Description :

1. Verified compliance with regulatory standards for various loan types, ensuring accuracy and integrity in processing.
2. Executed monthly audits on submitted cases, identifying areas for improvement and coaching opportunities.
3. Compiled daily reports highlighting exceptions and global issues, facilitating proactive problem-solving.
4. Conducted quality reviews of loan modification processes, providing detailed feedback to enhance performance.
5. Reviewed loan documents for adherence to guidelines, ensuring thoroughness and compliance.
6. Develop and execute test plans to ensure product quality and compliance with specifications.
7. Performed quality assurance reviews of files for staff and partners, enhancing collaborative efforts.

Experience

0-2 Years

Level

Entry Level

Education

B.S. QA

Description :

1. Analyzed equipment maintenance discrepancies to implement corrective actions, enhancing overall quality output.
2. Provided technical guidance on quality compliance for various equipment types, ensuring adherence to standards.
3. Validated maintenance work orders and documentation for accuracy and compliance.
4. Managed data entry and documentation processes to improve supply chain quality and efficiency.
5. Communicated quality metrics to management, recommending improvements to enhance operational performance.
6. Contributed to a process improvement team, focusing on corrective action reports to resolve quality issues.
7. Collaborated with cross-functional teams to optimize productivity and achieve quality targets.

Experience

5-7 Years

Level

Senior

Education

B.S. QA

Description :

1. Develop and execute comprehensive testing plans to validate system functionality and performance.
2. Analyze and document qualification results against predetermined acceptance criteria, providing actionable recommendations.
3. Establish and maintain documentation standards for vendor qualification processes.
4. Facilitate change control approvals to ensure seamless product supply and compliance.
5. Design qualification strategies for innovative systems, achieving significant cost savings.
6. Lead electronic batch record validation initiatives in line with evolving global standards.
7. Serve as a subject matter expert during inspections and Six Sigma projects.

Experience

5-7 Years

Level

Senior

Education

B.S. QA

Description :

1. Collaborate with healthcare professionals to provide case-specific feedback and improve quality of care for veterans.
2. Ensure quality assurance for medical and specialty reports, maintaining compliance with healthcare regulations.
3. Review and manage deviations and non-conformances, driving corrective actions to enhance patient safety.
4. Maintain compliance with Good Manufacturing Practices (GMP) for clinical trial products.
5. Coordinate training programs for mental health professionals, integrating educational standards with local colleges.
6. Implement line clearances in clean environments to prevent contamination and ensure documentation accuracy.
7. Organize and maintain critical documentation in both electronic and paper formats to support compliance audits.

Experience

7-10 Years

Level

Management

Education

BSN

Description :

1. Provided training and technical support to personnel, enhancing operational effectiveness.
2. Utilized automated quality management systems to streamline compliance processes.
3. Maintained meticulous documentation to ensure adherence to quality standards.
4. Conducted regular safety and compliance inspections, identifying areas for improvement.
5. Developed and refined quality assurance policies and procedures to enhance efficiency.
6. Analyzed operational effectiveness and recommended corrective actions to achieve quality goals.
7. Reviewed internal reports to identify necessary policy modifications for improved compliance.

Experience

2-5 Years

Level

Consultant

Education

B.S. QA

Description :

1. Developed and executed detailed test plans and test cases for software applications.
2. Identified, documented, and tracked defects using JIRA, ensuring timely resolution.
3. Collaborated with cross-functional teams to ensure high-quality product releases.
4. Performed functional, regression, and performance testing to validate software quality.
5. Participated in daily stand-ups and sprint planning sessions to align testing efforts with development timelines.
6. Reviewed and improved testing processes to enhance overall efficiency and effectiveness.
7. Maintained test documentation and reports for compliance and auditing purposes.

Experience

0-2 Years

Level

Junior

Education

B.S. in CS

Description :

1. Managed escalated calls from representatives, providing expert resolutions and follow-up.
2. Documented processes meticulously to ensure quality standards were met consistently.
3. Coordinated timely delivery of quality reports to clients, ensuring accuracy and completeness.
4. Utilized quality monitoring systems to analyze team performance and identify improvement areas.
5. Conducted call monitoring to gather trends and provide actionable insights to management.
6. Administered project databases, enhancing reporting capabilities and user access.
7. Maintained and reviewed program participant records to ensure data integrity.

Experience

0-2 Years

Level

Entry Level

Education

B.S. QA

Description :

1. Utilized various systems to monitor and document data related to case specifics, ensuring accuracy and compliance.
2. Conducted quality checks for assigned case specialists to verify data integrity and adherence to protocols.
3. Coordinated case referrals to specialty providers based on thorough evaluations.
4. Scheduled appointments by assessing veteran availability and collecting pertinent medical histories.
5. Trained new physicians on the disability benefits questionnaire process to enhance understanding.
6. Monitored and evaluated procedures to ensure compliance with established quality standards.
7. Assisted in drafting and revising policies, work instructions, and scripting for quality assurance practices.

Experience

2-5 Years

Level

Junior

Education

B.S. QA

Description :

1. Ensure agents consistently meet performance goals by maintaining compliance with client expectations.
2. Collect and monitor driver and provider information to ensure contracts meet federal and state regulations.
3. Identify and prioritize corrective and preventative improvements to enhance current processes and procedures.
4. Determine appropriate corrective actions and resolutions for client complaints.
5. Collaborate with project and application development teams to enhance product quality.
6. Conduct audits, prepare reports, and submit observations to improve quality assurance practices.
7. Communicate compliance issues and track corrective actions with audited departments, ensuring management is informed of necessary resolutions.

Experience

2-5 Years

Level

Consultant

Education

B.S. QA

Description :

1. Coordinated with various departments to ensure compliance with quality standards and regulatory requirements.
2. Performed comprehensive audits of pharmaceutical preparations to ensure adherence to FDA and USP standards.
3. Developed and updated SOPs for compounding and testing processes, improving operational consistency.
4. Managed quality-related product complaints and corrective actions, ensuring timely resolution.
5. Conducted data analysis to identify trends affecting quality and operational performance.
6. Reviewed treatment plans and assessments to ensure compliance with quality protocols.
7. Facilitated effective communication and collaboration among team members to foster a quality-focused environment.

Experience

0-2 Years

Level

Entry Level

Education

B.S. QA

Description :

1. Implemented and maintained a comprehensive quality management system in compliance with CFR regulations.
2. Supervised and mentored a team of five Quality Assurance Auditors, enhancing team performance.
3. Prepared and reviewed SOPs and guidelines to ensure adherence to quality standards.
4. Compiled and validated documentation for drug and over-the-counter (OTC) products.
5. Reviewed specifications and standard test methods for raw materials and finished products.
6. Conducted audits of master production documents to ensure compliance with GMP standards.
7. Managed change control processes to ensure accurate implementation of production document updates.

Experience

0-2 Years

Level

Entry Level

Education

B.S. QA

Description :

1. Maintained and updated the Master SOP manual, ensuring compliance with industry standards.
2. Prepared revisions to SOPs and documented changes effectively.
3. Conducted investigations for Workers Compensation claims to ensure compliance and risk mitigation.
4. Distributed departmental SOP manuals and managed documentation for quality assurance.
5. Conduct root cause analysis on defects to improve product quality and processes.
6. Verified medical licenses and training records, ensuring all employee certifications were up to date.
7. Facilitated mandatory training sessions for Fire Safety, Biomedical Waste, and GCP to ensure compliance for all employees.

Experience

5-7 Years

Level

Senior

Education

B.S. QA

Description :

1. Promoted to lead QA service delivery and implement test standards following a strategic reorganization.
2. Collaborated with executive leadership to align QA processes with business objectives, enhancing service delivery.
3. Developed and standardized QA engagement procedures, ensuring consistency and quality across projects.
4. Defined and established QA best practices, testing methodologies, and artifact templates to streamline operations.
5. Drafted and optimized regression and functional test scripts to support automation initiatives.
6. Contributed significantly to the migration to ALM Quality Center, facilitating centralized management of IT service processes.
7. Created a Testing Center of Excellence, establishing frameworks for managing IT service processes and improving overall quality.

Experience

5-7 Years

Level

Senior

Education

B.S. IT