A Program Services Assistant provides clerical and planning support to the department involved in program services. Essential duties and responsibilities listed on the Program Services Assistant Resume are – performing basic administrative duties, managing schedules, assisting in budget oversight, and event planning, answering phones and responding to emails, making copies, typing up reports and letters, compiling and sending mailings, filing documents, running miscellaneous errands for staff, keeping the main office neat and organized, assisting in overseeing the budget for routine or special events, creating flyers and newsletter, and acting as a liaison between different departments.
Required knowledge, skills, and abilities include the following – excellent interpersonal skills, the ability to multitask, proficient in the use of MS Programs, familiarity with basic office equipment, excellent phone etiquette, knowledge of proper compositional practices to aid in writing and proofreading, strong organizational skills, and excellent time-management skills. An associate’s degree in business or a related field is preferred.
Headline : Program Services Assistant with 10 years of experience in Ensuring individual rights of privacy, dignity, respect, and freedom from coercion and restraint; Optimizing autonomy and independence in making life choices; Facilitating choice regarding services and who provides them, Requiring that the person-centered planning process is directed by the individual or individual's chosen representative.
Skills : Mental Health, Asst.project Manager.
Description :
Managed all administrative and record keeping requirements, for each client/consumer, related to situational assessments, work adjustment training, Medicaid certifications, and referral processes for acceptance into the Community Inclusion Program.
Maintained client/consumer records/case record documentation in accordance with Didlake policy, referral source requirements, and standards promulgated by the Commission on Accreditation of Rehabilitation Facilities.
Collected, tracked, and submited monthly evaluation criteria, which includes training hours, objectives (goals) evaluation, and work opportunities, in accordance.
Provided payroll information for consumers to Accounting Departments.
Completed and submited intake paperwork and new hire start package for new clients/consumers in accordance with Human Resources Standard Operating Procedures.
Coordinated, led, and facilitated interdisciplinary team meetings for clients with disabilities and consumers of community inclusion services.
Addressed a holistic spectrum of the clients/consumers' life.
Experience
5-7 Years
Level
Executive
Education
Business Administration
Program Services Assistant Resume
Objective : To work in an environment that allows me to use my Allied Health degree and passion to help others. To incorporate my knowledge of ASL and my love for deaf culture into the workplace. To use my data entry ability to type 60WPM, and computer skills to better enhance the workplace. Compassion for others and my knowledge will help companies maintain their great expectations for their employees.
Skills : Microsoft Office, Excel, Incident Report Writing, Event Planning.
Description :
Drafted, managed, and maintained Individual Service Plans (ISPs) for consumers by linking identified services to specified goals and objectives.
Travelled to other centers and /or home visits to complete required screenings.
Assisted in completing a follow-up on all children diagnosed as needing additional services.
Served as an advocate for the Head Start and Early Head Start Program.
Ordered materials, supplies and equipment, maintaining the inventories, pricing, recording disbursements and making deliveries.
Assisted managers with trainings.
Attended trainings, workshops, meetings, and conferences.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Program Services Assistant Resume
Objective : Program Services Assistant is Processing walk-in inquiries while answering and routing high volume of incoming calls appropriately; taking accurate messages when appropriate, Learning and continuously maintaining knowledge about all units of Career Centers, community programs and resources, and those of the Career Center Partner Organizations.
Skills : Management, Supervisor, Trainer.
Description :
Responsible for providing day to day assistance and support to Community Inclusion Program consumers.
Assisted with transition time.
Assisted with task and skill training.
Implemented ISP objectives and providing personal care.
Provided Human Rights and serves as an advocate for the clients.
Provided one-on-one specialised assistance to clients with identified needs for additional support.
Monitored and documented individual client progress toward written ISP goals and objectives.
Experience
0-2 Years
Level
Entry Level
Education
Master's In Human Services
Program Services Assistant Resume
Summary : Program Services Assistant with 7 years of experience in Answering phones and enter messages on the message board, Conducting follow-up calls with clients and family as necessary to ensure client needs are met, Greeting all visitors as they enter, providing them with the information and resources they require if other staff are not available.
Skills : Microsoft Office, Typing, Data Entry.
Description :
Collected daily data and assists in the development of client goals and objectives.
Linked identified services and supports needed to maximise the successful achievement of goals and objectives outlined in the ISP.
Monitored the work of 8 people.
Maintained community center and studio clean, back-up receptionist Decorate windows; holidays, resident's background (teachers, etc.), and seasons.
Assist in the planning, orientation and supervision of volunteers and of calendar events.
Provided direct support to consumers in accordance with written ISP outcomes.
Monitored and documented daily individual consumer progress toward written ISP outcomes.
Experience
7-10 Years
Level
Management
Education
Master Of Arts
Program Services Assistant Resume
Objective : Service focused Program Services Assistant with a strong commitment to serving individuals who are intellectually challenged as well as children, adults and families, Email correspondence and respond to clients. Please reply all when corresponding to further ensure no queries are overlooked, Entering messages on message board accurately.
Skills : Inventory Management, Hiring, Recruitment, Coaching, Problem solving, Payroll, accounting, Research, Development, Attention to detail, Social perception, Ordering, Computer.
Description :
Maintained and followed a daily schedule of training activities.
Collected daily data and provides feedback to assist in the development of consumer outcomes.
Informed Program Services Specialists/Program Manager of consumer's achievements, incidents, progress, or problems as needed.
Assisted in the creation and facilitation of specialised training.
Performed morning and afternoon transition duties including but not limited to transportation assistance, personal care, and set up of activities.
Provided one-on-one specialised assistance to consumers with identified needs for additional support.
Upheld all participant's Human Rights and serves as an advocate for consumers.
Experience
2-5 Years
Level
Executive
Education
Master's In Human Services
Program Services Assistant Resume
Objective : An individual who has a genuine passion to help others, especially those who are often unable to independently help themselves. My current interests include: working with the Geriatric population, primarily those who have mild to moderate Dementia; and gaining experience in the Clinical and Mental Health setting through providing an array of necessary services to clients from all walks of life.
Skills : Social Media Marketing, Sales.
Description :
Planned and implemented daily activities to meet the physical, cognitive, leisure, spiritual, etc.
Used learned skills to converse and interact with memory-care residents in a professional way that would allow them to maintain their dignity and self-worth.
Tended to each individual's needs by reading lifestyle biographies to gain insight on any past hobbies, interests, or achievements that could be incorporated into present- time activities.
Used verbal, written, artistic, spiritual, and impromptu skills on a daily basis to make all activities as beneficial to the residents as possible.
Led groups as large as 40 individuals to as small as 6 individuals; created and adapted to an environment that would best fit their needs.
Planned and implemented art projects that would be empowering to residents who ranged from very cognitive and able-bodied to less cognitive and physically-impaired.
Fited material and level of difficulty to their personal needs Used multi-tasking skills and direction skills on a daily basis.
Experience
2-5 Years
Level
Executive
Education
Master Of Applied Science
Program Services Assistant Resume
Objective : Qualified energetic Program Services Assistant professional with twelve plus years experience in providing administrative support services. This includes working with tight deadlines, providing strong customer service, research and problem solving, and handling confidential information.
Skills : Microsoft Word, Excel, and Publisher.
Description :
Communicated and ensured to members the program benefits and components.
Provided administrative support to the care enhancement programs, educational program, and coordinating meeting logistics.
Corresponded with account managers and members via phone support.
Prepared and processed information of a sensitive nature while maintaining confidentiality.
Prepared chart graphs for month-end reports.
Handled member call volume on a case-by-case basis.
Completed and maintained all required Didlake training.
Experience
2-5 Years
Level
Junior
Education
AAS In Administrative Support
Program Services Assistant Resume
Objective : Dedicated Program Services Assistant Professional offering significant experience in self-directed positions requiring effective support. Developed and proven communications skills derived from common contact with physicians, medical staff, patients, and families. Adaptable team player recognized for willingness to lear and quickly comprehend newly introduced tasks and responsibilities.
Skills : Monitoring, Data Management, Managing Skills.
Description :
Provided assistance to care enhancement program team members, and perform related work as required.
Screened requests and telephone calls, directing appropriately to designated individuals.
Provided administrative support to the care enhancement program, educational program, and coordinating meeting logistics.
Maintained a variety of files and records of information utilizing various software applications.
Responsible for CIS data entry, accurately updating member records in a timely manner.
Gathered compile and prepare data for special projects; prepare comprehensive reports as directed.
Prepared and processed information of a sensitive nature while maintaining confidentiality.
Experience
2-5 Years
Level
Executive
Education
Bachelors
Program Services Assistant Resume
Objective : Highly qualified Program Services Assistant with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Data Entry, Administrative Assistant, Typing, Customer Service.
Description :
Maintained the integrity and personal information regarding residents privacy.
Supported the Program Services Coordinator in exploring opportunities for resident emotional, physical, spiritual, social and intellectual engagement and arrange in creating and planning activities.
Presented day-to-day programs for residents on interacting in social exchanges.
Worked with various small and large group activities.
Delivered and posted daily activity sheet to all residents' homes Sensitive and compassionate to all residents, encourage residents to make choices for themselves.
Created flyers for monthly staff and resident birthdays, and also create birthday cards for residents Namaste (give massages to residents), speak to them in a calming manor.
Responsible for completing assessments, care plans,quarterly reviews on assigned residents.
Experience
2-5 Years
Level
Executive
Education
Diploma In General Studies
Program Services Assistant Resume
Summary : Program Services Assistant is ensuring that verbal and written notifications from volunteers taken at PVH are followed through. It is suggested that volunteers be instructed to either write out their coming absences and messages on a notepad or email with that information. Verbal notification from volunteers should be discouraged.
Skills : Service Assistant, Managing, Monitoring.
Description :
Checked in and screen students to see advisors. Primary resourced person for students; provided program information, and enrollment process to current and prospective students.
Assisted the director/program coordinator in coordinating and preparing special reports, answers requests for information, which may include compiling and summarising data from files/records.
Maintained complex division files including highly confidential information about students, and evaluation.
Screened calls, visitors, and mail.
Assisted students with assessment, course selection, and progress monitoring.
Provided one on one remedial services and implemented rehabilitation groups.
Provided education on symptom management and relaxation therapy.
Creating an account is free and takes five seconds.
You'll get access to the PDF version of this resume template.
Choose an option.
Sign up with Google
Sign up with Facebook
Sign up with Linkedin
This helps us make sure you're human and prevents spammers from abusing our services.
By continuing, you agree to our Privacy Policy and Terms.
Unlock the Power of Over 10,000 Resume Samples.
Take your job search to the next level with our extensive collection of 10,000+ resume samples. Find inspiration for your own resume and gain a competitive edge in your job search.
Get Hired Faster with Resume Assistant.
Make your resume shine with our Resume Assistant. You'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want.
Get Noticed with Resume Templates that Beat the ATS.
Get past the resume screeners with ease using our optimized templates. Our professional designs are tailored to beat the ATS and help you land your dream job.
