Project Support Assistant Resume Samples

Description :

1. Started out in the data entry department and worked my way up to the quality assurance department, where I checked payments for accuracy to ensure that they were applied to proper payor and/or payee.
2. Trained persons who were new to the department as well as answered questions for persons who were unsure if there was an error in the payment entered.
3. Trained in the research department, the balancing department, and the issue resoulutions department.
4. Worked in each of these departments as needed.
5. Employeed of the month and also received recognition for accurately processing payments of $100,000 or more without errors and without requiring balancing.
6. Had an accuracy rate of 99.98% and a high keystroke rate.
7. Assisted in the preparation of bi-monthly customer training seminars as well as created a preventative maintenance database.

Experience

10+ Years

Level

Senior

Education

Associate's

Description :

1. Supported process to appoint licensed health insurance agents with insurers.
2. Tracked agent attendance / agent status on completion of carrier certifications.
3. Assisted with tracking of agent training.
4. Handled confidential & sensitive personal information.
5. Called center management to make sure appointments are kept.
6. Maintained and updated files detailing agent level permissions (licensing and carrier appointments).
7. Loaded enrollment applications from Sharepoint to the Buck Admin System.

Experience

5-7 Years

Level

Executive

Education

B.A.

Description :

1. Assisted Project Managers in data research, planning, developing, coordinating & implementing processes and procedures related to managing Military projects within the District.
2. Performed technical assistance work related to the acquisition, management, and/r supplies and materials for day-to-day office function.
3. Prepared documents for reimbursement of professional licenses for Project Managers.
4. Maintained current status of ongoing projects and prepares a variety of correspondence and documents for Project Management staff.
5. Requested payment information for year-end reconciliation of operation and maintenance expenses for branch.
6. Committed, obligated, approved, scheduled and paid monthly Military Branch Government Purchase Card for statements accurately and in a timely manner.
7. Assisted with on-site carrier visits (logistics, materials required, etc.).

Experience

2-5 Years

Level

Junior

Education

BA

Description :

1. Processed quotes for insurance policies, emailed necessary departments if additional information was needed.
2. Changed mortgagee loan numbers and updated underwriting notes.
3. Ran reports for mvr and ibs credit scores and issued quotes to agents Convergys Customer Service Representative.
4. Responsible for greeting customers in a courteous, friendly, and professional manner using agreed-upon procedures, Listening attentively to customer needs and concerns; demonstrating empathy Clarify customer requirements; probing for and confirming understanding of requirements or problems.
5. Assigned primarily to one zone on the sales floor, but may be required to work in other areas.
6. Responsible for cash handling, greeting customers, retaining product knowledge, and confirming product pricing.
7. Responsible for greeting customers upon store entry, cash handling, maintaining a safe and clean environment, and successfully retaining product knowledge to effectively check out customers and to confirm product pricing.

Experience

5-7 Years

Level

Executive

Education

Associate L In Business Management

Description :

1. Logged and/or tracked project action items and schedules.
2. Coordinated and identified updates to the Project Instructions Manual.
3. Interfaced with clients.
4. Maintained electronic document management system (Documentum).
5. Prepared and maintained a hard copy project filing system.
6. Administered Outlook mailbox, tasks, schedules, contacts, etc.
7. Maintained contact lists (project, vendor, and client).

Experience

2-5 Years

Level

Junior

Education

GED

Description :

1. Supported department head, two project managers, and 60+ professionals in the Cary office and remotely in the U.S. and overseas.
2. Coordinated with the project team to maintain deadlines in a fast-paced environment.
3. Gathered, developed, and revised information for meetings, client proposals, reports, and communications.
4. Established a system to gather and format input for monthly client progress reports that led to on-time distribution and significantly reduced project manager and team time and effort.
5. Created tool to track drawings throughout the entire project which resulted in the assurance of drawing availability for revision, decreased time, and increased accuracy of transmittal document creation.
6. Recognized as effective mentor and trainer of new project assistants in specific tasks and proper procedures.
7. Processed check requests for various site acquisition and compliance documentation Review, code, and process purchase order requests from various vendors.

Experience

7-10 Years

Level

Management

Education

BA In International Affairs (Phi Beta Kappa)

Description :

1. Organized flow of administrative work.
2. Completed complex filing activities for the project file system.
3. Coordinated cave storage for project files.
4. Maintained project calendars & management, scheduling meetings, travel, and/or events.
5. Initiated and composed simply too complex documents.
6. Coordinated timesheet collection & submission.
7. Reviewed expense reports for compliance.

Experience

2-5 Years

Level

Executive

Education

GED

Description :

1. Interfaced and worked with the management team to facilitate resolutions at the respective level to minimize the Engineering staff's involvement.
2. Actively supported office management, demonstrated personal engagement by following Divisional and Corporate policies, procedures, and standards in order to maximize the division's value contribution, and known for my can-do attitude, flexibility, and high-quality work.
3. Prepared written correspondence and proofread documents; assist with the preparation of PowerPoint presentations; proposals, reports, contract documents, and engineering specifications.
4. Responsible for coordinating with local companies for printing and production of large volume documents.
5. Assisted with travel arrangements and expense reports.
6. Scheduled and coordinated in the house meetings and office meetings including luncheons.
7. Set up and maintained files for all assigned projects.

Experience

5-7 Years

Level

Executive

Education

GED

Description :

1. Received and prepared FedEx and UPS shipments, internal mail distribution.
2. Ordered and maintained office and break room supplies.
3. Maintained multiple office lists and machines.
4. Expensed report reconciliation and Invoice processing.
5. Planned and coordinated events.
6. Verified accuracy of invoices prior to approvals.
7. Assigned & coordinated work for support staff.

Experience

5-7 Years

Level

Executive

Education

High School Diploma

Description :

1. Provided support to Project team and Management under minimal supervision; organize the flow of administrative work through the supervisor's office, assign and coordinate work for other staff.
2. Responsible for creating letters, memos, verifying the accuracy of all documents, and creating organizational charts.
3. Maintained contract logs, manuals, a sequential numbering of Project hard copy files as well as electronic files.
4. Processed all Project emails, faxes, and correspondence internally and externally for PDF distribution.
5. Reviewed and processed all expense reports, timesheets, and company purchase card receipts.
6. Followed up on various invoices; researched and resolve problems.
7. Initiated use of PowerPoint presentations and engaged wider participation in department meetings increasing interest in and efficiency of meetings - reduced time to 30 minutes.

Experience

10+ Years

Level

Senior

Education

High School Diploma