Procurement Operations Manager Resume
Objective : As a Procurement Operations Manager, oversaw and led procurement operations activities with various business teams, partnered with business teams and Finance to review and approve purchasing requests, new supplier setup, and negotiate/contract agreements with suppliers.
Skills : Strategic Sourcing, Negotiation.
Description :
- Led, identified, and/or supported cost reduction efforts including alternative sourcing and suppliers.
- Initiated process improvements that enable the buying process at Dimensional.
- Developed and ensured compliance with Procurement policies.
- Supported training of Dimensional users on Procurement processes and systems.
- Facilitated Procurement reporting and review process.
- Translated technical requirements from teams to vendors and legal to source and contract.
- Experienced with supplier onboarding/management concepts and activities.
Experience
2-5 Years
Level
Executive
Education
BBA
Procurement Operations Manager Resume
Headline : As a Procurement Operations Manager, maximized efficiency and effectiveness of operational Procurement processes for Qualtrics, identified and met local and regional requirements while implementing global standards.
Skills : Vendor Management, Cost Management.
Description :
- Demonstrated in-depth knowledge of operational best practices through consistent application within the Shared Services and Procurement teams.
- Listened to and appropriately addressed stakeholder feedback regarding user experience and overall program operations.
- Strengthened relationship with Shared Services team and operating as one Qualtrics.
- Operated as a team player across executive levels who effectively collaborates with business units and functional partners (IT, finance, HR, legal).
- Established a positive team environment, where people are inspired, encouraged, and motivated.
- Provided clear direction to teams regarding objectives, KPIS, and holding all involved parties accountable for delivery in accordance with agreed standards.
- Developed leadership skills, inspiring and motivating your team to achieve exceptional results.
Experience
5-7 Years
Level
Executive
Education
BBA
Procurement Operations Manager Resume
Headline : As a Procurement Operations Manager, gained exposure to diverse work cultures and global business practices, built strong relationships with senior leadership and contribute to Qualtrics' overall success.
Skills : Supply Chain Management, Analytical Thinking.
Description :
- Made a Lasting Impact Leave a legacy of positive change, shaping the future of work for Qualtrics employees worldwide.
- Acted as the functional owner for all downstream Procurement capabilities, including requisition-to-pay and expense processing and auditing.
- Refined operating model for operational Procurement to ensure effective execution of requisition-to-pay and expense processes and seamless collaboration between Qualtrics Procurement organization and the Shared Services team.
- Identified opportunities for improvement across the Procurement operating model, with an emphasis on segmentation of operational activities from Sourcing teams and transition to Shared Services support model.
- Represented Procurement’s interest in discussions or decisions regarding Shared Services’ team objectives, ways of working, and staffing.
- Provided support to the Shared Services team in a “dotted line” capacity.
- Partnered with peers in Procurement as well as Shared Services leadership to define and implement relevant organizational KPIs.
Experience
5-7 Years
Level
Executive
Education
BBA
Procurement Operations Manager Resume
Objective : As a Procurement Operations Manager, served as the accountable party to Qualtrics Procurement and business stakeholders for delivery of operational activities in line with agreed KPIs and targets, acted as a point of escalation for Procurement and Qualtrics business stakeholders for issues related to Shared Services delivery or operational processes.
Skills : Project Management, Risk Management.
Description :
- Provided functional oversight and support to Category Support resources, with a focus on differentiating scope from Category Leads and ensuring strong connectivity with the Sourcing team.
- Managed M&A activities for Procurement including gathering supplier data and contracts, identifying dispositions, and supporting the Category Management team in contract consolidations.
- Coached and developed a team.
- Met or exceeded operational KPIs.
- Led and developed procurement operations in compliance with internal controls, policies, and procedures.
- Managed key metrics and SLAs with a focus on providing the highest quality service.
- Effectively identified, recommended, and implemented scalable process optimization, resource efficiency, and automation opportunities in a global environment.
Experience
2-5 Years
Level
Executive
Education
BBA
Procurement Operations Manager Resume
Headline : As a Procurement Operations Manager, built effective, strategic relationships with business partners across the enterprise, facilitated change management on projects.
Skills : Leadership and Team Management, Communication.
Description :
- Developed and maintained Procurement Operations documentation and policy repository.
- Built out and maintained Procure-to-Pay Operations global content pages (help center).
- Developed, championed, advocated, and ensured compliance with Western Union’s Global Buying Policy utilizing source-to-pay processes and tools, including ensuring compliance with internal and external auditing requirements.
- Promoted and proliferated appropriate utilization of buying channels and procurement tools (virtual cards, punchouts, requisitions, purchase orders).
- Prepared bid awards requiring board approval.
- Reviewed purchase order claims and contracts for conformance to company policy.
- Reviewed, evaluated, and approved specifications for issuing and awarding bids.
Experience
5-7 Years
Level
Executive
Education
BBA
Procurement Operations Manager Resume
Headline : As a Procurement Operations Manager, designed and implemented new policies and procedures with proven ability to drive process and system improvements in a global environment, experienced in process improvement / redesign.
Skills : Technical Proficiency, Compliance and Ethics.
Description :
- Worked under time pressure, prioritize a high workload, and meet strict deadlines.
- Led the development and implementation of strategic procurement plans, aligned with organizational objectives.
- Stayed informed about market trends, industry best practices, and technological advancements to continuously improve downstream procurement operations.
- Oversaw the process to identify, evaluate, and select suppliers based on quality, cost, and reliability for area of responsibility.
- Built and maintained strong relationships with key suppliers.
- Implemented processes that effectively monitor supplier performance and treat non-conformances.
- Analyzed pricing and market trends to negotiate favorable terms and conditions.
Experience
5-7 Years
Level
Executive
Education
BBA
Procurement Operations Manager Resume
Summary : As a Procurement Operations Manager, implemented cost-saving initiatives without compromising quality or service, collaborated with finance and other departments to ensure budget compliance. Particularly for CAPEX Projects.
Skills : Proficiency in cost analysis,Familiarity with procurement software, ERP systems.
Description :
- Streamlined and optimized the purchasing process for efficiency and effectiveness.
- Implemented procurement software and tools to enhance automation and tracking.
- Developed and enforced procurement policies and procedures, ensured stakeholders our properly trained.
- Collaborated with various departments, such as finance, operations, and engineering, to understand their procurement needs.
- Coordinated with stakeholders to ensure timely delivery of goods and services.
- Identified and mitigated potential risks related to procurement activities for responsible area.
- Develoepd and implemented contingency plans to address disruptions in the supply chain.
Experience
7-10 Years
Level
Management
Education
BBA
Procurement Operations Manager Resume
Summary : As a Procurement Operations Manager, administered online purchasing systems, prepared and processed requisitions and purchase orders for supplies and equipment, interviewed and hired staff and oversee staff training.
Skills : Strategic Sourcing, Supplier Management.
Description :
- Developed cost-reduction strategies and savings plans.
- Acted as point of escalation for the Procurement Operations team and business process owners to ensure timely remediation of issues.
- Led and managed the implementation of internal control procedures (SOX).
- Participated in special projects, analysis, and ad-hoc tasks as required by management.
- Performed supervisory responsibilities inherent in a managerial role.
- Understood Source-to-Pay processes and best practices.
- Experienced in a high-growth environment, ideally, a public/private industry mix.
Experience
7-10 Years
Level
Management
Education
BBA
Procurement Operations Manager Resume
Summary : As a Procurement Operations Manager, utilized data analytics to track key performance indicators (KPIs) and assess procurement performance, generated regular reports for management, highlighting key metrics and areas for improvement.
Skills : Data Analysis, Process Optimization.
Description :
- Ensured compliance with relevant laws, regulations, and company policies.
- Stayed informed about changes in regulations affecting procurement and adjust practices accordingly.
- Managed Procurement Operations to ensure efficient supplier management and purchasing processes are performed in a timely manner while adhering to internal controls.
- Provided guidance, support, and mentorship to stakeholders across the company, with all procurement operations related activities.
- Oversaw the procurement process from requisition to payment, ensuring compliance with organizational policies, procedures, and regulatory requirements.
- Collaborated with other areas of the Finance team to address and resolve Procure to Pay (P2P) issues and system infrastructure.
- Provided excellent customer service and transactional support to internal stakeholders, work closely with external partners address operational issues, provide policy and compliance related guidance, and respond to inquiries.
Experience
7-10 Years
Level
Management
Education
BBA
Procurement Operations Manager Resume
Headline : As a Procurement Operations Manager, developed materials and train internal stakeholders and new hires on the Coupa platform to ensure compliance and efficiency in Generate processes, managed relationships with suppliers to ensure favorable terms, quality products/services, and timely deliveries.
Skills : Contract Negotiation, Project Management.
Description :
- Negotiated contracts, resolving issues, and evaluating supplier performance.
- Developed Key Performance Indicators (KPIs) to assess the effectiveness of procurement activities and identify areas for improvement.
- Established and tracked metrics to measure and understand the team's efficiencies, buying timeliness, and process throughput.
- Made recommendations for areas of improvement highlighted by the metrics.
- Identified key areas of procurement activities that fall under Sarbanes-Oxley Act (SOX) compliance requirements, such as financial reporting, internal controls, and segregation of duties.
- Proactively identified opportunities to streamline procurement processes, optimize supplier relationships, and reduce costs while maintaining quality standards.
- Developed effective processes and policies to strengthen internal controls, enhance financial reporting integrity, and ensure compliance with regulatory mandates.
Experience
5-7 Years
Level
Executive
Education
BBA
