The program project manager acts as a coordinator in-between various projects at an organization, these program project managers are responsible for executing various tasks such as – organizing programs and activities, creating and managing long-term goals, developing budgets and operating plan for a program, deciding on suitable strategies, evaluating project managers, applying changes, assessing program performance, resolving project issues and preparing reports for the upper management.
The qualifications that are normally seen on the program project manager resume are a good understanding of project management, excellent strength over performance evaluation and chain management, working knowledge of program project management software, and excellent problem-solving skills. While a degree in the field of management studies is considered mandatory, a higher education level like a Masters would prove to be a great plus.
Summary : To secure a professional, challenging Program Project Manager position; utilizing technical skills, education, and training for excellence.
Skills : Program Management, Customer Relations, Customer Service.
Description :
Used PMBOK / SDLC managed business process improvements projects, created staffing plans for the Cumberland Operations dept.
Evaluated processes for coders and testers to streamline workflows, and create processing improvement documents using business best practices.
Responsible for BCBS association audit score improvements project and the 2011 migrating groups from Facets to NASCO systems as well as the year-end renewals coding projects.
Led and managed virtual teams to create scope analysis, diagrams and analysis documents for upcoming projects while working closely with technical staff and all levels of management.
Improved department productivity through the creation of EXCEL tracking spreadsheets and workflows using SharePoint, as well as training management and staff on PMBOK best practices, communications and the need for concise documentation.
Prepared a 4th quarter staffing plan to enhance coding and testing staff based on the avg.
Responsible to code, test, review, audit and complete account setups Improved association (MTM) score from 72% to 95% through business improvement projects including coding reviews developing 3 pass auditing techniques to review test plans and results compared to completed coding in relation to the actual signed contracts.
Experience
7-10 Years
Level
Management
Education
Bachelors of Science
Program Project Manager Resume
Summary : A detail-oriented planner with the demonstrated ability to communicate and respond effectively and efficiently while maintaining flexibility. Highly analytical, resourceful, and customer-focused with an ability to deliver results through influence.
Skills : Program Management, Analyzing, MS Office.
Description :
Prioritized and driven the programs and the software roadmap inputs to meet goals
Managed software releases with internal and external software teams.
Managed the end-to-end implementation of the releases across recruiting teams globally including communication, training, and change management efforts
Became a Subject Matter Expert for the software implemented and how it works within the tech stack
Worked closely with functional HR and Recruiting partners to develop effective partnership models for scoping and rolling out new initiatives impacting recruiting.
Developed and maintained project plans, identify resource needs, and manage project schedules; collaborated effectively across teams to define strategy, goals and commitment to timelines and deliverables.
Defined operational planning and curate agendas for the leadership team of senior recruiting leaders.
Experience
10+ Years
Level
Senior
Education
Bachelor's of Science
Program Project Manager Resume
Objective : Highly qualified Program Project Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.
Skills : Management, Organizing, Service Delivery.
Description :
Performed analysis of business and user needs and assists customers with understanding and completing project request documentation for requirements of proposed business solutions.
Worked with customers, contract resource vendors, and minimal IT resources to expand project requests into detailed project scope, cost, and requirements.
Coordinated implementation of departmental system optimizations and special projects, including completion of workflow analysis, scoping, planning/scheduling, testing and roll out to production system.
Provided recommendation for resourcing internally and externally to demonstrate agility in responding to project requests and timelines in support of organizational priorities.
Evaluated staffing demand needs related to projects and new initiatives and develops a proactive, innovative assessment and recruitment strategy to identify, recruit, select, and onboard the industry's top consultants.
Responsible for executing a proactive, innovative, cost-effective recruitment strategy including demand-based interviewing, to meet or exceed delivery service level agreements.
Reviewed / approved all outside contractor agreements, expenses, and invoicing.
Experience
2-5 Years
Level
Junior
Education
B.S of Engineering
Program Project Manager Resume
Objective : Over 5 years of experience as a Program Project Manager formulates and defines project request scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. Determines scope of effort and applicable staffing to meet project request demands, with an emphasis on vendor relationship management, identification of and procurement of resources, and management of all aspects of consulting.
Skills : Oversight, Customer Service, Program control.
Description :
Responsible for procurement and oversight of functions related to all outside (non-WellSpan) contractor functions for Epic related work.
Assessed ongoing performance of contracted resources and provides corrective action as necessary.
Assisted Project One leadership team with project coordination, portfolio/roadmap upkeep, and assisted with complex coordination among teams and operational areas. Defined, track, and reported project metrics.
Assisted in coordinating projects with the Epic Quarterly Upgrade process.
Ensured the development of relevant test plans and schedules resources.
Coordinated script creation and updates; ensured application testing is tracked and completed, reported variances; assigned test tasks to project team and controls workloads; coordinated related go-live support during upgrade implementations.
Facilitated team collaboration with staff and outside resources.
Experience
2-5 Years
Level
Junior
Education
Master's in Science
Program Project Manager Resume
Headline : Senior Project Manager with more than seven years of experience in Agile Methods, Program Management, Project Management, Pre-Sales, Software Development & Testing. Led delivery of complex projects & high-value sales proposals to global customers' great success. Adept at managing senior executive communication and delivery teams across multiple geographies.
Responsible for development and testing all of Dell's most visible, high volume Black Friday and Special Events websites, which drive critical high revenue to Dell.
Successfully load tested our high transaction website deals.dell.com, which is the front page for Black Friday with more than 120 transactions per second while offering more than 200 new deals.
Implemented Agile methodology and guided more than 100 successful product launches, managing more than 50 resources across multiple countries.
Deeply engaged in leading scrum meetings (grooming, sprint planning, retrospectives, standup, etc).
Branded Paxen corporate goodwill within the community-at-large, cooperated with community partners, universities/colleges, corporations, and local trade/professional organizations to support the Paxen participants to obtain employment, examined and coordinated data to make strategic and project decisions.
Sustained communications with corporate affairs, community leaders, and executive management to deliver a consistent and effective communication plan through electronic, oral, and written methods.
Resourcefully distributed messages to the entire corporation about project decisions, public relations affairs, community involvement opportunities and best practices.
Experience
5-7 Years
Level
Executive
Education
Bachelor's of Arts
Program Project Manager Resume
Summary : As a Program Project Manager over 8 years of experience responsible for managing the entire lifecycle of customer escalations, from intake and tracking to partnering with internal stakeholders and service teams in the identification of root cause(s) and corrective action(s), to closing the loop with requestors.
Skills : Project management, Team Handling, Organizing.
Description :
Gained and maintained a thorough understanding of HR Services know who we are and how we serve our customers.
Managed the entire lifecycle of multi-stakeholder, complex escalated cases coming into Employee Services, from intake to resolution and reporting.
Independently manage multiple cases at a time, bringing investigations to closure rapidly and definitively.
Produced summaries of case findings according to a technical standard and style guide specific to this team.
Analyzed trends and produce strategic recommendations to the business to proactively address systemic issues.
Engaged regularly and consistently with service owners to understand their needs and their processes to build a more collaborative and effective working relationship.
Collaborated with other escalations and investigations team to refine and improve the workflow between teams, ensuring SLA is met on both sides.
Experience
7-10 Years
Level
Management
Education
Master's in Technology
Program Project Manager Resume
Objective : Seeking to obtain a Program Project Manager position where my skills and experience are utilized for the development of an organization.
Skills : Infrastructure, Process Improvement, Customer Service.
Description :
Worked backward from the launch dates of sites, assign tasks and schedules to site leaders.
Coordinated meetings with site leaders and away teams to educate them about the Wellness Center.
Owned the project plan by site to roll out the Wellness Center.
Coordinated with various POCs (Finance, HR, Workers Comp.).
Ensured completion of Wellness Center construction and equipment deployment.
Established and ensured adherence to training and policies.
Partnered with PMs to drive continuous improvement.
Reviewed analysis of program performance to develop recommendations on how to improve site performance and drive change, including both data-based performance and coaching/developing Wellness Center staff to appropriately address associates needs.
Experience
2-5 Years
Level
Junior
Education
Master's
Program Project Manager Resume
Headline : Energetic and strategic, innovative Business Professional with more than 5 years experience and in-depth knowledge, implementation, and demonstrated skills in Information Technology Management, Software Development and Communications Services utilizing contemporary project management methodologies throughout all phases of the project life cycle.
Skills : Organizing, MS office, Service Delivery.
Description :
Driven innovation that improves the under-the-roof processes.
Continuously removed costs from our fulfillment and delivery network.
Partnered with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve variable cost and quality goals.
Gathered and analyzed data across fulfillment and delivery functions to establish global standards for operations and other cross-functional teams.
Analyzed and solved operational barriers with a focus on understanding root causes and driving forward opportunities.
Developed best practices for internal operations.
Leveraged analytics to support the future state of the business.
Experience
5-7 Years
Level
Executive
Education
Master's in Science
Program Project Manager Resume
Summary : To work as a Program Project Manager with Engineering and Product teams to quickly scale technical offerings, take advantage of business opportunities, and deliver real value to pinners and partners.
Skills : Status Reports, Business Development, New Product Development.
Description :
Identified opportunities and implement solutions to delight pinners, scale technical & product offerings.
Improved the processes to deliver value to partners.
Driven complex cross-functional projects to deliver new products, features and improvements.
Established effective cross-functional processes to anticipate, understand, prioritize and exceed the desires, needs, and requirements of both pinners and partners.
Built clear and transparent communication channels to align internal stakeholders.
Ensured that relevant audiences receive accurate, consistent and trustworthy information about Pinterest initiatives and offerings.
Worked with stakeholders and effectively execute all aspects of the program management lifecycle, from conception and planning through execution, delivery, support and deprecation.
Experience
10+ Years
Level
Senior
Education
B.S. in Technology
Program Project Manager Resume
Headline : To ensure that projects will deliver the value according to business needs and speed, respecting the quality and agreed budget. Manages projects covering multiple business units, with multiple sites in one or more markets.
Responsible to structure the program, plan, budget, execute, monitor, control, and close it.
Took accountability for the execution of projects part execution. As part of this, is responsible to manage program level risks, quality, and procurement.
Led the program team and is the person that the program level resources report directly or indirectly to for the duration of the program. This includes project managers of projects which are part of the program and apply across Zones/Businesses.
Developed and administered project plans and budgets; identify project goals, strategy, staffing, scheduling, potential risks and mitigating plans and allocation of available resources; and communication.
Determined and managed project estimates and budgets and make purchasing decisions for project resources including internal and external staffing requirements, tools needed, and vendor services.
Supported program and project reporting and documentation processes.
Delivered status reports and analysis for leadership on an on-going basis; tracked and resolved issues; escalated to leadership as necessary.
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