A Quality Assurance Team Leader undertakes the task of managing processes and personnel and to conduct quality assurance testing, mainly within a software development organization. A well-drafted Quality Assurance Team Leader Resume indicates the following core duties and responsibilities – developing effective and efficient methods, maintaining documentation throughout the QA process, communicating with development teams and providing reliable, consistent, and positive end-user experience; developing QA processes, directing the QA team, identifying bugs and issues; maintaining documentation, and managing testing schedules.
Companies tend to hire candidates with the following skills – a background in quality assurance; a thorough understanding of the processes involved in improving procedures; scheduling and management skills; familiarity with the process and efficiency enhancements; and knowledge of test management software. While there are no formal education requirements, a background in quality assurance and industry experience is desired.
Objective : Responsible for Developing Agile process, goals, entrance/exit criteria, and worked within teams as a Scrum Master, increasing project status visibility and helping teams meet project deadlines.
Developed and Maintained the Quality SOP's, SSOP's, HACCP, and Food Defense programs compliant with CFR 21 part 11, 110, 111, 210, and 211.
Established the Document control standard for the company.
Conducted on-site internal audits and off site audits for suppliers and vendors.
Liaisoned for all third party audits USDA, KDA, FDA, and AIB; Superior AIB ratings over 920 each year.
Developed, organized, and managed applications of a comprehensive quality and food safety program.
Led the Export certifications for the site.
Driven continuous improvement of established systems and processes.
Driven Management of the change process through the introduction of all-new diets.
Experience
2-5 Years
Level
Junior
Education
M.S. In Leadership
Quality Assurance Team Leader Resume
Headline : Quality Assurance Team Leader with 3 years of experience in Maintaining quality policy by developing corrective action plans, supporting documentation systems, and administering NCMR program; assuring quality products and processes by leading staff, and establishing and enforcing quality standards.
Skills : Outlook, Word, Projects, Publisher, PowerPoint.
Description :
Accomplished quality assurance human resource objectives by selecting, orienting, training, and assigning employees; communicating job expectations; planning, monitoring, and reviewing job contributions.
Developed quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures.
Validated quality processes by establishing product specifications and quality attributes.
Documented evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
Maintained and improved product quality by completing company, system, compliance, and surveillance audits.
Investigated customer complaints.
Collaborated with other members of management to make sure procedures are followed and maintained.
Experience
5-7 Years
Level
Executive
Education
MS
Quality Assurance Team Leader Resume
Objective : High energy Quality Assurance Team Leader and Technical Service Representative with over 5+ years of customer service experience. Efficient and enthusiastic with strong knowledge of the moving and technology industry. Proficient in managing high-volume operations. Having a proven ability to lead by example, consistently hit targets, improve best practices, and organize time efficiently.
Skills : MS Office, Management Skills, Multitasking.
Description :
Managed the Master Sanitation Schedule in Sample Manager, as well as managing the Master Sanitation Crew.
Used decisions on raw and incoming ingredients.
Placed finished product hold as needed.
Managed employee conflicts, recognizing employees for exceptional work, scheduling, and timekeeping.
Investigated Corrective Actions for failures within the Sanitation Effectiveness Program.
Conducted Pre Operational inspections of equipment prior to start up.
Managed the Passivation Program.
Experience
2-5 Years
Level
Junior
Education
BS
Quality Assurance Team Leader Resume
Summary : Quality Assurance Team Leader professional seeking new opportunities in the pharmaceutical and clinical services industries. Skilled in the review of manufacturing and packaging documentation, review and approval of change control, review of analytical data, audit procedures, and investigation of incidents and deviations.
Skills : Quality Assurance, Crisis Management, Training & Development.
Description :
Reviewed and approved change requests impacting customer documentation, internal documentation, and computerized systems.
Led project to optimize document change request process, which has increased efficiency of review and approval over the past year.
Reviewed and approved Packaging Specifications and Packaging methods on behalf of customers according to customer-specific requirements.
Aided management with the development of the Packaging Specification review checklist, which has better defined and improved efficiency of the review process.
Performed Responsible Person review of batch documentation and product release functions.
Assessed customer queries for executed batch records and works with other internal departments, including production, quality control, project services, label control, design, and facilities in order to generate thorough and accurate responses in a timely manner.
Served as site Quality contact for one of Almac's key customers.
Experience
7-10 Years
Level
Executive
Education
BA
Quality Assurance Team Leader Resume
Headline : Responsible for Maintaining quality standards by directing the activities of the quality assurance lab; studying customer requirements, and ensuring products and services meet customer expectations.
Skills : Manufacturing, Technical Support.
Description :
Managed the Master Sanitation Schedule in Sample Manager, as well as managing the Master Sanitation Crew.
Verified and Validated plant SSOPs.
Used decisions on raw and incoming ingredients.
Place finished product hold as needed.
Managing employee conflicts, recognizing employees for exceptional work, scheduling, and timekeeping.
Investigated Corrective Actions for failures within the Sanitation Effectiveness Program.
Hold monthly Quality training sessions on GMPs, SQF, HACCP, allergens, etc.
Responsible for developing and training all new staff on all quality-related matrixes during the expansion of the troy location. During the expansion, 190 new jobs were added and all staff had to be trained before they could begin working in the plant. We had a 99% success rate on training.
Experience
5-7 Years
Level
Executive
Education
GED
Quality Assurance Team Leader Resume
Headline : Leading QA Technician job results by selecting, orienting, training, coaching, counseling, and disciplining associates; answering grievances; planning and communicating performance expectations; monitoring and appraising job performance.
Skills : MS Office, Planning Skills, Technical Skills.
Description :
Prepared and participated in deviation investigations.
Followed up with CAPAs and other quality system improvement projects.
Wrote and reviewed standard operating procedures pertaining to Quality Assurance and cGMP systems.
Reviewed master batch records, packaging batch records and quality control lab reports for accuracy and deviations.
Reviewed and assessed supplier/contract manufacturer changes that may impact the quality of current products.
Prepare Quarter Reviews and Annual Product Reviews.
Conducted raw material, in-process, and finished product sampling.
Experience
5-7 Years
Level
Executive
Education
GED
Quality Assurance Team Leader Resume
Objective : A proven Quality Assurance Team Leader professional with 28 years of administrative experience in the Healthcare field. Experience to include eligibility, claims, customer service at a government health insurance, front office, billing, collections, provider contracts, and quality assurance in the professional and institutional arena. Contract relationship management experience between a government contractor and the Veterans Administration Medical Centers.
Skills : MS Office, Planning Skills, Multitasking.
Description :
Training of staff on the new software, problem resolution, and coordinating new workflow procedures for the recently implemented Claim Master Software.
Coordinated resolution with the Vendor and the Department Manager regarding workflow and software integration issues.
Analyzed and resolved issues with the data being transferred via 837 ANSI Log to the Claim Master software from the CPR Plus operating system.
Resolved with the assistance of the Information Systems Department, any challenges in transferring the claim data from the operating system to the software for transmission to the insurance for reimbursement.
Assisted the staff (Billing, Collections, and QA, etc.) with questions/issues to keep the smooth transition of claims to the responsible parties.
Analyzed and resolved issues with the AR for Medicare per the Medicare Policy and Guidelines.
Updated the Insurance setups and fee schedule matrix in the operating system as requested by the 9 locations we serviced.
Experience
2-5 Years
Level
Executive
Education
GED
Quality Assurance Team Leader Resume
Objective : Maintaining quality integrity by ensuring in-process production testing (studying manufacturing methods; devising testing methods and procedures) meet customer requirements; by maintaining standards for the disposition of finished product (devising evaluation tests, methods, and procedures).
Skills : Microsoft Windows, Planning Skills, Creative Skills.
Description :
Actively involved in applying Lean and Continuous Improvement principles to personnel that helps improve KPI's and overall company efficiency.
Liaise and work with other departments, USDA/FDA, and serve as a company representative to work and speak with external client representatives, to effectively resolve developing issues and provide assistance if needed.
Held frequent "Mock Recall'' practices to ensure satisfactory standards in the companies traceability.
Create, review & revise F&E SOP's, product specifications as well as HACCP pre-requisite programs to maintain audit readiness.
Conduct frequent team meetings to delegate tasks, upcoming company and product changes, follow up on internal & external department issues & improvements.
Maintain the allergen list and approved supplier list for all raw materials.
Returned Product investigation and evaluation.
Experience
2-5 Years
Level
Executive
Education
G.E.D
Quality Assurance Team Leader Resume
Objective : Hardworking, organized, Quality Assurance Team Leader professional with a proven background delivering sensible business technology solutions on time and under budget while working as a team member or team leader.
Skills : Microsoft Office, Familiar With Military Terms And Customs.
Description :
Managed Quality Assurance Technicians by providing leadership through training on quality and safety procedures.
Trained QA Technicians to be more self-directed.
Directed production personnel on multiple lines concerning quality and performance.
Dedicated leader with demonstrated ability to train, manage, and motivate team members.
Inspected food packaging equipment, which includes carton machines, overwrap machines, baggers, conveyors, and shrink wrappers for sanitation approval.
Maintained GMP's (Good Manufacturing Practices) with special emphasis on safety, housekeeping, and quality.
Conducted hourly inspections of packaging output to ensure compliance standards.
Experience
2-5 Years
Level
Executive
Education
MS
Quality Assurance Team Leader Resume
Objective : Extensively experienced and goal-oriented Quality Assurance Team Leader professional with 15 years of experience in quality operations. Possess strengths in formulating long-term quality control measures and internal control enhancements that have supported organizational growth and increased profit margins. A broad range of quality assurance expertise includes the creation of new procedures to enhance existing quality goals and internal audits.
Skills : Supervising Skills, Communication Skills, Recruiting Skills.
Description :
Managed 12-16 employees processing case closing events.
Worked closely with the OPM customer to improve quality and reduce re-work on files being sent to adjudications.
Improved quality rating to a met standard for the first time in department history.
Worked closely with customers to understand and implement necessary changes to the process.
Certified as a Case Reviewer 4/2012.
Restructured staff training to better fit department needs.
Recruited and staff team appropriately to reduce overtime hours worked.
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