A Physical Therapy Receptionist who works in a clinic or physical therapy office, and is responsible for checking patients in and out of the office, scheduling appointments, and assisting with billing and insurance, and maintains accurate medical records. A well-drafted Physical Therapy Receptionist Resume mentions the following daily account abilities – preparing client charts, cleaning the reception area, maintaining office inventory; picking up and delivering mail, maintaining patient files, and correspondence, preparing therapy daily charge slips, maintaining attendance logs and monthly productivity states, and maintaining adequate quantities of forms.
Summary of skills that highlight a resume is – basic clerical skills, good communication skills, experience with medical terminology, the ability to adhere to safety protocols, knowledge of relevant software and MS Office software, and knowledge of first aid and CPR. Those seeking this job role must have at least a high school diploma or GED.
Objective : Proven record of assisting organisation operations including having an eye on enhancing efficiency and cost savings. Recognized strengths in effective communication, policy & procedure compliance and development, ability to visualize global view of company operations, and creation of detailed logistics.
Compiled, processed, and reported provider productivity.
Acted as first line IT resources for software, computer and network issues for department.
Assisted members with appointments and insured providers remained fully booked.
Triaged and scheduled urgent referrals to patient outcomes.
Entered provider encounter data.
Tracked center employee health for monthly and audit compliance.
Experience
2-5 Years
Level
Junior
Education
Bachelor's
Physical Therapy Receptionist Resume
Objective : More than 5 years' successful experience in customer service and support with recognized strengths in maintaining inventory, daily records, multi-line inbound phone call system, and medical office experience. Possess solid computer skills. Excellent working knowledge using, Microsoft, Excel, TheraOffice, Fosse, Rio, Avaya, Quick Connect, Adobe, and Dentrix. Ability to train, motivate and supervise customer service employees. A team player, acknowledged as Total Quality Customer Service Representative.
Skills : Medical Receptionist, Planning, Scheduling.
Description :
Accepted payments for co-pays, balances, or product sales.
Wrote up forms to have insurance verified.
Made reminder calls.
Communicated with Dr. offices' through e-mail, fax, and by phone.
Performed a variety of Internet research functions and uses Microsoft word, and Excel.
Answered a multiline inbound call system.
Filed, data entry and mail sorting.
Experience
2-5 Years
Level
Junior
Education
Certificate In Medical Assistant
Physical Therapy Receptionist Resume
Summary : Physical Therapy Receptionist with 8 years of experience in Scheduling new patient visits according to therapist availability and speciality, Checking in and registers patients to include confirming patient demographic information and entering into computer (Epic.), Answering telephones and routes calls appropriately (based on specific clinic workflow.).
Skills : ICD-10, Billing And Collections, Insurance Collections, Expert In Insurance Beefits, Office Support, Records Maintainence Professional, Patient Referrals Expert, Familiar With Commercial And Private Isurane Carriers, Resourceful And Reliable Worker, Adept Multi-tasker.
Description :
Maintained accurate records of patient care, condition, progress and concerns.
Scheduled and accompanied patients to medical appointments.
Maintained a healthy, clean and safe enviroment.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Scanned and imported medical documents to chart.
Verified patients eligibility and claim status with insurance companies.
Entered orders into EMR system efficiently.
Experience
7-10 Years
Level
Management
Education
Diploma
Physical Therapy Receptionist Resume
Summary : Physical Therapy Receptionist with 7 years of experience in Retrieving patients medical records upon request of the Patient or medical provider, including printing reports, burning CDs and having the patients sign a medical release and scan in to their chart, Ensuring that drinks, snacks and the cough station are stocked in lobby as well as ensuring that the lobby is cleaned up daily.
Skills : Ability To Work With Others, Insurance Claims ,Bilingual: Spanish/English, Window 98/2000, Dependable And Responsible, Telephone Techniques, Punctual And Detailed Oriented, Filling, Front Office , Customer Service, Hard Working, Type 40 WMP, Organized, Team Player, Scan & Upload Documents.
Description :
Scheduled appointment, answer phones, confirm appointments, prepare charts for chiropractor, physical therapist and acupuncturist, pull charts, scanning, post charges, daily data entry, request authorisation for treatment, handle outside referrals, fax documents, check-in, fill out disability forms for patients, assist patients with any question or problem.
Prepared charts for Orthopaedist to insure every referral is made and update all updated information is noted in the chart.
Requested authorisations to insurance companies obtain an authorisation letter, which may require additional request for outside records.
Located chart for all departments in the office when needed.
In charged of sending out all the office mail, fax reports to attorney's office and insurance companies.
Requested records and medical charts from medical records office, purged charts.
Billed Physical Therapy charges and collected co pays.
Experience
7-10 Years
Level
Management
Education
Certificate In Medical Assistant
Physical Therapy Receptionist Resume
Headline : Physical Therapy Receptionist with 6 years of experience in Retrieving and forwarding general mailbox messages to the appropriate personnel, Cross-trains in scheduling, medical records, chart preparation and collections, Assisting in the sorting, organising and filing the medical records in proper order. Including obtaining reports, pathology reports and then placing them in the patients charts.
Skills : Excellent Customer Service, Happily Greeting Clients, Answering Phones, Making Appts, Medical Records.
Description :
Greeted, registered patients, entered demographic and financial data in computer.
Collected copays.
Answered phone and make appts.
Pre registered charts for next days appts.
Increased member satisfaction with Physical Therapy reception services.
Decreased provider no show rates and thereby increasing productivity percentages.
Managed referral process, making all phone calls and entering documentation on the computer, and sends letter to members as needed.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Physical Therapy Receptionist Resume
Summary : Physical Therapy Receptionist with 5 years of experience in Maintaining an orderly and secure system for storing patient charts at the front desk, Recording and reconciling daily all monies collected at the front desk, Maintaining a presence at the front desk at all times with the exception of lunches and breaks.
Skills : Scanning, Filing, Faxing And Copying. Daily Posting Of Billing And Incoming Payments. Daily Mail.
Description :
Handled all incoming telephone calls and greet visitors upon arrival in the office.
Directed calls to the appropriate person.
Performed filing of daily paper work as required.
Responsible for sending, receiving and delivering fax messages.
Performed the tasks of preparing patients charts.
Responsible for checking patients in- and-out, collecting co-payment, making follow-up appointments and taking any balances.Calling insurance for benefits.
Assisted supervisor in completion of monthly statistics and quality assurance indicators.
Experience
7-10 Years
Level
Management
Education
Diploma
Physical Therapy Receptionist Resume
Headline : Self-motivated individual who works well independently or in a team environment Demonstrates strong analytical skills Excellent organization skills and strong work ethic Ability to communicate effectively over the phone, meetings, in person, and e-mail Proficient in SAP, MAS90, and Microsoft Office, including Excel, Word, and PowerPoint.
Skills : Fluent In Spanish, Medical Terminology, ICD-10.
Description :
Called adjusters for Worker Comp patients.
Scheduled appointments as needed.
Verified patients benefits and eligibility.
Called insurance companies, or using professional web portal.
Assisted others during down time, so all areas of the company run smooth.
Learned physical therapy techniques.
Used Bilingual, ability to build a relationship with patients so they feel comfortable, fast typing, and excellent communication skills.
Experience
5-7 Years
Level
Executive
Education
Certificate In Office Administration
Physical Therapy Receptionist Resume
Objective : Physical Therapy Receptionist with 3 years of experience in Requesting the patient or legal guardian read the Patients Bill of Rights and Responsibilities, Protecting patient confidentiality and dignity by keeping patient charts in an inconspicuous location at the front desk; and, keeping discussion of a patients procedure(s) to a tone discernable only to the patient/legal guardian.
Skills : Administrative, Management.
Description :
Answered phones.
Scheduled appointments.
Coordinated four therapist schedules.
Assisted therapists with patient therapy.
Created new patient charts in EMR; scan all documents into the patient's chart.
Scheduled appointments for all physical therapist, physical therapist assistance's, massage therapists and wellness therapists.
Checked in clients for the gym.
Experience
2-5 Years
Level
Executive
Education
MA
Physical Therapy Receptionist Resume
Headline : Patient focused medical insurance biller skilled at coding and insurance follow-up. Reliable multi-tasked with family and internal medicine experience. Skilled at Medicare, Medicaid and commercial insurance billing and follow-up, coding office encounters, hospital charges, nursing home visits, home health certifications and re-certifications. Skilled at cashier, incoming billing calls and patient concerns. Transcription of office visits and nursing home H &P's and visits. Reliable, steady and honest employee.
Skills : Certified Professional Coder - CPC, Planning.
Description :
Checked in patients; take payments for copay's and deductibles.
Acquired observation hours for PT School applications.
Greeted patients who enter assigned areas, determines the nature of the patient's visit, explains relevant procedures, and processes paperwork as appropriate.
Assisted patients by answering questions or by referring the patients to other medical facility staff for assistance.
Received and screened telephone calls, taking messages, forwarding calls as appropriate, and routes messages to staff members in a timely and efficient manner.
Returned calls to patients and staff members as directed by provider staff.
Ordered and maintained supplies for the reception and clinical areas.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Physical Therapy Receptionist Resume
Headline : Physical Therapy Receptionist is Verifying the accuracy and completeness of patient clinical, demographic and insurance information upon admission of the patient. Entering corrected patient information into the medical software system at the time of admission. Updating the Billing Schedule for cancellations and/or add on cases.
Skills : Billing, Patient Treatment, Planning.
Description :
Informed provider staff of any patient needing immediate attention and brings any upset patient or unusual situation to the attention of the supervisor.
Organised patient records for appropriate providers.
Scheduled all follow-up appointments.
Maintained department in an orderly fashion.
Cleaned used treatment areas and returns equipment to storage area, keeps counter space clean and organised, stocks treatment areas with gowns and towels, ensures linen bags are returned to central area for cleaning.
Cleaned all patient treatment surfaces daily, and changes pillowcases daily.
Assisted in preparation of patient for treatment to include assisting patients into the treatment area; the preparation and application of hydro-collator and ice packs; and the set-up for other physical therapy procedures.
Creating an account is free and takes five seconds.
You'll get access to the PDF version of this resume template.
Choose an option.
Sign up with Google
Sign up with Facebook
Sign up with Linkedin
This helps us make sure you're human and prevents spammers from abusing our services.
By continuing, you agree to our Privacy Policy and Terms.
Unlock the Power of Over 10,000 Resume Samples.
Take your job search to the next level with our extensive collection of 10,000+ resume samples. Find inspiration for your own resume and gain a competitive edge in your job search.
Get Hired Faster with Resume Assistant.
Make your resume shine with our Resume Assistant. You'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want.
Get Noticed with Resume Templates that Beat the ATS.
Get past the resume screeners with ease using our optimized templates. Our professional designs are tailored to beat the ATS and help you land your dream job.
