A QA Project Manager coordinates with the test team and administers all processes and procedures, ensures compliance to all quality goals, and manages all projects. A well-drafted QA Project Manager Resume mentions the following core duties – preparing reports for all project statistics, analyzing all project metric data and providing training to all project members; evaluating all customer complaints about quality and escalating issues, providing training to all project teams, performing root cause analysis, recommending preventive and corrective actions, maintaining knowledge of all quality systems and process standards, providing training to staff for same, evaluating procedures to ensure adherence to all guidelines; coordinating with all stakeholders, and participating in various meetings; and developing all test plans and performing troubleshooting on systems and analyzing all test resources to solve issues.
The most sought-after skills for the post include the following – excellent written and verbal communication skills, excellent interpersonal and customer service skills, attention to details, excellent time management skills, proven ability to meet deadlines, strong analytical and problem-solving skills, and proficiency with MS Office Suite or related software. A bachelor’s degree in business, Engineering, or field related to the product being tested is required.
Summary : QA Project Manager 17 years of project and program management at Union Bank, Velocity Commercial Capital, Bank of America, General Electric and McKinsey with successful project implementation varying from $1 million to $44 million. While at Union Bank, delivered a major credit risk reporting project that became the foundation for massive undertaking of future projects.
Skills : POS, Project Management.
Description :
Handled as part of this project: Role: As Test Manager.
Built team of 85+ team members for identified applications.
Coordinated all activities and all testers during each testing phase of a project.
Fulfilled the role of Testing Co-ordinator for the project/program.
Co-operated with client/stack holders and senior management whenever required to agree on the testing strategy be employed for the project.
Maintained awareness of testing alternatives at a level where they can be analyzed and the most effective testing strategy selected and agreed 5.
Utilized testing knowledge and experience to assess and advise on the practicality of testing process alternatives.
Experience
10+ Years
Level
Senior
Education
Bachelor's
QA Project Manager Resume
Summary : Over 14+ years of QA experience with focus on testing various Xerox multifunction devices including requirements gathering, project planning, scheduling, writing test plans, writing and executing test cases, defect tracking and reporting. 7+ years of managing various test teams of operators, technicians and QA engineers.
Skills : Sharepoint, Agile, Earned Value Management, ITSM, PMO.
Description :
Provided Project Management expertise and guidance to team members.
Set up and managed SharePoint document repository.
Created and maintained project Work Breakdown Structures.
Created and managed project plans and risk contingency/mitigation plans to facilitate the ongoing development and support projects.
Coordinated project activities with business, SMEs, developers, and project management staff to ensure goals and requirements are met.
Created and managed team resource plan.
Allocated and identified available resources for project tasks.
Experience
10+ Years
Level
Senior
Education
Master In Applied Project Management
QA Project Manager Resume
Objective : As an QA Project Manager, Responsible for Program Management for multiple programs/projects simultaneously with Agile (Scrum) Methodology, Waterfall and Iterative Methodology, increasing delivery excellence and process excellence within the program.
Skills : Quality Assurance, Project Management, Test Management.
Description :
Reviewed and Final Acceptance of all Videos/Photos during Quality Audits.
Tested Management services include QA of product deliverables from inception to production rollout, management of testbed and test data, preparation/review of test plan/scripts and schedules, hands-on, generation of quality metrics, taking corrective action, and ensuring products have been successfully tested and certified before rollout Measure and improve the effectiveness of existing functional and regression test suites.
Provided test estimates for budgeted hours and resource planning for individual test efforts.
Mentored, guided, and coached other QA team members in technical and QA perspectives to ensure individual and team success.
Facilitated Sprint planning sessions, daily scrum/stand-up calls, creation of Kanban billboard, iteration review, backlog refinement as well as retrospective meetings.
Facilitated budgeting and forecasting of accounts by managing programs related to budget, deviation management, resource management, and forecasting.
Designed test strategy/test plan, test environment, and suggested test approaches to the client.
Performed SIT, BPT, Regression, E2E, UAT testing, etc.
Experience
2-5 Years
Level
Junior
Education
MBA
QA Project Manager Resume
Summary : Over 15 years experience in Information Technology with extensive knowledge and experience of Software Quality Assurance, Project Management, Release Management, Migration Infrastructure Upgrade, Test Environment, Test Data Management, Defect Management and Testing CoE Processes and Procedures. Extensively worked and successfully Implemented various Business & Financial Projects including Insurance (P& C and Health), CMS (AEM 6), Banking, Telecom (Amdocs), SAP(ERP), Brokerage, Mutual Funds, Asset & Wealth Management, Cash Vault Management, Retail, e-commerce, and OLTP.
Skills : Project Management, Quality Assurance, Process Writing And Development, Content Development, Customer Relations, Consumer Engagement, Technical Support, Customer Service.
Description :
Upgraded project of Blue Cross Blue Shield of Tennessee.
Performed Project planning, Scheduling, Budgeting, Vendor Management, Resource planning, Defect management, Test Environment Setup, and hands-on QA and Testing activities of the ICD-10 project.
Responsible for managing an on-site team of SQA Analysts, defining QA processes, maintaining test artifacts, defining measure of successes, and performing hands-on testing activities of ICD-10 and Medicaid/Medicare implementations in the Payer and Provider system environment.
Worked experience of claims workflow validation into FACETS 5.1, Members Enrollment, Validation of Members benefits against different products, EDI file conversions and Test Data Management using CTP and edifices tools, EDI X12 HIPAA transactions, NetworX and Burgess price validation, Shell scripting to run batch jobs, and extensively involved in Data Analysis and writing SQL queries to extract, insert and update data into DB2, Teradata, Sybase, and Oracle databases.
Worked with Program managers on the operational aspects of the project such as when resources are over-burning or under-burning hours, when and why the target dates are in jeopardy, PAR allocations, and on-boarding and rolling-off resources as needed.
Managed the team of Manual, Automation, and EDI Analysts, perform Test estimation, Budgeting, Resource allocation, Operational planning, and provide Communication support to various Project-stakeholders.
Reviewed the Business Requirement Document (BRD) and Functional Requirement Document (FRD) with the business and development team to understand the architecture and functionality of the application.
Experience
10+ Years
Level
Senior
Education
Bachelor's In Business & Commerce
QA Project Manager Resume
Headline : Experienced QA Project Manager Professional with a proven track record for success in Business IT, Finance, Retail, and Manufacturing fields. Knowledge of Workflow, Process automation, and Business Process Management concepts and tools. Experienced at building and leading teams that achieve sustainable, strong results in a wide variety of positions and circumstances.
Skills : Microsoft Office (10+ years), Project Management.
Description :
Managed both on-site (12 testers) and offshore teams in China (4 Functional consultants and 4 ABAP programmers) for the entire duration of the project.
Created and executed master test plans for end-to-end testing and UAT.
Developed and executed a defect reporting system.
Reported daily testing progress and defect statistics to the top management.
Analyzed business requirements with the SAP delivery team and the end-users to define business, process, functional requirements, and data element requirements.
Assisted end users to develop defect severity workflow.
Consulted and provided guidance with the QA best process, project scheduling, and resource availability for successful SAP testing Managed project schedules, budget allocations, and defined statements of work, managed change control and change requests.
Experience
5-7 Years
Level
Executive
Education
MS
QA Project Manager Resume
Summary : QA Project Manager recognized for successfully completing all projects ahead of schedule and under budget. Experienced in managing and overseeing the efforts for functional testing, regression testing, automated testing, performance testing, integration testing.
Involved in building a team of twenty resources including interview process, hiring recommendations, mentoring junior resources, and developing individual skill development plans.
Responsible for ensuring that project and process control documentation was compliant with requirements, objectives, and/or contract Participated in the review of software design, change specifications, and plan against contractual and/or process requirements Facilitated the development process and deployments to ensure quick turnaround of testing activities.
Improved the quality of test case design to ensure regression test cases are optimized and effective Routinely engaged with business users and architects to provide optimal test coverage based on business impact and failure probability.
Recommended and implemented changes for process improvement.
Collected & evaluated software quality assurance audit metrics to identify areas for improvement.
Reviewed Business Requirement Documents and the Functional Specifications.
Involved in Manual Testing, Integration Testing, System Testing, UAT Testing, Regression Testing, and Functional Testing.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Science In Accounting
QA Project Manager Resume
Summary : More than 10 years of experience in Information technology with more than 5 yrs of experience in business process modeling using Pega A Certified Scrum Master (CSM), ISTQB, and Associate in General Insurance (AINS) certified profession. Currently in the role of an onsite QA program manager in Cognizant Technology Solutions, leading the marketing applications implemented using PRPC 7.
Exchanged AAA Northern California, Nevada, and Utah (NCNU) Insurance Exchange is one of the top personal lines insurance companies in the United States.
Managed the sales process, understand the transition from lead to opportunity, tracking that opportunity through the quoting process.
Identified risk, gaps, and proposed solutions for the envisioned future state of the program Responsible for estimation.
Planned, strategized, and coordinated Running the marketing strategy and test approach to the stakeholders Ideated some of the strategic process improvement initiatives towards audit compliance Leading the marketing division and involved in the end-to-end testing phase.
Identified and established a strong team with a mix of product, domain, and internal experience with the client Metrics gathering, analysis, and reporting to the key stakeholder's Project PAS Auto / Property The PAS Auto Program is initiated to provide an outstanding experience to AAA members by improving the Member Relationship Management, Insurance business processes and capabilities, and supporting the improvements with a new, highly integrated, and flexible system.
Conducted meetings to work with the product and development team to identify risk exposure for all requirements.
Managed various testing activities across multiple code branches to ensure scheduled delivery to production.
Experience
7-10 Years
Level
Management
Education
M.S In Software Engineering
QA Project Manager Resume
Summary : QA Project Manager with 9 years of management experience in information technology, with 20 total years on the job. I have worked on both public and private sector enterprise-level systems with budgets up to $38 million. I have led software development and infrastructure project teams. Experience includes system architecture for a $75 million e-commerce retailer, work performed in a maximum-security environment, and a U.
Skills : Project Management, Planning Skills.
Description :
Educated clients on internal and external quality processes.
Kept abreast of changes/modifications to contractual guidelines in order to appropriately address issues regarding the scope of work.
Understood the effects of future plans on call volume and the scope of the project.
Ensured a common understanding of the QA process to promote consistency in quality ratings and feedback Communicates and coordinated with personnel in remote contact center sites.
Maintained strong working relationships with Contact Center Quality Assurance Teams, Program Manager, and clients.
Monitored daily contact center statistics to ensure that project performance meets requirements listed in the contractual Statement of Work.
Tracked, analyzed, and trended project results to provide effective solutions to issues and problems.
Experience
7-10 Years
Level
Management
Education
AA In Social Science
QA Project Manager Resume
Objective : Highly proficient and analytical Certified Scrum Master (CSM) and Certified Software Project Manager (QAI) with 7+ years' progressive experience in collaborating with and leading diverse global teams within various business domains, including the airline industry, to solve technically complex organizational problems, predominantly utilizing an Agile paradigm.
Skills : MS - Office - All Applications, Quality Center, Visio, MS Project, FORTE, JIRA, Waterfall, Agile.
Description :
Coordinated the test effort with project managers, developers, testers, and users to clarify business requirements, set up test orders, and test changes to critical systems.
Ensured all projects kept on track and stakeholders informed of testing status.
Managed an average of 10 projects (large and small) for each monthly release, requiring estimating effort, designing test strategy, coordinating and reporting status to ensure all stakeholders were aware of testing status and that projects were completed on time.
Scheduled all testing projects for an organization to ensure proper testing focus to meet business needs.
Average 40 projects with at least 12 critical implemented on time for each monthly release.
Developed test strategy and coordinated testing for large business contract redesign project of the ordering and billing associated with Mass Market Contracts spanning over five releases impacting 30+ systems and over 2000 test cases with $1M estimated annual retained revenue.
Awarded for work on automation of Executive End of Day reporting.
Experience
2-5 Years
Level
Junior
Education
MBA In Business Administration
QA Project Manager Resume
Objective : To secure a QA Project Manager position with a well-established organization with a stable environment that will lead to a lasting relationship. Security Clearance: - U.S. Citizen - Held many security clearances for public trust positions for various government contracts o Status: Clearable.
Skills : Project Management, Quality Analyst.
Description :
Prepared QA test reports and metrics and send to the Onsite QA Manager.
Planned, Tracked and Controlled the work-load balancing on daily basis.
Accordingly, assigned work and guide the QA Testing team as and when required.
Effective communicated with all the Stakeholders (Onsite/Offshore).
Continuously monitored the QA Leads and Team members on their performance and guide them.
Enabled the Cross Track Knowledge to flow across the teams.
Evaluated / Prioritized and Continuous monitoring (coordination/interactions) on QA defects status with cross functions QA/Biz/IT teams using Quality Center.
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