In the Police department, the communication department serves as a vital support network. A well-drafted Police Communications Officer Resume mentions the following core duties – acting as the liaison between the public and the department, performing the essential duty of answering 911 phone calls, answering emergency phone calls, making note of all complaints to serious crime reports; receiving, categorizing and monitoring calls, and dispatching radio communications to the appropriate police officers, delivering important information to police officers, creating digital or written reports, lists, and logs based on these calls, and handling calls for just the police, or also cover fire and emergency medical services.
The most sought-after skills for the post include the following – strong and clear verbal and written communication skills, the ability to operate call boards and use computers to log information, a basic understanding of technology, knowledge of the city’s geography, and the ability to read maps, a good understanding of police terminology, policies, and strong communication skills. While exact qualifications vary per department, most of these officers have at least a high school diploma or GED and experience in using telecommunications.
Objective : Police Communications Officer with 3+ years of experience in Conducting teletype inquiries of driver license, motor vehicle, and criminal history databases, Monitoring alarm panels, Entering required data including parking ticket charge.
Skills : Microsoft Office, 10-Key, CAD.
Description :
Represented the campus at Lamar University as a police communications officer which provides essential services to foster safe communities through crime reduction and deterrence for all of Lamar University's students, faculty and staff.
Effectively monitored and operated multiple radios, alarms, and computer equipment: receive and prioritize incoming calls.
Monitored security points and process entry request for University buildings.
Dispatched officers and guards; and record accurate data.
Utilized all officers to maximize efficiency to prevent delay in service to all student, staff and faculty.
Handled all inter-office reporting for lost items that are logged and ticketed, filing of use of facilities form, building authorization passes, criminal trespass warning, complete daily activity log, and towed vehicle logs.
Entered vehicle citations in the CAD system.
Experience
2-5 Years
Level
Executive
Education
Associate's
Police Communications Officer Resume
Headline : Multifaceted capabilities with experience in handling a variety of tasks and responsibilities simultaneously and effectively. Demonstrated ability for attention to detail, organization, problem-solving and working well under pressure.
Skills : Microsoft Excel, Word, Access, PowerPoint, Research, Analysis, Auditing, Problem-Solving, Confidential Document Handling.
Description :
Coordinated radio communications for law enforcement, fire, ambulance and other various agencies.
Coordinated telephone communications for law enforcement, fire, ambulance and other various agencies.
Coordinated incoming and outgoing teletype communications.
Inquired, entered, and remove dinformation from criminal justice network computers.
Dispatched emergency personnel to incidents.
Dispatched non-emergency resources to non-emergency incidents.
Maintained a log of telephone and radio communications.
Experience
5-7 Years
Level
Executive
Education
BS In Criminal Justice
Police Communications Officer Resume
Summary : To obtain a Police Communications Officer position that would enable me to best utilize my skills, knowledge, and expertise that I have gained through a wide-ranging employment background that includes much versatility with a commitment to excellence.
Skills : Strong Communication , Computer , Ability To Multi-Task, People , Microsoft Office.
Description :
Answered telephone and secures the most accurate information possible for any incident from the caller; takes complaints from other sources such as police units; determines the correct unit(s) to be dispatched or the correct office to which the caller should be transferred and any other pertinent information by following departmental procedures; dispatches unit(s).
Kept track of location and condition of each unit at all times.
Stayed in touch with units; takes requests for assistance and complies with such; relays instructions from supervisors, messages, emergency information, etc.
Kept records of every dispatched call (includes time call received, time officer dispatched, time officer arrived at scene, time call completed, nature of call, officer dispatched, and disposition of call).
Communicated with State Police and other law enforcement agencies by phone or radio to send or receive messages concerning auto licenses, driver's licenses, runaways, criminal records, etc.
Met quality and productivity metrics and other key performance indicators.
Answered all assigned Public Safety, Emergency, and 911 telephones in the Communications Center and transfers callers to the correct office or department.
Experience
7-10 Years
Level
Management
Education
BS In General Education
Police Communications Officer Resume
Headline : Police Communications Officer professional with sales, marketing, customer service, and management experience having worked in diverse industries requiring critical thinking, creativity, and leadership. Answered directly to top executives, supervised employees, and held various positions with lots of public contact.
Skills : Legal, Administration, General Office.
Description :
Responsible for efficient and accurate call-taking for emergency protective services.
Assisted emergency 911 operators with emergency service through the use of radio and/or computerized communication equipment.
Participated in the training of the Communications Unit personnel including support staff in the proper performance of their duties.
Processed highly confidential information received from teletypes, field officers, outside law enforcement agencies.
Performed background checks for local, state, and federal agencies.
Handled routine call requests for information and/or emergency actions.
Entered information into and retrieve information from the filing system.
Experience
5-7 Years
Level
Executive
Education
MS
Police Communications Officer Resume
Headline : Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed.Customer-focused Team-player successful in collections, sales, and management. Quality-oriented and proactive in resolving issues with exceptional organizational and communication skills.
Skills : Safety Management, Law Enforcement, Emergency Management, Security.
Description :
Answered multiple telephone lines.
Collected information for complainants, concerns, and requests.
Assigned officer's assignments.
Tracked the locations of officers.
Communicated clear accurate, and professional radio traffic.
Inputted all radio traffic into the computer.
Verified licenses, background checks, vehicle registrations, warrants, and other information requested by officers.
Experience
5-7 Years
Level
Executive
Education
High School Diploma In Psychology
Police Communications Officer Resume
Objective : Experienced in the field of Corrections and Security, with more than 25 years of service with the State of Maryland. Corrections Officer focused on maintaining peace, security, and safety within correctional facilities. Extensively trained in crisis prevention and intervention. Correctional Officer is successful at adapting management styles to suit varying personality types.
Skills : Microsoft Office, DNA And Urinalysis Collection, Fingerprinting.
Description :
Maintained communications with all other areas of the facility at all times.
Monitored inmate behavior to prevent crime, escape attempts, and other dangerous activities.
Maintained daily logs of shift activity.
Performed warrant pick-ups and turnovers at other jails and prisons.
Enforced resident behavior management system and wrote incident reports for infractions.
Attended regular training and maintained appropriate certifications.
Answered phone calls concerning clients, handled complaints, and responded to requests for Information.
Experience
2-5 Years
Level
Junior
Education
BA In Psychology
Police Communications Officer Resume
Objective : A hard-working experienced employee with proven leadership and organizational skills, and minute attention to detail. A dedicated team player who can be relied upon to help your company achieve its goals. Self-motivated Machinist determined to produce and repair all mechanical equipment with precision and keen attention to detail.
Skills : Microsoft Office, Customer Service, Computer Skills, Communication, Negotiating, Leadership, Lotus, Logistics, Fast Learner, Dependable, Sales.
Description :
Received emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond.
Monitored police radio communications.
Maintained contact with police units to track officer status and responded to need for additional resources Monitored various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid.
Prioritized requests for police and other public safety services.
Determined availability and location of patrol units; transmitted information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance.
Assisted police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data.
Communicated with callers to determine the nature of the call and provide appropriate assistance.
Experience
2-5 Years
Level
Executive
Education
Diploma In General Studies
Police Communications Officer Resume
Objective : Skilled customer service professional committed to addressing customer concerns with speed, accuracy, and professionalism. Highlights High customer service standards Excellent communication skills Organized, with strong work ethic Reliable, friendly and energetic Telecommunications knowledge Proficient with office equipment.
Skills : Supervising Skills, Maintenance Skills.
Description :
Updated and maintained electronic records and logs of data pertaining to calls and activities.
Supervised adult offenders to monitor compliance with court-ordered conditions.
Counseled and assisted offenders in adjusting to the community through electronic devices home monitoring.
Dispatched Acadian, fire and rescue.
Remained calm and professional at all times.
Maintained various records and files for classification, indexing filing, and storing.
Conducted research on records request received from the general public, city departments, and other governmental agencies, which often involves extensive research.
Experience
2-5 Years
Level
Executive
Education
Diploma In General Studies
Police Communications Officer Resume
Summary : Seeking an opportunity to help the right organization boost productivity and benefits while in terms of helping to Build and better my future. I have an outstanding work ethic and work history.
Skills : Management, Administrative, Dispatch, Secretarial, Computer Skills, Microsoft Word, Microsoft Outlook, Bookkeeping, Customer Service, Communication, Data Entry, Dependable, Filing, Kronos, Type 60 Wpm.
Description :
Worked closely with local Emergency Responders and the general public.
Responded to emergency and nonemergency Situations on a professional footing.
Engaged in Internal and External to ensure that information was Quickly and professionally allocated to the right channels to ensure the security of the general public.
Responded to Requests from the general public and to emergency and non-emergency calls in a professional and timely manner.
Maintained and operated various telecommunications and office equipment.
Filed and organized Personal and private information including emergency procedures and manuals.
Answered every complaint And inquiry of the general public and my peers with dignity and professionalism.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Police Communications Officer Resume
Summary : Police Communications Officer (PCO) is responsible for the exchange of information between the police department and people, businesses and government agencies. The PCO works closely with the Police Department to develop and implement communications strategies, policies, procedures, training, and equipment.
Maintained radio communication with all police officers, parking services, sworn administration personnel, security guards, public safety officers, and investigators through the use of various radio and computer software applications.
Operated the Florida Crime Information Center/National Crime Information Center (FCIC/NCIC) teletype terminal to respond to requests for criminal information from police officers in the field.
Performed administrative procedures and complete paperwork required for the successful operation of the Communications Center and the coordination of the departmental field activity.
Implemented and performed special and emergency procedures and coordinated units responding to emergency situations.
Received information regarding interest for use by officers in the field or for background investigations.
Acted as a liaison with other divisions of the University and with local and state law enforcement and judicial agencies, including the Sheriff's Office Warrant Unit as they require assistance with the apprehension of wanted persons on us.
Kept logs, records, files, and lists by making entries on a regular basis or by periodically reviewing and updating information.
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