past work experience.
Skills : Interpersonal Skills, Great Communicator, Critical Thinker, Leadership Skills.
Description :
Contacted alumni to update information that was previously obtained from them and ensure that it was correct.
Informed the alumni of any upcoming events the university was holding and to answer any questions they had.
Collected donations for the university was important in holding these phonations.
Able to be more aware of several events that were being held throughout the community and try to engage the community to become more proactive in taking part.
Contacted alumni, parents, and friends to share news from the College, build an open relationship between the donor and the College.
Effectively influenced university alumni and friends to commit monetary pledges and gifts Participated in group work and team performances.
Participated in specific fundraising challenges throughout the year to reach a monetary goal.
Experience
2-5 Years
Level
Junior
Education
BS
Phonathon Caller Resume
Objective : An efficient Phonathon Caller professional with broad legal experience. A creative problem solver, and also a proactive leader who strives for continuous professional and personal improvement. Highly adaptable to diverse professional environments and teams.
Skills : Interpersonal Skills, Strong Verbal, and Written Communication Skills.
Description :
Updated alumni/eon occurrences at the institution and connected with them through a shared passion for the college.
Conveyed the importance of donating and how the gift could impact the institution and its constituents.
Wrote thank you letters to donors letting them know their generosity was helpful and appreciated.
Built rapport with alumni/ae to nurture a positive relationship between affiliates and the college.
Constantly remained at or above expected performance levels, thus contributing to achieving departmental goals and the college's mission.
Reached out to prospective students regarding updates and completions of applications, provided resources, and honest communication with respect to institutional and social life inquiries.
Encouraged interested students to visit and make their college searches personal experiences.
Experience
2-5 Years
Level
Junior
Education
BS
Phonathon Caller Resume
Objective : As a Phonathon Caller, responsible for Engaging alumni in conversation regarding their interests and needs. Experience in Explaining the importance of voluntary giving by alumni to the university and also representing class, student body, a major department with enthusiasm, etc,.
Skills : Microsoft Office, AP Style, Social Media Management, Public Relations, Video Editing.
Description :
Facilitated contacting alumni, parents, and friends of the college to educate them about the Fund.
Responsible for continuous customer service with all patrons called for donations. Established positive rapports with the alumni, parents, and friends called.
Responded to problems and answered questions about the college.
Represented the college positively in discussing issues that concern the alumnus, parent, or friend.
Requested a specific gift to the Lawrence Fund.
Updated employment and address records of alumni and friends.
Assisted alumni in making donations to the university.
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