Process Excellence Manager Resume
Summary : As a Process Excellence Manager, drove multi-plant process excellence across residential and asphaltic roll roofing facilities, provided technical process support across multiple plants and product lines to drive OEE and MUV year-over-year improvements, worked closely with Operations leadership, Plant personnel, R&D, Quality Assurance, and Supply Chain.
Skills : Continuous Improvement, Cost control.
Description :
- Worked within the Communities of Practice (CoP) to establish Best Practices development and sharing.
- Drove adoption at the plants, celebrate successes, and build the GBS library for recommended practices.
- Utilized talent across the network to lead troubleshooting efforts, sharing of knowledge, and communication between plants to improve performance.
- Partnered with plants to identify savings opportunities by benchmarking with other plants and utilizing the network for improvement.
- Established relationships with external process and equipment experts to identify standard instrumentation and equipment, and recommended maintenance standards for the plant systems.
- Collaborated with Corporate teams and Plants to execute new technology solutions, and established process and troubleshooting benchmarks based on interplant experiences so that the network would gain OEE improvements.
- Worked with plants to identify continuous improvement opportunities to increase OEE and/or reduce costs; drove to completion.
Experience
7-10 Years
Level
Management
Education
Bachelor's Degree In Business
Senior Process Excellence Manager Resume
Summary : As a Senior Process Excellence Manager, drove raw material trial coordination between the plants and supply chain to qualify backup supplies or cost savings, supported the safety and HAZOP initiatives and identified opportunities during plant visits, provided expertise, and utilized the CoP to address plant quality issues or large claims, drove adoption of process improvement tools (SPC, Process Building Blocks, Braincube, Fishbone Diagrams, KT, MVT, data analysis).
Skills : Lean Management, Lean manufacturing.
Description :
- Documented Operational As-is processes and the desired Future State processes, including simplification, automation, and innovation.
- Facilitated GMSO initiatives as appropriate, and provided oversight of the streamlining of procedural documents.
- Performed root cause analysis of process inefficiencies, data collection, and process mapping, Led analysis of risk, cost, and stakeholder impact on proposed/ implemented changes.
- Collaborated with team members and stakeholders to ensure a consistent approach to deliverables across departments.
- Implemented process improvements through functional collaboration as well as partnering with Leadership to drive the achievement of strategic goals.
- Analyzed and researched practices to generate process improvement ideas to create efficiencies and/or minimize reoccurring issues; solicit process improvement ideas from key stakeholders.
- Partnered with Metrics teams on developing KPIs or trending process metrics to identify process gaps or opportunities.
Experience
10+ Years
Level
Senior
Education
Bachelor's Degree In Engineering
Process Excellence Manager Resume
Headline : As a Process Excellence Manager, facilitated discussion surrounding process and training requirements related to system releases, served as a liaison between Business Subject Matter Experts (SMEs) and Business Process Management Experts to facilitate procedures updates and training development, played a key role in helping unleash the most diverse, inclusive and talented team through effectively exhibiting NIKEs Lead, Coach, Drive, and Inspire capabilities.
Skills : Project management, Change Management.
Description :
- Performed impact assessment for updates to the Business Architecture document, updated and maintained the Business Architecture document as applicable.
- Provided support during audits/inspections (e.g., location of records), and partnered with internal stakeholders on audit response and corrective actions.
- Supported CAPA process through process streamlining activities, and supported Business Process Automation activities.
- Assisted with Projects and other duties as assigned, and provided oversight for staff responsible for facilitating content development of GMSO procedural documents.
- Set up or participated in continuous improvement teams related to establishing a process or process improvement.
- Worked closely with the business and Risk Management to assess risk and develop controls and mitigation strategies for risk areas.
- Provided advice on Mid-Tier opportunities in developing transformational business cases, led the development of current and future Mid-Tier governance, processes using flowcharts/process maps, and detailed procedures recommending process changes to enhance operational excellence.
Experience
5-7 Years
Level
Executive
Education
Bachelor's Degree In Operations Management
Junior Process Excellence Manager Resume
Objective : As a Junior Process Excellence Manager, responsible for defining and driving the execution of standard operating procedures, and best practices, including standardization and centralization, within the end-to-end supply chain accounting team and Global Controllings Community of Excellence, delivering complex re-engineering and simplification/standardization/optimization of identified global cross-functional processes resulting in a significant return on investment for VMware.
Skills : Communicating information, Leadership.
Description :
- Coordinated work effort in partnership with a team of local or remote SMEs (functional / operations) and Lean Six Sigma trained resources to support the delivery of projects.
- Actively participated and contributed to the development of a metrics-driven culture across the function using production management tools and techniques.
- Played the role of a change agent to help institutionalize Lean Six Sigma across the organization, constantly seeking, sharing & implementing best practices.
- Delivered training on process optimization concepts, Lean & Six Sigma (basic and advanced) including yellow and /or green belt training.
- Collaborated with internal process re-engineering teams to ensure commonality of approach, methods, and tools and consistency of advice and solutions, coached project teams on effective usage of process optimization concepts, Lean & Six Sigma, and achievement of tangible business results.
- Worked with leadership team and service provider(s) to provide process insights and analytics to improve global processes, and delivered process performance improvements around quality, product supply, and cost.
- Led global process improvement initiatives in conjunction with RBC Business Partners, CRE Team, and Service providers to deliver efficiencies and benefits.
Experience
2-5 Years
Level
Junior
Education
Bachelor's Degree In Engineering
Associate Process Excellence Manager Resume
Objective : As an Associate Process Excellence Manager, responsible for establishing and using informal organizational networks to accomplish objectives, liaising with business users at various levels of seniority and at all stages of the continuous improvement lifecycle, ensuring support to the key stakeholders in the evidencing of benefit attributable to the improvement opportunity against the original specification.
Skills : Lean Methodologies, Organizational Skills.
Description :
- Ensured that the Training and Quality team and Business SMEs were supported in defining training needs arising from the requirements.
- Ensured the tracking of benefits from continuous improvement initiatives through the use of lean Six Sigma methodologies, which were captured and tracked in conjunction with the finance business partners.
- Worked closely with Digital Technology Services to ensure that all requirements that stem from lean Six Sigma projects and kaizens are understood and reviewed within the context of the Enterprise Roadmap and prioritized accordingly.
- Closed interaction with the suppliers and partners and regular on-site presence to demonstrate BGE's commitment to process excellence and positive customer experience.
- Implemented Lean/Six Sigma across complex organizations to build effective collaborative/partnering relationships.
- Embraced the values of the EnPro/STEMCO safety pledge in each of the below responsibilities. Participate in the organization’s safety culture and aim to continuously improve safety within all aspects of your work.
- Developed the Process Improvement team through coaching & performance management and instilled a culture of maximizing process excellence across all customer journeys.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree In Engineering
Assistant Process Excellence Manager Resume
Objective : As an Assistant Process Excellence Manager, worked closely with colleagues in Customer Experience, Supplier Management, To Market and key stakeholders across Customer Operations, Retail, and I.T. to drive the definition and evaluation of process improvement opportunities, led cross-functional process improvement governance to determine feasibility and scale of impact of potential improvements to facilitate their input to the relevant change governance forum for prioritization.
Skills : Six Sigma Methodologies, Data Analysis.
Description :
- Managed and tracked the overall basket of work within the team and oversaw the cohesive rollout of improvements when required in conjunction with key stakeholders; completed Six Sigma projects where required.
- Prioritized and managed their own workload in order to deliver results, understood and excellent application of Analytical tools. Microsoft Excel & PowerPoint capability would be highly desirable.
- Recorded creating, administering, and conducting training programs for all levels of the organization.
- Participated in improvement projects and delivered tangible process improvements.
- Developed and maintained effective working relationships with senior management to the point of being considered a trusted advisor.
- Experienced in successfully applying quality management, process improvement, and problem-solving tools and methodologies.
- Identified opportunities to improve key customer interactions and turn customer insights into actionable experience changes; advocates for the customer view.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree In Business
Process Excellence Manager Resume
Summary : As a Process Excellence Manager, responsible for evaluating the impact of process change on the overall operation and determining return on investment, responding rapidly to market shifts to make changes to corporate processes, analyzing steps of activities to discern the existence of business processes for formalization, and also gathering and analyzing large amounts of data to determine improvement projections.
Skills : Team Leadership, Root Cause Analysis.
Description :
- Responsible for promoting change through positive promotion, benefits demonstration, and interactive approach, responsible for achieving cultural shifts and process change through tenacious determination and interpersonal skills.
- Responsible for conducting focus groups, surveys, and feedback sessions to gather input from stakeholders, responsible for evaluating corporate business processes to align outcomes with strategic goals and corporate vision.
- Responsible for improving efficiency and effectiveness of performance and management of processes across departments.
- Responsible for managing change among staff to achieve buy-in and cooperation and overcome resistance.
- Responsible for devising and implementing processes and procedures to streamline operations, and responsible for gathering, organizing, and inputting information into a digital database.
- Responsible for cultivating positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Responsible for developing effective improvement plans in alignment with goals and specifications, Frequently inspecting production areas to verify proper equipment operation.
Experience
7-10 Years
Level
Management
Education
Bachelor's Degree In Business
Processes Excellence Manager Resume
Headline : As a Processes Excellence Manager, developed and implemented a continuous improvement strategy, improved the Process Excellence function by defining standards, tools, and methodology, identified, planned, and implemented multiple projects, studied ways to increase efficiency, measured, analyzed, and evaluated existing processes.
Skills : Quality Management, Problem-Solving.
Description :
- Designed, redesigned, or improved work areas and layouts so inefficient operations are reduced or eliminated, maintained standard methodologies in manufacturing methods, and trends and developments in technology and equipment.
- Applied this knowledge to maintain the organization's competitive edge, identified and assessed various problems and departures from established manufacturing standards and methodologies; researched and recommended solutions.
- Developed evaluation methods with Key Performance Indicators to measure critical success factors, and introduced new technology, tools, and technique upgrades to provide additional value to the DC.
- Developed and designed documents including training manuals, process outlines, flowcharts, checklists, templates, and SWIs.
- Expertised in document and implementing Six Sigma and lean methodology across organization, experienced in documenting business KPIs and benefits.
- Experienced in Process improvement projects in US Health care (payer/provider), facilitated process improvement meetings and workshops, including business process reengineering sessions, and various process improvement events including designing the layout of facilities.
- Supervised and trained team on new processes, provided clear direction, provided development and guidance to staff, and performed 6S audits, Kaizen events, and Kanban program maintenance. Perform other tasks as assigned.
Experience
5-7 Years
Level
Executive
Education
Bachelor's Degree In Engineering
Processes Excellence Manager Resume
Objective : As a Processes Excellence Manager, responsible for developing and executing a comprehensive process improvement roadmap, aligning strategies with business goals and objectives, establishing key performance indicators (KPIs) to measure process effectiveness and conducting regular performance assessments, and also developing and maintaining process documentation, standard operating procedures (SOPs), and process flowcharts.
Skills : Process Improvement, Stakeholder.
Description :
- Responsible for overseeing change management initiatives to ensure smooth transitions during process changes.
- Responsible for conducting process assessments, root cause analysis, and data-driven reviews to identify areas for improvement.
- Responsible for collaborating with stakeholders to streamline processes, reduce waste, and enhance overall operational efficiency.
- Responsible for training and mentoring employees on Lean Six Sigma methodologies and process improvement techniques.
- Responsible for facilitating regular meetings and workshops to engage teams in process improvement projects.
- Responsible for maintaining detailed records of project progress, cost savings, and performance improvements.
- Responsible for working closely with clients, stakeholders, and cross-functional teams to plan and lead projects, ensuring timely project communication at all levels of stakeholders and the business organization as appropriate.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree In Engineering
Processes Excellence Manager Resume
Objective : As a Processes Excellence Manager, responsible for developing and maintaining project work plans, including change management (e.g. influencing; removing barriers), and implementation management (for flawless project execution), developing and maintaining strong relationships with Business and Functional Units.
Skills : Process Documentation, Process Improvement.
Description :
- Created sustained business improvement results through the application of JJPS.
- Continuously reviewed and audited CRE and Service provider processes to ensure compliance, and highlight gaps and opportunities for improvement.
- Developed, improved, optimized, and documented processes, while supporting CRE service lines to ensure optimal services were delivered to internal customers
- Created and maintained the short-term and long-term, strategic plan in collaboration with the strategy development and deployment organization.
- Translated business vision and strategy into operational excellence projects.
- Led, showcased, and spread the use of the LSS methodology and built a mutual need for transformational change as well as mobilizing commitment for support when facing obstacles.
- Led and supported key strategic continuous improvement enterprise programs as assigned.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree In Engineering
